México y Centroamérica
41
1
Transcript of México y Centroamérica
1
2
México y Centroamérica
2015 20172011
SquadESG it´s created
2003 2006 20082000
20122004 20142007 2009
1st
Integrated
Report
GR
I G
4 , c
om
pre
hensiv
e a
nd
mate
rialit
y d
isclo
sure
G3.1
“B
”
Self-
decla
rate
d1st Social
Responsability
Report
G3.1
“A
”
Ch
ecked 1
er
Exte
rnalassura
nce
GR
I” S
tandard
sIn
tegra
l O
ption
”
Com
pre
hensiv
e a
nd m
ate
rialit
y d
isclo
sure
2019 2020
Exte
rnalassura
nce
GR
I S
tandard
s-
“inte
gra
l O
ptionl”
1st
Mate
rialit
yan
aly
sis
2021
Mate
rialit
yanaly
sis
update
Environmental strategy was
establishedIt was created
RSC and Fundación Walmart de México were part
of the same management
The Corporate development
area is created
Annual Evolution of the ESG Report
G3
“B
" S
elf-d
ecla
red
G3
"C
" S
elf-d
ecla
red
3
IN WALMART OF MEXICO AND CENTRAL AMERICA
WE WORK EVERY DAY, WITH THE PURPOSE OF
HELP PEOPLE SAVE MONEY
AND LIVE BETTER.
PRIORITIES ESG
Based on our strategic approach and on the issues
considered essential by our stakeholders, we have
defined three strategic pillars for our company:
4 1 México y
Centroamérica
2
México
5
Guilherme Loureiro CEO
Alberto Sepúlveda
VPE & Managing Director
Legal and Corporate Affairs
Claudia de la Vega Corporate Affairs
Director
Viridiana Hernández
Sr. Manager
ESG
Edgar Hoth
Manager
ESG
Paulina Nájera
Assistant Manager
ASG
Gabriela Raygoza
Assistant Manager
Sustentabilidad
Isaac Correa
SustanbilityManager
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
6
7
UNITED NATIONS
GLOBAL COMPACTS i n c e 2 0 1 9 , w e h a v e b e e n
s i g n a t o r i e s t o t h e U n i t e d N a t i o n s
G l o b a l C o m p a f i r m l y i n t e g r a t i n g
s u s t a i n a b i l i t y i n t o o u r b u s i n e s s
s t r a t e g y . I n a d d i t i o n , c t , i t p r o v i d e s
u s w i t h t h e r i g h t f r a m e w o r k t o
r e i n f o r c e o u r l o n g - t e r m c o m m i t m e n t
t o e t h i c a l , r e s p o n s i b l e a n d b u s i n e s s
p r a c t i c e s .
We work to strengthen our commitment to operate
responsibly in accordance with the ten principles of
the Global Compact and to take strategic measures
to advance towards the United Nations Sustainable
Development Goals (SDGs)
7
We Support
The Global Pact
8
Our Shared Value strategy is in response to
the global challenges affecting our business
and our stakeholders from inequality and
human rights to climate change and food
waste.
At Walmart de México y Centroamérica we
contribute
-in different ways and to different extents- to
meeting all SDGs. In line with the UN Global
Compact, in 2019 we identified our five
priority SDGs through a joint process with the
members of the Corporate Responsibility
Committee and research on the industry at
local, regional, and global levels.In light of Agenda 2030, as of 2020 we have
incorporated indicators with historical data on
each of the SDGs, with the purpose of
reporting our progress annually and detecting
where the major expectations, risks and
opportunities for the company lie, also
including areas where we are achieving a
more significant contribution.
Click here to obtain further
information on our contribution to
the SDGs and the results we have
achieved from 2017 - 2020 click
here.
CONTRIBUTING
TO THE UN SDGs
Our priority SDGs
GovernanceEnvironment Social
Our SDG contribution
8
ENVIRONMENTAL
10
We understand sustainability as a strategic
pillar to generate environmental value and
contribute to improving the quality of life of
families in Mexico and Central America.
To achieve this, we focus on three
priority issues:
ENVIRONMENTAL VALUE
Mitigate climate change by reducing
emissions in our operation and that of our
supply chain
Contribute to creating a circular economy
avoiding the generation of waste, reducing
the use of natural resources and taking
advantage of materials in new value cycles
Help the conservation of nature and
biodiversity, through sustainable sourcing
1
2
3
598.8 millionof MX pesos invested in
energy initiatives
313 millionde MX pesos saved by the implementationof sustainable initiatives
1
0
11
This year, we renew our
key commitments and
goals, beginning with
our aspiration to
become a regenerative
business by 2040.
