Mobile + Social: The Case for Games

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    Mobile + Social

    Volker Hirsch (@vhirsch)

    Social Media World ForumLondon - 15 March 2010

    The Case forGames

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    Mobile Games...

    ... can be a bit of a nightmare

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    You do everything right...

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    on the inside...

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    ... on the outside...

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    ... and on marketing

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    Something is still missing ...

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    THe $ Dilemma (carrier model)

    total revenue

    after VAT

    after carrier

    after distributor

    after porting & QA

    after License

    after production

    after overheads

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    THe $ Dilemma (app store model)

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    What is Social ?

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    Social refers to theinteraction of organismswith other organisms andto their collective co-existence [...]

    Source: Wikipedia

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    A social network is not acommunity!

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    You need Context !

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    Prof Dr Karin Knorr-Cetina,Sociologist

    Jyrri Engestrom,Founder Jaiku

    Concept : Object-CenteredSociality

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    A game is a Social Object?

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    It always was!

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    Its about Engagement

    - Gamers Interact by the nature ofthe game.

    - Gamers can be Fanatics !

    - A game and the environment inwhich it is set matters to its fans.

    games are powerful socialobjects

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    - Interact with players incontext , i.e. in the game

    - Let players interactbetween them (they have

    a common object !)

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    CwF + RtB = BM

    Mike Masnick, TechDirt

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    WTF ?

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    WTF ?

    Trent Raznor

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    Nine Inch Nails- All Music free under CC license.

    - All videos by fans aggregated onwebsite.

    - Free iPhone app: Fan Finder.

    - Double Album for $10- Deluxe Edition (Double Album + Photo

    Book + BluRay + DVD) for $75

    - 2,500 limited edition signed luxury sets(with Vinyl + prints) for $300

    CwF

    RtB

    Limited Edition sold out in 30 hours !!!

    $750k revenue in 30 hours, $2.3m in week 1.

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    Lets recap:Social is interaction

    in context

    Object

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    make sure that mobilelevers the Social Object(that is: your game)towards Your Users...

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    Mobile is the mostpowerful digital medium

    to date.Why?

    1. Its Big (numbers)2.Its Personal (nature)3.Its really personal

    (Identification of needs)

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    1,700,000,000

    4,600,000,000

    1,800,000,000

    2,250,000,000

    Internet users (PC, Mobile, Web Cafe)

    unique credit card holders

    tooth brushes in use

    mobile phone subscriptions

    475,000,000circulation of newspapers

    825,000,000registered cars

    4,000,000,000FM Radios

    various sources

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    Mobile is a 1st !

    Personal mass media Always carried Always on Built-in billing system

    Always present at the point ofcreative impulse Accurate audience identification Captures social context Enables Augmented Reality

    Tomi Ahonen, Mobile as 7th of Mass Media, 2008;Alan Moore & Jonathan MacDonald, The Glittering

    Allure of the Mobile Society, 2008

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    Its VERY personal...

    91% of people have their mobile within arms reach24/7 .

    64% of Americans are not willing to share theirmobile with anyone. 60% of married people will

    not share their mobile with their spouse!

    It takes an average of 26 h for a user to reporta lost wallet but only 68 minutes to report a

    lost mobile phone .

    Morgan Stanley 2007

    Unisys Survey

    Wired Magazine 2006

    8 out of 10 German men would rather lose theirwife than their mobile phone.

    Jonathan MacDonald; Survey of 10 German

    men at 1am in a bar...

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    OK, its huge, I get it.

    But what do I dowith it?

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    Address the uniquepropositions only

    Mobile offers.

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    Value Levers: the 6 Ms.

    Movement

    Me

    Multi-User

    Machines

    Money

    Moment

    Source: Tomi Ahonen

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    Mobile is a 1st !

    Personal mass media Always carried Always on Built-in billing system Always present at the point of

    creative impulse Accurate audience identification

    Captures social context Enables Augmented Reality

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    We need Tools

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    What

    - Create Fanatics .

