Mktg Targetting

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    MarketingManagementSession 4

    Deepak Sundrani

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    MARKET TARGETTING

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    M arket T argetting

    Consists of evaluating eachmarket segments attractiveness andselect one or more market segmentsto enter.

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    P orters 5 Force model

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    M arket T argetting

    1) Undifferentiated M arketing(mass marketing) example : E lectricity, Steel

    2) Differentiated marketing(segment marketing) , multiple brands

    3) Concentrated marketing(niche marketing) small segments

    4) M icromarketing(local marketing and individual marketing)

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    Competitive strategies

    1) Low cost2) Differentiation

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    P ositioning

    P roduct position T he way the product is defined by

    consumers on important attributes theplace the product occupies in consumersmind relative to competing products.(example Hayabusa, Hero Honda,)

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    E xamples

    M aggi noodles ( 2 minutes)

    Dominos pizza ( delivery in30 minutes, so order home delivery)

    P izza hut (eat there)

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    P erceptual P ositioning map

    Shows consumer perceptions of their brand versus competing products onimportant buying dimensions.

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    Data for perceptual positioning map

    for N

    anoName of product Price (on road) Efficiency (km/litre)N ano 1,30,000 22

    M aruti 800 2,67,000 18

    A lto 2,85,000 17

    Indica 4,00,000 16

    K arizma 84,000 28

    P ulsar 220 D T S Fi 85,000 24

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    P erceptual positioning map (for N ano)

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    Steps in

    Differentiation and positioning taskStep 1 Identify set of possible customer value differences that provide

    competitive advantages uponwhich to build a position

    Step 2 - Choosing the right competitive

    advantageStep 3 - Selecting an overall positioning

    strategy.

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    How can a company

    differentiate itself ?1) P roduct differentiation features, performance,style and design* , example Indica car morecar per car, Colgate fights tooth decay, R eva,P romise toothpaste, K inetic Honda electric start.

    2) Service differentiation speed, convenience,careful delivery Dominos pizza 30 minutes

    3) Channel differentiation Direct channel /superior channel A mazon.com, Caterpillar

    4) P eople differentiation L& T 5) Image differentiation R oyale, 5 star hotels

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    P roduct style and DesignStyle describes appearance of product.

    Styles can be eye-catching. A sensational style may grab attention and

    producing pleasing aethetics, but it doesnot necessarily make the product performbetter. It is skin-deep.

    Design is more than skin-deep it goes tothe very heart of the product. G ood designcontributes to a products usefulness aswell as its looks. K now Customer needs

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    How can a company

    differentiate itself ?1) P roduct differentiation features, performance,style and design , example Indica car more car per car, Colgate fights tooth decay, R eva,P romise toothpaste, K inetic Honda electric start.

    2) Service differentiation speed, convenience,careful delivery Dominos pizza 30 minutes

    3) Channel differentiation Direct channel /superior channel A mazon.com, Caterpillar

    4) P eople differentiation L& T 5) Image differentiation R oyale, 5 star hotels

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    W hich differences to promote ?

    1) Important2) Distinctive

    3) Superior 4) Communicable5) N ot easily imitable

    6) A ffordable7) P rofitable

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    Selecting an overallpositioning strategy

    Value proposition the full mix of benefitsupon which the brand is differentiated.

    It is the answer to customers question :W hy I should buy your product?

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    P ossible value propositions

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    1) M ore for M ore M ercedes2) M ore for the same Lexus compared

    features of competitor M ercedes (costly)3) Same for less W almart4) Less for less Low cost A irlines

    5) M ore for less M oser Baer DVD ( 3 moviesfor R s. 45) , Bajaj A uto, Cox and K ings

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    W ednesday 6 July 2011,

    Sakal, page 12

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    Positioning Statement

    Statement that summarises company or brand positioning.

    Form /T

    emplate :To [target segment and need]our (brand)

    is (concept)that (point of difference)

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    P ositioning statement for N ano

    To those customers who own 2 wheelersbut want a car

    our N

    anois an affordable car that gives the advantages of 4 wheeler at

    a price lower than any other car.

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