NAVIGATING CITY SERVICES · • HOMELESS SOLUTIONS ... mobile apps, and technical knowledge of city...
80
NAVIGATING CITY SERVICES Winter 2019 Planning & Urban Design City of Dallas Revised 4/15/19 1
Transcript of NAVIGATING CITY SERVICES · • HOMELESS SOLUTIONS ... mobile apps, and technical knowledge of city...
NAVIGATING CITY SERVICES
Winter 2019
Planning & Urban Design
City of Dallas
Revised 4/15/19
1
AGENDA5 Minutes P+UD Overview & Workshop Goals
45 Minutes Navigating City Services• How to Request Services
• Service Areas & Council Districts
• Neighborhood Safety & Health
• Neighborhood Nuisance Abatement
10 Minutes Q & A
5 Minutes BREAK
45 Minutes • Neighborhood Street Improvement
• Neighborhood Amenities
• Neighborhood Cleaning & Greening
• Neighborhood Planning & Development
• Other Services
ANNOUNCEMENTS
10 Minutes Q & A
2
NAVIGATING CITY SERVICES
HOW TO REQUEST SERVICES
• DALLAS 3-1-1
• 9-1-1 EMERGENCY
SERVICE AREAS & COUNCIL DISTRICTS
• SERVICE AREAS
• COUNCIL MEMBERS
NEIGHBORHOOD SAFETY & HEALTH
• NEIGHBORHOOD POLICE OFFICERS
• DALLAS POLICE DEPARTMENT
• DALLAS FIRE & RESCUE
• OFFICE OF EMERGENCY MANAGEMENT
• MOSQUITO CONTROL (CODE)3
NEIGHBORHOOD NUISANCE ABATEMENT
• CODE COMPLIANCE & NCR
• MOW & CLEAN / VACANT STRUCTURES
• COMMUNITY HAND TOOL PROGRAM
• GRAFFITI ABATEMENT & PREVENTION PROGRAM
• ILLEGAL DUMPING
• DALLAS ANIMAL SERVICES
NEIGHBORHOOD STREET IMPROVEMENT
• STREET LIGHT ISSUE
• TRAFFIC SIGNALS, STOP SIGNS, AND TRAFFIC CALMING
• CURB AND SIDEWALK REPLACEMENT
• POTHOLES
• CAPITAL BOND PROGRAM
4
NEIGHBORHOOD AMENITIES
• BUILDING PERMITS
• ZONING
• SPECIAL EVENT PERMITS
• NEIGHBORHOOD PARKS & RECREATION CENTERS
• BRANCH LIBRARIES
• OFFICE OF COMMUNITY CARE
• HOMELESS SOLUTIONS
• IMMIGRANT SERVICES
NEIGHBORHOOD CLEANING & GREENING
• SANITATION –TRASH AND BULKY ITEMS
• NEIGHBORHOOD CLEANUP
• REFORESTATION PROGRAM
• BRANCH OUT
• MURALS
• ENVIRONMENTAL QUALITY5
NEIGHBORHOOD PLANNING & DEVELOPMENT
• BUILDING PERMITS
• ZONING
• SPECIAL EVENT PERMITS
• CITY PLANS
OTHER SERVICES
• OFFICE OF COMMUNITY CARE
• OFFICE OF HOMELESS SOLUTIONS
• IMMIGRANT SERVICES
• WORKFORCE TRAINING PROGRAMS
6
P+UD
OVERVIEW
Mission:
▪ Advance livability, economic vibrancy, sustainability, and equity throughout Dallas
Neighborhood Services:
▪ Build and strengthen neighborhood associations through capacity Building training
▪ Develop and facilitate citywide/neighborhood comprehensive plans and policies through effective community engagement
▪ Facilitate neighborhood revitalization in targeted neighborhoods
7
8
Planning & Urban Design Department
Introduction
Neighborhood Organization Sign Up
HOW TO SIGN-UP Complete an online form Go to bit.ly/dallashoanaform Form MUST be completed by
an elected officer of the group
9
BENEFITS
▪ Residents & stakeholders can locate neighborhood organizations on a map
▪ Neighborhood organizations can be aware of each other
▪ Neighborhood organizations can be informed about City projects, initiatives, andevents, etc. by multiple City departments
▪ Stay informed about City grant opportunities and capacity building workshops bit.ly/dallashoanaform
10
CAPACITY BUILDING WORKSHOPS
Topic Dates
Forming a Neighborhood Association Scheduled by request
Membership Recruitment & Sustainability Scheduled by request
All Things Beautification March 9, 2019
Partnership Development & Coalition
Building April 6, 2019
