Monitoring (Sapspi and Basis Toolkit) v2_0

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    SWA Monitoring HPOM & BMT

    Environment OverviewECC LandscapePI Landscape

    GRC LandscapeEP Landscape

    Components monitored by SAPSPI- Number of free backround work processes!- Last successfu" update statistics- Orac"e Locks #more t$an % $ours&- 'issin primary database inde(es- Spoo" Numbers) w$en *sed Numbers reac$ +,-- OS co""ector status- .ia"o response time #runnin more t$an /,0,,, msec in t$e "ast $our&- .ia"o 1ueue time #230,,, msec in t$e "ast 23 minutes&- Spoo" 4ueue "ent$ e(ceeds +5-- SAP 6uffer swaps #Proram0 Sin"e Record0 C*A 7 etc&- A6AP .umps #w$en t$ere are / dumps in t$e "ast 3 minutes&- 8ai"ed SAP 6asis 6ackround 9obs! Ot$er critica" fai"ed :obs are

    monitored by Sc$edu"in team t$rou$ 'AES;RO!- O"d SAP Locks #more t$an /< $ours&- SAP *pdate status #a"ert w$en it is not active&- C$eck dia"o work processes w$en t$ey are in PRI= mode!- C$eck S'%2 for t$e fo""owin error codes #A,30 A,>0 6?, 0 8

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    - Ora"le errors

    - tra"e files

    - /ataase #ealt#

    - pdates Ora"le statisti"s - pdates net etent si1es

    - /aily /ataase 2erifi"ations (/23s)

    - 4ee*ly full Ora"le eports

    &'

    - &.ailaility of &ppli"ation ser.er 5 6I

    - monitor up!down if "onfigured in 667

    &'!IT

    - ITScheck for connectivity between SAP R/3 and ITS

    Components monitored by SAPSPI

    Oracle DB-SPI Base

    Description DBSPI Template/Metric Frequenc

    .atabase Status Suspend.own .6SPIB,,,2 3

    .atabase Process C$eck .6SPIB,,,% 3

    of sements t$at cannot e(tend .6SPIB,,2< 23

    of sements approac$in ma( e(tent .6SPIB,,25 23

    ;ab"espaces free space .6SPIB,%,< 3

    ;ab"espaces free space Emai" .6SPIB,%,< 3Orac"e Listener process status 3

    .6SPI errors .6SPIB'essaes!

    Oracle DB-SPI Message Interceptor

    Description O!SDSe"erit

    .6SPI2,B%% or %/) *nab"e to connect to database! Critica"

    .6SPI2,B%@) Connect to .6 timed out after seconds! P"ease c$eck database! Critica"

    .6SPI2,B%5) Orac"e Listener process is not runnin! Critica"

    .6SPI2,B%>) *nab"e to c$eck Orac"e ListenerD .6SPI is not confiured! 'edium

    .6SPI2,B%+) One or more Orac"e network services are not confiured! Critica"

    .6SPI2,B%) *pper bound is "ower t$an "ower bound! 'edium

    .6SPI2,B/,) Cannot connect to t$e Orac"e Listener usin userpassF Critica"

    .6SPI2,B/) Inva"id c$aracter in rane #number e(pected&! 'edium

    .6SPI2,B32) Interna" Error from I;O interface! Critica"

    .6SPI%,B2) ;$e confiuration fi"e does not e(ist! P"ease confiure t$is node! *rent

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    Description O!SDSe"erit

    .6SPI%,B/) Co""ectionAna"ysis $as been turned ONO88 Critica"

    .6SPI/,B2) Synta( error! 'edium

    .6SPI/2B%) .up"icate definition of database! i$

    .6SPI/2B+) Co""ection for metric fai"ed #dbspiHerror!!!& *rent

    .6SPI@,B2@) ;$e ca"" to function -s in -s fai"ed! Critica"

    .6SPI@,B2) Report not defined!

    .6SPI@,B22) *nab"e to create view for tab"e tab"eF for metric metricF!

