Natural Disaster Protection Programs: New Zealand Experience Dr Hugh Cowan, New Zealand Earthquake...

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Dr Hugh Cowan, New Zealand Earthquake Commission SVS Seminar, Santiago September 2, 2010
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Transcript of Natural Disaster Protection Programs: New Zealand Experience Dr Hugh Cowan, New Zealand Earthquake...

Page 1: Natural Disaster Protection Programs: New Zealand Experience Dr Hugh Cowan, New Zealand Earthquake Commission SVS Seminar, Santiago September 2, 2010.

Dr Hugh Cowan, New Zealand Earthquake Commission

SVS Seminar, SantiagoSeptember 2, 2010

Page 2: Natural Disaster Protection Programs: New Zealand Experience Dr Hugh Cowan, New Zealand Earthquake Commission SVS Seminar, Santiago September 2, 2010.

New Zealand SettingNew Zealand Setting

Sergio Barrientos, 2010Sergio Barrientos, 2010

Page 3: Natural Disaster Protection Programs: New Zealand Experience Dr Hugh Cowan, New Zealand Earthquake Commission SVS Seminar, Santiago September 2, 2010.
Page 4: Natural Disaster Protection Programs: New Zealand Experience Dr Hugh Cowan, New Zealand Earthquake Commission SVS Seminar, Santiago September 2, 2010.

Total Risk EnvironmentTotal Risk Environment

To What Extent Can We.....To What Extent Can We.....

Avoid the risk?

Control the risk?

Accept the risk?

Transfer or share the risk?

...and at what ...and at what cost?cost?

Page 5: Natural Disaster Protection Programs: New Zealand Experience Dr Hugh Cowan, New Zealand Earthquake Commission SVS Seminar, Santiago September 2, 2010.

Risks & RealitiesRisks & Realities

…so, when would you like the cost benefit analysis?

……before or after the next event?

Page 6: Natural Disaster Protection Programs: New Zealand Experience Dr Hugh Cowan, New Zealand Earthquake Commission SVS Seminar, Santiago September 2, 2010.

Earthquake Commission (EQC)Earthquake Commission (EQC)

Commenced 1945

Earthquake and War Damage Commission

Reformed in 1993 - Earthquake Commission - a Crown Entity with own capital and reserves.

Residential property only

Compulsory on purchase of fire cover

One permanent office, plus an outsourced claims processing centre (Australia), a Board and 22 staff

Page 7: Natural Disaster Protection Programs: New Zealand Experience Dr Hugh Cowan, New Zealand Earthquake Commission SVS Seminar, Santiago September 2, 2010.

Earthquake Commission Act Earthquake Commission Act

Research

To understand hazard

and inform treatment of risk

Public education

Encourage steps to reduce physical

impacts

Natural Disaster Insurance and Fund

Mitigate financial impacts and maintain value

Page 8: Natural Disaster Protection Programs: New Zealand Experience Dr Hugh Cowan, New Zealand Earthquake Commission SVS Seminar, Santiago September 2, 2010.

Scheme CoverageScheme Coverage

Compulsory add-on to household fire policies Both ways: insured and insurer (EQC)

First loss basis of cover – up to $ limit per “dwelling”

Small excess paid by home owner

Defined perils

Page 9: Natural Disaster Protection Programs: New Zealand Experience Dr Hugh Cowan, New Zealand Earthquake Commission SVS Seminar, Santiago September 2, 2010.

EQCover PerilsEQCover Perils

Landslip Earthquake Tsunami

VolcanicEruption

HydrothermalActivity

Fire following any of above

Storm & Floodto Land

Page 10: Natural Disaster Protection Programs: New Zealand Experience Dr Hugh Cowan, New Zealand Earthquake Commission SVS Seminar, Santiago September 2, 2010.

Scheme CoverageScheme Coverage

• One premium rate for all Designed to be affordable by all, not actuarially based

• Cover for buildings, contents and land

• Claims settled on replacement basis

• Claims handled by EQC: independent of insurance companies

Page 11: Natural Disaster Protection Programs: New Zealand Experience Dr Hugh Cowan, New Zealand Earthquake Commission SVS Seminar, Santiago September 2, 2010.

