MHRDM -II - Personnel Managment

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    CAPABILITY BUILDING

    -Pallavi Shah 24

    -Virti Gala

    26

    MHRDM SEM II (2011-2014)

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    WAY GOING FORWARD

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    WHY CAPABILITY BUILDING

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    CAPABILITY BUILDING HOW?

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    Any underlying characteristic of an individual, an operative thought or behavior,

    causally related to superior performance on the job which is:

    Observable

    MeasurableConsistent

    Reflected in a pattern of actions (skills), thoughts (knowledge) and feelings

    (attitudes) in the individual.

    WHAT IS A COMPETENCY ?

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    SKILL INVENTORY MAPPING

    The process of identification of thecompetencies required to perform

    successfully a given job or role or a

    set of tasks at a given point in time.

    It consist of breaking a given role or

    job into its constituent tasks or

    activities and identifying the

    competencies needed to perform

    the same successfully

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    COMPETENCY ASSESSMENT

    The Behavioral Event Interview (BEI)

    Psychometric tests

    Assessment Centers

    Expert Panels

    Performance Management System

    360 degrees feedback

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    Name: Designation: GM (Operations) Grade M2 Date

    0 1 2 3 4 5 6 7 8 9 10Required(RP)

    Available (AP)

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    HOD HOF HOC Employee

    Date:

    Competency Gap Analysis Format -

    Sl. No.Competencies

    (Behavioral & Managerial )

    Proficiency

    Level

    Proficiency Scale Competency

    Gap (RP-AP)Remarks

    Negligible Basic Advanced Expert

    1Communication 1

    Improvement required in presentation skills

    2Analytical Ability 1

    Improve ability to analyse the analysis done by

    subordinatesby asking right questions

    Develop subordinates and groom them as successor.

    3Decision Making 1

    Improve upon risk taking ability

    4

    Creative Thinking

    (Not Innovation)1

    Think out of the box for challenging the status quo

    Conceptual Ability 1Improve upon ability to see (holistic view) bigger picture

    5Customer Focused 3

    Keep customer in the mind and improve interactions with

    customers

    6Emotional Intelligence 1

    Plan with clear focus

    10Sytems Orientation 2

    Think of prevention through well built systems

    7 Achievement Motivation 1

    Disciplined application of learnings is required.

    8

    Proficiency

    Level

    Negligible

    11Planning

    Remarks

    9Business Literacy 2

    Cost effectiveness to be improved.

    1

    1

    Sound Engineering

    concepts1

    Improve upon maintanence to reduce downtime

    Basic Advanced Expert Competency

    Gap (RP-APSl. No.

    Competencies

    (Functional )

    2

    Sound understanding of

    QMS1

    Get more knowledge about Pharma concepts

    Signatures :

    3

    Varsatility in handling a

    range of functions1

    Get exposure to sales, finanace and marketing

    COMPETENCY MAPPING SHEET

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    COMPETENCY MODEL

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    TECHNICAL COMPETENCY ASSESSMENT PROCESS

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    BEHAVIORAL ASSESSMENT PROCESS

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    Competencies as relevant for organization can be derived from here

    IDENTIFICATION OF COMPETENCIES

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    Based on Evaluation of the employee, development gaps will be identified for employee

    The gaps will be analyzed for criticality of skill / competency and extent of gap to arrive

    at a gap analysis for the employee

    GAP ANALYSIS

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    Gap analysis is further used to determine training needs of an employees

    And training needs identified is than used by training department to design relevant

    training programs

    TRAINING NEED IDENTIFICATION

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    Achievement of organizational vision / mission & strategy

    Capability building

    Competency development by assessment of gap of efficiencies / deficiencies of individual /

    department & organization with visions & goals set

    Assessment & implementation of required training & development programs

    CONCLUSION

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