Mood in foreign exchange trading: Cognitive processes and performance
Transcript of Mood in foreign exchange trading: Cognitive processes and performance
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ORGANIZATIONALBEHAVIOR
Organizational Behavior and Human Decision Processes 91 (2003) 322–338
www.elsevier.com/locate/obhdp
AND HUMANDECISION PROCESSES
Mood in foreign exchange trading: Cognitive processesand performanceq,qq
Kevin Au,a,* Forrest Chan,a Denis Wang,a and Ilan Vertinskyb
a Department of Management, KKL Building, Chinese University of Hong Kong, Shatin, Hong Kongb Centre for International Business Studies, University of British Columbia, Canada
Abstract
This paper examines the effects of mood on the behavior of traders or decision makers in financial markets. Based on a review of
the psychological theories and empirical findings which relate mood to decision making and information processing, we derive
hypotheses with respect to the impact of good, neutral, and bad moods on the behavior of traders. Two experiments (N ¼ 66 and 72)
were conducted on an Internet platform which simulated foreign exchange trading based on historical market data. The first ex-
periment manipulated mood using feedback and music whereas the second one asked subjects to read mood-laden statements. It was
found that traders in a good mood had an inferior trading performance (losing money) compared to those in a neutral or bad mood
(making profit). This is because traders in a good mood made less accurate decisions than those in neutral or bad moods. Those in a
bad mood were the most accurate in their decisions but behaved conservatively in their trading. Subjects in a good mood tended to
make less accurate decisions though they spent on average at least the same time as the other subjects on information processing and
decision-making. They also were over-confident taking unwarranted risks. The studies concluded with insights concerning the effects
of mood on choice of trading strategies.
� 2002 Elsevier Science (USA). All rights reserved.
Introduction
Financial markets are characterized by turbulence.Just like other decision-makers, traders in these markets
often display behaviors reflecting emotional responses to
market movements rather than the outcome of analysis
of fundamental economic trends and relationships
(Schwager, 1992). The role of affect in financial decision-
making has largely been ignored by financial theorists
who view market participants as rational expected-util-
qThe first and second authors contributed equally and substan-
tially to this paper and the order of their names is alphabetical. This
paper is partially based on the Master�s thesis of Forrest Chan while hestudied in the Department of International Business, Chinese Univer-
sity of Hong Kong. We thank Dennis Fan, Frederick Ho, Oana
Branzei, Tony Lempri�eere, Chun Hui, Charlene Zietsma, and two
anonymous reviewers for their comments on earlier drafts of this
paper, and Kelvin Wong and Ann Lam for their help in data
collection.qqThis paper was accepted under the editorship of Daniel R.
Ilgen.* Corresponding author. Fax: +852-2603-5473.
E-mail address: [email protected] (K. Au).
0749-5978/03/$ - see front matter � 2002 Elsevier Science (USA). All rights
doi:10.1016/S0749-5978(02)00510-1
ity-maximizers with stable preferences (Jegadeesh,
1995). Traders, on the other hand, recognize the role of
emotions in market behavior and the threats and op-portunities that emotional responses create for market
participants. Warren Buffet, one of this century�s mostsuccessful market participants, for example, observed
that when an investor ‘‘could insulate himself from the
emotional whirlwinds of the stock market, he had op-
portunity to exploit irrational behavior of other inves-
tors, who purchased stocks based on emotion, not logic’’
(Hagstrom, 1994, p. 48). The focus of financial practi-tioners� commentary on affect in the market is largely onstrong emotions that market participants display with
respect to market developments and on the impact of
emotions on market-related decisions. Thus, for exam-
ple, they tend to comment upon strong fears which lead
market participants to ‘‘panic’’ or euphoric exuberance
which results in market ‘‘bubbles.’’ There is evidence,
however, that affect may also play a subtler role inmolding market behaviors and determining the perfor-
mance of participants. Saunders (1993) and Lam and
Lam (1998), for example, have found that stock prices in
New York and Hong Kong, respectively, were related to
reserved.
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K. Au et al. / Organizational Behavior and Human Decision Processes 91 (2003) 322–338 323
weather conditions which were in turn related to themood of investors. Investors tended to be more bullish
on sunny days than on cloudy days.
In this paper we study the consequences of mood in
molding behavior in financial markets and in deter-
mining performance of participants. Additionally, we
explore whether differences in performance are attrib-
utable to the ways participants process trade-related
information.
Mood, decision behavior, and performance in financial
markets
Mood is the subcategory of affect involving low in-
tensity feelings which are not directed at, or focused on,
a specific intentional object (Frijda, 1994; Morris, 1989).‘‘Mood is an undirected evaluative mental state which
temporarily predisposes a person to interpret and act
towards a variety of events in ways according with its
affective content’’ (Parkinson, Totterdell, Briner, &
Reynolds, 1996, pp. 9–10).
Mood has impact on a variety of aspects of decision
processes. It has an impact on search for and retrieval
and acquisition of information, the pattern of attentionpaid to various pieces of information, and the way they
are processed and interpreted (Bower, 1981; Wyer,
Clore, & Isbell, 1999). It may also have a direct impact
on valuation such as risk preferences (Mann, 1992). The
impact of mood on performance depends on context, in
particular the nature of the task. Different tasks impose
different demands on the decision processes (Kunda,
1991). The impact of mood on performance dependstherefore on whether specific changes that occur in de-
cision processes fit the specific demands imposed by the
task. For example, in a complex decision situation re-
quiring quick action, abilities to simplify and efficiently
process large quantities of information may be highly
valued even if they come at the expense of precision. In
some control tasks (e.g., accounting systems) when ac-
curacy is highly valued and time constraints are not tight,the tendency to simplify may damage performance while
quick efficient processing may not command a premium.
To develop the relationship of mood to performance,
we (1) articulate theories and examine findings con-
cerning mood on cognitive processes, (2) analyze the
specific demands upon decision processes that foreign
exchange markets impose, (3) reconcile the effect of
mood on risk-taking in light of the demands of theforeign exchange markets, and (4) assess the influences
of mood on trading performance.
Mood and cognitive processes
One of the most extensively researched topics about
the consequences of affect is the effect of mood on
memory (Bower, 1981; Weiss & Cropanzano, 1996).There is extensive research on the mood congruence
hypothesis. This hypothesis suggests that memories of a
certain emotional tone are triggered by moods of a
similar tone. Thus pleased people are more likely to
recall ‘‘happy’’ memories, memories which are consis-
tent with their mood. The evidence, however, indicates
asymmetry in impact of ‘‘good’’ and ‘‘bad’’ moods.
While pleasant moods facilitate recall of positive mate-rials and reduce the propensity to recall negative infor-
mation, unpleasant moods inhibit the recall of positive
materials but do not facilitate recall of negative infor-
mation (Weiss & Cropanzano, 1996).
Mood has also been shown to affect decision-making.
Isen (1987) and Mackie and Worth (1989) argued that
since people are more familiar with pleasant affective
experiences, pleasant mood is associated with more sit-uations than unpleasant mood and pleasant mood
leaves less capacity for other cognitive tasks. This would
imply that people in a pleasant mood are likely to take a
more heuristic/peripheral route in their information
processing and simplify their search procedures. They
are also likely to suffer from a variety of cognitive biases
that result from the use of heuristics, the simplification
of problem definitions, or immature acceptance of so-lutions based on heuristics (Schwartz & Clore, 1983;
Wyer et al., 1999). For instance, people with pleasant
mood were found to be influenced by peripheral cues
(Worth & Mackie, 1987), rely on stereotypes (Boden-
hausen, 1993), use fewer categories to classify objects
(Isen & Daubman, 1984), and display increased halo
among judgements on different dimensions (Sinclair,
1988). Isen and Means (1983) and Forgas (1989) foundthat subjects in pleasant moods took less time to make
decisions and reviewed information less. They were also
found to use broader categories and to form sweeping
global impressions in decision-making (Isen & Daub-
man, 1984).