The ABCs of Land Development & Zoning May 4, 2019
Creating a Neighborhood Plan June 1, 2019 Part I
Data & Maps to Empower Your
Neighborhood June 1, 2019 Part II
11
CAPACITY BUILDING WORKSHOPS
Topic Dates
Creating a Neighborhood Brand June 22, 2019
National Night Out Event Planning August 22, 2019
Dallas Neighborhood Vitality GrantOctober/November
2019
Grant Writing “101”October/November
2019
12
Provide a good overview of neighborhood services offered by the City
Educate on how to effectively access services
Share strategies for addressing common City issues
Provide information on responsible departments and key contacts for additional information
NAVIGATING CITY SERVICES
WORKSHOP GOALS
13
NAVIGATING CITY SERVICES
14
HOW TO REQUEST SERVICES
• DALLAS 3-1-1
• 9-1-1 EMERGENCY
15
POWER IN NUMBERS
▪ Your assistance is needed to identify and report issues. You are the eyes and ears of your neighborhood
▪ Encourage your neighbors to report an issue, when issues are reported by multiple residents, it helps provide more attention
▪ Obtain the assigned service request number. Callers can choose to remain anonymous when calling
16
CONTACTING 3-1-1FOR NON-EMERGENCY ISSUES
When Contacting 3-1-1:▪ Provide detailed information:
• Address and/or intersection
• Description of issue• Contact information (optional if you’d
like to be anonymous)
311 Websitehttps://dallascityhall.com/services/311
Outside Dallas City limits
214-670-3111
17
311 APP - OurDallas
CONTACTING 3-1-1FOR NON-EMERGENCY ISSUES
18
DALLAS CITY HALL
ON THE GO!
Invite us to your neighborhood events,
Ask questions and report concerns face to face with 311 staff
Skip the trip to City Hall we’re in your neighborhood 3 times per month
Offers city services such as ordering birth certificates, garage sale permits
Utilize our tablets/laptops, mobile apps, and technical knowledge of city resources
19
9-1-1 - EMERGENCY
Emergencies or
Potential/Suspicious
Emergencies Only
Tip: Stay calm – Don’t hang up until the call is complete
• Give Location• Type of Help Needed• Description of issue• Contact information (optional if
you’d like to be anonymous)
20
SERVICE AREAS
&
COUNCIL
DISTRICTS
• SERVICE AREAS
• COUNCIL
MEMBERS
21
Know your Service Area to
connect with appropriate City
staff representatives
7 geographical boundaries
used by DPD, Code, Sanitation
and other City departments
CITY OF DALLAS’ SERVICE AREAS
22
Scott Griggs
District 1
214-670-0776
Adam Medrano
District 2
214-670-4048
Casey Thomas, II
District 3
214-670-0777
Carolyn King Arnold
District 4
214-670-0781
Rickey D. Callahan
District 5
214-670-4052
Jennifer S. Gates
District 5
214-670-4052
Scott Griggs
District 1
214-670-0774
Omar Narvaez
District 6
214-670-4199
Kevin Felder
District 7
214-670-4689
Tennell Adkins
District 8
214-670-4066
Mark Clayton
District 9
214-670-4069
Adam McGough
District 10
214-670-4068
Lee Kleinman
District 11
214-670-7817
Sandy Greyson
District 12
214-670-4067
Jennifer S. Gates
District 13
214-670-3816
Philip T. Kingston
District 14
214-670-5415
COUNCIL MEMBERS
23
Enhance opportunities for improvements and issue resolution
Cultivating a partnership with your Council member: • Invite to neighborhood organization
meetings, events and activities• Send pictures of beautification projects,
events, newsletters, updates and thank you
BUILDING COUNCIL DISTRICT
RELATIONSHIPS
24
How can you support your Council member?
