Mohammad J. Al-Mazeedi. Six Sigma Deployment in Kuwait Central Blood Bank.
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Transcript of Mohammad J. Al-Mazeedi. Six Sigma Deployment in Kuwait Central Blood Bank.
Mohammad J. Al-Mazeedi.
Six Sigma Deployment in Kuwait Central Blood Bank
Contents
• Introduction• Six Sigma Levels• Six Sigma Method.• Six sigma Roles for implementation.• KCBB Project.• KCBB Conceptual Module• KCBB Six Sigma Tools.• Finding & Recomendation
Introduction
Efficiency Percentage
For Sigma
1- 31% 2- 69.2%
3- 93.32% 4- 99.379% 5- 99.977%
6- 99.9997%
Six Sigma Levels
3.4
230
6,210
66,800
308,000
690,000 1σ1σ
2σ2σ
3σ3σ
4σ4σ
5σ5σ6σ6σ
DMAIC
Six Sigma Roles for Implementation
Discarded blood units classification of factors
Human Controllable
Factors54.84%
Non-Human Controllable
Factors45.16%
Breakdown of Human Controllable Factors
Pending Reports44.70%
Others55.30%
Overall scope of Improvement
Others30.33%
Pending Reports24.51%
Non-Human Controllable
45.16%
KCBB Project
KCBB Conceptual module
Project Storyboard
Project Charter
SIPOC
Define Measure Analyze
HFMEA
Pareto Analysis
Before
After
Process Flow
5 Why
Cause-Effect
Brainstorming
Project Storyboard
Project Charter
SIPOC
Define Measure Analyze
HFMEA
Pareto Analysis
Before
After
Process Flow
5 Why
Cause-Effect
Brainstorming
Example of KCBB SIPOC
HFMEA
• HFMEA stand for Healthcare Failure Mode and Effects Analysis.
• It is an analysis of potential failure modes within a system for classification by severity or determination of the effect of failures on the system. It is widely used in manufacturing industries in various phases of the product life cycle and is now increasingly finding use in the service industry. Failure causes are any errors or defects in process, design, or item, especially those that affect the customer, and can be potential or actual
Implementation of HFMEA
Step 1- Select a Process – Select the process you want to examine. Define the scope (Be specific and include a clear definition of the process or product to be studied).
Step 2 - Assemble the Team - Assemble the Team – Multidisciplinary team with Subject Matter Expert(s) plus advisor
Step 3 - Graphically Describe the Process
Step 4 - Conduct the Analysis
Step 5 - Identify Actions and Outcome Measures
• Step 3 A & B. Consecutively number each process step.
Hot bath Wear your cloth
Prepare your coffee or tea
Drive your car
Implementation of HFMEA
1 2 3 4
• Step 3C & D. If necessary, list sub-process steps and consecutively number.
Hot bath Wear your cloth
Prepare your coffee or tea
Drive your car
Sub-processes:
A. Prepare your towel.C. Check the water temperature.
Sub-processes:
A- Iron your cloth B. Check the color if it fit wellC. Prepare your makeup (women only) that suit the cloth. D- wear your cloth
Sub-processes:
A. Add coffee or tea to the coffee maker.B. Prepare your cupC. Add sugarD. drink your coffee or Tea
Sub-processes:
A. Check your keysB. Check the gas levelC. Start your engine D. Drive your car.
1 2 3 4
• The Risk priority Number (RPN) is calculated for each of the causes. RPN is calculated by
(Severity) X (Occurrence) X (Detection)• Highest RPN 1000 lowest 1
RPN
5 Whys Analysis
• The 5 Whys is a technique used in the Analyze phase of the Six Sigma DMAIC methodology. It's a great Six Sigma tool that doesn't involve data segmentation, hypothesis testing, regression or other advanced statistical tools, and in many cases can be completed without a data collection plan.
5 Whys Example• Problem Statement: You are on your way work in the
morning and your car didn’t work.1. Why did your car stop? - Because it ran out of gas.2. Why did it run out of gas? - Because I didn't buy any gas on my way to home.3. Why didn't you buy any gas this morning? - Because I didn't have any money.4. Why didn't you have any money? - Because I spent it all last night purchasing new computer.5. Why did you spent it all your money new computer? - Because I upgrade the options and cost me more than I expected.
Finding & Recommendation
• Improvement in profit• Costs reduction• Wastages reduction• Cycle time improvement• Improved customer satisfaction• Improved services and product• Understanding of Customer requirement
Thank You