To achieve this, we announce these new global
commitments:
Supply ourselves
with 100%
renewable energy
by 2035
Be a Net Zero
Emissions
Company by 2040
Help protect, manage and
restore at least 20 million
hectares of land and 2.5
million square kilometers of
ocean by 2040
12
MITIGATE
CLIMATE
CHANGE
1
2Energy intensity of 0.94 GJ/m ,
in Mexico and Central America which
accounts for 29.6% reduction of electricity
intensity in Mexico compared to 2010
Progress
63%of total electricity consumptioncoming
from renewable energy
Reducing energy intensity by 25%
per square meter built (GJ/m2) by
2020, compared to 2010
Reducing Greenhouse Gas (GHG)
emissions in 18% by 2025,
compared
to 2015
Goals
Working with our suppliers to
reduce or avoid GHG emissions
equivalent to 1 gigaton in our
global supply chains, by 2030
Sourcing 100% of our energy
from renewable sources by
2035
213 million tCO e avoided with
theparticipation of 188 suppliers
through Gigaton Project in
Mexico
2.8% reduction in GHG
emissions compared to 2019
13
This year, we managed to recover the trend of GHG
emission reduction. With this, we reinforced the fact
that our emissions are not linked to our growth as a
business.
This is most directly seen by noting the behavior
of our emission intensity, as since 2019 we see a
steady trend of reduction of our emissions, largely
generated by operational efficiency and renewable
energy initiatives.
GREENHOUSE GAS (GHG)
EMISSION INTENSITY
14
DIRECT EMISSIONS:
LEAN PROJECT
In 2020 we launched the "Lean Project", aimed at testing
technologies and projects that allow us to reduce direct
emissions and have energy efficiency in our stores.
The first store to implement this project was Bodega
Aurrera Nichupté, where the following innovations were
tested:
• Enclosed food preparation areas separated from the sales
floor (tortilla shop and bakery)
• Refrigeration equipment with lower GPW impact • Innovations
in the architectural design of this unit for temperature reduction
• Eco-efficient lighting
• On-site power generation
This project continues to prove the profitability of sustainability,
and the added value it offers as a differentiator to contribute to
improving the quality of life of families in Mexico.
15
16
71.5%reach Zero Waste goal
4,051,385 m3
landfill released
68%of our packaging are recyclable, reusable or compostable in Mexico
7.6%of post-consumer material is incorporated into the packaging of Our Brands
We avoid the use of
161 tons of plastic from the
#SinBolsaPorFavor campaign compared to 2019
39.%reduction in the generation of food waste in
Mexico vs 2015, thereby preventing 58,032
tons of food in Mexico and Central America
from reaching the sanitary landfill
Zero Waste to landfill
by 2025
Reduce food waste
generation by 50% by 2025
Goals
They will avoid
the use of
unnecessary or
difficult to
recycle plastic
They will be 100%
recyclable, reusable
or compostable
They will
include 20%
post-consumer
recycled
material
In the year 2025, all the packaging of products of Our Brands:
CONTRIBUTE TO
CREATE A CIRCULAR
ECONOMY
2
Advances
17
Generated waste
63.7%Recycled
28%Landfill
6.5%Donated
2.7%Compost and livestock feed
Progressing towards zero waste by 2025
550,379tons of waste
generated
71.5%Mexico and Central
America
50.4%Central America
75.7%Mexico
2040 Priorities andResults
18
Reciclamanía Evolves
.
In permanent recycling centers packages and containers of: glass, PET plastic, HDPE
(high-density plastic), LDPE (low-density plastic), BOPP (metallized and non-metallized
wrappers), paper, cardboard, Tetra packaging are received. Pak, tin and aluminum cans,
Nescafé Dolce Gusto coffee capsules, tubes of toothpaste and toothbrushes. The
collected waste will be used to make different products to prevent them from being sent
to landfills.
Post-consumer programs with customers
At the end of 2020, we had 12 recycling centers located in 6
states, where 21.8 tons of waste were recovered since the
beginning of their operations in the last quarter of the year.
19
Post-consumer programs in Mexico Results
Reciclamanía
Evoluciona
Recycling centers that receive packaging and containers of: glass, PET plastic, HDPE
(high-density plastic), LDPE (low-density plastic), BOPP (metallized and non-metallized
wrappers), paper, cardboard, Tetra Pak containers, cans made of tin and aluminum,
Nescafé Dolce Gusto coffee capsules, tubes of toothpaste and toothbrushes.
21.8 tons of waste recovered
12 recycling centers in 6 states
Recycling for your
Community
Permanent program since 2017 to
recycle PET and aluminum containers
in order for these materials to serve
to make benches for parks or desks,
which are donated to communities in
need.
