SHORT CURRICULUM VITAE

PAULO ROGÉRIO PINHEIRO DO CARMO BRAZILIAN

COROADOS STREET, 450 – AP 02 V. LEOPOLDINA

ZIP CODE: 09195-410 – SANTO ANDRÉ / SP MARRIED

HOME PHONE NUMBER: 55-(11) 4455-1369

MOBILE PHONE NUMBER: 55-(11) 9 9969-6412

Email: pacarmo69@gmail.com

PROFESSIONAL MISSION: To collaborate with the Enterprises IT Maturity

increase within the better use of Technology, following the World Best Practices

of Enterprise Governance and the IT Value definition, contributing this way to

Business Benefits increment and Strategy Alignment.

TECHNICAL SCHOOL “LAURO GOMES” (ETELG)

ELETRONIC TECHNICIAN

(3 YEARS) - 1989

INDUSTRIAL ENGINEERING – FEI UNIVERSITY

ELETRICAL ENGINEERING – EMPHASIS IN PRODUCTION

(5 YEARS) - 1999

TELECOMUNICATIONS FOR ENGINEERS – FAAP

(2 YEARS) - 2003

ENGLISH > Fluent

SPANISH > Good Command

Result-oriented professional always focused on new technologies and

innovation, used to team work and leadership. Accountable, self-

motivated, flexible and committed. Used to perform under pressure and

tight deadlines and goals, with large knowledge and Expertise in several

technologies as the same as the IT Best Practices (Cobit, ITIL, PMI, ISOs).

Experience to deal with conflicts mediation moreover internal areas

relationship.

- Electrical Engineer by FEI - SP

- TI / Telecom Specialist by FAAP - SP

- ITIL Foundation Certified (V.2.0 / V.3.0)

- Cobit Foundation Certified (V.3.1 / 4.0 / 4.1 / 5.0)

- IT Governance, ISO/IEC-20000

- PMO Advanced Experience (Itaú x Unibanco Integration)

- Project Management Process Implementation (MS-EPM)

- Project Management Office implementation (PMO)

- Infrastructure Management Tools Expertise

- DataCenters Infrastructure Expertise

- Guests Hospitality Technologies and Innovation Expertise

- WI-FI Advanced Experience (World Cup Brazil Accor Hotels)

- WI-FI Advanced Experience (Olimpic Games Brazil Accor Hotels)

- Social Digital Media Marketing Innovation - ESPM / SP (2010)

- Social Digital Media Marketing Planning - DIGITALKS / SP (2010)

Specialized Teacher at IT Strategic Management Post-Graduation Course

at FEI – SP: IT Governance and Digital Media Marketing Classes

ACCOR HOTELS BRAZIL

FUNCTION: GUESTS TECNOLOGIES AND INNOVATION ANALYST

PERIOD: Active Now (1 Year)

Responsibilities:

- IT Hotels WI-FI and Infrastructure Sites-Survey and Suppot

- Hospitality Guests Technologies and Innovation Expertise

- MEDALLIA WI-FI Accor Hotels Brands Reports – MidScale / UpScale

- Accor Hotels Brazil Tecnology Guide Book Project (2014)

- Accor Brands MERCURE and NOVOTEL E-Menu solution (2014)

- Accor x OI WI-FI Project Integration (2014)

- WI-FI Project Experience (Brazil World Cup Accor Hotels - 2014)

- WI-FI Project Experience (Brazil Olimpic Games Accor Hotels – 2016)

EGV CONSULTING LTDA

FUNCTION: SENIOR CONSULTANT

PERIOD: MARCH / 2010 > Active Now (2 1/2 Years)

Responsibilities:

- IT Governance Projects Implementation at Bradesco Bank (SP)

- IT Strategic Planning at Bradesco Bank Business Units (SP)

- IT Strategic Projects Priorization at Bradesco Bank Business Units (SP)

- BPM / BPMS / ERP Implementation at CNPEM (ABTLuS) Institute (CAS)

- Social Media Marketing Consultant (EGV, Bradesco, RedeGlobo (SP),

DOTIS (GYN), EcoTV, UPTV (Web), Grupo Simões, CONARH, Revista

CHAMS, Revista Carelli, Revista MercNews)