There are, however, consequences of pleasant mood
that can improve performance in certain circumstances.
Murray, Sujan, Hirt, and Sujan (1990) found that sub-jects in a pleasant mood show more cognitive flexibility
in categorizing information relative to others. Isen,
Means, Patrick, and Nowicki (1982) showed that the
simplification tendency of subjects in pleasant moods is
related to an integrative organization of information.
This tendency enhances creative problem solving. Isen,
Rosenzweig, and Young (1991) have shown that the
tendency to simplify the processing of informationincreases efficiency in clinical problem solving.
People with unpleasant moods were found to process
information in more algorithmic ways compared to
people in pleasant moods (Isen et al., 1982). Those with
unpleasant moods also tended to process information in
more controlled and systematic ways with greater ac-
curacy and reduced halo and other biases (Sinclair,
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324 K. Au et al. / Organizational Behavior and Human Decision Processes 91 (2003) 322–338
1988). Thus for example, people in unpleasant moodswere found to be more accurate in their judgements than
non-depressed subjects (Alloy & Abramson, 1979; Sin-
clair & Mark, 1992), more realistic about outcomes ir-
respective of their desirability, as well as more realistic
about their ability to control situations (Alloy &
Abramson, 1988). Likewise, people in unpleasant moods
were more influenced by central rather than peripheral
cues (Worth & Mackie, 1987) and were more immune toa variety of biases (Taylor & Brown, 1988).
Moods and risk-taking
Mood influences the evaluation of positiveness or
negativeness of events (Morris, 1989). Specifically, there
exists evidence that mood may have an impact on risk
preferences (Mann, 1992). Isen and Geva (1987) haveobserved that when risks are meaningful and the chance
of losing is high, a pleasant mood discourages risk-
taking. A pleasant mood encourages risk-taking when
the probability of loss is low or the stakes are considered
to be trivial. These results are surprising since they ap-
pear to contradict the findings that people in a pleasant
mood are more susceptible to illusions of control, more
optimistic and more confident. They also appear to beinconsistent with Forgas� (1989) findings that depressedpeople make more risk-avoiding choices compared to
non-depressed people. Mood preservation is suggested
to explain why people in a pleasant mood are more risk
averse when stakes and risks are high. People in a
pleasant mood do not want to risk having their positive
mood being altered and thus avoid doing risky tasks.
A contingent theory of risk-taking may reconcile thetwo conflicting predictions about risk preference. It
considers the magnitude of forces at play in a particular
context. People in a pleasant mood are expected to have
a higher propensity to take risks because they are more
confident about their ability to control, and they are
more optimistic and therefore use probability estimates
biased toward favorable outcomes. They are expected to
be conservative if they want to protect their pleasantmood. The balance depends on whether the situation
lends itself to probability estimation biases or whether
mood maintenance is the prime motive for behavior.
Thus, in well-defined situations where skills do not ap-
pear to be important and probabilities are given (the
typical risk-taking experiment using choice of gambles),
the priming effects of a pleasant mood will be minimal
while mood maintenance motives may dominate. Incontrast, in ambiguous situations where probabilities
are not given (e.g., the conditions in our market exper-
iment), illusion of control, optimism, and biases of
probability estimation may play a more forceful role in
molding risk behaviors. A pleasant mood will, in this
case, encourage risk-taking while an unpleasant mood
will lead to risk-avoiding behavior.
Mood and performance in foreign exchange markets
Our review of the literature indicated a variety of
impacts on different elements of the decision process.
These impacts may be beneficial or damaging to per-
formance depending on the particular demands that the
task environment imposes. Routine trading in foreign
exchange markets involves an understanding of complex
fundamental economic relationships. A trader must beable to relate changes in a variety of economic domains
(involving monetary, fiscal and trade policies and
trends) to fluctuations of exchange rates. This requires
analytical skills, careful consideration of a vast amount
of information, and accurate assessment of economic
and financial developments. Trading in foreign exchange
markets also requires assessment of the quality of pre-
dictions made, to ensure appropriate risk postures, thatis, placing large bets when the predictions involve less
uncertainty and lower bets when the situation is more
ambiguous. It appears that a pleasant mood, with its
propensity to simplify, to use heuristic rather than an-
alytic models of information processing, and to magnify
cognitive biases and illusions of control, would not en-
hance performance. Some of these effects may enhance
performance during high volatility ambiguous environ-ments where quick responses are needed and where the
increased complexity exceeds the power of cognitive
capacities and the grasp of tractable analytical models.
In such trading situations the tendency of people in an
unpleasant mood to procrastinate (rechecking informa-
tion and paying attention to irrelevant information) and
employ algorithmic modes of information processing,
and decision-making may result in low performance.
Hypotheses
Our study focuses on trading decisions in foreign
exchange markets. The basic hypothesis the study tests
relates mood and performance in such markets. On the
basis of the analysis above we postulate that
H1. Subjects in a pleasant mood will perform less wellthan those in neutral and unpleasant moods.
Subjects in an unpleasant mood are likely, according
to the literature, to be more accurate then neutral sub-
jects, but may display overly conservative posture
compared to neutral mood subjects. Since we have no
prior reason to judge which of those two contradicting
forces has a bigger impact, we present the following
opposing hypotheses.H2a: Subjects in an unpleasant mood will perform
better than those in a neutral mood because they are
more accurate in their predictions.
H2b: Subjects in an unpleasant mood will not per-
form as well as subjects in a neutral mood despite being
more accurate in their prediction because their overly
conservative position will constrain their gains.
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K. Au et al. / Organizational Behavior and Human Decision Processes 91 (2003) 322–338 325
To test these hypotheses we will establish the relativeperformance, the relative accuracy, and relative invest-
ment sizes of both groups. Finally, we will test several
hypotheses about information processing that found
support in non-trading contexts.
H3: A pleasant mood leads to quicker decision-
making.
H4: A pleasant mood increases the focus on relevant
information.H5: A pleasant mood leads to examination of fewer
information items.
We note that while, in general, people in an un-
pleasant mood may be more analytical, it is possible
that, given their propensity to be less confident, they
may rely on opinions of experts if the opinions are made
available to them.
Study 1
Bromiley and Curly (1992) criticized experimental
studies of risk decision-making as having low external
validity. They pointed out that (1) risk information in
these studies was presented to subjects in terms of pre-
cise probabilities; (2) experimental decision tasks wereunrealistic; and (3) subjects were aware that their deci-
sion tasks were fabricated and hypothetical. To raise the
external validity, our experiment employs a simulation
based on real financial data with an Internet trading
system similar to those used by traders in foreign ex-
change markets. Real market information was also
provided to subjects in the decision-making process.
The experiment was designed as a 3(mood: pleasant,neutral, and unpleasant)� 4(round: one to four) be-
tween-within factorial design. The mood factor was
between-subjects and the round factor was within-sub-
jects. We have tested the hypotheses on the basis of re-
sults of the first round, since success or failure in that
round could (and indeed did) contaminate moods gen-
erated through manipulation and since the inclusion of
data from subsequent rounds would introduce otherconfounding effects. We continued the experiment for
three additional rounds to gain perspective on the in-
teraction of trading performance and mood (Weiss &
Cropanzano, 1996).
The Internet-based trading simulation system
In the Internet trading system, subjects predicted therelative price movement of a currency pair (Deutsche
Mark and Swiss Franc) and made decisions to buy or
sell the currencies. Subjects were provided with news
items and information and charts about the price of the
currencies. The Internet system recorded important in-
formation regarding decision-making and performance.
The system had two web pages for each round: the
News and Charts page and the Placing Order page (see
Appendix for details). Subjects could click, in the News
and Charts page, on a news headline to view the news
content, or click on a chart to view the daily movement
of exchange rate in detail. All news headlines were
shown on the screen so that the order in which the in-
formation was displayed would not affect subjects� in-formation encoding and retrieval and confound results
with any priming effect (Payne, 1985). The charts de-
picted the daily closing prices in the previous three years.The amount of data in each chart and the chart layout
were kept constant to eliminate possible effects due to
chart presentation. The data presented simulates the
type of data which traders consult in making predictions
as to the likely changes in foreign currency rates of ex-
change. In order to trace what news a subject read and
the time spent, each piece of news could be viewed only
once. Subjects were told that they were free to read asmany news items as they wished before reaching their
decisions.
