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Morgan Stanley Asia Pacific Summit November , 2004
Morgan Stanley Asia Pacific SummitMorgan Stanley Asia Pacific Summit
Singapore, November 2004Singapore, November 2004
Morgan Stanley Asia Pacific Summit November , 2004
Current Market ContextCurrent Market Context
ContentsContents
OverviewOverview
Growth AgendaGrowth Agenda
The India OpportunityThe India Opportunity
Strategy RecapStrategy Recap
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Morgan Stanley Asia Pacific Summit November , 2004
Current Market ContextCurrent Market Context
OverviewOverview
Growth AgendaGrowth Agenda
The India OpportunityThe India Opportunity
Strategy RecapStrategy Recap
Morgan Stanley Asia Pacific Summit November , 2004
• 36,300 employees
• 1,350 managers
• 2,000+ suppliers & associates
• 80 company factories
• 45 C&FAs
• 7,000 Stockists
• Direct Coverage - 1 Mn outlets
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HLL - India’s Largest FMCG CompanyHLL - India’s Largest FMCG Company
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Morgan Stanley Asia Pacific Summit November , 2004
Financial OverviewFinancial Overview
* Figures based on FY2003 Audited Results
Turnover 2,190
Operating Profit 470
Net Profit (bei) 390
EPS 20c
Market Capitalisation 6,080
$ Mn
Operating Margin % 21.3%
EVA 310
Surplus Cash Generated 380
Personal Products
23%
Beverages12%
Foods6%
Ice Creams1%
Exports12%
Others4% Soaps &
Detergents43%
Morgan Stanley Asia Pacific Summit November , 2004
HLL - India’s Largest FMCG Company HLL - India’s Largest FMCG Company
100
23 2315 12 10 9 8 8 7 5 4
HLL Nestle Nirma Britannia Dabur(FMCG)
Colgate Marico GSK Tata Tea P&G
GCPL Gillette
Trailing 4 Quarters SalesTrailing 4 Quarters Sales
Index : HLL’s Sales = 100Index : HLL’s Sales = 100
*
*Estimated
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Morgan Stanley Asia Pacific Summit November , 2004
CategoryHLL -
MarketShare (%)
Fabric Wash 38Personal Wash 56
Packet Tea 29
Skin 60Hair Wash 49Talcum Powder 60
Dishwash 58
Jams 79
Market Leader
#2Market
Share (%)
1710
19
71914
11
5
Source : A.C,Neilson ORG Marg
Leadership across categoriesLeadership across categories
Toothpaste 33Instant Coffee 41Ketchups 31
Strong No. 2475941
HLL -Market
Share (%)
#1Market
Share (%)
Morgan Stanley Asia Pacific Summit November , 2004
HLL Equity Capital - 48 Mn $
HLL Shareholding PatternHLL Shareholding Pattern
As on 29th Oct’04
FIIs13.0%
Individuals20.4%
Domestic FIs15.0%
Unilever51.6%
Market Capitalisation - 6,080 Mn $
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Morgan Stanley Asia Pacific Summit November , 2004
Current Market ContextCurrent Market Context
OverviewOverview
Growth AgendaGrowth Agenda
The India OpportunityThe India Opportunity
Strategy RecapStrategy Recap
Morgan Stanley Asia Pacific Summit November , 2004
HLL : 2000 - 03HLL : 2000 - 03Three Pronged Strategy
“Profitable Growth Through Focus”
Grow through focus on “POWER BRANDS”
Improve profitability of Foods
Secure future of Non - Core businesses
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Morgan Stanley Asia Pacific Summit November , 2004
35 35 PowerfulPowerfulBrandsBrands
2000 2004
110 Brands110 Brands
Across Categories &Income Segments
Profitable growth through focusProfitable growth through focus
2003 FMCG Market Power Brands
Growth% -5.8% 6.9%
Powerful Brands
Morgan Stanley Asia Pacific Summit November , 2004
Growth through Brand FocusGrowth through Brand Focus
• Concentrate resources & brand support on tight
portfolio of
•Leading Brands (#1, #2 or dominate niche)
•Covering key benefits & price positions in Category
•Strongly differentiated
•Merge overlapping brands within category
•De-list/Divest/Milk small & unviable brands
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Morgan Stanley Asia Pacific Summit November , 2004
2000 2003
1300 BpsImprovement
Foods Gross Margins %
Profitable growth through FocusProfitable growth through FocusImproving Foods Profitability
Morgan Stanley Asia Pacific Summit November , 2004
NonCore
BusinessAFS
Quest
