Microsoft's Search

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    Microsofts Search

    2014. 5. 23

    Sungwoo Park, Hyunjong Yu, Junhyuk Hur

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    Which Search Do You Use?

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    Microsofts Business Segments

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    Microsofts Efforts to catch up with Google

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    (1) Learning Curve

    New Entrant

    Early Mover

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    (2) Network Externalities

    Dynamic analysis reveals that if this market continues on its natural

    trajectory, Microsofts position is likely to deteriorate even further.

    Winner-take-all tendency of market

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    (2) Network Externalities

    Users and advertisers are willing to be part of the biggest

    network, to increase the value they derive from the platform.

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    (4) Switching Cost

    Because of Switching Costusers locked-in

    Google Search

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    (5) Google has ability to deal with

    Managing large farms of thousands of servers,

    Designing customized OS for them and

    Ranking an increasing number of documents.

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    The Reason to cling to Search

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    Why is Microsoft pursuing the market for

    search and search-related advertising?

    The first is an offensive rationale: Search is anattractive business for Microsoft.

    Google threat Microsofts business field :

    Microsoft must be in search in order to protectother businesses.

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    Whyis Microsoft pursuing the market for

    search and search-related advertising?

    Attractive market search and serach advertising

    and its still in its early day

    Global($bn) 2007 2009 2012

    Searchmarketing 20 - 40

    Total onlineadvertising

    45 67 98

    Percent oftotal

    advertiding8% 11% 13%

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    Lets look back on MSs success

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    Microsofts Strategy - Appl icat ion Softw are

    1. They targeted on Apple first, so Word and Excel soon became

    leading application on the apple Standard, where WordPerfectand Lotus made less effort. Microsoft used its Apple-based

    development of Word and Excel to learn about graphical user

    interfaces and to enhance the GUI of its Windows operating

    system.

    2. Arround 1990, Microsoft began to bundleWord, Excel, and

    Powerpoint into a popular suite, Microsoft Office and began to

    offer "competitive upgrades" - discountsfor customers who were

    switching from WordPerfect and Lotus 1-2-3.

    3. The popular Windows operating system standardized andsimplified the user interfaces of applications and made it easier

    for users to switch between applications.

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    Microsofts Strategy - Internet B row sers

    1. IE and its matching server product were offered forfree.

    2. IE came bundledwith Windows on new PCs.

    3. Versions of IE were soon available not only for

    Windows, but also for the Apple and UNIXoperating systems.

    4. Microsoft also struck deals with Internet service

    providers(ISPs), who agreed to install IE as they

    provided Internet access to consumers.

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    Microsofts Strategy - Summary

    Microsoft is a dominant player in the market.

    They achieve large number of users and create

    a network effect that makes them successful.

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    Satya Nadella(CEO of MS)

    What integrated strategic option should

    Microsofts executives pursue?

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    What integrated strategic option should

    Microsofts executives pursue?

    A real breakth rough

    A d isrupt ive innovation

    A game changer

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    1. One-Stop Platform

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    2. Strategic Alliance with Yahoo

    Passive way : Offer search engine to Yahoo

    Active way : Pushing ahead M&A of Yahoo again

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    Spear and Shield

    3. Full-scale War against Google

    Battle Field