Mobile Survey 2 PPT 12-20-10

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    Mobile Applications Survey IIDecember 2010

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    MicroStrategy Mobile Applications Survey II

    Overview

    2

    The MicroStrategy Mobile Applications Survey is an

    ongoing survey series intended to assess the current

    status and future plans that organizations have to

    deploy mobile enterprise applications.

    Mobile Applications Survey II Facts:

    Over 2,400 completed responses

    Conducted November 2010

    Promoted to over 100,000 business and IT

    professionals

    The original Mobile Applications Survey was

    completed in June 2010.

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    83% of all respondents stated that their organizationswill deploy or are investigating deployment of mobile

    apps within the next two years.

    62% of respondents with existing or planneddeployments are focused on using the Apple iPhone.

    55% of respondents with existing or planned

    deployments are focused on using the Apple iPad, upfrom 40% in the June 2010 survey

    Survey Highlights

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    Respondents indicate that BI will be the most widely

    deployed mobile app over the next 24 months

    52% of respondents indicate that within the next 24months, mobile BI will be used by more than 20% oftheir organization

    Security concerns (26%) were most often cited as the

    reason respondents organizations would not buildmobile apps.

    Survey Highlights

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    Organizations Are Moving Quickly To Adopt

    Mobile Apps

    n=2,260

    Already DeployedMobile Apps

    37%

    Next 12 Months14%

    12-24 Months7%

    Actively

    Investigating25%

    No Activity17%

    Has your organization deployed, or is your organization currently deploying,

    mobile applications ("apps") on smartphones or tablets?

    - 5% since June

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    BlackBerry Leads In Deployments

    6n=2254

    What mobile device platforms are currently deployed by your organization?

    72%

    54%

    37%

    17%

    24%

    7%

    2%

    7%

    5%

    0% 10% 20% 30% 40% 50% 60% 70% 80%

    RIM BlackBerry

    Apple iPhone

    Apple iPad

    Windows Mobile

    Google Android

    Palm

    Symbian

    Other smartphone

    Other tablet

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    But App Development Plans Disproportionately

    Focus on Apple

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    n=2215

    For which mobile platforms have you built or plan to build mobile apps?

    56%

    62%

    55%

    19%

    32%

    4%

    2%

    6%

    7%

    0% 10% 20% 30% 40% 50% 60% 70%

    RIM BlackBerry

    Apple iPhone

    Apple iPad

    Windows Mobile

    Google Android

    PalmSymbian

    Other smartphone

    Other tablet

    - 10% since June

    - 6% since June

    + 15% since June

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    Mobile BI Will Be Rapidly Adopted

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    Which of the following mobile applications will be used or deployed by

    your organization over the next 24 months?

    30%

    20%

    31%

    62%

    19%

    11%

    6%

    9%

    6%

    9%

    5%

    13%

    0% 10% 20% 30% 40% 50% 60% 70%

    Customer relationship management (CRM)

    Sales force automation (SFA)

    Applications designed for customer use / engagement

    Business intelligence (reports and dashboards)

    Database access

    Field service automation

    Asset management

    Supply chain management

    Merchandising

    Enterprise resource planning (ERP)

    Composite applications

    Other

    n=2278

    + 5% since June

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    How many mobile apps (of any type) does your organization intend to

    deploy over the next year?

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    The Majority Of Organizations Will Deploy 1-10 Apps

    In The Next Year

    n=2086

    72%

    18%

    6%

    1%

    3%

    0% 10% 20% 30% 40% 50% 60% 70% 80%

    1 - 5 apps

    6 - 10 apps

    11 - 25 apps

    26 - 50 apps

    More than 50 apps

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    Organizations Currently Prefer In-House

    Development

    10n= 2,121

    How do you or will you develop your mobile applications?

    0% 20% 40% 60% 80%

    In-house development

    Systems integrator or other third partydevelopment

    Purchasing turnkey apps

    Other

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    Native Apps Are Becoming The Preferred

    Mobile Architecture

    11n= 2,168

    Which mobile application architecture do you use or plan to use to deliver

    mobile apps?

    49%

    28%

    14%

    6%

    4%

    39%

    0% 10% 20% 30% 40% 50% 60%

    Native mobile platform client (e.g., AppleiPhone App or Windows Mobile)

    Mobile browser

    Java client

    Mobile middleware-based system

    Other

    Don't know

    + 5% since

    June

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    Importance of Mobile BI App Functionality

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    What functionality is most important to you in a mobile business intelligence solution?

    n= 1339

    Extremelyimportant

    Very importantSomewhatimportant

    Not important

    View charts / reports 50% 41% 9% 1%

    Dashboards 58% 34% 7% 1%

    Alerts 44% 38% 15% 3%

    KPI monitoring 44% 35% 17% 4%

    Mapping visualization 19% 36% 33% 12%

    Data exploration and analysis 29% 37% 27% 7%

    Guided decision making 24% 41% 28% 8%

    Predictive or "what-if" analysis 16% 31% 39% 15%

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    Mobile BI Use Will Grow Rapidly Within Organizations

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    What percentage of your organization is currently using non-mobile andmobile BI? Plans to use in the future?

    0% 1 - 10% 11 - 20% 21 - 40% 41 - 60%More than

    60%

    Using non-mobile BI 2% 20% 20% 18% 15% 25%

    Using mobile BI 33% 47% 9% 5% 4% 2%

    Using mobile BI in next 12 months 5% 35% 30% 18% 9% 5%

    Using mobile BI in next 24 months 1% 17% 30% 26% 14% 12%

    n=1328 (non-mobile)

    n=1332 (mobile)

    n= 1280 (12 months)

    n=1125 (24 months)

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    Those That Wont Build Mobile Apps Cite

    A Variety Of Factors

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    Why doesn't your organization plan to deploy mobile applications on smartphones?

    22%

    21%

    26%

    12%

    21%

    10%

    5%

    7%

    24%

    0% 5% 10% 15% 20% 25% 30%

    Mobile applications won't benefit our business

    Our emphasis is on laptop-based mobility

    Security concerns

    Immature technology

    Expense

    Lack of platform standards

    Mobile applications are too expensive to develop

    Mobile applications are too expensive to deploy andmaintain

    Other

    n= 509

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    Annual Revenue of Survey Respondents

    15n= 2,658

    Which of the following dollar ranges includes the annual revenue of your organization?

    $5 billion or more19%

    $1 - $5 billion18%

    $500 million$1 billion

    7%$100 - $500million

    9%

    $50 - $100million

    5%

    Under $50 million12%

    Government5%

    Non-Profit3%

    Dont Know /

    Decline to Say22%