• Attend town hall meetings • Respond to surveys
• Show interest in serving on a City Council appointed committee,
commission or board
NEIGHBORHOOD
SAFETY
& HEALTH
NEIGHBORHOOD
POLICE OFFICERS
DALLAS POLICE
DEPARTMENT
DALLAS FIRE AND
RESCUE
OFFICE OF
EMERGENCY
MANAGEMENT
MOSQUITO
CONTROL
(CODE)
25
NEIGHBORHOOD POLICE OFFICERS (NPO)
26
Benefits of NPO Partnership:
• Builds positive relationships between citizens and DPD
• Increases citizen’s knowledge of crime prevention and safety techniques
• Assists in overall crime reduction efforts
NEIGHBORHOOD POLICE OFFICERS(NORTH)
Service Area Contact
Northwest
9801 Harry Hines Blvd 75220
214-670-6178
Diane Robinson, Sergeant
214-671-0569
North Central
6969 McCallum Blvd. 75252
214-670-7253
Lindsey Allen, Sr. Corporal
214-670-1581
Karl Kemper, Sergeant
214-670-7247
Northeast
9915 E Northwest Hwy 75238
214-670-4415
Kevin Kelley, NPO Officer
214-670-7772
Acting Sgt. Bert Rippy
27
Service Area Contact
Southwest
4230 W Illinois Ave 75211
214-670-7470
Brian Martinez, Sr. Corporal
214-670-6795
Michael Lambert, Sergeant
South Central
1999 E Camp Wisdom Rd 75241
214-671-4500
Perry Richardson, NPO Officer
214-671-4524
Michelle Thomas, Sergeant
Southeast
725 N Jim Miller Rd 75217
214-670-8345
Karina Byous, NPO Officer
214-671-1633
Twana Walls, Sergeant
Central
334 S Hall St. 75226
214-670-4413
Delia Pesina, NPO Officer
214-670-4420
Brian Deininger, Lieutenant
NEIGHBORHOOD POLICE OFFICERS (SOUTH)
28
iWATCH Dallas
• A mobile app enabling you to
turn in tips, images and videos
about crimes or suspicious
activities directly to law
enforcement from almost any
mobile phone or PC
• It’s secure and anonymous/
Direct line to police
DALLAS POLICE DEPARTMENT(DPD)
29
VIP (Volunteers In Patrol)
• A non-confrontational neighborhood
program to reduce crime
• Volunteers receive 7 hours of training
from DPD
• Crime Watch (CW)/Neighborhood
Organization (NO) members patrol
their neighborhood in personal vehicles
Community engagement Unit
214-670-4420https://www.dallaspolice.net
Adult Offerings
• Fire Extinguishing Demonstration
• Hazard House
• High Rise/Office Fire Safety
• Home Fire Safety - Escape Planning, Smoke Alarms
• Riskwatch App
Children Offerings
• Fire Safety House
• Little Squirt Robot
• Play Safe – Be Safe
• Sparky Puppet Show
DALLAS FIRE AND RESCUE(DFR)
30
Dallas Fire-Rescue Department
214-670-4633www.Dallasfirerescue.com
Staff is available to present
family-friendly emergency
preparedness trainings on:
▪ Thunderstorms
▪ Tornadoes
▪ Earthquakes
▪ Floods
Make a Plan
Prepared-ness Guide
Make a Kit
Office of Emergency Management
214-670-4341
bit.ly/EmergencyPreparednessPresentatin
OFFICE OF EMERGENCY
MANAGEMENT PROGRAMS
31
The Four Ds
DRAIN
DRESS
DEET
DUSK/DAWN
Mosquito Control Program prevents
the spread of mosquito-transmitted
diseases (West Nile, Chikungunya
and Zika viruses) to the public.
Neighborhood Code
Representatives (NCRs) can
provide info on spraying schedule,
pests, rodents, and insects
Contact 3-1-1 to register and
report/request:
“Do Not Spray” List (Annually)
Standing water
Mosquito Hotline
214-670-1733
bit.ly/dallasmosquitocontrol
PUBLIC HEALTH ISSUES
MOSQUITO CONTROL (CODE)
32
NEIGHBORHOOD
NUISANCE
ABATEMENT
CODE COMPLIANCE & NCR
MOW & CLEAN / VACANT STRUCTURES
COMMUNITY HAND TOOL PROGRAM
GRAFFITI ABATEMENT & PREVENTION PROGRAM
ILLEGAL DUMPING
DALLAS ANIMAL SERVICES
33
Develop a partnership
with your NCR: Liaison
between residents and
Code Compliance
management.