ART IT INTELLIGENT TECHNOLOGY LTDA

FUNCTION: PROJECT MANAGER OFFICER (PMO)

PERIOD: JULY / 2012 > DECEMBER / 2012 (6 Months)

Responsibilities:

- Implementation of Corporate project management office (PMO) area

- Implementation of Project Commitee – Weakly Projects Tracking

- Implementation of Client Dashboard Projects (NET, EBT, GVT, BR)

- Internal Tools Integration (PMO , Systems Methodology and SW Factory)

- Project Commitee Integration (PMO – NET Services and Accenture)

- Implementation of Risks Commitee (Short and Long-Term Projects)

- BSS (Business Systems Support) / OSS (Operations Systems Support)

projects Coordenator as a PMO (GVT, Embratel, NET Services

ITAÚ UNIBANCO BANK S /A

FUNCTION: IT ENGINEER (Project Management Office - PMO area)

PERIOD: AUGUST / 2008 > FEBRUARY / 2010 (1 1/2 Years)

Responsibilities:

Implementation of management office (PMO) area project. Introduced the

PMBOK framework in the Infrastructure and System areas. As a BackOffice

team player, I was responsible for the consolidation, assessment and revision

of many IT programs and project panels, oriented to the technology

committees. Standardizing several project dashboards and templates,

together with Accenture. Working on Itaú Unibanco bank integration

workshop (Phases 1 and 2), when we looked for the main projects for the

agencies migration. I was also responsible for daily process related to

Unibanco integration, besides the PMO Intranet (MS-Sharepoint)

administration and followed-up the IT Board performance goals in 2009.

ITAÚ BANK S /A

FUNCTION: IT ENGINEER (IT Governance area)

PERIOD: MARCH / 2006 > AUGUST / 2008 (2 1/2 Years)

Responsibilities:

Implementation of the IT Governance area. Introduced several IT

Governance process improvements in the Infrastructure and System areas

(ITIL, CobiT, among others). Research of the IT Governance maturity level of

the decision-making process with the Board, aligned with Peter Weill (MIT)

method. Introduced the project management process on the Infrastructure

Board with the MS-EPM 2003 / 2007 tool and also training the teams.

Research of the IT maturity level at Itaú Bank together with Accenture to

propose level improvement for the years to come.

ITAÚ BANK S /A

FUNCTION: IT ENGINEER (Telecom and IT Infrastructure areas)

PERIOD: MARCH / 2001 > MARCH / 2006 (5 Years)

Responsibilities:

Responsible for Backbone management improvement implementation (LAN

/ WAN) at Itaú Bank. Team training and NOC (Network Operational Center)

modernization. Working in several network performance analysis with

monitoring tools (Sniffer, Vantage, HP-Openview, Tivoli, others). Carried out

the 1º Disaster-Recovery test (Backup-Site Campinas) together with the

business areas related to IT. Stock market board software and hardware

implementation at Itaú Bank Conceição (CEIC). Backbone modernization

CTO, BV176, BV185 and CEIC Buildings. Backbone migration BV176 and

BV185 Buildings to Eudoro Villela Building – CEIC. Backbone implementation

at Eudoro Villela Building – CEIC.

ABRIL PUBLISHER S / A

FUNCTION: TECHNOLOGY PLENUM ANALYST

PERIOD: AUGUST / 1998 > MARCH / 2001 (3 Years)

Responsibilities:

Responsible for the Backbone management and networking

documentation (LAN / WAN). Training, configuration, implementation

and networking devices management (Enterasys / 3COM / CISCO /

Extreme). Worked with several Corporative Backbone management

tools (Vlan Manager, Spectrum, Spel, HP-Openview, Whatsup) and

used to deal with many network protocols LAN (TCP-IP / IPX-SPX /

APLLETALK) and WAN (OSPF / RIP / BGP / MPLS).

ITAUTEC - PHILCO INFORMATION TECHNOLOGY S / A

FUNCTION: ELETRONIC TECHNICIAN

PERIOD: AUGUST / 1989 > NOVEMBER / 1997 (8 Years)

Responsibilities:

- PC’s and communications networking devices maintenance

- Working with Optical Fiber networks (FDDI / Fastethernet)

- Working with structured cabled communications networks

- Working with Wireless networks (802.11B/802.11A/802.11G/802.1X)

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