Experiences that can be significantly enhanced by a
spatial or temporal dimension are going mobile.
Experiences in the here and the now.
Because your mobile phone is always in your pocket.
2. What will happen next?
“The future of mobile is the future of everything.”
-Matt Galligan
What is everything?
What? Phone Music
TV Travel
Retail
Car
Marketing
Clothing
Navigation Home
Games Environment
Networks Photos Wallet News Web Apps
Phone
News
Retail
Marketing
Environment
TV
Web
Car
Photos
Clothing
Networks
Home Navigation
Travel
Wallet
Music
Apps
The mobile phone is evolving
Evolving so quickly, we should reconsider calling it a phone.
Better screens
More processing power
Feature Powerbook G4 12” in 2005
Nokia Lumia 900 The new iPad
Processor Single core, 1,5 Ghz
Single-core 1,4 Ghz
Dual-core 1Ghz
RAM 512 Mb 512 Mb 1 GB
Hard drive 60 GB 16 GB 64 GB
Faster connections
4G / 2006 5G / 2020
New form factors
New user interfaces
“For big parts of the world, the mobile phone will be their first and/or only Internet-connected computer. That arguably makes mobile software and services
even more important for them than it is for us.” -Dan Frommer, BusinessWeek
Vision of Productivity in 2020 http://www.youtube.com/watch?v=a6cNdhOKwi0
3. What are the implications from a marketing perspective?
Smarter interaction between mobile and other media.
Mobile TV
Heineken Star Player http://www.youtube.com/watch?v=-QO8IYm2xVo
Mobile Direct Email
SAS – Couple up to Buckle up http://vimeo.com/34140861
Mobile Commerce
60% of US smart phone owners are shopping on the go.
Mobile Web 45 % Reach Mobile apps 24 % Reach
Mobile Print
Axe Uruguay – Night and Day
Mobile CRM
Starbucks Mobile CRM
Mobile Outdoor Retail
Tesco Subway Virtual Store
Mobile Payment
Google Wallet
“You cant predict how people will behave based on how