After the trading decision was made, subjects could
click on the Placing Order button to enter the Placing
Order page. In this page, subjects were given an initial
capital in Swiss Franc and could select to buy or sell
Deutsche Mark with contract size ranging from DM
100,000 to DM 1,000,000. The amount of initial capitaland trading amount were set up to ensure that all sub-
jects� account balances would be positive even if they
suffered the heaviest possible loss in all four rounds of
trading. In making an investment, subjects had to decide
if Mark would depreciate against Swiss Franc (i.e.,
DEM/CHF would fall), or Mark would appreciate
against Swiss Franc (i.e., DEM/CHF would rise). If they
predicted that DEM/CHF would fall further, theywould ‘‘Sell’’ DEM/CHF (i.e, convert their money from
Deutsch Mark to Swiss Franc); if DEM/CHF would
rise, they would ‘‘Buy’’ DEM/CHF (convert Swiss
Franc to Deutsch Mark). Just like real traders, subjects
had to take a position either to ‘‘sell’’ or to ‘‘buy.’’ They
then indicated their investment decision and investment
contract size in the Place Order web page.
We could decide the correctness of the trading deci-sions by evaluating the consequence of their ‘‘buy’’ or
‘‘sell’’ decisions against the historical movement of the
currency pair. For instance, the correct market decision
for the first round of the simulation was to buy Deutsche
Mark. Their decisions are correct if they purchase (long)
Deutsche Mark and this currency subsequently rises
against Swiss Franc, for they can profit by selling their
Mark at the higher price. Their decision is also correct ifthey sell (short) Mark and it subsequently falls against
Franc, for they can purchase cheap Mark back at the
lower price. Their decisions are wrong if they do
otherwise. Since subjects could profit regardless of the
price trend, the choice faced by them was not a choice
between action and inaction. Instead, they could buy
(long) or sell (short) in their desired amounts.
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326 K. Au et al. / Organizational Behavior and Human Decision Processes 91 (2003) 322–338
In the Place Order page, subjects could also choose touse cut-loss and/or take-profit orders. A cut-loss order
specified the lowest price threshold that triggered a sale
of held positions to minimize further losses. A take-
profit order specified an upper threshold price that trig-
gered sale of an asset to realize profits. These two orders
are available in real trading and incorporating them
renders additional reality for the study. After subjects
made their decisions, they were also required to brieflyexplain their rationale for their decision.
Before the actual trading simulation started, the
subjects participated in a trial run. It was designed to
familiarize them with the computer system and the tasks
and served as part of the manipulation of subjects�mood.
Selection of the currency pair
The currency pair selected was the cross-rate of the
Deutsch Mark and the Swiss Franc (DEM/CHF). We
had several reasons for choosing this pair. The curren-
cies are important in the market and therefore there are
sufficient news items affecting Mark/Franc movements.
Students in Hong Kong were not familiar with the
movements of European currencies and their priorknowledge did not introduce a bias to the experiment.
The decisions to ‘‘buy’’ and ‘‘sell’’ were cognitively
neutral–since buying one currency implied selling of the
other and vice versa, and these decisions did not involve
the local currency (Hong Kong dollar).
The starting date of each round of the simulation
used in the experiment was set to be a critical date in the
DEM/CHF movement, which means that the currencypair was moving around a turning point or an important
support or resistance level. Thus, subjects had to decide
whether the price would continue to follow the existing
trend, or would reverse it. The real time span between
rounds in the simulation was about two months and that
means subjects did not need to consider short-term
volatility.
Preparations of news items
Daily currency news items throughout the whole
trading period were downloaded from the Dow Jones
News Archive. For each round, nine news items were
selected. A typical news item described how the market
moved, what factors were affecting the market, e.g., the
development of European Monetary Union (EMU), andprovided comments and predictions from practitioners
such as economists of leading investment banks. A news
item was edited and shortened to no more than 200
words and contained a bullish, bearish, or neutral (ir-
relevant) message. The number of words in each cate-
gory was restricted to a similar number to avoid the
possible influence of the time spent in each category. The
items were pretested using undergraduates to ensure thatthe economic/financial context was comprehensible.
Manipulation of mood
Mood was induced by a combination of two meth-
ods: (a) positive or negative performance feedback
during the trial run prior to the main simulation task
(e.g., Isen & Baron, 1991) and (b) pleasant or unpleasantmusic or no music (neutral) during all rounds of trading
(e.g., Eich & Metcalfe, 1989; Gorn, Pham, & Sin, 2001).
The feedback provided to participants after the ‘‘free
trial’’ was not dependent on the decision made by the
subject. To induce a pleasant mood, positive feedback
was given to subjects in the trial run. Specifically, sub-
jects were told that they gained a profit. The amount of
profit was set to be 30% of investment size in order tomake the profit more realistic. To increase the vividness
of the feedback, the following phase was used: ‘‘Your
judgment has proven to be excellent! You just made SF
x00,000 in one trade!’’ Negative feedback was given to
subjects in the trial run to induce an unpleasant mood.
Subjects were told that they lost regardless of their de-
cision. The loss amount was also set to be 30% of in-
vestment size. They received the feedback ‘‘Lifesometimes is miserable! You just lost SF x00,000 in one
trade!’’ Not to induce any mood, the neutral groups
were told that ‘‘the free trial is over.’’ No other feedback
was given.
After the trial run, subjects were told that their results
were in fact randomly generated and real trading would
begin. In saying that the feedback is random, we as-
sumed that it could eliminate any effect of the feedbackon subjects� competence. The neutral group was given
no feedback and was told only that this is a practice run
to acquaint them with the system. Playing music from
Kenny G�s album Moment was used to reinforce a
pleasant mood. An experienced foreign currency trader
endorsed the music as ‘‘uplifting.’’ The music played to
reinforce an unpleasant mood was �The Rite of Spring,�an orchestral composition by Igor Stravinsky. Accord-ing to the album introduction, it was and still is a very
controversial music piece, which creates ‘‘permanent
deception through constantly weak stresses.’’ The piece
caused fighting in the audiences during its premiere in
1913 (Schmidt, 1991). It is controversial because of its
‘‘barbarous’’ rhythms and textual complexity. The
‘‘pleasant or unpleasant’’ music was played throughout
the experiment on a CD player with two amplifiedspeakers which produced good sound quality. No music
was played for the ‘‘neutral’’ experimental group.
Pretest of manipulation
Subjects. Twenty-eight female and sixteen male
business undergraduates participated in the pretest for
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K. Au et al. / Organizational Behavior and Human Decision Processes 91 (2003) 322–338 327
cash incentive. They were randomly assigned to thegroups of pleasant mood ðN ¼ 23Þ or unpleasant moodðN ¼ 21Þ. Their tasks were to complete the trial run andthe first round of the trading simulation.
Procedure. Before the pretest started, subjects were
told that there was another independent study of music,
and they would be required to fill out a questionnaire,
which was the Affect Grid from Russell, Weiss, and
Mendelson (1989). After finishing one round of tradingusing the Internet-based system, they were asked to
complete the same questionnaire as in Study 1, debriefed
and dismissed.
Findings. Results based on Affect Grid indicated that
mood manipulation was successful. There was a strong
between-group effect on the pleasant and unpleasant
mood groups, F ð1; 40Þ ¼ 40:24; p < :001, and a signifi-
cant treatment by period interaction effect, F ð2; 80Þ ¼5:86; p < :05. The period effect was insignificant
F ð2; 80Þ ¼ :10. The assumption of sphericity was upheldas the Mauchly sphericity test was insignificant. Exam-
ining the means showed that the pleasant and unpleas-
ant groups did not differ in mood (M ¼ 5:87 vs. 5.00).