Provides first line
responses on Code
related questions
Attends neighborhood
organization meetings
and eventsCode Compliance
Neighborhood Code Division Manager
NEIGHBORHOOD CODE REPRESENTATIVE
(NCR)
34
Northeast/North Central Code
7901 Goforth Rd.
Dallas, TX 75238
214.671.9605
Jeremy Reed, District Manager (i)
214.670.9701
NCR-Michelle Lowe
214.671.0320
Northwest Code
9803 Harry Hines Blvd.
Dallas, TX 75220
214.670.9713
Nick Karadimos, District (i) Manager / Robert Rosales (i)
214.671.0996
NCR - LaShonna Slider
214.670.9712
Central Code Community
320 E. Jefferson Blvd. #218
Dallas, TX 75203
214.948.4088
Paul Ramon, District Manager
214.948.4637
NCR - Jose Ruiz
214.316.5555
CODE COMPLIANCE REPRESENTATIVES
35
320 E. Jefferson Blvd., Room LL14Dallas, TX 75215214.948.4605
Neely Blackman, District Manager
NCR - Columbus York 214.948.4008
NCR - Kelley Price
214.948.4600
Southwest Code Community
4230 W. Illinois Ave, Ste. 202
Dallas, TX 75211
214.670.9718
Elonda Chilton, District Manager
214.671.0896
NCR - Juan “Johnny” Garcia
214.670.6736
South Central Code Community
Southeast Code Community
5210 Bexar St., Suite 102-103
Dallas, TX 75216
214.671.0978
Lonnie Teal, District Manager
214.670.7621
NCR -Yvette Campbell
214.670.7627
CODE COMPLIANCE REPRESENTATIVES
36
Nuisance Abatement addresses abandoned
and neglected properties in the following
manner:
▪ Mow & Clean Operations Code staff mows and cleans neglected properties to
bring them back into compliance. Cost of labor and
equipment is billed to the property owner.
▪ Open and Vacant StructuresDallas City Code requires vacant structures to have
secured doors and windows to:
prevent unauthorized entry
reduce crime
minimize health and safety risks (fire)
MOW & CLEAN / VACANT
STRUCTURES
37
Nuisance Abatement Division214-670-6863bit.ly/nuisanceAbatement
Eligible groups: non-profit organizations, Neighborhood Associations, or other community groups. No cost to City residents
Requirements: Volunteers must sign an equipment loaner/rental agreement and attend a safety and training presentation
Tools available: Lawn mowers, weed eaters, trimmers, rakes, brooms, shovels
Equipment availability on a first-come, first served basis
COMMUNITY HAND TOOL PROGRAM
38
Nuisance Abatement Division214-670-6863bit.ly/nuisanceAbatement
▪ Graffiti abatement reduces
the negative impact of
vandalism in a neighborhood
Code Compliance
Graffiti Control & Prevention Program
bit.ly/GraffitiAbatementProgram
GRAFFITI CONTROL &
PREVENTION PROGRAM
39
ILLEGAL DUMPING
Illegal dumping is: • disposing litter or other solid waste at a
place that is not an approved solid waste site
• a criminal offense • punishable by fine and/or State Jail
▪City Marshals are available to speak at neighborhood meetings
ILLEGAL DUMPING
For illegal dumping in progressFor illegal dumping
Crime stoppers
877.373.TIPS (8477)
www.NTCC.CrimeStoppersWeb.com40
DALLAS ANIMAL SERVICES (DAS)
Free Services Available in certain zip codes
Report Stray Animals
Receive information about Mandatory Pet
(Dogs/Cats) services:
• Spaying and Neutering
• Vaccinations
• Microchipping
Tickets are issued for non compliance
Dallas Animal Services (DAS)
41
Dallas Animal Services and Adoption Services
Q & A
42
BREAK
43
NEIGHBORHOOD
STREET
IMPROVEMENT
STREET LIGHT ISSUE
TRAFFIC SIGNALS, STOP SIGNS, AND TRAFFIC CALMING
CURB AND SIDEWALK REPLACEMENT
POTHOLES
CAPITAL BOND PROGRAM
44
REPORTING A STREET LIGHT ISSUE
Report:• Light not on at night
• Light going on and off
• Light on during the day
• Broken light, glass, or lens
• Pole is knocked down
• Downed power line(s)
REPORTING A STREET LIGHT ISSUE
45
or
Oncor
888.313.4747
Oncor.com
TRAFFIC SIGNALS
ALL-WAY STOP SIGNS & TRAFFIC CALMING
Traffic Signals and All-Way Stop Signs
• Provide address and crossroads
• Traffic Signal Warrant Analysis required by staff
• The process for the installation of a NEW traffic signal
can take up to 2 years
Traffic Calming (Road humps) – requires a
petition completed by property owners
Department of Transportation
214-671-8171
[email protected]/DallasNeighborhoodTrafficManagement
TRAFFIC SIGNALS
ALL-WAY STOP SIGNS & TRAFFIC CALMING
46
Sidewalk Replacement Program - a 50/50 cost/share between the City and the resident for sidewalks and curbs.