Weather related claims since 2004Weather related claims since 2004

11,939 claims

NZ$180m

Page 12: Natural Disaster Protection Programs: New Zealand Experience Dr Hugh Cowan, New Zealand Earthquake Commission SVS Seminar, Santiago September 2, 2010.

1950 - 2006M 7.0+

M 6.5 – 6.9

1840 - 2006M 7.0+

M 6.5 – 6.9

Probabilistic earthquakeProbabilistic earthquakehazard maphazard map

Page 13: Natural Disaster Protection Programs: New Zealand Experience Dr Hugh Cowan, New Zealand Earthquake Commission SVS Seminar, Santiago September 2, 2010.

““GeoNet”GeoNet”

Monitoring Monitoring networksnetworks

Page 14: Natural Disaster Protection Programs: New Zealand Experience Dr Hugh Cowan, New Zealand Earthquake Commission SVS Seminar, Santiago September 2, 2010.

Minerva Loss estimates for December 2007,

Gisborne earthquake

Page 15: Natural Disaster Protection Programs: New Zealand Experience Dr Hugh Cowan, New Zealand Earthquake Commission SVS Seminar, Santiago September 2, 2010.

Minerva loss estimates and actual claims for

December 2007, Gisborne earthquake

Page 16: Natural Disaster Protection Programs: New Zealand Experience Dr Hugh Cowan, New Zealand Earthquake Commission SVS Seminar, Santiago September 2, 2010.

How many loss adjusters

How many estimators

What about claim support staff

What about claim processing staff at EQC

How many experts

The Claim Process – Another View

System Dynamics - Logjam

Lodge Inspect

Quantify

Offer Resolve

The Claim Process

Page 17: Natural Disaster Protection Programs: New Zealand Experience Dr Hugh Cowan, New Zealand Earthquake Commission SVS Seminar, Santiago September 2, 2010.

Research to addressResearch to addressgaps in knowledge…gaps in knowledge…

Page 18: Natural Disaster Protection Programs: New Zealand Experience Dr Hugh Cowan, New Zealand Earthquake Commission SVS Seminar, Santiago September 2, 2010.

...and gaps in ...and gaps in practicepractice

Guidance material for local government and industry

Page 19: Natural Disaster Protection Programs: New Zealand Experience Dr Hugh Cowan, New Zealand Earthquake Commission SVS Seminar, Santiago September 2, 2010.

Design Design StandardStandardss

Page 20: Natural Disaster Protection Programs: New Zealand Experience Dr Hugh Cowan, New Zealand Earthquake Commission SVS Seminar, Santiago September 2, 2010.

Public EducationPublic Education

Museum sponsorshipsMuseum sponsorships

Television, press and internet advertisingTelevision, press and internet advertising

Page 21: Natural Disaster Protection Programs: New Zealand Experience Dr Hugh Cowan, New Zealand Earthquake Commission SVS Seminar, Santiago September 2, 2010.

Return on InvestmentReturn on Investment

Improved RiskLower Reinsurance

Premiums

Standards Research and “GeoNet”

ModelsPublic Education

Page 22: Natural Disaster Protection Programs: New Zealand Experience Dr Hugh Cowan, New Zealand Earthquake Commission SVS Seminar, Santiago September 2, 2010.

The Mitigation ContinuumThe Mitigation Continuum

IndividualFreedom

Central Control

Building Codes and Land-use Planning

Compulsory insurance

Financial regulation

Social Welfare

Page 23: Natural Disaster Protection Programs: New Zealand Experience Dr Hugh Cowan, New Zealand Earthquake Commission SVS Seminar, Santiago September 2, 2010.

Government InterventionGovernment Intervention

IndividualFreedom

Central Control ????