    - Provide avenues for playerspassion .

    - Incorporate players strongestcommunity: his friends !

    - Allow Choice : if, when and where toshare. Just offer the path.

    - Keep it in context , i.e. in the game.

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    Examples of how

    - High-Scores ( Reward ) but makethem customizable ( context ).

    - Connect to the community(Avenues of Passion ).

    - Person-to-Person Challenges &Tournaments ( Playful contextualinteraction ).

    - Awards / Rewards ( Fanatics ).- In-Game transactions & Virtual

    Currencies ( Contextual Monetization ).

    74% of all buying decisions are made

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    Source: Bain Consulting

    74% of all buying decisions are madeon a friend s recommendation

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    Real Cross-promotion

    - General ads disregard the powerof context & relevance (Spray-Can).

    - Players = Fanatics = Ambassadors.

    - Promotions by friends in contextare genuine cross-promotions .

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    123,296,966,069,453

    The Law of Big Numbers

    One last thing:

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    The Mass Market is here:

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    dont forgetthe other

    smartphones!

    Ch t l th t

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    Choose a tool thatdelivers all that.

    Scoreloop does... ;-)

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    So...Wheres the Money?

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    Where it always was:

    in your pocket...

    Catchy phrase nicked fromJonathan MacDonald

    S i

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    Summing up:

    Facilitate engagement . Offer avenues to activate the

    players passion .

    Deliver , and in big numbers .

    Got all that? You have a winner !

    And if the user wins, the rest (incl. $ $ $ ) comes almost on its own...

    I C dit

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    Image Creditshttp://biodisplay.tyrell.hu/2008/09/24/experimenting-with-resolution/ http://upload.wikimedia.org/wikipedia/commons/8/85/Numbers_grid_in_NY.jpghttp://gapingvoidgallery.comhttp://upload.wikimedia.org/wikipedia/commons/e/e0/Petanque_players_in_Cannes_(France)_2003.jpg

    http://upload.wikimedia.org/wikipedia/commons/5/56/Bhgs_crowd.jpghttps://svn-create.freedesktop.osuosl.org/public/create/docs/logo/images/light_bulb_off3.jpghttp://www.easy-access.com/garagelo/coloring/tools.gifhttp://picasaweb.google.com/lh/photo/f-4eoJyuiitoJIPDaqrMJQhttp://blogs.fayobserver.com/faytoz/files/2008/10/davinci_toothed_gears_original.jpghttp://www.adsinn.com/wp-content/uploads/2008/01/1100109100-1.jpghttp://adsoftheworld.com/files/images/video-game.jpghttp://www.foldingbikehut.co.uk/images/Toolbox%20Travel.jpghttp ://ridgestonecondos.com/images/istock_000003282632medium_dollar_sign.jpghttp ://cdn2.libsyn.com/sellinggeek/mobilepic.jpGhttp ://www.footballpictures.net/data/media/75/River-Plate-Fanatics.jpghttp ://pervasivegames.files.wordpress.com/2009/04/124659356_bbe1e5 b661_o.jpg

    http ://upload.wikimedia.org/wikipedia/commons/a/a8/FIFA_world_cup_2006_-_ Rome_circus_maximus_flag.jpghttp ://www.wallpaperez.in fo/wallpaper/movie/A-Nightmare-on-Elm-Street-1939.jpghttp ://www.thisfabtrek.com/journey/africa/egypt/20100112-egypt-desert/desert-road-egypt-4.jpghttp ://www.theninhotline.net/archives/old.images/tr_tdspromo2.jpghttp ://www.wright-brothers.org/TBR/Information%20Images/Photos/1903%20First%20Fligh t.jpghttp ://www.uwrf.edu/library/arc/images/diary.jpghttp ://news.msu.edu/media/photo/2009/12/2c305035-52be-4906-b034-022eadb86877.jpghttp ://www.jamesallen.com/engagement-rings/sold/1414/big/Micro-Pave-E ngagement-Rings.jpghttp ://www.cartoonary.com/madagascar/images/madagascar-marty-alex-gloria-melman-penguins-julie n-2048x1536.jpghttp ://writeontheinternet.files.wordpress.com/2007/09/superman.jpghttp ://www.math.nyu.edu/~crorres/Archimedes/Lever/leverBig.gif