Resident is only responsible for 50% of the cost of the concrete
The City is responsible for labor and permits. (Note: no curbs)
• Waiting period can take 3-9 months
Driveway repairs - all costs are the responsibility of the property owner and require a City permit and bonded contractor
REPAIR OR REPLACE
CURBS & SIDEWALKS
Department of Public Works
214-948-4127
Bit.ly/DallasSidewalkReplacementProgram
REPAIR OR REPLACE
CURBS & SIDEWALKS
47
POTHOLES
▪ Pothole routine repair :
• Est. Response Time (ERT) 3-5 days
• Online select - “Alley, Sidewalk, and
Street Repair Services”
• Then select - “Pothole Repair
(Routine)”
• Follow Next Steps
▪ Hazardous Conditions
• Repairs can take place within 24
hours
POTHOLES
48
Department of Public Works
214-670-5111
Bit.ly/StreetRepair
CAPITAL BOND PROGRAMS
Capital Bond Program
2017 Dallas Bond
authorized $1,050M to
make improvements to:
streets, libraries, parks,
and public safety
projects
What projects are in
your neighborhood?
Bond Program Office
214-671-8452
bit.ly/2017DallasBondPropositionMap
CAPITAL BOND PROGRAMS
49
NEIGHBORHOOD
AMENITIES
NEIGHBORHOOD
PARKS
RECREATION
CENTERS
DALLAS PUBLIC
LIBRARIES
50
NEIGHBORHOOD PARKS
Park Maintenance
Services
Park Community Program
Coordinators
Sam Franklin – SW & SC
Sloan Anderson – NW & NC
William Stonum – SE & NE
Athletic Fields
Tennis
Basketball
Volleyball
Playgrounds
Spraygrounds
Picnic tables & shelters
Events
Park and Recreation Department
214-670-1923
bit.ly/DallasNeighborhoodParks
NEIGHBORHOOD PARKS
51
RECREATION CENTERS
▪ Build relationships with staff
▪ Centers are low cost venues for
meetings and events
Neighborhood programming:
Adult/ Youth Sports
Aquatics
Fitness
Arts & Crafts
Senior Programs
Summer Camps
Teen Tech CenterPark and Recreation Department
214-670-8847 (Recreation Services)
bit.ly/DallasRecreationCenters
RECREATION CENTERS
52
DALLAS PUBLIC LIBRARIES
Offers programs to address
unique needs of
neighborhoods:
Access to Computers &
WIFI
Classes: Computer, ESL,
GED, Childhood Literacy
Free Tax Help
Financial Literacy
Notary ServicesDallas Public Library
214-670-1400
bit.ly/DallasLibraryLocationsHours
DALLAS PUBLIC LIBRARIES
53
DALLAS PUBLIC LIBRARIES
Birth or Death Certificate
Dallas Vital Statistics – New Location
1st Floor
Monday-Friday
8:30 AM – 4:30 PM
1515 Young St., Dallas 75201
(across from City Hall)
J. Erik Jonsson Central Library
214-670-3092
(Eng/Span)bit.ly/DallasVitalStatistics
DALLAS PUBLIC LIBRARIES
54
NEIGHBORHOOD
CLEANING &
GREENING
SANITATION –
TRASH AND
BULKY ITEMS
NEIGHBORHOOD
CLEANUP
REFORESTATION
PROGRAM
BRANCH OUT
MURALS
ENVIRONMENTAL
QUALITY
55
TRASH / BRUSH & BULKY ITEMS
▪ Cost Plus – a fee based special
collection available outsideBrush & Bulky Items week
▪ Online reminders available via: text, email, mobile calendar or automated phone call
• Residential trash pickup
• Recycling
• Brush & Bulky Items
• Household Hazardous Waste
TRASH / BRUSH & BULKY ITEMS
Sanitation Department
214-670-5111
Bit.ly/DallasSanitationServices
56
BRUSH & BULKY ITEMS TIPS
How to increase neighbor participation? PLACE BRUSH & BULKY ITEMS ON CURB
anytime Thursday – Sunday before your collection week
Use social media like Facebook, NextDoor and newsletters to provide friendly reminders
Purchase Brush & Bulky Items notification signs
Items placed outside your Brush & Bulky Items
schedule are subject to Citations of $250 and up
(plus fee)
BRUSH & BULKY ITEMS TIPS
57
NEIGHBORHOOD CLEANUP EVENTS
Citywide Bi-annual Cleanup Events
• May and October
• Coordination and promotion provided
• AmericorpsVISTA assistance may be available
• Trash bags, gloves, safety vests provided on first come, first serve basis
• Free trash pickup at scheduled locations
Individual Neighborhood Cleanups
• Scheduled during bulk trash week
• 30-day notice needed
NEIGHBORHOOD CLEANUP EVENTS
58
BRUSH & BULKY ITEMS TIPS
59
Reforestation Program
▪ Request trees and receive planting and maintenance tips
▪ Project requirements:• Plant trees in median, park or
other public space• Community group sponsored • Minimum 10 trees, Maximum 50
trees• Meet City mitigation or
landscape requirements
Dallas Arborist
214-948-4117
bit.ly/DallasArborist
▪ Murals are public art, not billboards or signs.