The pleasant group was in a better mood than the un-
pleasant group after the manipulation (M ¼ 6:48 vs.
4.21) and after one round of trading (M ¼ 6:52 vs. 4.16).Based on the pretest results, the power for a three-group
ANOVA design was calculated. With a sample size of 20
for each of the three conditions, the power for a ¼ :05was over .71 even when the most conservative assump-
tions and parameter estimates were used. The sample
size for the main experiment was thus set to be a mini-
mum of 60.
Main experiment
Subjects. Thirty-two male and thirty-four female
finance or economics students of a large University in
Hong Kong were recruited. All students had knowledge
and experience with real or simulated financial trading.
Fifty-three percent of the participants reported experi-
ence in trading stocks, and 45.5% in currencies. No onehad previously been involved in the trading of the Mark
or Swiss Franc. Regarding their investment approach,
21.2% said that they used fundamental analysis, 3.0%
technical analysis, 24.2% both, and 9.1% econometrics.
Lastly, about 16% reported that they usually seek ‘‘tips’’
for investment. Their average investment experience was
5.3 months (SD ¼ 10:0 months). Participants received
HK$60 upon finishing the experiment. They were alsoinformed that the best three performers would be
granted prizes of HK$100–300.
Procedure. The study was run in small groups (fewer
than eight subjects) who were randomly assigned to the
pleasant, unpleasant, or neutral mood conditions. A
male research assistant briefed subjects about the in-
vestment tasks and told them that the study was com-
bined with another independent study on music. Afterfilling in background information and a mood mea-
surement questionnaire, the assistant started playing
music from a CD player. Participants then accessed the
trading system and completed the trial run. After the
trial run, subjects filled out another affect questionnaire
and a self-efficacy measurement instrument. The mood
of the participants was assessed after each round of real
trading as well. The participants were allowed to askquestions before they started real trading.
After the experiment, subjects filled out a question-
naire that evaluated the simulation and the music and
asked subjects to guess the true purpose of the simula-
tion. Five subjects identified the true nature of the study
relating investment behavior to emotions. Their data
were dropped from subsequent analysis although in-
cluding them or not did not affect the findings in anysignificant way. Subjects were paid, debriefed with a
written note, and dismissed.
Measurements. Two instruments were used to mea-
sure mood. The first was the Affect Grid from Russell
et al. (1989) and the second was a Likert-scale measure
by Baron and Bronfen (1994). The latter was used to
triangulate the measurement of mood. It measures affect
on 7-point scales (sad-happy, bad-good, negative-posi-tive, unpleasant-pleasant, tired-energetic, dull-alert,
sleepy-awake, and bored-interested) which formed two
factors, affect and arousal (a ¼ :86 and .71, respec-
tively). The two measurements of mood converged very
well ðr ¼ :69; p < :01Þ and demonstrated the same
testing results on mood. Only results of the Affect Grid
will be reported in the rest of the paper.
Performance was measured by the profit (loss) in thetrading, decision correctness, and investment size. The
time spent in reading each news item and the number of
items read were counted by the computer system and
grouped into confirming, irrelevant and disconfirming
categories. Confirming information was news consistent
with the subject�s decision, i.e., if a subject chose ‘‘buy-
ing the Franc,’’ all news items bullish on Swiss Franc
were classified as confirming and bearish news items onthe Franc were regarded as disconfirming. The data was
also processed to generate measures of time spent on
news items that reinforced the decision that the subject
took (confirming), were irrelevant to the decision (ir-
relevant), or contradicted the decision (disconfirming).
Decision time was measured by the time taken in the
Placing Order web page. However, information acqui-
sition and processing may be an interactive process. Inother words, people may read a news item to form a
tentative hypothesis, and adjust their hypothesis as they
read more news until the final decision is made. There-
fore, two other measures, (1) time spent in news reading
plus time spent in making the buy/sell decision and (2)
total time spent to finish a round, were also used in the
analysis. Results using these measures were similar, and
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328 K. Au et al. / Organizational Behavior and Human Decision Processes 91 (2003) 322–338
even showed greater significance, especially for the firstmeasure.
In addition, the uses of cut-loss order and uses of take-
profit order and the width of these orders reflect subjects�willingness to take risk. The cut-loss width and take-
profit width are the differences between the exchange rate
in the beginning of each round of the trading and sub-
jects� take-profit and cut-loss prices. They would set
narrow cut-loss and take-profit widths if they wereconservative. In effect, if they protected themselves from
large loss by setting a narrow cut-loss width, that would
leave them a sure loss even if the price came back up
after some initial dropping. On the other hand, they
could gain themselves a sure but small profit even if the
price moves just a little. But that would forgo the chance
to make a handsome profit if the price subsequently
increased dramatically.Control. Gender and trading experience were con-
trolled (Bromiley & Curly, 1992). More importantly,
self-efficacy in trading was also controlled. Giving po-
sitive or negative feedback in the trial run might have
affected the self-efficacy of subjects, and thus their per-
formance (Cervone, Kopp, Schaumann, & Scott, 1994).
A self-efficacy measure was therefore used to control for
this confounding effect, if there was any. A measurementwas adapted from Bandura (1984) and Silver, Mitchell,
and Gist (1995) to assess subjects� efficacy on making
profit. The subjects were asked about their confidence
about achieving a particular level of profit. They re-
ported their confidence on five items in a hierarchy of
increasing profit levels. Participants� self-efficacy score
was computed by summing their confidence levels.
Results and discussion
Manipulation check. The mood pleasure scores for the
unpleasant, neutral, and pleasant mood groups did not
show any differences before manipulation ðM ¼ 5:42;5:96; 6:00Þ; F ð2; 58Þ ¼ 1:00; p > :10. After the manipu-lation, the group subjected to pleasant mood manipu-
lation ðM ¼ 6:84Þ reported more positive mood than theneutral group ðM ¼ 6:41Þ and the group subjected to
unpleasant mood manipulation ðM ¼ 5:26Þ; F ð2; 58Þ ¼6:41; p < :01. A Dunnett test showed that the difference
between the groups in pleasant and neutral moods was
also significant at p < :05 level, suggesting that manip-
ulations were successful. The observed power at a ¼ :05was. 89, suggesting that the sample size was adequate.
The results of the additional rounds of the experi-ments beyond the one designed to test the hypotheses
showed erosion of the effects of the manipulation.
Though the results for the four rounds are generally
consistent with those of the first (experimental) run,
most of the difference between groups is explained by
differences in the first round where mood differences
between the groups were significant.
Effects of control variables. Correlation analysis be-tween profit in Round 1 with all control variables, i.e.,
experience, self-efficacy, and gender was performed.
Results were all insignificant (r ¼ :09; :13;�:18, respec-tively). The results were also insignificant when these
variables were correlated with total profit (r ¼:19; :02;�:09, respectively). More analyses showed that
the three control variables had negligible effects on
mood pleasantness and arousal (r ¼ :08–:14, p > :10).Results of the analyses including these variables were
similar to those that excluded them. Therefore, we re-
port here only the results of the analysis without these
covariates.
Trading performance in Round 1. As shown in Table 1,
the neutral mood group earned higher profit ðM ¼79; 136Þ than the group in an unpleasant mood
ðM ¼ 5; 642Þ, or the group in a pleasant moodðM ¼ �91; 430Þ. ANOVA showed significantmoodmain
effect, F ð2; 58Þ ¼ 5:67; p < :01 (see Table 2). Orthogonalcomparisons indicated that the significant result was due
to the difference between groups in a pleasant mood and a
neutral mood, tð58Þ ¼ 3:36; p < :001. Unpleasant-neu-tral mood groups� difference was insignificant, tð58Þ ¼1:43; p ¼ :16, n.s. These results support the hypothesisthat positive mood leads to inferior trading performance(H1).
