NAPHSIS/NCHS Training Program Will Whitman NAPHSIS June 3 rd, 2008.

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NAPHSIS/NCHS Training Program Will Whitman NAPHSIS June 3 rd , 2008

Transcript of NAPHSIS/NCHS Training Program Will Whitman NAPHSIS June 3 rd, 2008.

Page 1: NAPHSIS/NCHS Training Program Will Whitman NAPHSIS June 3 rd, 2008.

NAPHSIS/NCHS Training Program

Will WhitmanNAPHSIS

June 3rd, 2008

Page 2: NAPHSIS/NCHS Training Program Will Whitman NAPHSIS June 3 rd, 2008.

2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008

Task

Increase the training and education programs, courses, and opportunities available to vital records offices…

Page 3: NAPHSIS/NCHS Training Program Will Whitman NAPHSIS June 3 rd, 2008.

2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008

Task

…on the collecting, processing, analysis, dissemination, and sharing of vital statistics records and data .

Page 4: NAPHSIS/NCHS Training Program Will Whitman NAPHSIS June 3 rd, 2008.

2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008

First Step

We needed a tool to help us assess…

what training is available

what training is needed

Page 5: NAPHSIS/NCHS Training Program Will Whitman NAPHSIS June 3 rd, 2008.

2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008

NAPHSIS/NCHS Training Survey

Distributed to vital records registrars and chiefs in April

Asked: What training is currently being offered

in the jurisdictions? What would you like to see offered? ….for feedback on our ideas for future

training opportunities.

Page 6: NAPHSIS/NCHS Training Program Will Whitman NAPHSIS June 3 rd, 2008.

2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008

NAPHSIS/NCHS Training Survey

What types of vital records-related training have you received in the last three years?

44% Confidentiality/Fraud Training41% Birth/Death Registration Issues 34% None

Page 7: NAPHSIS/NCHS Training Program Will Whitman NAPHSIS June 3 rd, 2008.

2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008

NAPHSIS/NCHS Training Survey

What training for vital records personnel is not currently offered, but should be?

#1) Fraud/Security#2) Statistics#3) Birth/Death Registration

Page 8: NAPHSIS/NCHS Training Program Will Whitman NAPHSIS June 3 rd, 2008.

2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008

NAPHSIS/NCHS Training Survey

What form would you like this training to take?

70% Classroom-style Workshop (travel required)

70% Live Webinars63% Web-based Tutorials

Page 9: NAPHSIS/NCHS Training Program Will Whitman NAPHSIS June 3 rd, 2008.

2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008

NAPHSIS/NCHS Training Survey

Our ideas for future training opportunities…

Field Representative Training Best Practices for Vital Registration

Management Advanced Vital Stats Administration Fraud and Security Training

Page 10: NAPHSIS/NCHS Training Program Will Whitman NAPHSIS June 3 rd, 2008.

2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008

2009

Our Ideas:

Field Representative WorkshopTentative Date: April

Basic Vital Records Course Tentative Date: May

Page 11: NAPHSIS/NCHS Training Program Will Whitman NAPHSIS June 3 rd, 2008.

2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008

Field Representative Workshop

Please rate the following topics this course might cover, in terms of your interest in each.

#1) Quality Improvement#2) Training Data Providers#3) Security/Fraud Issues#4) Tools for Hospital Audits

Page 12: NAPHSIS/NCHS Training Program Will Whitman NAPHSIS June 3 rd, 2008.

2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008

Field Representative Workshop

…this course might cover...

#5) Customer Service Techniques

Half “Very Interested”

Half “Not Interested”

Page 13: NAPHSIS/NCHS Training Program Will Whitman NAPHSIS June 3 rd, 2008.

2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008

2010

Our Idea:

Best Practices for Vital Registration Management Tentative Date: June 2010 in conjunction with Annual Meeting

Page 14: NAPHSIS/NCHS Training Program Will Whitman NAPHSIS June 3 rd, 2008.

2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008

Best Practices for Vital Registration Management Peer-to-peer training on best

practices for operating a re-engineered vital records and statistics program

Aimed at State Registrars, their deputies, and staff supervisors

Page 15: NAPHSIS/NCHS Training Program Will Whitman NAPHSIS June 3 rd, 2008.

2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008

Best Practices for Vital Registration Management

Would you be interested in attending?

97% Yes

What form should the training take?#1) Series of Live Webinars#2) Classroom in conjunction with Annual

Meeting

Page 16: NAPHSIS/NCHS Training Program Will Whitman NAPHSIS June 3 rd, 2008.

2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008

Best Practices for Vital Registration Management

Please rate the following topics this course might cover, in terms of your interest in each.

#1) Quality Control#2) Develop Staff Knowledge/Abilities#3) Managing a Re-Engineered Vital

Records Office

Page 17: NAPHSIS/NCHS Training Program Will Whitman NAPHSIS June 3 rd, 2008.

2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008

Online Inventory

By August 2008:

Develop an online catalog of existing training programs and materials available to jurisdictions

Page 18: NAPHSIS/NCHS Training Program Will Whitman NAPHSIS June 3 rd, 2008.

2008 NAPHSIS Annual MeetingCelebrating 75 Years of ExcellenceOrlando, FL June 1st – 5th, 2008

NAPHSIS/NCHS Training Program Roundtable

3:30 Today in Palms C-D

Your ideas…