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Migrating to Cloud Communications: The Case for Leaving Your Analog Phones Behind

MigratingtoCloudCommunications:TheCaseforLeavingYourAnalogPhonesBehind Withsupportforlegacyphonesystemssuchasthecopperwire-basedPSTN(PublicSwitchedTelephoneNetwork)rapidlyonthedecline,there'sacasetobemadeforconsigningold-schoolanalogphonesandtheirrelatedhardwaretotheshelfofhistory-andsteppinguptoamorecontemporaryleveloftechnology.Forthedigitalage,individualandcorporateusersarecomingtoappreciatethebenefitsoftelecommunicationstechnologiessuchasVoIP(VoiceoverInternetProtocol)andSIP(SessionInitiationProtocol).Andforbothbusinessandprivateusers,there'smuchtobesaidforthemovetoahostedtelecomssolutionthat'sbasedinthecloud. Herearejustsomeofthereasonswhymigratingtothecloudandditchingthoseanalogphonesmakesgoodsense.

CostSavingsWithDigitalUnlikeanalogphones,digitalcloudsystemsdon'trequirebusinessuserstobuy,install,manage,andmaintainanon-premisesPBX(privatebranchexchange),anditsrelatedtelephonyhardware.Thisaloneisenoughtogenerateseriouscostsavingsforanenterprise.Buthostedcloudtelecommunicationssolutionsalsoofferusersthecost-savingadvantagesofIP(InternetProtocol)telephony,whichisabletokeepcallchargesdownbyroutingvoicesignalsasdigitaldataovertheinternet.AhostedPBXfromnet2phoneforexample,couldsaveyouupto70%onyourexistingcosts.

LessToManageAndMaintainResponsibilityforinfrastructureprovision,maintenance,management,andtechnicalsupportresideswithyourserviceprovider,inahostedcloudcommunicationsenvironment.Thisnotonlyrelievesyourbusinessoftheburdenofcateringforallofthesethings-italsofreesupyourITresourcestoconcentrateonthemoreimportantmattersthatpropelyourbusinessforward.

ScaleUpOrDown,AtWillProvisioningandaccountmanagementonahostedcloudcommunicationsplatformareasimplematterofafewclicksonyouradministrativedashboard-aweb-basedsoftware

consolethat'saccessibletoyouwhereverthere'saninternetconnection.Youcanusethisfacilitytoaddorremovelinesandchannels,ortoassigntelephonyfeaturesandtoolsinresponsetoseasonaldemands,staffchanges,andfluctuatingbusinessconditions.

MoreDependableTechnologyTheproblemwithlegacyanaloghardwareisthatthere'saconstantbattletoensurethatpatchesandfixesareapplied,tokeepoldequipmentcompatiblewiththelatestbusinesstechnologytrends.Thisoftenrequiresthepurchaseofadapters,converters,ornewhardware.Withacloudcommunicationssystemrunningondigitalhardware(whichcanbeminimal,dependingonyourcircumstances),anypatchesorfixesinvolvedtypicallyoccuratasoftwarelevel.Andupdatestotheunderlyinginfrastructure,operatingsystems,andapplicationsofahostedcloudsystemwillbeperformedbyyourserviceprovider.

Availability,Redundancy,AndDisasterRecoveryIncloudcommunications,ahostedPBXproviderwillmaintainanextensivearrayofinfrastructureandservers,allowingforredundancywhichensuresthatyourlinesarealwaysavailable.Forinstance,net2phone'sTelcogradeplatformhasthecapacitytofieldupto450,000simultaneousphonecalls. Callre-routingtodesignatedphonenumbersanddevices,andconfigurablemessage-handlingcombinewiththeprovider'sownDisasterRecoveryandsecuritymeasurestokeepyoualwaysconnected-evenintheeventofanetworkoutage,naturaldisaster,orotherunforeseenevents.

ProvidingForTheFutureBesidesthescramblefor"backwardscompatibility,"analogphonesalsolackthecapacitytogrowandadaptwiththechangingtimes. Incontrast,thedigitaltechnologyemployedbyhostedPBXprovidersforcloudcommunicationshave"future-proofing"builtin,andwillallowyouthespeed,flexibility,andscalabilitytoadaptandcopewithwhatevertheyearsaheadhaveinstore.Ifyou'dliketoknowmoreaboutcloudcommunicationsandhostedPBX,contacttheexpertsatnet2phone.