modern & cost effective - public transport service

8/7/2019 modern & cost effective - public transport service

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Modern & Cost EectivePublic TransPorT service

1

Modern & Cost EectivePubic Transport Service


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Conclusion o negotiations

Contract signature20th November 2010


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WHATS IN IT FOR YOU?

1. 3.5m less per year in Malta subsidy

2. First ever ull bus service in Gozo

3. Lower ares or all residents

4. Cheap weekly ares or non-residents

5. One Fare Everywhere

6. New buses (70%)

7. All buses Euro V

8. Substantially lower emissions

9. All buses ully accessible

10. A/c and CCTV on all buses


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11. More routes; More requent

12. More termini More interchanges

13. Longer operating hours or all routes

14. Night service

15. Maximum waiting times or all routes

16. Schedules & Bus arrival times an SMS away

17. More inormation on bus & bus stops

18. More employment

19. More discipline

20. Better trained drivers


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5

ARRIVA

One o the argesttransport operators

in Europe

Empoys 38,500 peope

Deivers more than1 biion passengerjourneys per year


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WHO IS ARRIVA?

Operates in: Since:UK 1980

Denmark 1997

Sweden 1997

Netherands 1998

Spain 1999

Portuga 2000

Itay 2002

Waes 2003

Germany 2004

Czech Repubic 2006

Poand 2007

Hungary 2008

Sovakia 2008

UK

Denmark

Swede

Netherands

Spain

PortugaItay

Waes

Germany

Czech


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7

ARRIVA

Arrivarevenue rom activities:

3 bn+

Deutsche Bahnrevenue rom activities:

16 bn+


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BUS PATRONAge

Constant decine in passengers

1979 59,200,000

1989 42,100,000

1999 32,000,000

2009 30,224,582


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BUS PATRONAge

Moda Spit

1989 1998 2010*

Car (and passengers) 54.7% 70.2% 74.6%

Bus (and grouped transport) 31.7% 17.6% 15.0%

Others 13.5% 12.2% 10.4%

*National Household Travel Survey


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10

COST TO TAXPAYeR

Mata Gozo TotaATP claim 2009 9.0m 0.0m 9.0m

(7.1m paid in 2008)

Arriva Bid 7.5m 2.75m 10.25

(10 years cash average)

Negotiated 4.8m 1.40m 6.2m*

*4.1m o which to cover reduced prices

or pensioners, students and chidren

+ Proft sharing

+ No increase or 10 years


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Risk Transer: ATP subsidy in 2000 was 1.1m

Capital cost o feet replacement: Est. 39m

Budget saving: at present 35m in 10 years

Contract: service levels and penalties

Much better service:

New,Modern,Adaptablebuses

Reducedemissions

Moreroutes,morefrequencies

SameFares

Better service or ess cost

COST TO TAXPAYeR


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12

THe FLeeT

Accessibe, cean and sae

264 buses(down rom 508)185 new buses Euro V Engine

79 reurbished buses Euro V Engine


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13

THe FLeeT - emISSION

48% Hydrocarbons

94% Particulate Matter 70% Oxides o Nitrogen

55% Carbon Monoxide

Emissions Reduced


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14

THe FLeeT - SmALL BUSeS

used or villages and park & ride

more manoeuvrable and

more economical All new with Euro V engines

seating27standing21

9 metre buses (51)


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9 metre hybrid buses (10)8 in Mata

VallettaandFloriana

ThreeCitiesconnectedwithPaola

MaterDei,UniversitythroughLija,

Balzan, BKara, Attard and Ta Qali

2 in Gozo Victoria,Cittadella

Victoria,Zebbug

Victoria,Xaghra,SantaLucia,Kercem

Seating28Standing21AllnewwithEuroVengine

& i


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7 metre buses (2)

Internal service or Valletta

All new with Euro V engineSeating14Standing12

d & C i


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THe FLeeT - STANDARD BUSeS

Higher passenger capacity

125 are New Euro V engine

28 are reurbished andupgraded to Euro V engines

Seating40Standing30

Standard 12 metre buses (153)

M d & C t E ti8


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THe FLeeT - ARTICULATeD BUSeS

Articuated buses (46)

Busy services on main roads particularly rom/to Airport/

Cirkewwa/Mgarr terminals and Sliema routes

Airport services with luggage space

Buses presently used in other cities

All reurbished to Euro V standard

Seating49Standing60

Modern & Cost Eective


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THe FLeeT

Air conditioning, CCTV system, ully accessible,detailed inormation on board, PA system