    .6SPI@,B2/) Connection attempt to server -s wit$ user -s fai"ed!

    .6SPI@,B23) *nab"e to "oad dbspi stored procedures on server -s!

    .6SPI) A"" remainin errors!

    Oracle DB-SPI Oracle log-#ile

    Description Frequency OVSD

    Severity

    ORA-00018 Max number of sessions exceeded 10 minutes Urgent

    ORA-00019 Max number of sessions licenses exceeded 10 minutes Urgent

    ORA-00020 Max number of processes exceeded 10 minutes Urgent

    ORA-00025 ailed to allocate memor! 10 minutes Urgent

    ORA-00050 O"# error occurred $%ile obtaining en&ueue 10 minutes Urgent

    ORA-00051 'ime-out occurred $%ile $aiting for resource 10 minutes Urgent

    ORA-00052 Max number of en&ueue resources exceeded 10 minutes Urgent

    ORA-0005( Max number of en&ueues exceeded 10 minutes Urgent

    ORA-00055 Max number of )M*+*O,# exceeded 10 minutes Urgent

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    Description Frequency OVSD

    Severity

    ORA-0005. Max number of temp table loc/s exceeded 10 minutes Urgent

    ORA-00059 Max number of datafiles exceeded 10 minutes Urgent

    ORA-000( *O+*3# initiali4ation parameter exceeded 10 minutes Urgent

    ORA-0010 )eadloc/ detected 6public ser7ers 10 minutes Urgent

    ORA-00151 #!stem tablespace cannot be broug%t offline 10 minutes Urgent

    ORA-0015 ,annot drop s!stem rollbac/ segment 10 minutes Urgent

    ORA-001550 ,annot drop s!stem tablespace 10 minutes Urgent

    ORA-00155 Out of transaction slots in transaction tables 10 minutes Urgent

    ORA-001555 #naps%ot too old 10 minutes Urgent

    ORA-001558 Out of transaction )s in rollbac/ segment 10 minutes Urgent

    ORA-00152 ailed to extend rollbac/ segment 10 minutes Urgent

    ORA-0015.2 Rollbac/ segment to big 10 minutes Urgent

    ORA-0020 3rror reading control file 10 minutes ,riticalORA-0020 3rror $riting control file 10 minutes ,ritical

    ORA-00210 ,annot open control file 10 minutes ,ritical

    ORA-0021 Unable to determine bloc/ si4e for control file 10 minutes ,ritical

    ORA-0021. nconsistent control file bloc/ si4e 10 minutes ,ritical

    ORA-00218 ,%anged control file bloc/ si4e 10 minutes ,ritical

    ORA-00221 3rror on $rite to control file 10 minutes ,ritical

    ORA-00255 3rror arc%i7ing log 10 minutes Urgent

    ORA-0025. Arc%i7er stuc/ 10 minutes Urgent

    ORA-0025 nstance reco7er! re&uired 10 minutes Urgent

    ORA-002.0 3rror creating arc%i7e log 10 minutes Urgent

    ORA-002.2 3rror $riting arc%i7e log 10 minutes Urgent

    ORA-00290 Operating s!stem arc%i7ing error 10 minutes Urgent

    ORA-00(02 *imit of number of redo logs exceeded 10 minutes Urgent

    ORA-00(5 Redo log $rite error 10 minutes Urgent

    ORA-00(8 #ingle process redo failure 10 minutes ,ritical

    ORA-00(.1 o free buffer %andles a7ailable 10 minutes Urgent

    ORA-00(90 *og file is being cleared: cannot become currentlog

    10 minutesUrgent

    ORA-00(92 *og file is being cleared: operation not allo$ed 10 minutes Urgent

    ORA-00( Oracle is not licensed 10 minutes Urgent

    ORA-00(. Oracle feature is not licensed 10 minutes Urgent

    ORA-00( bac/ground process did not start 10 minutes ,ritical

    ORA-00 bac/ground process failed $%ile starting 10 minutes ,ritical

    ORA-005 bac/ground process did not start after n seconds 10 minutes ,ritical

    ORA-00 bac/ground process started $%en not expected 10 minutes Urgent

    ORA-00. fatal error in bac/ground process 10 minutes ,ritical

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    Description Frequency OVSD

