Mohamed Mostafa Gad Abdo

145 Flat 43 El Shorouk City. Nasr City Cairo Mobile: +201001211620

E-mail (1): mohamedgad_12@yahoo.com E-mail (2): mohamedgad12@gmail.com Nationality: Egyptian Date of Birth: 12th December, 1972 Civil Status: Married – Three kids Current location: Sharm El Sheikh / Egypt

Personal skills

Active listening and evaluating the situations very well

Decision maker

Involved and active member in corporate tasks and responsibility

Team motivator and have the way to encourage the team to achieve the targets

Business oriented with a keen eye for detail and a passion towards providing excellent quality service

Solutions creator throughout best practices and thinking out of the box

Create and live the operation excellence

Team leader and believes the teamwork effectiveness

Creating positive work environment Team supporter

Results focus

Developing my team knowledge and skills all time

Strong kitchen management skills

Strong purchasing skills

Tasks achiever

Maximizing revenues & profitability

Training & development of multi cultural team

Strategic planning and development of food and beverage concepts

Strong budget planning and forecasting skills

Professional experience

Hilton Sharm Waterfalls Resort Food & Beverage Manager February 2012 - present

401 Rooms / 8 Bars / 4 Restaurants / In room dining / 1 Conference & Meeting Room / Spa Operation / 120 F&B employees

Sharm El Sheikh – South Sinai Responsibilities:

Manage all Food & Beverage department operation

Maintain exceptional levels of customer service

Ensure compliance of Hilton brand standards

Recruit, manage, train and develop the F&B team

Manage guest queries in a timely and efficient manner

Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll

Set departmental targets and objectives, work schedules, budgets, and policies and procedures

Develop and plan all outlets, coffee breaks, Sp. Events and buffet menus

Accountable for monthly stock takes

Incentivise team members to maximize sales and revenue

Carry out annual and mid-year appraisals with all team under my responsibility

Evaluating guest satisfaction levels with a focus on continuous improvement and best practices

Ensure communication meetings are conducted and post-meeting minutes generated for follow up

Very environmentally aware

Assisting other departments wherever necessary and maintain good working relationships in order to make the work very smooth and easy

Comply with hotel security, fire regulations and all health and safety legislation

Mövenpick ALSokhna Food & Beverage Manager

June 2010 – February 2012

162 rooms / 6 outlets / 2 Conference & Meeting Room / 52 F&B employees

Al Sokhna – Red Sea

In charge of food & beverage operation, animation and stewarding, 01 main restaurants, 02 a la carte restaurants (Italian & Seafood), 01 Pool snacks & bars, 01 Beach bar, 01 Lobby bar, Oriental café, 03 Conference Rooms and Room service.

Experience serving guests on different meal plans (from Bed only to Full board )

Enhancing the full setup of the F&B operation needs and objectives

Mövenpick El Gouna Asst Food & Beverage Manager

May 2008 – June 2010

554 rooms / 11 outlets / 5 Meeting Room / 182 F&B employees

__________________________________________________________________________ El Gouna – Hurghada Red Sea

Le Meridian Makadi Bay Asst Food & Beverage Manager

July 2007 - April 2008

1240 rooms / 20 outlets / 4 Conference & Meeting Room / 242 F&B employees

Hurghada - Red Sea

Iberotel Saraya Makadi Asst Food & Beverage Manager

August 2006 - July 2007

325 rooms / 14 outlets / 1 Conference & Meeting Room / 90 F&B employees

Hurghada - Red Sea

Pyramisa Resort & Casino Senior Asst Food & Beverage Manager

December 2005 - August 2006

__________________________________________________________________________ 680 rooms / 16 outlets / 6 Conference & Meeting Room / 121 F&B employees

Sharm El Sheikh – South Sinai

Domina Elaria Nuweiba Hotel & Resort

Asst Food & Beverage Manager Opening Team

July 2005 – December 2005

280 rooms / 5 outlets / 1 Conference & Meeting Room / 60 F&B employees

Nuweiba – South Sinai

Domina Coral Bay Resort & Casino Acting Asst Food & Beverage Manager

February 2005 - July 2005

__________________________________________________________________________ 1700 Rooms and 63 Villa / 26 Outlets 5 Stars Hotel & Casino / 10 Conference & Meeting Room / 320 F&B employees

