Navigating the world of eLearning

Tomas Pødenphant Lund – October 29, 2013

CSOD Foundation: Our Mission

The Cornerstone OnDemand Foundation transforms the way

people help people. Through the contribution of our technology

and talent management expertise, we strengthen nonprofit

organizations around the world by helping them develop, engage,

and empower their employees and the people they serve.

HR Pro Bono Corps

The HR Pro Bono Corps brings much-needed human capital management expertise to the

nonprofit sector at no cost.

The HR Pro Bono Corps focuses its support in three areas:• Performance Management• Learning Management • Succession Management 

About the Presenter

• 15 years of international experience: clients in

United States, Europe and Asia

• Expertise in consulting, training, and eLearning

development

• Expertise in instructional design, project/process,

technical, SCORM and business

Tomas Pødenphant

Lund

Learning Objectives

• eLearning: The basics

• eLearning Buzz words

• eLearning technology

• LMS

• Authoring tools

• Tracking

• Creating eLearning

• Getting Started

• Q&A

eLearning: The Basics

The Basics

What is eLearning?

The process of human learning occurring via technology-assisted means

The Basics

Where does eLearning happen? Synchronous Asynchronous

The Basics

What does eLearning look like?

The Basics

How might a nonprofit use eLearning?

• New hire training (internal)

• Program-specific training (internal)

• Community partner training (external)

• Volunteer training (external)

,

The Basics

eLearning Benefits for a nonprofit: There are limited budgets to maintain instructors, including the need

to eliminate expensive travel and lodging Reduce the time in training (vs. classroom-based) 24x7 access Lower cost training Consistent delivery every time Global deployment though an LMS Ability to access on mobile devices such as laptops or tablets

Buzz Words

The Buzz: Blended Learning

+ =

The Buzz: Formal vs. Informal Learning

Learning happens all the time…

The Buzz: SCORM

Shareable Content Object Resource Model• The standard when creating eLearning

• Responsible for:

• Tracking a user’s performance in a course

• Bookmarking (resume where you left off)

• Stores answers on questions, time, completion of course, etc.

The Buzz: SCORM

Vendor independence Cheaper implementation of content - (standard

authoring and LMS tools) Reusability of content “Plug and play”

What are the benefits?

The Buzz: Mobile Learning

• Mobile learning technologies include handheld computers,

laptops, mobile phones and tablets

The trend: Mobile

eLearning Technology

Technology: eLearning ecosystem

Learning management (LMS) server

eLearning course delivered to learner

Learner takes courseStatus, score, time and answers to individual questions is sent back to the LMS

Technology: Creating eLearning

Authoring Tool (offline) or

Learning Content Management

System(Online)

Technology: Authoring tools

• Similar to Power Point

• Buy 1 license, create as much content as you like

• Content commonly needs to be published and

uploaded to a Learning Management System

(LMS)

Technology: LCMS

Collaborative authoring

BEWARE: often you cannot take your content with

you to another LMS once you get ready for that

Technology: Learning Management System

• Allows tracking • ex: user’s score, time spent, answers, completion

• Distribution of courses (internal and external) • Reporting• Normally priced per user. Prices vary greatly• 350+ LMS’ in the world• Sometimes integrated with Talent-and performance

management systems

Technology: Tracking

You CAN start without an LMS. You can put content

created with authoring tools on websites and intranet

Google Analytics will show you how much your

content is being used - but not exactly who is using it

It is not advised that you build your own LMS

Authoring Tool -What does it look like?

LMS-What does it look like?

LMS: The Gift of Learning

• Utilizes CSOD’s Learning Management technology

• Provides free training to nonprofit staff and volunteers

• e-learning and other training resources 

Are you ready?

Are you ready?: Time commitment

Chapman, B. (2010). How Long Does it Take to Create Learning?

• 249 companies organizations

• 3,947 learning development professionals

• content consumed by 19,875,946 learners

Groups eLearning into three levels on a scale progressing from basic to advanced…

What is the time investment?

How long does it take to create elearning

49 79 125

127

184

267

217

490

716

Low Average High Low Average High Low Average HighLevel 1 - low Level 1 - Av-

erageLevel 1 - High Level 2 - low Level 2 - Av-

erageLevel 2 - High Level 3- Low Level 3 - Av-

erageLevel 3 - High

0

100

200

300

400

500

600

700

800

Development time for one student hour of elearning

Advanced

Source Citation:  Chapman, B. (2010). How Long Does it Take to Create Learning? [Research Study]. Published by Chapman Alliance LLC. www.chapmanalliance.com

Basic Intermediate

Are you ready?: Time commitment

• Reflect total time for production

• Splits roughly 50/50 between technical work and the work done by

subject matter experts and project manager, etc.

• These numbers will be higher for a first project while you are

building skills

• Best practice: Keep eLearning modules short(ish)

Are you ready?: Cost considerations

• Who is doing the work?

• Internal creation

• External creation

• Hourly rates

• Cost to buy media

• Cost for Software (Authoring Tool)

• Cost for Learning Management System

• Administration

Creating eLearning

Instructional Design: The Definition

What is instructional design?• The process of designing how the learner will best meet the

learning objective

• What do they know now? What do they need to know?

• How to “fill the gap”? An e-learning course? Instructor Led

Class? Conference Call? a tool?

• What is the “flow” of the course?

• How will the content be communicated?

Creating eLearning

Getting from......

Instructional Design: Best Practices

• There is good science on what works

• A great book on instructional design

Instructional Design: Best Practices

How should content be presented?

• text only

• speak (audio) only

• text plus Speak

Instructional Design: Best Practices

• Research has shown that text which is also spoken, causes a

decrease in knowledge retention.

• This is likely because the brain is overloaded -using it’s cognitive

capacity to synchronize what the ears are hearing with what the

eyes are seeing

• Overloading the brain with redundant information instead of

supporting information is not ideal. This is called The

Redundancy Effect

Instructional Design: Best Practices

.

Working Memory

Visual Center

Auditory Center

Text: Leonardo da Vinci, Mona Lisa blah blah blah blah blah blah blah blah blah blah blah blah

Overload

Audio: Leonardo da Vinci, Mona Lisa

blah blah

“I totally get it”

What content should be included?

The Action Mapping process

1. Identify the business goal

2. Identify what people need to do to reach that goal

3. Design activities that help people practice each behavior

4. Identify the minimum information people need to complete each

activity

Source: Cathy Moore ElearningBlueprint.com

Instructional Design: Best Practices

Getting Started

• Start Small

• Begin with a pilot project from existing assets

• Have clear learning objectives - with tangible goals

• Start with the content- LMS can wait

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