Average age throughout 10-year

contract is 6.5 years (down rom 35 years)

Number o bus seats up rom

13,900 to 20,500 passengers Separation o drivers & passengers

Seats:

Accessiblepriorityseatsforpersons

with mobility impairment

Adequatelegroombetweenseats



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THe FLeeT

Inside the bus Announcement o next stop

Electronic displays showing next

stop and inal destination

Contact details o operator or complaints

Signs in Maltese and English

No smoking signs

irst aid, ire extinguishers

Tracking devices on all buses

linked with operator and Authority



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NeTWORK

24mainlines2crosslines4airport30feederlinesGozo:10mainlines

Coverage Mata (km/year) Gozo (km/year)

Present 17,500,000 450,000

New 45,000,000 1,200,000

+34% +38%

Subsidy/km

Present 0.47 n/a

New 0.29 1.51

Modern & Cost Eective22


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NeTWORK

Operation Times

05:30 to 23:00 all Malta and Gozo

(approximately 80% o the routes today stop beore)

Increased requencies 07:00 to 19:00

on weekdays and Saturdays



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23

NeTWORK

Night Services

250,000 km per year

14 routes rom 23:00 to 05:30

Additional routes during Summer

Routes connecting St Julians to all island



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DISTRIBUTIONTermini

Termini

Valletta

BugibbaVictoria

T T

T

Termini



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INFRASTRUCTUReTermini

Park&Ride

Termini

Valletta

BugibbaVictoria

Park&Ride

Floriana

Luxol

Marsa

T

P

T

T

Park&Ride



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Park&Ride

Major Interchanges

Termini

Valletta

BugibbaVictoria

Park&Ride

Floriana

Luxol

Marsa

Major

Interchanges

Birid-deheb

PaolaBKara

Rabat

Sliema

MaterDei

Bombi

Airport

T

P

M+ T

T

M+

M+

Major Interchanges



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& Public TransPorT service

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Park&Ride

Major Interchanges

Minor Interchanges

Tota cost

Termini

Valletta

BugibbaVictoria

Park&Ride

Floriana

Luxol

Marsa

Major

Interchanges

Birid-deheb

PaolaBKara

Rabat

Sliema

MaterDei

Bombi

Airport

Minor

Interchanges

Hal-Warda

TechnoParkFleurDeLys

DeRohan

MileEnd

Zurrieq

Tal-Qroqq

TaQali

Mosta

T

P

M+ M- T

T

M+

M+ M-

M-

M

M-

M-

M-

M-

Minor Interchanges



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& Public TransPorT service

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INFRASTRUCTURe

Bus Stops 850 in Malta/120 in Gozo

Arriva will pay 800,000 to

replace all bus stop poles

TM will invest 120,000 in bus shelters Inormation on Bus Stops:

Timetable ArrivalTime

Route

NetworkMap

CallCentreNumber



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Public TransPorT service

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INFRASTRUCTURe

7m IT SystemRea time ino to Authority:

BuspositionthroughGPS

arrivaltimeoneachbusstop

alertforalldelays

personsboardingeachbusstop

Inormation to Passenger:

fulltimetableforeachroute

onlinejourneyplannerwithbusstops/times/fares

smsquerycapability

arrivaltimequerycapability

Maximum Waiting Time



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Public TransPorT service30

INFRASTRUCTURe

Trave Inormation Inormation on routes and timetables

at ALL 970 bus stops and all buses

Detailedroutemapsonallmainbusstops

Call centre provided by operator

Radio updates

Destinationandroutenumberdisplaysonthe

ront, on the side, and on the back o each bus

Lealets, pocket size maps, regional maps,

and other inormation on the services



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FAReS

Validity Adult Adult Student(hoder o (others)

Matese

ID card) (

2 hour 1.30 2.20 n/a Day 1.50 2.60 n/a

7 day 6.50 12.00 n/a

30 day 26.00 45.00 21.00

90 day 72.00 120.00 60.00

MAlT



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FAReS

ValidityPeriod Adult(Matese ID card

with Gozo

address) (

2 hour 1.00 Day 1.50

7Day 6.50

30Day* 10.00

*GozitanIDcardholdersofMaltaSeasonTickettravelinGozoforfree.