▪ Logos and messaging must comply with City of Dallas Sign ordinance.
▪ Contact: Office of Cultural Affairs
60
Oak Cliff Municipal Center
320 E. Jefferson Blvd.214-948-4392
bit.ly/DallasBuildingInspection
DALLAS ENVIRONMENTAL QUALITY
& SUSTAINABILITY
• Zero Waste
• Water Conservation
• Storm Water Management
• Green Living
• Air Quality
• Urban Agriculture
DALLAS ENVIRONMENTAL QUALITY &
SUSTAINABILITY
Office of Environmental Quality
(214) 670-1200
www.dallascityhall.com/departments/oeq
DEQS staff is available to offer informational
presentations and strategies on topics such as:
61
NEIGHBORHOOD
PLANNING &
DEVELOPMENT
BUILDING
PERMITS
ZONING
SPECIAL EVENT
PERMITS
62
BUILDING PERMITS
The Permit Center is a one-stop shop for information and
services related to the construction and development process.
Staff is available for consultation.
Building Inspection hours: Monday thru Friday, 8am to 4:30pm
Popular requested permits include:
▪ Certificate of Occupancy
▪ Water and wastewater permits
▪ Subdivision of property
▪ Residential plan review
▪ Building Permit
▪ Plat and addressing information
BUILDING PERMITS
Building Inspection 214-948-4392
bit.ly/DallasBuildingInspection
63
CITY OF DALLAS
ZONING WEBSITE
Zoning and its regulations help ensure a city will grow and
change in a managed, predictable way to help safeguard the
health, safety and welfare of the general public.
Why zoning is important for residents ?
• Helps to understand the development regulations such as land
use requirements and permits of the City
• Can help to protect property values
CITY OF DALLAS
ZONING WEBSITE
Sustainable Development and
Construction Department
214-670-4127
bit.ly/DallasZoning
64
SPECIAL EVENTS PERMIT &
BLOCK PARTY GUIDELINES
Permitting of Large Outdoor Events
▪ Parades
▪ Foot races
▪ Street festivals
▪ Movies
▪ Commercials
Block Party Guidelines
▪ Free
▪ Permit Requirements online and downloadable Petition Form
▪ Neighborhood Block Party permits are issued through the Traffic Safety
Coordinators
SPECIAL EVENTS PERMIT &
BLOCK PARTY GUIDELINES
Office of Special Events
214-939-2701
www.dallasspecialevents.com
Department of Transportation
214-670-6904
bit.ly/DallasStreetClosure/BlockParty65
OTHER
SERVICES
OFFICE OF
COMMUNITY
CARE
OFFICE OF
HOMELESS
SOLUTIONS
IMMIGRANT
SERVICES
WORKFORCE
TRAINING
PROGRAMS
66
OFFICE OF COMMUNITY CARE
• Martin Luther King Jr. Community Center, 214-670-8418
• West Dallas Multipurpose Center, 214-670-6341
• bit.ly/DallasCommunityCenters
Community Centers
Provides social services and community events
• 214-670-5227
• bit.ly/DallasSeniorServices
Office of Senior Affairs
Provides information, referrals, education and resources for seniors
• 214-670-8258
• bit.ly/DallasChildCareServices
Child Care Services
Assists with child care costs and parenting workshops
• 214-670-8258
• bit.ly/DallasWICProgram
Women Infants and Children (WIC)
Provides effective nutrition services for women and children
OFFICE OF COMMUNITY CARE
67
OFFICE OF HOMELESS SOLUTIONS
▪ Homelessness prevention
and intervention
▪ Acute case management:• Housing assistance
• Mental/behavioral health
• Substance abuse treatment
• Workforce training
Mission: To positively impact quality of life in the City of Dallas through
innovative, collaborative, and comprehensive solutions for homelessness.