Nickel Catalyst
Adhesives
Seeds
Diversey Lever
DIVESTED TRANSFER
Leather
Mushrooms
Transferred to subsidiary forpotential JV / disposal
Oils & Fats
Profitable growth through focusProfitable growth through focusFocus on FMCG
•Focused Portfolio: Non FMCG down from 24% to 8%•Sales of Divested Businesses : 14% of ‘03 Turnover•Value delivered in divestment 82 Mn $
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Morgan Stanley Asia Pacific Summit November , 2004
Economic Value Added
190
230270
310
2000 2001 2002 2003
$ Mn
Profitable growth through FocusProfitable growth through Focus
EPS
2003
DPS
CAGR = 16%
2000 20032000
CAGR = 11%
Rewarding Shareholders
Morgan Stanley Asia Pacific Summit November , 2004
Current Market ContextCurrent Market Context
OverviewOverview
Growth AgendaGrowth Agenda
The India OpportunityThe India Opportunity
Strategy RecapStrategy Recap
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Morgan Stanley Asia Pacific Summit November , 2004
Economic OutlookEconomic Outlook
Positives• Strong GDP Growth• High Forex Reserves• Growing Exports• Focus on Rural & Infrastructure
Growth%
* CMIE Estimates
2001-02 2002-03 2003-04 (AE)* 2004-05 (E)*
Agriculture 6.5 (5.2) 9.1 0.8
Industry 3.3 6.2 6.7 6.4
Services 6.8 7.1 8.7 8.0
GDP 5.8 4.0 8.2 6.0
Concerns• Oil Prices• Inflation• Fiscal Deficit• Agricultural Growth
Morgan Stanley Asia Pacific Summit November , 2004
The India OpportunityThe India Opportunity
• More than 1 Billion Consumers
• Growing Disposable Income
• Young Population: 45% less than 20 years*
• Growing aspirations fuelled by media
• Low levels of
•Penetration
•Per Capita Consumption
* Source : Statistical Outline of India (2002-03)
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Morgan Stanley Asia Pacific Summit November , 2004
Opportunity to Drive PenetrationOpportunity to Drive Penetration
CategoryUrban
Penetration (%)
Rural Penetration
(%)
Total Penetration
(%)
Toothpaste 69.8 32.3 43.5
Skin 36.6 19.8 24.7
Hair Wash 40.1 16.3 23.3
Talcum Powder 66.0 36.8 45.1
Dishwash 54.6 11.5 24.4
Ketchup 12.5 0.7 4.2
Source : Indian Readership Survey 2002
Morgan Stanley Asia Pacific Summit November , 2004
Per Capita Consumption (US $ )
Fabric Wash Toothpastes Shampoos
China 1.7 0.8 1.1
Indonesia 2.0 1.1 1.2
India 1.2 0.4 0.6
Source : Euromonitor
Opportunity to grow consumptionOpportunity to grow consumption
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Morgan Stanley Asia Pacific Summit November , 2004
Per Capita Income (US$ / Annum)
* Source : Euromonitor
** Source : BRICs Report - Goldman Sachs
556 *
1020 *1015**
India - 2003 China - 2003India - 2013
Growth in Disposable IncomeGrowth in Disposable Income
Morgan Stanley Asia Pacific Summit November , 2004
Growing ProsperityGrowing Prosperity
HH Income Class
Income Range per
HH (US$ p.a)
Very Rich >4,675
Consuming Class 975-4675
Climbers 475-975
Aspirants 350-475Destitutes <350
2003 2013
24
33
74
46
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DestitutesDestitutes
AspirantsAspirants
ClimbersClimbers
ConsumingConsuming
ClassClass
Very RichVery Rich
8
9
79
124
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Nos Nos Indicate Indicate Mn Mn HouseholdsHouseholds
Total181 231
Source : NCAER; HLL Research
Consuming Class Households to Treble
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Morgan Stanley Asia Pacific Summit November , 2004
FMCG Market Size $Bn
11.6*
27.8 *
India - 2003 India - 2013
* Source HH Panel Data** Estimated based on China’s current per capita consumption
FMCG - OpportunityFMCG - Opportunity
Market will increase at 9% p.a; constant money
Morgan Stanley Asia Pacific Summit November , 2004
Current Market ContextCurrent Market Context
OverviewOverview
Growth AgendaGrowth Agenda
The India OpportunityThe India Opportunity
Strategy RecapStrategy Recap
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Morgan Stanley Asia Pacific Summit November , 2004
• Recent stagnation due to discontinuities
– Choice explosion (Durables, Services, Entertainment)
– Interest rate reduction (Easy Credit)
• Price Led Local Competition