18.2 tons of waste recovered
395 stores nationwide
Recycle the Can
Installation of machines in alliance with Grupo Herdez for the recycling
of tin cans, which are reused by wind turbines (wind energy devices)
for the benefit of a community.
3.2 tons of waste
recovered + 10% vs. last
year 24 machines in store
Tree by tree your
city grows green
Collection of Christmas trees in alliance with the Government of Mexico City and Colima, the
collected trees are transformed into compost for parks, gardens and forests. 5,427 recovered trees
+ 79% vs. last year
19participating stores
20
Post-consumer programs in Mexico Resultados
Recycle to Win
Installation of alliance machines with AlEn del
Norte for the recycling of PET and HDPE
containers, which are processed for the production
of containers of products of the same company.
95.8 tons of waste
recovered + 154% vs. last
year
18 machines in stores in Nuevo León
SINGREM Collection of expired medicines in alliance with the National System of Management of
Residues of Containers of Medicines A.C. (Singrem) for its correct final disposition.
19.28 tons of waste recovered -
46% vs. previous year, due to the fact
that they remained disabled due to the
contingency
253container
s in stores,
clubs and
offices
Reverse vending
Machines
Installation of machines for recycling PET
and aluminum containers in alliance with
Biobox, in return our clients receive a bonus
through the app to be used in payments for
different services
5.3 tons of waste
recovered + 9% vs. last
year
9 machines in shops
Coffee capsulesInstallation of containers for the recovery and recycling of Nescafé Dolce capsules
Taste. Organic waste is transformed into compost and inorganic waste into plastic wood that
will be used in the development of new products, in collaboration with Nestlé.
6.6 tons of waste recovered
68 containers in stores and clubs
21
In Mexico, 93% of the volume of palm oil and derivatives used in Our Brands is RSPO certified and 54% Rainforest Alliance in Central America
100% of the total volume of
paper and pulp comes from certified sources such as FSC, PEFC and SFI in Central America and 99% in Mexico
96% our fish and
shellfish are certified as
sustainable or have a fishing
improvement project in Mexico
Goals
In 2020, Our Brands products
will use palm oil, paper, pulp
and cellulose from certified
sustainable sources
By 2025, fresh and frozen
seafood will be sourced
through certified sustainable
sources or fisheries
improvement projects.
NATURAL
CAPITAL3
Advances
22
23
SOCIAL
24
The Challenge Makes Us
Great: COVID-19
It is in these difficult times that we are going through
as humanity when we have to demonstrate our
commitment to each of our stakeholders as they trust
us and our ability to move forward despite the
circumstances.
As a company, we focus on five priorities, which are our
guide to carry out strong actions that respond to the
multiple needs of our associates, customers, suppliers
and the communities we serve, arising from the health
contingency.
Serve our
customers by
providing access to
essential food and
products,
keeping them safe
Help each other,
including the
communities we serve
and our providers
1
3
2
4
5
Manage the short
term in a way
effectively, financially
and operationally
Boost our
strategy, even in
moments
crisis
Our Priorities
Support to our associates who work daily in our stores,
clubs and distribution centers
25
Total associates
by gender
53%Women
47%Men
231,271associates
4,571jobs generated
OUR TALENT7.5 milloneshours of training
22,115promotions
43.7 millonesMX pesos inverted
in training
26
P OR D I
ASSOCIATE
VALUE
PROPOSITION
This is the place where
we have a Purpose,
where we care for the
quality of life of all
families in Mexico and
Central America.
Where every day we
have a Challenge
and reinvent
ourselves.
Where we find great
Opportunities,
having more than a
job we have a dream.
This is the place
where we Enjoy
what we do every
day.
This is the place
where Inclusion
and
Diversity are part of
our culture, letting you
be yourself 100%.
Our associates are our priority, and we take
them into account in all our decisions. We work
every day on improving our value proposition
for our associates, what we call PRODI, the
letters of which describe the five promises that
encompass and represent the benefits of
working in Walmart.