Perhaps to consider:

Ensure building standards maintained or improved

Affordable insurance – for home/ business owners

To provide financial compensation

Labor, materials and equipment to repair and rebuild are available and under control

Plan for future government costs

Ensure all citizens have necessities of life

What is expected?

Page 24: Natural Disaster Protection Programs: New Zealand Experience Dr Hugh Cowan, New Zealand Earthquake Commission SVS Seminar, Santiago September 2, 2010.

Availability of InsuranceAvailability of Insurance

Range of Government Interventions:

Regulation of insurance companies to ensure financial viability

Including for disaster events

More direct financial intervention:

Allowing tax-free reserving for catastrophe events

A pooling scheme with compulsory contributions from companies

With protection of State-provided reinsurance

Page 25: Natural Disaster Protection Programs: New Zealand Experience Dr Hugh Cowan, New Zealand Earthquake Commission SVS Seminar, Santiago September 2, 2010.

Availability of Insurance Availability of Insurance (cont.)(cont.)

Creation of a State insurance entity (like EQC)

Degrees of separation from the insurance industry, e.g.

Premiums collected, and claims made, independently or through companies

Reinsured to local companies or offshore

Compulsion or incentives to insure with private sector

Provision of reinsurance for catastrophe events

Government could retrocede to worldwide market

Page 26: Natural Disaster Protection Programs: New Zealand Experience Dr Hugh Cowan, New Zealand Earthquake Commission SVS Seminar, Santiago September 2, 2010.

Resources for RecoveryResources for Recovery

People

Public sector – capacity for issue of consents, permits, certificates

Private sector – availability and control of builders, architects, specialists, engineers

Equipment

Availability

Commandeering

Priority setting

Page 27: Natural Disaster Protection Programs: New Zealand Experience Dr Hugh Cowan, New Zealand Earthquake Commission SVS Seminar, Santiago September 2, 2010.

Resources for RecoveryResources for Recovery

Materials

Control of production, importation, prices

Central purchase and provision

Set priorities for use

Rationing

Page 28: Natural Disaster Protection Programs: New Zealand Experience Dr Hugh Cowan, New Zealand Earthquake Commission SVS Seminar, Santiago September 2, 2010.

Government LiabilitiesGovernment Liabilities

To provide shelter and necessities

Costs could be met by:

Special fund from taxation revenue

Levy on insurance premiums, local body taxes, mortgage repayments

Issuing a catastrophe bond

Page 29: Natural Disaster Protection Programs: New Zealand Experience Dr Hugh Cowan, New Zealand Earthquake Commission SVS Seminar, Santiago September 2, 2010.

Catastrophe BondsCatastrophe Bonds

Bond proceeds set aside in special fund

Issuer pays interest

On occurrence of pre-defined event, bond defaults

Event must be carefully described and modelled

Proceeds are not pre-targeted

Page 30: Natural Disaster Protection Programs: New Zealand Experience Dr Hugh Cowan, New Zealand Earthquake Commission SVS Seminar, Santiago September 2, 2010.

Social Policy ObjectivesSocial Policy Objectives

To meet government obligations targeted at individuals

Concentration on worst cases – people made homeless or destitute

Can provide material benefits – housing, home help, necessities – as well as some financial compensation

Requires own structures and systems

Normal systems may not cope

Page 31: Natural Disaster Protection Programs: New Zealand Experience Dr Hugh Cowan, New Zealand Earthquake Commission SVS Seminar, Santiago September 2, 2010.

Meeting Government ObligationsMeeting Government Obligations

Through the insurance industry

Utilise existing claims processes

May be inadequate (or patchy) in face of disaster

Need controls over payout decisions, if government money involved

Benefit probably limited to monetary compensation

Reimburse claims payouts on reinsurance basis

Individual claims aggregated, maybe with some risk retention by insurance company

Page 32: Natural Disaster Protection Programs: New Zealand Experience Dr Hugh Cowan, New Zealand Earthquake Commission SVS Seminar, Santiago September 2, 2010.