    Severity

    ORA-009 bac/ground process unexpectedl! terminated 10 minutes ,ritical

    ORA-00.0 *;R process terminated $it% error 10 minutes ,ritical

    ORA-00.1 ) process terminated $it% error 10 minutes ,ritical

    ORA-00. #MO process terminated $it% error 10 minutes ,ritical

    ORA-00.5 'R;R process terminated $it% error 10 minutes ,ritical

    ORA-00. R3,O process terminated $it% error 10 minutes ,ritical

    ORA-00.. #=x process terminated $it% error 10 minutes ,ritical

    ORA-0080 *,x process terminated $it% error 10 minutes ,ritical

    ORA-008( )uring s%utdo$n a process abnormall! terminated 10 minutes ,ritical

    ORA-0000 nternal error code 10 minutes Urgent

    ORA-0001 ,leanup loc/ conflict 10 minutes UrgentORA-0002 nternal programming exception 10 minutes Urgent

    ORA-000( Oracle #er7er session terminated b! fatal error 10 minutes Urgent

    ORA-000 3rror occurred at recursi7e #?* le7el 10 minutes Urgent

    ORA-000 nternal error code 10 minutes Urgent

    ORA-00.0( Maximum number of dictionar! cac%e instanceloc/s exceeded

    10 minutesUrgent

    ORA-0111 O error $riting bloc/ to file 10 minutes ,ritical

    ORA-01115 O error reading bloc/ from file 10 minutes ,ritical

    ORA-0111 3rror in opening datafile 10 minutes ,ritical

    ORA-01118 ,annot add more datafiles 10 minutes UrgentORA-01122 datafile failed 7erification c%ec/ 10 minutes Urgent

    ORA-0112( ,annot start online bac/up 10 minutes Urgent

    ORA-01128 ,annot start online bac/up 10 minutes Urgent

    ORA-0119 ,annot s%utdo$n because online bac/up set 10 minutes Urgent

    ORA-0115 )atabase bus! 10 minutes Urgent

    ORA-01155 )atabase is being open or closed 10 minutes Urgent

    ORA-0121 3xternal cac%e %as died 10 minutes Urgent

    ORA-0122 )ata file suffered media failure 10 minutes Urgent

    ORA-012( #!stem tablespace file suffered media failure 10 minutes Urgent

    ORA-015. Max number of concurrent transactions exceeded 10 minutes Urgent

    ORA-015.8 Oracle data bloc/ corrupted 10 minutes ,ritical

    ORA-01599 ,ac%e space is full 10 minutes Urgent

    ORA-0128 Max number of extents reac%ed for rollbac/

    segment

    10 minutes

    Urgent

    ORA-0129 Max number of extents reac%ed sa7ing undo 10 minutes Urgent

    ORA-01(0 Max number of extents reac%ed in temp segment 10 minutes Urgent

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    Description Frequency OVSD

    Severity

    ORA-01(1 Max number of extents reac%ed in table 10 minutes Urgent

    ORA-01(2 Max number of extents reac%ed in index 10 minutes Urgent

    ORA-0150 Unable to extend rollbac/ segment 10 minutes Urgent

    ORA-0151 Unable to extend sa7e undo segment 10 minutes Urgent

    ORA-0152 Unable to extend temp segment 10 minutes Urgent

    ORA-015( Unable to extend table 10 minutes Urgent

    ORA-015 Unable to extend index 10 minutes Urgent

    ORA-0155 Unable to extend cluster 10 minutes Urgent

    ORA-015 Max number of extents reac%ed in cluster 10 minutes Urgent

    #%utting do$n instance 6abort 10 minutes

    #%utting do$n instance 6immediate 10 minutes

    #%utting do$n instance 6normal 10 minutes *o$

    #tarting Oracle instance 6normal 10 minutes#tarting up Oracle R)