Motivation a driver of performance (1)

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Employee Motivation

Transcript of Motivation a driver of performance (1)

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Importance of motivation• Employees will give their best only if they

are motivated• If the shoulders are demotivated they can

never win a war even they are equipped with best of weapon

• In order to achieve sales objective of organization it is important that sales force should be motivated

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What is Motivation….• A need or desire that causes a person to act and perform to best of his potential

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Employee’s Personal Motivation• We are making a contribution• Supervisor’s praise• Respect of colleagues and seniors• Being informed of happenings • Having meaningful & interesting work• Reward for good work• Job satisfaction• Training and development• Career prospect

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How to Motivate Field Force

• Good induction (good first impression)• Track results, give compliments on good achievement (like

good P.O.B, Good IT IS booking)• Reprimand for poor performance• Give support –joint work with + results• Circulate good performance to team• Discuss incentive earning frequently• Just ask them how things can be better• Celebrate success

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Non-Motivators• Decreasing benefits• Too much red tape and bureaucracy• Poor increment• Non receipt of incentive• Non availability of products• Discrimination by Boss• Non realistic objectives (GOAL)• No appreciation for good achievement

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Effects of de-motivation on performance

Performance goes down as the employees will do the minimum work, they will perform much below their potentialEmployees do not focus on workThey focus on factor that demotivate themIncreased employee turnover

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Top Ten Motivators1. Thanks personally, timely, often & sincerely2. Take time to meet and listen to staff3. Provide + ve feedback4. Encourage new ideas and initiative5. Explain how employee fits into organization’s plans6. Involve employees in decisions7. Provide ownership in their work8. Recognize, reward, and promote based on performance9. Give chance to learn new skills (training)10. Celebrate successes!!!!

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Find out what motivates them before they run away

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