▪ Homeless Services Division:
• Direct services to the
unsheltered population
• Connects individuals to
emergency shelter
• Addresses immediate needs
• Actively facilitates encampment
resolutions ensuring a clean and
safe Dallas
OFFICE OF HOMELESS SOLUTIONS
Housing and Neighborhood Revitalization
214-670-3696
68
IMMIGRANT SERVICES
• Works closely with other City departments to disseminate educational information
Safe & Connected Communities
• Develop a Dallas Welcoming Plan that will guide its immigrant integration and work inclusion
Leadership & Communications
• Undertake a city-wide MyDallas Citizenship Campaign to promote benefits and responsibilities of U.S. citizenshipCivic Engagement
• Ensure existing and proposed policies simplify and increase immigrant access to City servicesEquitable Access
• Creating new partnerships to integrate immigrants into Dallas’ economy
Economic Opportunity & Education
IMMIGRANT SERVICES
Office of Welcoming Communities &
Immigrant Affairs
214-671-5087
bit.ly/DallasWCIA69
WORKFORCE TRAINING PROGRAMS
Healthcare – In partnership with STEP
Forward
Program requirements:
8-30 years old
Have a high school diploma or GED
Interested in a healthcare career
Construction – in partnership with
CitySquare WorkPaths
Accelerated Electrical & Plumbing
Training
Information sessions held every month
on the 1st and 3rd Tuesday at 10:00 AM,
fill out application online
WORKFORCE TRAINING PROGRAMS
Step Forward Dallas
Nazareth Vidal
214-517-0560
www.stepforwarddallas.org
City Square
Dana Branch
214-823-4409
www.citysquare.org 70
Q & A
71
ANNOUNCEMENTS
* REMINDER:
The bit.ly link management
platform is used in this
PowerPoint and is important
to note bit.ly is case sensitive.
72
73
74
75
COMMENT CARD
You can quickly fill out the comment card digitally on your cell phone
bit.ly/dallascapacity (case sensitive)
OR
We also have a paper copy for you
Thank you for your comments
COMMENT CARD
76
PLANNING & URBAN DESIGN
CONTACT INFORMATION
214-671-8900
bit.ly/PlanningUrbanDesign
DallasPlanUD
77
78
The City Addresses Many Concerns
Transportation
• Traffic Signal Lights• Traffic Signs• Crosswalk Markings• School Zone
Lights/Signs• Vegetation Blocking
Signs• Icy Street Sanding• Scooter/Bike Share
Parking Violations
• Parking Zone Violations
• Resident Only Parking
• 24 Hour Street Parking
• Parking on Grass• Parking on Sidewalk• Oversized Vehicles
Water Utilities
• Burst Pipes In & Outside
• Main Breaks• Street Leaks• Sewer Lines Backed
Up• New Throne for Home• Minor Plumbing
Repairs• Missing Street Lids
Public Works
• Street/Alley/Sidewalk
• Objects in Street• Road Humps• Low Hanging Limbs• Construction
Inquiry• Street Lighting• Curb Cut Wheel
Chair
Animal Services
• Stray Dogs• Dog/Cat Bite• Tethered Pets• Wildlife• Prohibited Animals• Chronic Barking Dogs
Code Compliance
• High Weeds/Litter• Illegal Outside Storage• Illegal Land Usage• Illegal Dumping• Substandard Structure• Bandit Signs• Junk Motor Vehicles
Sanitation
• Missed Pick Up• Bulk Trash Pick Up
Date• Bulk Trash Missed• Storm Debris• Cost Plus Pick Up• Dead Animals
Miscellaneous
• Homeless Concerns• Smoke Alarms• Graffiti• Erosion• Shopping Carts• Panhandling• Chronic Speeding79
80