• International companies seeking market position
• Driving Penetration & Consumption
Current Market ContextCurrent Market ContextChallenges
Morgan Stanley Asia Pacific Summit November , 2004
••Drive growth agendaDrive growth agenda
••Take competitive challenges head onTake competitive challenges head on
•• Financial commitment for long term valueFinancial commitment for long term value
MQ 2004MQ 2004Decisive Steps
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Morgan Stanley Asia Pacific Summit November , 2004
• Pricing
–– Laundry : Price ReductionLaundry : Price Reduction
–– Shampoos: Value Improvement & Lower Price PointsShampoos: Value Improvement & Lower Price Points
–– Toothpaste: Value Corrections & SKU rationalizationToothpaste: Value Corrections & SKU rationalization
• Investments behind brands
–– InnovationsInnovations
–– QualityQuality
–– Higher A&PHigher A&P
Current Market ContextCurrent Market ContextActions
Morgan Stanley Asia Pacific Summit November , 2004
Current Market ContextCurrent Market ContextPricing actions
Price Index 2003 =100 2003 SQ 04
Dove 100 74
Surf Excel 100 74
Surf Excel Blue 100 80
Clinic Plus 100 79
Sunsilk 100 84
Driving Affordability
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Morgan Stanley Asia Pacific Summit November , 2004
Current Market ContextCurrent Market ContextInnovations in 2004
MQ
’04
MQ
’04
JQ’0
4JQ
’04
SQ’0
4SQ
’04
Morgan Stanley Asia Pacific Summit November , 2004
Current Market ContextCurrent Market ContextStep up in HPC A&P Spends
100
134
A&P Spends HPC (JQ+SQ)
2003
A&P SpendsHPC (JQ+SQ)
2004
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Morgan Stanley Asia Pacific Summit November , 2004
Volume Value
Personal Wash
Laundry
Skin
Shampoos
Toothpaste
Dishwash
SQ 2004HPC Topline Performance
Color Cosmetics
==
Volume ValueJQ’04 SQ’04
HPC
==
==
Morgan Stanley Asia Pacific Summit November , 2004
Current Market ContextCurrent Market ContextHPC
-0.5
2.7
4.8
5.9
JQ'04 SQ'04
Sales Growth% Volume Growth
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Morgan Stanley Asia Pacific Summit November , 2004
Current Market ContextCurrent Market ContextFabric Wash
Actions taken
•Price reduction
•Additional investment
in quality
•Higher A & P spends
•Brand repositioning -2.5
-0.9
-4.8
2.9
FY'03 MQ'04 JQ'04
SQ'04
-0.4
4.75.9
9.2
FY'03
MQ'04 JQ'04 SQ'04
Volume Growth%Volume Growth%
Value Growth%Value Growth%
Morgan Stanley Asia Pacific Summit November , 2004
Current Market ContextCurrent Market Context
Actions taken
•Price reduction
•Additional investment
in quality
•Higher A & P spends
•Brand repositioning
Washing PowdersWashing Powders 29.429.6
29.4
29.3
28.5
28.9
27.727.7
28.1
27.8
Exit 03 Jan'04 Feb'04 Mar'04 Apr'04 May'04 Jun'04 Jul'04 Aug-04 Sep-04
LaundryLaundry 25.9
25.3
25.2
25.4
25.0
25.6
24.824.7
25.125.0
Exit 03 Jan'04 Feb'04 Mar'04 Apr'04 May'04 Jun'04 Jul'04 Aug-04 Sep-04
Volume SharesVolume SharesFabric Wash
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Morgan Stanley Asia Pacific Summit November , 2004
Current Market ContextCurrent Market ContextShampoo
Actions taken •Price reduction - bottles
•Value Improvement - Sachets
•Innovations
•Sunsilk
•Clinic Plus
•CAC
•Higher A & P spends
21.5
1.6
42.5 42.9
FY'03 MQ'04 JQ'04 SQ'04
Volume Volume Growth%Growth%
52.5
51.6
51.249.8
49.0
49.448.9
48.5
49.3
48.7
Exit 03 Jan'04 Feb'04 Mar'04 Apr'04 May'04 Jun'04 Jul'04 Aug-04 Sep-04
Volume Volume SharesShares
Morgan Stanley Asia Pacific Summit November , 2004
••Continuing sales flatContinuing sales flat
••HPCHPC–– HPC grows 6% in Volumes; growth across categoriesHPC grows 6% in Volumes; growth across categories–– Volume growth momentumVolume growth momentum–– Pricing actions lead to 2% value growthPricing actions lead to 2% value growth–– Volume market shares gains in Laundry and ShampooVolume market shares gains in Laundry and Shampoo
••FoodsFoods–– BrookeBond BrookeBond and Instant Coffee grow welland Instant Coffee grow well–– Decline by 7% impacted largely due to plannedDecline by 7% impacted largely due to planned