To test H2a and H2b, profit was regressed on size
of investment, decision accuracy (dummy variable:
0–wrong, 1–correct), and their interaction. To elimi-
nate multicollinearity between the two variables and
their interaction variable, deviant scores were used to
estimate the model (Aiken & West, 1991). The model
explained profit well, R2 ¼ :71; F ð3; 57Þ ¼ 50:77; p <:001. Decision accuracy has a positive effect on per-
formance, ðb ¼ :65; t ¼ 9:41; p < :01Þ, whereas in-
vestment size has negative effect on performance,
ðb ¼ �:55; t ¼ �5:59; p < :01Þ. Furthermore, the in-
teraction effect is also significant ðb ¼ :78; t ¼ 7:93;p < :01Þ. As shown in Fig. 1, the implications of the
interaction effect are quite straightforward. If a deci-
sion was correct, increasing investment size wouldenhance performance. On the other hand, if a decision
was false, increasing investment size would incur a
heavy loss. Both the groups in neutral and pleasant
moods had larger average investment size than the
group in an unpleasant mood. As the subjects in a
pleasant mood were more prone to make wrong de-
cisions and place higher bets on their choices, they
occupied the bottom right of the graph. Neutralsubjects who made relatively more correct decisions
than the subjects in a pleasant mood and invested
larger sums than the ones in an unpleasant mood
occupied the upper right of the graph, indicating a
superior performance. Subjects in an unpleasant mood
made small investments and thus were concentrated
on the left. Because of their small investments, they
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Table1
DescriptivestatisticsforRound1tradingasafunctionofmood
Variable
Study1
Study2
Unpleasant
Neutral
Pleasant
Unpleasant
Neutral
Pleasant
Perform
ance
5642(143,958)
79,136(170,061)
)91,430(175,232)
99,941(135,154)
15,225(121,930)
)7000(143,994)
Decisionaccuracy
Number
ofcorrectdecisions
13(68.42%)
14(63.64%)
6(30%)
18(75%)
13(54%)
13(54%)
Investm
entsize
242,105(130,451)
454,545(268,554)
425,000(307,580)
341,667(248,328)
270,833(139,811)
304,000(228,181)
Decisiontime
108.52(43.43)
179.59(106.49)
122.45(47.65)
92.96(41.52)
80.13(27.60)
112.67(70.92)
Confirm
ingnew
sNumber
ofitem
s1.47(1.02)
1.14(.94)
1.74(.99)
1.88(.95)
1.50(1.14)
1.80(.96)
Time(s)
75.47(65.54)
126.82(78.64)
75.84(63.88)
87.54(58.60)
70.88(72.00)
103.58(83.51)
Disconfirm
ingnew
sNumber
ofitem
s1.00(1.00)
1.09(.87)
1.63(1.01)
1.58(.97)
1.42(.24)
1.60(1.19)
Time(s)
91.74(82.22)
104.77(76.91)
65.63(62.63)
82.21(65.33)
76.58(76.21)
97.08(103.86)
Irrelevantnew
sNumber
ofitem
s1.11(.99)
.73(.77)
1.47(.90)
1.42(.93)
1.21(.98)
1.44(1.08)
Time(s)
32.74(26.86)
68.55(53.49)
36.63(43.54)
54.71(47.38)
44.88(48.88)
60.42(64.83)
Cut-loss
order
Number
ofusers
917
12
17
19
20
Width
.00(.00)
.01(.01)
.08(.22)
.05(.07)
.09(.08)
.06(.06)
Take-profitorder
Number
ofusers
911
10
12
16
17
Width
.01(.01)
.02(.01)
.03(.06)
.06(.06)
.14(.16)
.07(.05)
Note.Figuresin
parentheses
are
standard
deviations,exceptotherwisespecified.
K. Au et al. / Organizational Behavior and Human Decision Processes 91 (2003) 322–338 329
earned only modest profits, despite making correctdecisions.
Analyzing the decision accuracy rates and investment
sizes confirm the observations (see Table 1). Sixty-eight
percent of the subjects in an unpleasant mood made
correct decisions (i.e., to buy). Their accuracy was sim-
ilar to the neutral group, of which 14 (about 64%) made
correct decisions. Both groups performed better than the
group in a pleasant mood, of which only 6 (30%) sub-jects made the right decision. A v2 test showed that suchdifferences in accuracy were significant, v2ð2Þ ¼ 7:05;p < :05.
Subjects in an unpleasant mood had made much
smaller investments ðM ¼ 242; 105Þ, about one-half ofthe average size of the investments made by the neutral
group ðM ¼ 454; 545Þ, or by the group in a pleas-
ant mood ðM ¼ 425; 000Þ; F ð2; 58Þ ¼ 4:20; p < :05. ANeuman–Keuls test was significant for the unpleasant-
neutral mood groups� difference, but it was not signifi-cant for the pleasant-neutral mood groups� difference.
Decision time. An ANOVA on the decision time
showed significant differences F ð2; 58Þ ¼ 5:46; p < :01.Planned comparisons (see Table 2) revealed that the
group in an unpleasant mood spent less time ðM ¼108:52Þ than the neutral group in reaching a decisionðM ¼ 179:59Þ. Similarly, the group in a pleasant mood
ðM ¼ 122:45Þ also spent less time than the neutral groupin reaching a decision. The results suggest that both
pleasant and unpleasant moods promoted the use of
selective information acquisition leading to a reduction
in information processing time and perhaps a reduction
in mental effort.
Information acquisition. As shown in Table 1, subjectsin a pleasant mood searched the largest number of news
items that disconfirmed their eventual decisions ðM ¼1:63Þ, more than the neutral mood subjects ðM ¼ 1:09Þand the subjects in an unpleasant mood ðM ¼ 1:00Þ.Planned comparisons indicated that the difference
between pleasant and neutral mood groups was mar-
ginally significant, whereas the difference between neu-
tral and unpleasant mood groups was not significant(see Table 2).
Time spent on news items that disconfirmed the
eventual decision shows a clearer pattern. Subjects in a
pleasant mood spent the least time in reading and ana-
lyzing disconfirming news (M ¼ 65:63 s), significantly
less time than the neutral ðM ¼ 104:77Þ and the un-
pleasant mood groups ðM ¼ 91:74Þ. That suggests thatsubjects in a pleasant mood tend to overlook informa-tion, which perhaps could shake their confidence and
disturb their mood.
Consistent with the results concerning disconfirming
news, subjects in a pleasant mood searched more news
items that confirmed their eventual decision ðM ¼ 1:74Þthan the neutral mood subjects ðM ¼ 1:14Þ. The subjectsin an unpleasant mood ðM ¼ 1:47Þ searched about the
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Table 2
Summary of statistical test results (Study 1)
Variable Comparison groups Test type df Statistical values
Performance All three groups ANOVA 2,58 5.67���
Unpleasant vs. neutral Planned comparison 58 1.43
Pleasant vs. neutral Planned comparison 58 3.36���
Investment size All three groups ANOVA 2,58 4.20��
Unpleasant vs. neutral Planned comparison 58 2.72���
Pleasant vs. neutral Planned comparison 58 ).38Decision accuracy Done in the text Pearson v2 2 7.05��
Decision time Three groups ANOVA 2,58 5.46���
Unpleasant vs. neutral Planned comparison 58 3.08���
Pleasant vs. neutral Planned comparison 58 )2.51��
Total time to finish one round Three groups ANOVA 2,58 6.78���
Unpleasant vs. neutral Planned comparison 58 3.03���
Pleasant vs. neutral Planned comparison 58 )3.28���
Confirming news items Three groups ANOVA 2,57 1.93
Unpleasant vs. neutral Planned comparison 57 1.10
Pleasant vs. neutral Planned comparison 57 1.95�
Disconfirming news items Three groups ANOVA 2,57 2.45�
Unpleasant vs. neutral Planned comparison 57 .30
Pleasant vs. neutral Planned comparison 57 1.80�
Irrelevant news items Three groups ANOVA 2,57 3.62��
Unpleasant vs. neutral Planned comparison 57 )1.36Pleasant vs. neutral Planned comparison 57 2.69���
Confirming news time Three groups ANOVA 2,57 3.70��
Unpleasant vs. neutral Planned comparison 57 2.34��
Pleasant vs. neutral Planned comparison 57 )2.32��
Disconfirming news time Three groups ANOVA 2,57 1.44
Unpleasant vs. neutral Planned comparison 57 .55
Pleasant vs. neutral Planned comparison 57 )1.68�
Irrelevant news time Three groups ANOVA 2,57 4.28��
Unpleasant vs. neutral Planned comparison 57 2.64���
Pleasant vs. neutral Planned comparison 57 )2.35��
Total news items read Three groups ANOVA 2,57 4.07��
Unpleasant vs. neutral Planned comparison 57 ).93Pleasant vs. neutral Planned comparison 2,57 2.82���
Use of cut-loss order Three groups Pearson v2 2 3.97
Unpleasant vs. neutral Pearson v2 1 3.93��
Pleasant vs. neutral Pearson v2 1 .77
Use of limit profit order Three groups Pearson v2 2 1.45
Unpleasant vs. neutral Pearson v2 1 .96
Pleasant vs. neutral Pearson v2 1 .96
Note. Planned comparison analysis assumed equal variance.* p < :10.** p < :05.*** p < :01.