Meeting Government ObligationsMeeting Government Obligations

Independently of Insurance Industry

Requires structure and extensive planning

Like EQC and its Catastrophe Response Program

Could include activities like priority setting, control of supply, rationing and price setting

Other agencies also involved:

Social welfare and housing

Treasury (catastrophe bonds)

Emergency management (requisition and control)

Page 33: Natural Disaster Protection Programs: New Zealand Experience Dr Hugh Cowan, New Zealand Earthquake Commission SVS Seminar, Santiago September 2, 2010.

Insurance Scheme ConsiderationsInsurance Scheme Considerations

Compulsion – the options:

Companies must offer disaster insurance (Calif.)

Companies must provide State’s insurance (NZ)

Home or business owners must insure

From private sector or the State

Mortgage providers must ensure disaster insurance is maintained

Page 34: Natural Disaster Protection Programs: New Zealand Experience Dr Hugh Cowan, New Zealand Earthquake Commission SVS Seminar, Santiago September 2, 2010.

Insurance Scheme Considerations Insurance Scheme Considerations (cont.)(cont.)

The other side of compulsion – limitations and guarantees

Ensure ability to pay

Government guarantee of insurance companies

Prudential supervision, with disaster focus (Aust.)

Guarantee of a State scheme (NZ)

Limit cover to what scheme can afford (Taiwan)

Benefits tailored to amount in scheme fund

Some schemes pay out only for serious damage, e.g. 50% or 100% of value

Page 35: Natural Disaster Protection Programs: New Zealand Experience Dr Hugh Cowan, New Zealand Earthquake Commission SVS Seminar, Santiago September 2, 2010.

Keep It Simple!Keep It Simple!

Mitigate overheads related to appeals, reassessments and arguments. Consider:

Chile is (roughly) uniformly earthquake prone

A national hazard premium rate could be tolerated

Adjustments for construction and soil type could be kept simple and limited, or non existent

Physical damage only is simplest

Temporary accommodation expenses or business interruption cover may be left to private sector

Simplicity is easier for home insurance than for business

Page 36: Natural Disaster Protection Programs: New Zealand Experience Dr Hugh Cowan, New Zealand Earthquake Commission SVS Seminar, Santiago September 2, 2010.

Basis of Insurance CoverBasis of Insurance Cover

The options:

EQC model – modest amount of first-loss cover

Leads to many claims, most of them small (many beneficiaries)

Insurance companies provide cover above this

The opposite - serious damage only

A high excess point - which insurance companies may cover

In between

Significant excess, then pay up to a limit

Page 37: Natural Disaster Protection Programs: New Zealand Experience Dr Hugh Cowan, New Zealand Earthquake Commission SVS Seminar, Santiago September 2, 2010.

Building the FundBuilding the Fund

Options are:

Capital injection

Allow insurance companies to build CAT reserves

Set aside taxation revenue or a special levy

EQC has a tax exemption on investment income

Investment strategy controlled (or approved) by government

Access to reinsurance or alternative risk transfer (catastrophe bonds) allows fund size to be limited

Page 38: Natural Disaster Protection Programs: New Zealand Experience Dr Hugh Cowan, New Zealand Earthquake Commission SVS Seminar, Santiago September 2, 2010.

Investment StrategyInvestment Strategy

Nature of Fund could be:

Dedicated disaster fund

All invested offshore, isolated from the hazard risk

Part of government reserve

Made use of pending need for disaster relief

Government will need to find funds after disaster

A mixture – the EQC situation

Page 39: Natural Disaster Protection Programs: New Zealand Experience Dr Hugh Cowan, New Zealand Earthquake Commission SVS Seminar, Santiago September 2, 2010.

The Mitigation ContinuumThe Mitigation Continuum

IndividualFreedom

Central Control

?Each community or nation must decide, according to their needs or preferences...

Page 40: Natural Disaster Protection Programs: New Zealand Experience Dr Hugh Cowan, New Zealand Earthquake Commission SVS Seminar, Santiago September 2, 2010.

Gracias por su atenciónGracias por su atención

www.eqc.govt.nz