MIS5102: Process Improvement and Innovation Requirements...
Transcript of MIS5102: Process Improvement and Innovation Requirements...
![Page 1: MIS5102: Process Improvement and Innovation Requirements ...digitalmarketing.temple.edu/mis5102sum2018/...Requirements Gathering: The Problem-Definition Process Establish the Need](https://reader034.fdocuments.in/reader034/viewer/2022050605/5fac34787bb0bd0c6d2db0f8/html5/thumbnails/1.jpg)
MIS5102: Process Improvement and Innovation
Requirements Gathering
Steve [email protected]
http://community.mis.temple.edu/ssclarow
![Page 2: MIS5102: Process Improvement and Innovation Requirements ...digitalmarketing.temple.edu/mis5102sum2018/...Requirements Gathering: The Problem-Definition Process Establish the Need](https://reader034.fdocuments.in/reader034/viewer/2022050605/5fac34787bb0bd0c6d2db0f8/html5/thumbnails/2.jpg)
The SDLC Waterfall Model
�Why was/is it so popular as a methodology forinformation systems development?
�Why has it fallen out of favor?
http://en.wikipedia.org/wiki/Waterfall_model
![Page 3: MIS5102: Process Improvement and Innovation Requirements ...digitalmarketing.temple.edu/mis5102sum2018/...Requirements Gathering: The Problem-Definition Process Establish the Need](https://reader034.fdocuments.in/reader034/viewer/2022050605/5fac34787bb0bd0c6d2db0f8/html5/thumbnails/3.jpg)
So when is the waterfall model appropriate?
When is it not appropriate?
Do you think it helps or hinders innovation?
Making use of the Waterfall Model
![Page 4: MIS5102: Process Improvement and Innovation Requirements ...digitalmarketing.temple.edu/mis5102sum2018/...Requirements Gathering: The Problem-Definition Process Establish the Need](https://reader034.fdocuments.in/reader034/viewer/2022050605/5fac34787bb0bd0c6d2db0f8/html5/thumbnails/4.jpg)
What are
“requirements?”
Where do they
come from?
Requirements gathering is the first step
![Page 5: MIS5102: Process Improvement and Innovation Requirements ...digitalmarketing.temple.edu/mis5102sum2018/...Requirements Gathering: The Problem-Definition Process Establish the Need](https://reader034.fdocuments.in/reader034/viewer/2022050605/5fac34787bb0bd0c6d2db0f8/html5/thumbnails/5.jpg)
Requirements Pyramid
http://www.delphicdigital.com/blog/intro-to-requirements-gathering
�What’s the difference?
�Do they all come from the same place?
�Who are the stakeholders for each?
�Are they ever in conflict?
![Page 6: MIS5102: Process Improvement and Innovation Requirements ...digitalmarketing.temple.edu/mis5102sum2018/...Requirements Gathering: The Problem-Definition Process Establish the Need](https://reader034.fdocuments.in/reader034/viewer/2022050605/5fac34787bb0bd0c6d2db0f8/html5/thumbnails/6.jpg)
Defining the problem?
Determining roles?
Mapping the customer journey?
Generating ideas?
Designing a solution?
Gathering requirements is critical to crafting a solution
![Page 7: MIS5102: Process Improvement and Innovation Requirements ...digitalmarketing.temple.edu/mis5102sum2018/...Requirements Gathering: The Problem-Definition Process Establish the Need](https://reader034.fdocuments.in/reader034/viewer/2022050605/5fac34787bb0bd0c6d2db0f8/html5/thumbnails/7.jpg)
Elicitation Tasks
From: Weese, S. and Wagner, T. (2011). CBAP/CCBA Certified Business
Analysis Study Guide, Chapter 5: Controlled Middle: Elicitation. Sybex.
Preparing the Requirements
Conducting the Elicitation
Documenting the Elicitation
Confirming the Elicitation Results
![Page 8: MIS5102: Process Improvement and Innovation Requirements ...digitalmarketing.temple.edu/mis5102sum2018/...Requirements Gathering: The Problem-Definition Process Establish the Need](https://reader034.fdocuments.in/reader034/viewer/2022050605/5fac34787bb0bd0c6d2db0f8/html5/thumbnails/8.jpg)
Some elicitation techniques
Brainstorming sessions
Focus groups
Observing stakeholders
Requirements workshops
Stakeholder surveys
Analyzing documentation
Creating prototypes
From: Weese, S. and Wagner, T. (2011). CBAP/CCBA Certified Business
Analysis Study Guide, Chapter 5: Controlled Middle: Elicitation. Sybex.
What do these all
have in common?
How do the first
five differ from
the last two?
Why can this be a
difficult process?
![Page 9: MIS5102: Process Improvement and Innovation Requirements ...digitalmarketing.temple.edu/mis5102sum2018/...Requirements Gathering: The Problem-Definition Process Establish the Need](https://reader034.fdocuments.in/reader034/viewer/2022050605/5fac34787bb0bd0c6d2db0f8/html5/thumbnails/9.jpg)
Requirements Gathering: TheProblem-Definition Process
Establish the Need for a
solution
Justify the Need
Contextualize the Problem
Write the Problem
Statement
From: Spradlin, D. (2012). Are You Solving the Right Problem? Harvard Business Review. Volume 90, Issue 9, pp. 84-93
�How does this 4-step process inform requirements gathering?
�Which stages involve elicitation?
“If I were given one hour to save the planet, I would spend 59 minutes defining the problem and one minute resolving it,” Albert Einstein said.
Clarifying Researching Articulating Creating
![Page 10: MIS5102: Process Improvement and Innovation Requirements ...digitalmarketing.temple.edu/mis5102sum2018/...Requirements Gathering: The Problem-Definition Process Establish the Need](https://reader034.fdocuments.in/reader034/viewer/2022050605/5fac34787bb0bd0c6d2db0f8/html5/thumbnails/10.jpg)
![Page 11: MIS5102: Process Improvement and Innovation Requirements ...digitalmarketing.temple.edu/mis5102sum2018/...Requirements Gathering: The Problem-Definition Process Establish the Need](https://reader034.fdocuments.in/reader034/viewer/2022050605/5fac34787bb0bd0c6d2db0f8/html5/thumbnails/11.jpg)
In-Class Exercise for Session 4: Requirements Gathering
COPYRIGHT © 2017 YONIX. ALL RIGHTS RESERVED.
![Page 12: MIS5102: Process Improvement and Innovation Requirements ...digitalmarketing.temple.edu/mis5102sum2018/...Requirements Gathering: The Problem-Definition Process Establish the Need](https://reader034.fdocuments.in/reader034/viewer/2022050605/5fac34787bb0bd0c6d2db0f8/html5/thumbnails/12.jpg)
Building WatsonCase Study
https://blog.ted.com/how-did-supercomputer-watson-beat-jeopardy-champion-ken-jennings-experts-discuss/