ASSOCIATE
VALUE >
27
There are fourpillars of our
strategy
on Diversity
and Inclusion
4,472associates with some form of
Disability are employedFor the fourth consecutive year, the
Human Rights Campaign (HRC)
Foundation certified us
as one of the companies that
promotes LGBT+
diversity and inclusion in the
workplace
38% of management positions
are filled by women
52% of promoted associates
were women
+193% vs 2019
28
DIALOGUE WITH
PARTNERS
In 2020, we reached 88%
participation in the entire
regionThe Engagement Index increased
to 80% vs 76% in 2019
We will continue working to promote an authentic culture of
leadership and open communication that improves the work
experience of those who are part of the company
29
We are interested in our clients having more
and more health and well-being. We support
you to have a healthy lifestyle and habits that
help you stay healthier through three pillars:
• Offer healthy products
• Encourage physical activity
• Educate our clients• Gluten Free
• Sugarfree
• Organic
• No Trans Fat
• Low in Sodium
Our offer of healthy and
nutritious products continues
to increase
WE PROMOTE A HEALTHY LIFESTYLE
WE PROMOTE
PHYSICAL ACTIVITY
WE EDUCATE OUR
CUSTOMERS
M É X I CO P O N T E B I E N
In 2019, México Ponte Bien was born, an initiative led by 12 consumer companies in
conjunction with the Consumer Goods Forum with the aim of promoting to our customers the
importance of making conscious purchasing decisions that allow them to adopt healthy
lifestyles.
In 2020, due to the situation, México Ponte Bien was transformed into a digital platform showing
information, tools and resources that they contribute to their daily life and that of their families.
Through the website www.mexicopontebien.com, consumers find monthly content on topics
such as nutritional education, personal care, home care and active life.
30
31
RESPONSIBLE SUPPLY
All vendors are subject to the Walmart Vendor Guidelines. Among the requirements for both our
suppliers and those who supply them are:
Suppliers are responsible for compliance with these standards in all their operations and
throughout the product supply chain, which are included in contracts with suppliers and are
published in seven languages.
Comply with the law
Be transparent
Not having forced labor
or child labor
Maintain a fair process for
making employment
decisions
Comply with all applicable laws and
agreements regarding compensation and
work hours
Recognize freedom of association
and collective bargaining
Provide a safe work
environment
32
Audits are graded green, yellow, orange, or red according
to their level of compliance:
33
34
Programas de desarrollo de
proveedores
Continuing to promote this program allows us to grow alongside our
suppliers, to contribute together to the development of the country, for
the benefit of Mexican families
Vendor development
programs
35
UNA MANO PARA CRECER (A HELPING HAND)The purpose of this program is the sustainable development of our suppliers in Central America, with special
emphasis on the economic empowerment of women..
Currently, the program has 467 SMEs of which 36% are led by women
TIERRA FÉRTIL (FERTILE SOIL)This program aims to transform small and medium-sized farms into agrobusinesses. We ensure them access to
the formal market through direct purchases, training, and assured payment. We provide access to technology,
best farming practices, and we guarantee food safety and security for their products.
The total purchases from these farmers amounted to 1,475 million pesos, representing 55% of the
fruit, vegetable, and grains sold in our stores throughout Central America.
SMALL PRODUCERThrough the Walmart Mexico Foundation, since 2004 we have been helping in the development of Mexican agriculture.
Financial donations have been provided for production projects for impoverished communities, and for the intensive
development program for farmers and manufacturers..
36
BUILDING
STRONG
COMMUNITIES
During these times of pandemic, at Walmart de
México y Centroamérica we honor our
commitment to supporting society by contributing
to improve the development of the communities
where we operate and who need us the most.
In 2020, we earmarked over 1,770 million pesos to
projects that create opportunities, improve
sustainability, and strengthen communities
through the combined assistance of in-kind and
cash donations.
With the collaboration of our allies and
stakeholders, we have worked to transform
systems by creating projects that generate
economic opportunities for individuals and their
families.
1,770million pesos channeled via social
impact programs
154NGOs working in alliance with the company to
maximize the impact and scope of our
social programs
2,738,835beneficiaries impacted
SOCIAL VALUE
>
37
GOVERNANCE
38
ETHICS AND COMPLIANCE
>
The mechanisms for making claims are:
ETHICS
39
GOBIERNO
CORPORATIVO >
HEALTH AND SAFETY
15%asociados
23%clientes
22%asociados
ANTI-CORRUPTION
406 suppliers in Mexico and 216 in
Central America completed or
renewed their anticorruption
training in 2020
PRIVACY
PRODUCT SAFETY
In 2020, we launched Care for you store like your
home, which consists of practices that help the
store to guarantee food safety, reinforcing the
commitment we all have in caring for our stores
and clubs
FOOD SAFETY
40
41
Likewise, this report has been verified by KPMG on the Environmental, Social and
Corporate Governance (ASG) Performance Indicators of the Contents of the Global
Reporting Initiative (“GRI”) and the Sustainability Accounting Standards Board (“SASB”)
(Non-Financial Information)
The report may contain certain references to the future performance of Walmart de México y
Centroamérica and thus should be considered estimates made in good faith by the company.
Said references only reflect management’s expectations and are based on assumptions and
information available at that time. As such, everything shall always be dependent on future
events, risks and matters that cannot be analyzed withprecision and which could affect company
results.