330 K. Au et al. / Organizational Behavior and Human Decision Processes 91 (2003) 322–338
same number of news items as the neutral subjects.
Subjects in a pleasant mood spent less time on these
news items than the neutral subjects (M ¼ 75:84 vs.
126.82). The neutral subjects also spent more time on
these news items than the subjects in an unpleasant
mood ðM ¼ 75:47Þ.Subjects in a pleasant mood read two times more
irrelevant news items than neutral subjects (M ¼ 1:47 vs.0.73). Neutral subjects read similar numbers of irrele-
vant news items as the subjects in an unpleasant mood
ðM ¼ 1:11Þ. The subjects in a pleasant mood ðM ¼36:63Þ spent less time than neutral subjects ðM ¼ 68:55Þreading these messages. Similarly, the subjects in an
unpleasant mood spent less time on average than
the neutral subjects on irrelevant news items ðM ¼32:74Þ.
Use of contingent transactions (cut-loss and take-profit
orders). Intensive use of cut-loss orders could indicate a
conservative bias, while the use of stop-profit orders
may indicate a mood maintenance strategy. We expected
subjects in an unpleasant mood to be more conservative
and to use more cut-loss orders. Contrary to expecta-tions, only nine of these subjects used cut-loss orders in
round one, significantly less than the number of neutral
subjects, and subjects in a pleasant mood ðN ¼ 13Þ.Since these subjects displayed their conservative bias by
placing small bets, they did not need to further control
losses using cut-loss orders. We expected subjects in a
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Fig. 1. Interaction between investment size and profit (Study 1).
K. Au et al. / Organizational Behavior and Human Decision Processes 91 (2003) 322–338 331
pleasant mood to use more take-profit orders to ensure
mood maintenance. But there were no significant dif-
ferences, v2ð2Þ ¼ 1:45; p > :10. Furthermore, subjects
in a bad mood and subjects in a good mood chose
similar take-order and cut-loss widths as the neutral
subjects.
Results of Rounds 2–4. As indicated above, we used
the results of the first round as the experimental settingfor testing hypotheses to ensure that the manipulation
effects were not contaminated by ‘‘feedback’’ from the
first round. We conducted three additional rounds to
provide some information on the interactions of per-
formance and mood.
The results show that the mood differences narrowed
as successful neutral mood subjects became happier with
their positive performance, while subjects in a pleasantmood, who performed badly, lost their pleasant mood.
Subjects in an unpleasant mood, who succeeded, showed
the most persistent mood. It appears that an unpleasant
mood is stickier than other moods.
The results of mood-performance relationships are
similar to the round one results. As shown in Table 3,
the neutral group achieved the highest average cumu-
lative profits throughout the trading rounds, which wasfollowed by the group in an unpleasant mood. After
four rounds of trading, the average profit cumulated for
neutral subjects was $196,691, outperforming the group
in an unpleasant mood ðM ¼ 124; 379Þ by 58%! The
group in a pleasant mood suffered trading losses for the
four round simulation ðM ¼ �56; 120Þ!A 3(mood)� 4(round) ANOVA showed a strong
mood main effect, F ð2; 58Þ ¼ 3:40; p < :05, and round
main effect, F ð3; 174Þ ¼ 2:60; p ¼ :05, but no interac-tion effect, F ð6; 174Þ ¼ :29; p > :10. Mood therefore
significantly accounted for the differences in trading
performance. The existence of the round main effect
indicated that trading performance varied in each
round. The group in a pleasant mood suffered losses in
Round 1, and 4, in which there were market turning
points, while the group in an unpleasant mood earned
the largest profit in Round 4. This may be explained bysuggestions that pleasant mood promoted virtually au-
tomatic, habitual processing (Isen & Daubman, 1984;
Sinclair, 1988). Pleased subjects may have failed to de-
tect market reversal and increased their bet size, thus
accruing larger trading losses.
The results of the four rounds of experiments are
largely consistent with the results of the first round but
show that the interaction of performance and mood issignificant. They may also suggest that different moods
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Table 3
Cumulative profit as a function of mood and round (Study 1)
Round Unpleasant Neutral Pleasant
1 5,642 79,136 )91,430��
(143,958) (170,061) (175,232)
2 28,084 22,618 11,210
(175,326) (153,982) (160,353)
3 16,610 53,563 30,980
(186,538) (240,588) (208,799)
4 74,042 41,372 )6,880(196,879) (204,175) (197,059)
Total 124,379 196,691 )56,120�
(347,137) (466,506) (416,328)
Note. Figures in parentheses are standard deviations.* p < :05.** p < :01.
332 K. Au et al. / Organizational Behavior and Human Decision Processes 91 (2003) 322–338
may leave different imprints on behavior. These results
about the dynamic consequences of mood in trading
leave more questions than answers and indicate an im-
portant research direction for future studies (Weiss &
Cropanzano, 1996).The above findings confirmed some of our expecta-
tions and revealed interesting observations regarding
thought processes in currency trading. There are two
concerns that might be raised with respect to the ma-
nipulation. First, giving subjects false feedback related
to the experimental task as a way to induce mood could
have affected their confidence, as well as their assessment
of the heuristics they have used in the initial run. Thus,for example, those receiving feedback suggesting loss in
the trial run might have changed somewhat the methods
through which they analyzed the data and/or reached a
decision in subsequent runs. They could also have
formed an opinion about the risks associated with cur-
rency trading. The fact that we have not found any ef-
fects related to self-efficacy scores suggests that subjects
receiving negative feedback may have treated the feed-back as information about the particular situation in the
trial run and not as information about their abilities.
Thus, they have not lost confidence in their potential
performance. Interpreting the feedback as information
about the situation in currency markets may have af-
fected their subsequent actions. It is also possible that
they might have associated the bad mood with their
experiences in the trial run, reminding them about risksassociated with their decisions. In this case, mood served
as information in subsequent runs.
Second, there existed a chance that the subjects
could have discovered the true source of their mood.
In such case there is general evidence from mood
studies that this results in a reversal of what would
otherwise have been found (Wyer et al., 1999, p. 31).
Since we have not found any evidence of reversal it canbe assumed that this bias was not dominant in the
experiment. Nonetheless, to deal with these concerns
and to test the robustness of the results, we conducted
a second study in which a different manipulation of
mood was attempted.
Study 2
We used the same Internet-based currency trading
system and a similar group of students. We used the
unrelated-study paradigm (Sinclair, Mark, Enzle,
Borkovec, & Cumbleton, 1994), and altered the method
by which mood was manipulated. Mood was induced by
asking subjects to read mood-laden statements (Velten,
1968), so that subjects� performance expectation wouldnot be affected. Owing to this new procedure, we had to
change the experiment to only one round of trading. The
longer manipulation procedure took more time, and the
mood induced might subside over time, causing internal
validity problems (Isen & Gorgoglione, 1983). The
�round� factor was eliminated and the study became a
one-factor (3 mood conditions: pleasant, neutral, and
unpleasant) between-subjects design.