Sharm El Sheikh – South Sinai

Domina Marsa Alam – Red Sea Acting Asst Food & Beverage Manager

September 2004 – February 2005

102 rooms / 6 outlets / 2 Conference & Meeting Room / 42 F&B employees

Marsa Alam – Red Sea

Domina Marsa Alam – Red Sea Restaurants Manager Opening Team

September 2003 - September 2004

__________________________________________________________________________ 102 rooms / 6 outlets / 1 Conference & Meeting Room / 42 F&B employees

Marsa Alam – Red Sea

Domina Coral Bay Resort & Casino Head Waiter Opening team

April 1994 - September 2003

__________________________________________________________________________ 1700 Rooms and 63 Villa / 26 Outlets 5 Stars Hotel & Casino / 10 Conference & Meeting Room / 320 F&B employees

Sharm El Sheikh – South Sinai

Ghazala Hotel Waiter

April 1993 - March 1994

175 rooms / 6 outlets / 65 F&B employees

Sharm El Sheikh –South Sinai

Sharm Club Hotel (Ventaglo) Waiter July 1992 - April 1993

204 rooms / 4 outlets / 70 F&B employees

Sharm El Sheikh – South Sinai

Education / Courses / other relevant experiences

Commercial Technical Institute Cairo (V.Good) 1992 Specialization: A.C.C

Kitchen management 201- The Hague Hotel school

Menu building training

Advanced F&B Management Course

RevMax Training

Mandatory Hilton brand trainings

Essential management techniques. Moevenpick business academy ( 2009 - 2010)

Menu planning and pricing strategies

Revenue management – Maximization

Go for excellence - Wow your guest

Time management

Management skills (leadership)

Train the trainer

Exceed guest expectations

Guest courtesy

Communication skills

Fire fighting

Grooming and hygiene

Motivating and empowering your team

HACCP (Food safety program)

Consumer and food & beverage trends

Effective menu engineering

Operation effectiveness

Extraordinary operations skills

Computer Skills

Windows 07

Windows XP

Print Artist

Power Point

Micros-Fidelio

Opera

Microsoft Outlook 2007

Regional responsibilities and projects

Go for excellence (Mövenpick MEA) Committee member and active trainer

Buffet enhancement project (Hilton EMEA) Team leader

Operation excellence – (Hilton Africa & Indian Ocean and Egypt & Levant) Workgroup leader – Resorts sector.

Education

Languages

Arabic (Mother tongue)

English (V. Good Understanding and Writing)

Italian (V. Good Understanding and Talking)

Russian (Basic Understanding and Talking)

Professional References

Mr. Mohamed Abdo (HR Director. Mövenpick Al Sokhna) +201003404264

Mr. Louic Lestiven (F&B Director. Mövenpick El Gouna) +20122188599

Mr. Galal Hamdy (General manager. Hilton Worldwide) +201223167700, +201093167700

Mr. Jarrett Beaulieu (Dir of F&B Dev Opening EMEA Hilton +971 4 4464240

Mr. Marco Bernasconi (F&B Director. Mövenpick El Gouna) +41763688231, +21671741444, +21626636300

Mr. Thilo Schrewe (Operation manager. Hilton Sharm Waterfalls Resort) +2 693663232, +201006001679

Mr. Mohamed Kamel (Director of Sales Renaissance Golden view Sharm) +20122397001

Mr. Hussein Hassanen (General Manager Domina Marsa Allam) +201205856154

Mr. Amro Assad (General manager Le Meridian Dahab) +20123104195

Mr. Mahmud Zaki (General manager Ibrotel Sharm) +20104036341, +20122367917

Mr. Mohamed Tarek (HR Director. Mövenpick Al Gouna) +201222227791

Mr.Waled Morsy (Africa Finical controller Mövenpick hotels and resorts) +20121265935

Mr. Ashraf Azam Finical controller Mövenpick El Gouna +201284440248

Dr. Alaa Mehbed (Food safety manager. Diversey - Egypt) +201222798756 Thank you Mohamed Gad