    http ://www.ruralmarketingservices.com/images/marketing_road_sign.jpghttp ://cnx.org/content/m23853/latest/Picture%201.pn ghttp ://www.saatchi-gallery.co.uk/museumimages/thumbnail1.php/p2j200749041149arc_ph t.jpg

    http://www.saatchi-gallery.co.uk/museumimages/thumbnail1.php/p2j200749041149arc_pht.jpghttp://cnx.org/content/m23853/latest/Picture%201.pnghttp://www.ruralmarketingservices.com/images/marketing_road_sign.jpghttp://www.math.nyu.edu/~crorres/Archimedes/Lever/leverBig.gifhttp://writeontheinternet.files.wordpress.com/2007/09/superman.jpghttp://www.cartoonary.com/madagascar/images/madagascar-marty-alex-gloria-melman-penguins-julien-2048x1536.jpghttp://www.cartoonary.com/madagascar/images/madagascar-marty-alex-gloria-melman-penguins-julien-2048x1536.jpghttp://www.jamesallen.com/engagement-rings/sold/1414/big/Micro-Pave-Engagement-Rings.jpghttp://news.msu.edu/media/photo/2009/12/2c305035-52be-4906-b034-022eadb86877.jpghttp://www.uwrf.edu/library/arc/images/diary.jpghttp://www.wright-brothers.org/TBR/Information%20Images/Photos/1903%20First%20Flight.jpghttp://www.theninhotline.net/archives/old.images/tr_tdspromo2.jpghttp://www.thisfabtrek.com/journey/africa/egypt/20100112-egypt-desert/desert-road-egypt-4.jpghttp://www.wallpaperez.info/wallpaper/movie/A-Nightmare-on-Elm-Street-1939.jpghttp://upload.wikimedia.org/wikipedia/commons/a/a8/FIFA_world_cup_2006_-_Rome_circus_maximus_flag.jpghttp://pervasivegames.files.wordpress.com/2009/04/124659356_bbe1e5b661_o.jpghttp://www.footballpictures.net/data/media/75/River-Plate-Fanatics.jpghttp://cdn2.libsyn.com/sellinggeek/mobilepic.jpg?nvb=20100306021019&nva=20100307022019&t=0e8ec4dbd7b61544abe52http://ridgestonecondos.com/images/istock_000003282632medium_dollar_sign.jpghttp://www.saatchi-gallery.co.uk/museumimages/thumbnail1.php/p2j200749041149arc_pht.jpghttp://www.saatchi-gallery.co.uk/museumimages/thumbnail1.php/p2j200749041149arc_pht.jpghttp://cnx.org/content/m23853/latest/Picture%201.pnghttp://cnx.org/content/m23853/latest/Picture%201.pnghttp://www.ruralmarketingservices.com/images/marketing_road_sign.jpghttp://www.ruralmarketingservices.com/images/marketing_road_sign.jpghttp://www.math.nyu.edu/~crorres/Archimedes/Lever/leverBig.gifhttp://www.math.nyu.edu/~crorres/Archimedes/Lever/leverBig.gifhttp://writeontheinternet.files.wordpress.com/2007/09/superman.jpghttp://writeontheinternet.files.wordpress.com/2007/09/superman.jpghttp://www.cartoonary.com/madagascar/images/madagascar-marty-alex-gloria-melman-penguins-julien-2048x1536.jpghttp://www.cartoonary.com/madagascar/images/madagascar-marty-alex-gloria-melman-penguins-julien-2048x1536.jpghttp://www.cartoonary.com/madagascar/images/madagascar-marty-alex-gloria-melman-penguins-julien-2048x1536.jpghttp://www.cartoonary.com/madagascar/images/madagascar-marty-alex-gloria-melman-penguins-julien-2048x1536.jpghttp://www.jamesallen.com/engagement-rings/sold/1414/big/Micro-Pave-Engagement-Rings.jpghttp://www.jamesallen.com/engagement-rings/sold/1414/big/Micro-Pave-Engagement-Rings.jpghttp://news.msu.edu/media/photo/2009/12/2c305035-52be-4906-b034-022eadb86877.jpghttp://news.msu.edu/media/photo/2009/12/2c305035-52be-4906-b034-022eadb86877.jpghttp://www.uwrf.edu/library/arc/images/diary.jpghttp://www.uwrf.edu/library/arc/images/diary.jpghttp://www.wright-brothers.org/TBR/Information%20Images/Photos/1903%20First%20Flight.jpghttp://www.wright-brothers.org/TBR/Information%20Images/Photos/1903%20First%20Flight.jpghttp://www.theninhotline.net/archives/old.images/tr_tdspromo2.jpghttp://www.theninhotline.net/archives/old.images/tr_tdspromo2.jpghttp://www.thisfabtrek.com/journey/africa/egypt/20100112-egypt-desert/desert-road-egypt-4.jpghttp://www.thisfabtrek.com/journey/africa/egypt/20100112-egypt-desert/desert-road-egypt-4.jpghttp://www.wallpaperez.info/wallpaper/movie/A-Nightmare-on-Elm-Street-1939.jpghttp://www.wallpaperez.info/wallpaper/movie/A-Nightmare-on-Elm-Street-1939.jpghttp://upload.wikimedia.org/wikipedia/commons/a/a8/FIFA_world_cup_2006_-_Rome_circus_maximus_flag.jpghttp://upload.wikimedia.org/wikipedia/commons/a/a8/FIFA_world_cup_2006_-_Rome_circus_maximus_flag.jpghttp://pervasivegames.files.wordpress.com/2009/04/124659356_bbe1e5b661_o.jpghttp://pervasivegames.files.wordpress.com/2009/04/124659356_bbe1e5b661_o.jpghttp://www.footballpictures.net/data/media/75/River-Plate-Fanatics.jpghttp://www.footballpictures.net/data/media/75/River-Plate-Fanatics.jpghttp://cdn2.libsyn.com/sellinggeek/mobilepic.jpg?nvb=20100306021019&nva=20100307022019&t=0e8ec4dbd7b61544abe52http://cdn2.libsyn.com/sellinggeek/mobilepic.jpg?nvb=20100306021019&nva=20100307022019&t=0e8ec4dbd7b61544abe52http://ridgestonecondos.com/images/istock_000003282632medium_dollar_sign.jpghttp://ridgestonecondos.com/images/istock_000003282632medium_dollar_sign.jpghttp://www.foldingbikehut.co.uk/images/Toolbox%20Travel.jpghttp://www.foldingbikehut.co.uk/images/Toolbox%20Travel.jpghttp://adsoftheworld.com/files/images/video-game.jpghttp://adsoftheworld.com/files/images/video-game.jpghttp://www.adsinn.com/wp-content/uploads/2008/01/1100109100-1.jpghttp://www.adsinn.com/wp-content/uploads/2008/01/1100109100-1.jpghttp://blogs.fayobserver.com/faytoz/files/2008/10/davinci_toothed_gear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    @vhirsch

    http://vhirsch.com

    [email protected]

    +44 7843 599 678

    http://scoreloop.com

    (@scoreloop)

    http://www.bluebeck.co.uk/http://www.bluebeck.co.uk/mailto:[email protected]:[email protected]://www.bluebeck.co.uk/http://www.bluebeck.co.uk/