Subjects
Twenty male and fifty-two female students were re-
cruited from the same population pool as Study 1. All
students had some knowledge and experience with real
or simulated financial trading. Their investment experi-
ence and courses taken are similar to those in Study 1.Participants received compensation upon finishing the
experiment, and were informed that the best three
performers would be able to receive grand prizes.
Procedure
Subjects were recruited for an experimental session
composed of an attitude study and a trading perfor-mance study. They arrived in small groups of two to
thirteen. The experimenter introduced himself and ex-
plained that a draw would be used to decide which study
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K. Au et al. / Organizational Behavior and Human Decision Processes 91 (2003) 322–338 333
would be run first. In fact, the draw was bogus: the at-titude test was conducted first for all subjects. This
procedure helped minimize subjects� suspicion regarding
mood manipulation. It also had the advantage of
reducing experimental bias and local history effects
(Sinclair et al., 1994).
Manipulation of mood. In the second study subjects
were only manipulated using mood-laden statements (no
other manipulations were used in the second study).Induced moods lasts up to 35min, even after the inter-
vention of cognitive tasks (Sinclair et al., 1994). The
subjects, who were randomly assigned to the three ex-
perimental conditions, read either pleasant, neutral, or
unpleasant statements written on a stack of papers.
Considering time and appropriateness of statements, we
used only 55 statements instead of 60 in the original
procedure of Velten (1968). Statements making senseonly to Americans were dropped. The experimenter gave
subjects 15 s to read each statement and think about its
meaning. When they finished reading all the statements,
they incubated their mood for 2min following a set of
instructions. Subjects then filled out the items on mood.
The whole process lasted 20–25min.
After the manipulation, the experimenter proceeded
to explain how the Internet trading system worked. Thesubjects participated in a trial run and received the same
feedback statement that ‘‘The free trial is over.’’ The
experimenter asked subjects if they had any questions.
After he answered all the questions, he asked subjects to
fill out the self-efficacy questionnaire. Subjects then
started the trading. When they were done, they an-
swered several questions concerning the true purpose of
the study, and then were debriefed and dismissed.Measurements. Mood manipulation was assessed by
four semantic differentials from Sinclair et al. (1994):
happy-sad, good-bad, pleasant-unpleasant, and nega-
tive-positive. Trading decisions, investment sizes, and
other measures concerning the trading process were also
recorded in the Internet trading system as in Study 1 (see
Table 1).
Results and discussion
Manipulation check. The aggregated scores of the
four mood items ða ¼ :95Þ for the unpleasant, neutral,
and pleasant groups were different in accordance with
the experimental conditions. The pleasant mood group
ðM ¼ 5:21Þ reported more positive mood than the neu-tral group ðM ¼ 4:42Þ and the unpleasant mood group
(M ¼ 3:58), F ð2; 70Þ ¼ 16:30, p < :01. A Dunnett test
showed that the difference between the pleasant and
neutral groups was also significant at p < :05. The
manipulation was successful.
Effects of control variables. Correlation analysis be-
tween profit in round one with self-efficacy scores was
again insignificant ðr ¼ :04Þ, similar to the findings inStudy 1 and Cervone et al. (1994).
Trading performance. The negative mood group
earned higher profit ðM ¼ 99; 941Þ than the neutral
mood group ðM ¼ 15; 225Þ, and the pleasant mood
group ðM ¼ �7; 000Þ. ANOVA showed significant
mood main effect, F ð2; 69Þ ¼ 4:26; p < :01. Follow-upanalyses indicated that the difference between groups in
unpleasant mood and neutral mood is significant,tð69Þ ¼ 2:34; p < :05, and so is the difference between
unpleasant and pleasant mood, tð69Þ ¼ 3:15; p < :01.The difference between neutral and pleasant mood
groups was insignificant, t < 1.
Just as in Study 1, the unpleasant group exhibited
better accuracy (18 correct or 75%) than the neutral
group (13 correct or 54%) and the pleasant group (13
correct or 54%). Nevertheless, the differences among thegroups were not as large as that in Study 1. A likelihood
ratio test on the unpleasant and neutral groups showed
that such differences in accuracy were only marginally
significant, v2ð1Þ ¼ 2:30; p < :07. However, unlike
Study 1, we found that the unpleasant mood group
ðM ¼ 341; 666Þ invested no less than the neutral mood
ðM ¼ 270; 833Þ and pleasant mood groups ðM ¼304; 000Þ. In fact, the three groups invested more or lessthe same amount of money in this study, F < 1. Since
the unpleasant group did not bet overly conservatively,
as they did in Study 1, and continued to make the right
decision, they overtook the neutral group in investment
performance. We suggest a reason that may explain this
behavior (see below).
Decision time. An ANOVA on the decision time
showed marginally significant differences, F ð2; 70Þ ¼3:63; p < :05. Further analyses revealed that the pleas-
ant mood group spent more time ðM ¼ 112:67Þ than the
neutral group ðM ¼ 80:13Þ in reaching a decision. The
difference between the neutral group and the unpleasant
mood group ðM ¼ 92:96Þ is, however, not significant.
We must be cautious when interpreting these results
because the longer decision time in the pleasant mood
group is in fact due to two outliers, who spent a lot moretime (459s and 284s) than the average subject in this
group. After deleting these outliers, the mean is much
smaller ðM ¼ 97:59; SD ¼ 51:42Þ and the differences
between groups became insignificant, F ð2; 69Þ ¼ 1:13;p > :10. Nonetheless, it is interesting to note that the
pleasant mood group did not arrive at better decisions
though they used the same or more time to think about
their decision than the other groups.Information acquisition. Unlike Study 1, we found
that subjects in the three groups read similar numbers of
consistent, inconsistent, and irrelevant news items (see
Table 1). They also spent more or less the same amount
of time on reading these items.
Use of contingent transactions (cut-loss and take-profit
orders). Subjects in Study 2 used the cut-loss order (77%
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334 K. Au et al. / Organizational Behavior and Human Decision Processes 91 (2003) 322–338
vs. 56%) and take-profit order (62% vs. 44%) more thanthose in Study 1. This change also accompanied a be-
havioral change in the cut-loss and take-profit width.
Subjects in unpleasant and pleasant moods chose similar
widths to those of the neutral subjects in Study 1. Those
with unpleasant moods chose instead to reduce their bet
size to play it safe. In Study 2 the pleasant and un-
pleasant mood subjects had a narrower take-profit
width than the neutral subjects (.06 and .07 vs. 1.44,respectively), F ð2; 42Þ ¼ 2:67; p < :10. The pleasant andunpleasant mood subjects also seemed to have a nar-
rower cut-loss width than the neutral subjects (.05 and
.06 vs. .09, respectively), although the difference is not
significant, F ð2; 53Þ ¼ 1:51; p > :20. These results sug-
gest that these subjects were more inclined to protect a
low margin of profit while forfeiting the opportunity to
earn more. They also chose to lose an acceptableamount of money instead of waiting for the price to
come back up.
These results may explain the switch in trading
strategies. The most conservative strategy is to reduce
bet sizes. The alternative is to be somewhat less con-
servative and use cut-loss and take-profit orders to cap
the risks. It appears that in the first experiment the
feedback increased the conservative posture of those inunpleasant mood. In the second experiment they chose a
somewhat less conservative strategy. Instead of reducing
bet sizes they used cut-loss and take-profit orders. As a
result, they enhanced their performance, outperforming
the neutral group. The pleasant mood subjects exhibited
a tendency to maintain their mood by accepting lower
profit targets while avoiding major losses.
