"Navigating" the healthcare marketplace
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Transcript of "Navigating" the healthcare marketplace
“Navigating” the Healthcare Marketplace
Shauna Borger, Professional Development OfficeIndiana State Library
04/08/2023Indiana State Library2
Agenda INSPIRE websites News and updates
Ordering applications, educational materials
State of Indiana Navigator program
e-Government e-Government
resources Advisory/interest
groups Digital literacy
training tools
04/08/2023Indiana State Library3
INSPIRE websites INSPIRE is a recognizable statewide resource
for reliable articles and information. INSPIRE website: ACA for Libraries
04/08/2023Indiana State Library4
INSPIRE websites INSPIRE website: ACA for Hoosiers
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INSPIRE websites
ACA for Hoosiers ACA for Libraries Healthcare
marketplace tutorials Links to fraud
protection Printables –
Applications, resource lists, preparation tips
Latest news from WebJunction and IMLS
Links to ISL webinars and slides
Links to WebJunction webinars and slides
State of Indiana resources
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News and updates Order print materials from Centers for Medicare and
Medicaid (CMS) CMS has an online ordering system for print materials.
Final draft applications are now available on CMS website.
SHOP resources SHOP call center
Applicable to employer’s with 50 or fewer FTE employees. Indiana Chamber’s ACA Hotline
Members can call the Indiana Chamber’s ACA Hotline with SHOP questions.
Partnership opportunity for public libraries? More info on employer requirements on
ISL legal resources page.
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News and updates Customizable
brochures, etc. available on CMS website ACA branding guide
for locally customized educational and awareness materials.
Ideas for more educational and awareness materials
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State of Indiana Healthcare website
FAQs Indiana
Navigators Healthy
Indiana Plan Presentations Documents Newsroom
http://www.in.gov/healthcarereform/
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State of Indiana Navigator program
Indiana Dept. of Insurance Navigators website List of Indiana
Navigators and Application Organizations
Indiana Navigator FAQs
IDOI contact info
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State of Indiana Navigator program What is a Navigator?
Individual who assists individuals with application for and enrollment in a health benefit program.
Who must apply? Federally-funded federal
Navigators. Federally-designated
Certified Application Counselors.
Others who help complete insurance affordability program applications.
Who else has the option to apply? Librarians and library staff! This is not an endorsement!
Consider your community! Some are not eligible. Federal vs. State
Navigators Need to be certified in
Indiana. Federal Navigators are
compensated by the federal government.
No compensation for Indiana Navigators.
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State of Indiana Navigator program Navigator
requirements Application ($65) Certification exam
($84.75) Background check ($7-
17) Disclose conflicts of
interest Annual renewal
application ($65) Annual continuing
education
How do libraries take advantage of established Navigators? Visit the IDOI website and
search the Navigator list for your area.
Invite them to the library for an established session or open house with your patrons.
Navigators serve as impartial, knowledgeable resources for consumers.
Ask if they will charge a fee.
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e-Government participation Electronic government participation is on the
rise. e-Government discussions include:
Digital inclusion Broadband prioritization 21st century literacy (digital, information,
economic, health, trans) Strategic planning Technology planning
Big ideas = Big picture. Don’t get overwhelmed! There are ideas and resources out there to help
you.
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e-Government advisory groups Engaging stakeholders and identifying
partnerships Tulsa City-County Public Library e-Government
wiki Source: WebJunction
Federal Depository Libraries and ACA webinar
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Digital literacy skills for e-Government participation Healthcare marketplace can be best utilized
through the website. Some patrons will not be comfortable with the
digital process of applying. Patrons will need some of the following skills
to apply online as with any e-Government website: Using a mouse Navigating a website Creating an email address – Email address
required with an online application.
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Digitallearn.org
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Goodwill Community Foundation http://www.gcflearnfree.org/ Basic computer skills and more!
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More training and support INSPIRE Affordable Care Act for Libraries websi
te ISL Regional Coordinators are offering trainings
out in the field. WebJunction Indiana eHealth page CMS training website
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Thanks! Questions? Please visit ISL’s Slide Share account for
access to this and other ISL presentations: http://www.slideshare.net/isl_pdo
Contact me! Shauna Borger, Supervisor, Professional
Development Office, Indiana State Library [email protected] 317-232-3718