discontinuation; stock reduction and one-discontinuation; stock reduction and one-offsoffs
Current Market ContextCurrent Market ContextCum 2004 Highlights
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Morgan Stanley Asia Pacific Summit November , 2004
•Operating Profits (PBIT) declines 27%
•Pricing actions in Laundry & Shampoos
•Higher A&P Spends
•Exceptional Items
• EBIT margins improve by 100 bps in SQ’04 over JQ’04
Current Market ContextCurrent Market ContextCum 2004 - Results Highlights
Morgan Stanley Asia Pacific Summit November , 2004
Current Market ContextCurrent Market Context
OverviewOverview
Growth AgendaGrowth Agenda
The India OpportunityThe India Opportunity
Strategy RecapStrategy Recap
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Morgan Stanley Asia Pacific Summit November , 2004
Delivering Consumer Value
Brand Brand RelevanceRelevance
SuperiorSuperiorQualityQuality
StrategicStrategicPricingPricing
Ten Point Program to provide fuel
Driving the agendaDriving the agenda
Morgan Stanley Asia Pacific Summit November , 2004
• Surf Excel : Quick Wash , 50% water saving and effort
• Rin : “No Mud “
• Clinic Plus Milk Proteins : “5 in 1” hair health benefits
• Fair& Lovely : Change your destiny & Perfect Radiance
• Lifebuoy : Family safe from germs
• Close UP : Stronger, Whiter Teeth & Fresher Breath
• BrookeBond : Master Brand
• Lipton Ice : Natural Vitality
Continuous Innovation Stream across all Brands
Brand RelevanceBrand Relevance
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Morgan Stanley Asia Pacific Summit November , 2004Over 90 Mn $ invested
Superior QualitySuperior Quality
Morgan Stanley Asia Pacific Summit November , 2004
Rs 5
Rs 5Rs 10Rs 20Rs 40
Rs 4 Rs 5 Rs 5
Rs 0.50
Rs 5
Rs.5 Rs 25 Rs 2, Rs 4.50
Rs.1.50 Rs.1 Rs.5
Rs 5& 2
Strategic PricingStrategic Pricing
Rs 10 Rs 2
•Increasing Accessibility : Lower price points•Driving Affordability : Strategic Price Reductions
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Morgan Stanley Asia Pacific Summit November , 2004
• India is a base for
• 1 out of 4 Unilever Global
Research Centers
• 5 Global Innovation Centers
• >100 Scientists
Technology FocusTechnology Focus
Morgan Stanley Asia Pacific Summit November , 2004
WholesaleWholesale
Retail TradeRetail Trade
MT & SSTMT & SST
Mass retailMass retail
WholesaleWholesale
CSDCSD
RuralRural
Go as 'one'Go as 'one'
PC specificPC specific
Concern approach toConcern approach toderive critical massderive critical mass
Customer Focussed Sales OrganisationCustomer Focussed Sales Organisation
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Morgan Stanley Asia Pacific Summit November , 2004
Developing New ChannelsDeveloping New Channels
“Out of Home”
“Ayush Therapy Centers”“Lakme Beauty Salons”
Morgan Stanley Asia Pacific Summit November , 2004
• Product Range– Lever home range– Male grooming– Oral Care– Ayurveda– Personal Wash– Foods
• Reach - 1400 towns (Largest in India)• Consultant base - 330,000
Direct SellingDirect Selling
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Morgan Stanley Asia Pacific Summit November , 2004
•Challenges in Rural Markets– Accessibility– Viability– Media Dark
•Rural selling through SHG’s– Benefits
– Improving product reach– Facilitating Brand-Communication
– Extended into 12 major states– Over 30,000 villages covered– Touching 30 mn rural lives– Plans to cover 1,00,000 villages
– Touching 100 mn rural lives.
Rural Marketing - Project ShaktiRural Marketing - Project Shakti
Morgan Stanley Asia Pacific Summit November , 2004
In SummaryIn Summary
•Big Opportunity to grow Penetration & Consumption
• Strong Capabilities of HLL
• Powerful Brands
• Robust Business Capabilities
• Management Talent
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Morgan Stanley Asia Pacific Summit November , 2004
Morgan Stanley Asia Pacific SummitMorgan Stanley Asia Pacific Summit
Singapore, November 2004Singapore, November 2004
Morgan Stanley Asia Pacific Summit November , 2004
Morgan Stanley Asia Pacific SummitMorgan Stanley Asia Pacific Summit
Singapore, November 2004Singapore, November 2004