NANC Reportof the

NANPA OversightWorking Group

September 24, 2002

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New Leadership Selected for NANC Confirmation

The NANPA Oversight Working Group (NOWG) met on July 18th and selected two new Co-Chairs

for NANC’s review and confirmation.

• Karen Mulberry, WorldCom• Jim Castagna, Verizon

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NOWG Report Summary• Current responsibilities

• Proposal for scope of new group

• Summary of 2002 NANPA PIP Items

• Tracking Documents

- Table of NANPA Complaints

- Status Table of NOWG Activities/Projects

- Posted meeting record and tracking documents

• Meeting Schedule

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NOWG Current Responsibilities• Participating in the development of NANPA and PA Technical

Requirements Documents, incorporating many of the duties and responsibilities necessary to meet the FCC’s policy objectives.

• Conducting the annual NANPA Survey and Performance Evaluation with input from NANPA clients, industry subject matter experts and regulatory groups.

• Performing monthly progress reviews of the NANPA’s Performance Improvement Plans (PIPs) and internal NANPA Performance Metrics (PMs).

• Annual review of NANPA’s operations in Concord, CA and Washington, D.C.

• Reviewing complaints and assisting in facilitating successful resolutions.• Special Projects as assigned by the NANC.

For additional details see Attachment 1

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Scope proposal for New Work Group

• Change Orders - Provide Summary to NANC

• Internal Performance Metrics - Review/ID Deficiencies

• Complaints - Review/ID Areas in Need of Improvement

• PIPs - Co-develop Plans, Monitor Progress & Closure

• Performance Review - Annual Performance Evaluation

See Attachment 2 for further details

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Status NANPA 2002Performance Improvement Plan

• PIP 1 - Code Administration System (CAS)• CAS Survey Analysis; Usage, Data Discrepancies &

Reconciliation with Lockheed Martin Proposal.

• PIP 2 - NANPA Web Site• Search Engine and Navigational Assistance.

• PIP 3 - Code Administration• Code Conflicts and CAS Assignment Capability for CIC, 500

and 555.

• PIP 4 - Relief Planning• DDS Disclaimer, Relief Planning Standard Package, more

comprehensive voice mail and email response measurement.

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Status NANPA 2002Performance Improvement Plan• PIP 5 - NRUF

• Frequent Exhaust Projection Updates, NRUF Job Aid Update and Posting, Update State Commissions with latest NRUF Data.

• PIP 6 - Measurements• Review Current NANPA Metrics - Identify Areas in

Need of Improvement.

• Track Performance Monthly

• PIP 7 - General• Distribute and explain FCC Directives

• Take leadership role on numbering issues that affect administration.

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NOWG Tracking Documents

• Table of NANPA Complaints– 6 Complaints filed via the NANPA web site

– NOWG assessing need for NANPA process/procedures changes (See Attachment 3)

• Table of NOWG Activities/Projects– Tracks NOWG projects and timeline (See Attachment 4)

• Change Order Tracking Report (Included in Attach. 2)

• Posting of meeting record and tracking documents on NANC Chair web site

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Upcoming Meeting Schedule

2002 Dates Time Meeting Details

September 25

9am to 3 pm

Face –to-Face in Washington DC with NANPA at 1120 Vermont Ave. 4th Floor

October

TBD Conference calls

November 20

9am to 3 pm

Face –to-Face in Washington DC with NANPA at Location to be determined

December

TBD

Conference Calls

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List of Attachments

1 Current NOWG Responsibilities

2 NOWG proposed responsibilities and scope for a new Number Administration

Oversight Working Group (includes Standing Agenda and Change Order Tracking Report)

3 Complaint Monitoring Report

4 NOWG Project List