Unpleasant mood subjects in Study 2 were as accu-rate as they were in Study 1, but since they used the cut-
loss and take-profit points, they were willing to increase
their bet sizes as the neutral subjects. Their higher
conservatism was reflected in their choice of narrower
take-profit and cut-loss margins than those of the neu-
tral subjects. Subjects in good mood were again inac-
curate in their decisions. They made similar bets sizes as
the other groups but were the worst performers amongthe three groups. Despite their effort in reading news
and thinking about the decision, their trading perfor-
mance was still a loss and ranks the lowest among the
groups. Unlike Study 1, their patterns of processing
information were not dissimilar from the other groups.
General discussion
The results concerning the impact of mood on
judgement accuracy and performance were consistent
with the findings of other investigators and with our
hypotheses. Pleasant mood reduces accuracy of judg-
ments while increasing confidence in one�s judgments.
Being wrong but being confident is a sure prescription
for disappointing performance in Study 1. The accuracyof pleasant mood groups improved in Study 2 but the
groups continued to rank behind the other groups in
trading performance. Unpleasant mood promotes ac-
curate decision-making while increasing the traders�tendency to be conservative in their trading amounts.
These results are robust and were obtained in the two
studies. As a case in point, subjects in an unpleasant
mood failed to exploit fully their correct predictions inStudy 1. In Study 2, they gave up the overly conservative
method of using small bets, but set narrow take-profit
and cut-loss points. Although they still behaved con-
servatively that way, they could take advantage of their
accuracy in predicting market trends and obtain good
trading profits. As we have indicated previously traders
have the option of using alterative strategies to protect
themselves. In the second study they chose a somewhatless conservative strategy and thus could improve their
relative performance. The more conservative posture in
Study 1 may have been the result of the false negative
feedback they received in the free trial. Neutral mood
seems to lead to balanced decision-making where both
accuracy and appropriate attitude towards investment
amount result in a good trading profit. Neutral mood
subjects performed the best in Study 1 and narrowlyoutdid the unpleasant mood subjects in Study 2.
We also looked into findings in the literature about
the impacts of mood on different aspects of information
processing and judgment. We expected that subjects
with a pleasant mood would tend to review fewer in-
formation items and spend less time on each item. Su-
perficial information processing could have explained
inferior performance. However, the results in Study 1contradicted most of our expectations (and findings re-
ported by others). Subjects in pleasant and neutral
moods reviewed more information items. The only re-
sult that was consistent with the literature was that
pleasant mood seemed to induce a quicker processing of
each information item. While quick processing may in-
dicate efficiency, the results in terms of accuracy sug-
gested that it indicated rather superficial processing. InStudy 2 pleasant mood group subjects reviewed similar
amounts of information as the other two groups but
apparently spent more time in making the decision.
While there is some indication that their accuracy im-
proved, their performance remained the worst. It seems
that the good mood prevented them from using the in-
formation correctly and deriving unbiased conclusions
on the basis of that information. The sources of biasmay be increased confidence and perhaps illusion of
control.
The information processing and judgment modes of
people in an unpleasant mood seem to reflect the phe-
nomena of mood as information. A more pessimistic
outlook induces careful examination of information
pieces. As opposed to other studies, we have found that
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K. Au et al. / Organizational Behavior and Human Decision Processes 91 (2003) 322–338 335
neutral mood, at least in trading currencies, leads tosuperior performance compared to pleasant or un-
pleasant mood.
To conclude, this study adds support to the propo-
sitions that moods influence information processing,
accuracy in decision, and performance. The study also
corroborates a contingency theory of risk-taking that
was proposed in the paper to reconcile the conflicting
predictions found in the literature about the impact ofmood on risk preferences. The ambiguous currency
trading market, where probabilities are not given ex-
plicitly, allows the priming effects of a pleasant mood
(and the confidence it generates) to dominate. The
subjects in the ‘‘pleasant mood’’ group were confident
enough to acquire a lot of information and spend time
on thinking about them but without paying attention to
the usefulness of information inputs. They also tendedto ignore changes in their market environment. The
combination of bad predictions and high risk-taking is a
prescription for disastrous market performance. The
subjects with unpleasant mood appear to have less
confidence, which was reflected in the tendency to pro-
cess news in an intuitive way while taking small risks.
Taking smaller risks could, however, result in modest
returns. Neutral mood seems to inculcate a good com-
Fig. 2. ‘‘Explanation’’ webpage in t
bination of information processing strategies and a tol-erance of risk that leads to success in the complex
situation of currency trading. Researchers in finance and
economics may have plenty to learn from successful
practitioners who emphasize the importance of main-
taining a neutral mood in a turbulent markets
(Hagstrom, 1994; Schwager, 1992) and behavioral re-
searchers who found people in bad mood to be smarter
(e.g., Forgas & George, 2001; Sinclair, 1988).
Appendix A
In the experiment, subjects were required to simulate
foreign exchange traders to speculate based on real price
movement and news. Compared to real trading, the task
was simplified to let subjects analyse and predict, at
market turning points, the long-term (next 6 months)
movement of the currency pair Deutsch Mark and Swiss
Franc, starting from January 1996 (see Fig. 2).As the graph shows, subjects were ‘‘brought back’’ to
January 26, 1996. The Deutsch Mark (DEM) had
demonstrated a prolong period of depreciation against
Swiss Franc (CHF) and moved side-ways in a zigzag
manner in the past 3 months. Each subject then had to
he Internet trading platform.
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336 K. Au et al. / Organizational Behavior and Human Decision Processes 91 (2003) 322–338
decide if Mark would continue to depreciate againstSwiss Franc (i.e., DEM/CHF would fall), or Mark
would reverse the downward trend and appreciate
against Swiss Franc (i.e, DEM/CHF would rise). If he/
she predicted DEM/CHF would fall further, she would
‘‘Sell’’ DEM/CHF (i.e., convert her money from Deut-
sche Mark to Swiss Franc); if DEM/CHF would rise, he/
she would ‘‘Buy’’ DEM/CHF (convert Swiss Franc to
Deutsch Mark). Just like real traders, subjects had totake a position either to ‘‘sell’’ or to ‘‘buy’’ by placing
their order in the Take Order web page illustrated in the
next page (see Fig. 3).
Subjects have three tools to help them, as in the real
world, maximize profit, and reduce loss.
1. Investment size: It could vary from 100,000 Mark to
1,000,000 Mark, as subjects decided how much they
wanted to invest in the currency contract.2. Cut-loss order: If one placed a cut-loss order and
DEM/CHF moved against this prediction and
reached the cut-loss point, the cut-loss order would
be executed so that the loss would be limited to the
preset level without further losses. If the DEM/
CHF went in line with the prediction, the cut-loss
Fig. 3. ‘‘Take Order’’ webpage in t
order would not be executed. However, the cut-lossorder is a double-edged sword. If a subject, being
too conservative, set a cut-loss price too close to the
starting price, there was a chance that the cut-loss
price would be hit due to the short-term volatility
of the market. She or he would then suffer a small
loss, instead of making a profit, even though her or
his prediction of the long-term direction was correct.
On the other hand, the farther the cut-loss price wasfrom the starting price, the greater the potential loss.
In the experiment, subjects could decide on using it or
not.
3. Take-Profit Order: Similar to the concept of the
Cut-loss order, the take-profit order allowed traders
to secure their profit when DEM/CHF reached their
preset price. In this way, even though DEM/CHF
moved against the prediction after the take-profit or-der was executed the subject�s profit would not be af-
fected. You can imagine that if a subject, being overly
conservative, sets a take-profit price too close to the
starting price, he/she may only get a small profit even
though the actual profit potential may be much great-
er. Being too aggressive and setting the take-profit
he Internet trading platform.
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K. Au et al. / Organizational Behavior and Human Decision Processes 91 (2003) 322–338 337
price too high for the DEM/CHF, would mean thatthe take-profit point could not be executed. Subjects
could decide on using it or not.
Basically, the profit or loss is calculated by the fol-
lowing formula:
Profit ðlossÞ ¼ Decision� ðExecution Price
� Starting PriceÞ � Investment
� Leverage ratio
ðfixed at 20 in this simulationÞ:
The execution price would be adjusted if the subjects
chose to use cut-loss or take-profit order, but we do not
want to get into the calculation details here.
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