GOZ


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FAReS - LOCKeD IN

Fareslocked in or 10 yearsexcept or Cola & direct taxes

No increases or uel price movements,

inlation and all other costs

Cola mechanism ater year 3

2 per week increase in Cola =0.003 increase in are*

*assumed 1,000 employees and 35,000,000 tickets sold


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FAReS

Reguar Commuters

Used daiy Used 5 days

per week

on 1 day ticket 1.50 --on 7 day ticket 0.93 1.30

on 30 day ticket 0.87 1.21

on 90 day ticket 0.80 1.11

Average cost today 1.08


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FAReS

Students


per week

on 30 day ticket 0.70 0.98on 90 day ticket 0.67 0.92



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FAReS

Pensioners


per week




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FAReS

Chidren


per week




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FAReS

City 1 Day Ticket 7 Day Ticket

Edinburgh 3.45 17.30

Lisbon 3.75 26.25

Brussels 4.50 19.00

Madrid 5.20 23.60

Paris 5.90 17.20

Rome 4.00 16.00

Amsterdam 7.00 29.00

Dublin 6.00 21.00

Prague 4.05 20.30

Mata 2.60 12.00

MAlTA IS AMONGST THE CHEAPESTWHEN COMPARED TO OTHER CITIES


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FAReS

How do you buy tickets? Range o ticket types including

smart cards and paper tickets

Eventually, tickets sent to mobile

Choice o purchasing tickets at

time o travel or in advance

Vending machines, website, call

centre, shops or staed booths

Option to buy rom bus on most routes


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PARK & RIDe: FAReS

Category

First iteen minutes

Parking, or any amount otime, between 0700hrs and1900hrs in any one day

Parking, or any amount o

time, between 1900hrs and0700hrs in any one day

7-day ticket valid or all hours

P&R2 luxo and P&R3 Marsa

FREE

2.00(incl. return trip or driver, plus0.50 per additional passengeror a one-way trip)

4.00

(incl. return trip or driver, plus0.50 per additional passengeror a one-way trip)

Not oered

P&R1 [Foriana]

FREE

2.50(incl. return trip or dri0.50 per additional por a one-way trip)

4.00

(incl. return trip or dri0.50 per additional por a one-way trip)

10.00(incl. return trip or dripassenger, plus 0.50 passenger or a one-w

PARK AND RIDE

(inclusiveofVATat1


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PARK & RIDe

Park & Ride - ForianaPresent cost o operation:

Income Expenditure

Minivans 0 320,870

Parking 0 320,349CVA 1,236,544 1,947,542

1,236,544 2,618,761

loss o 1,382,217 unded by taxes


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Public TransPorT service

PARK & RIDe

Park & Ride - Foriana Increase o 391 spaces to total o 1476 spaces

Same requency o service

7 day ticket or 10 including parking

and return to Valletta or 2 persons

Car sharing cost o 1 per person per day


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PARK & RIDe

Other Park & Rides Pembroke (luxo) 577 spaces

Marsa 312 spaces

Directbuslinksto:

Paceville,SanGwann,Sliema, Valletta, Bugibba, Mellieha, Cirkewwa

Hamrun,Valletta,Qormi,Zebbug,BKara,

Attard, Rabat, Bugibba, Mosta, Paola,

Tal-Qroqq,SaintVincentDePaul,MIA,BBugia,

St.Lucia,MaterDei,Cirkewwa,Sliema


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PARK & RIDe: FeeS

locked in or 10 years

except or Cola and direct taxes

No increase or:

fuelpricemovementsinflation

allothercosts

Modern & Cost EectivePublic TransPorT service45


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STAFF

Full time employment c.920

Drivers:c.780

companyresponsiblefordriversdiscipline

driversworkmaximum

9 hr/day, 56 hr/week, 90 hr/2 weeks



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STAFF: DRIVeR TRAININg

Recruit & train new drivers

Re-train/ provide reresher training or existing drivers

Extensive customer services training or all employees

Ongoing annual learning requirement thereater

Team o expert driver trainers to

train Maltese driver trainers

Training buses will be used during the mobilisation periodBespoke set o driver training and support materials

Arriva will be introducing a ull Certiicate o

Proessional Competence (CPC) programme

Strict conditions on behaviour and appearance o drivers



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TRANSPORT ReFORm

A policy that has reormed transport in Malta in 3 years

Most diicult, ambitious and rewarding

Targets

Modalshift

Emissionreduction

Reducecostforusers

Transport Reormprocess nearing the end



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Thank You

modern & cost effective - public transport service

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