Mgcr331 Itimpactonorganizations Bassellier w10

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    MGCR 331 Course Outline Page 1 of 7 Winter 2010 section 1&2

    Information Systems MGCR 331 IT Impacts on Organizations

    Winter 2010

    Section 1 & 2Tuesday & Thursday

    10:05 to 11:25am - Bronfman 423 (section 1)11:35 to12:55 pm - Bronfman 423 (section 2)

    Instructor: Genevive Bassellier

    Bronfman [email protected]

    Office hours Tuesday & Thursdays 3-4pmor by appointment

    Course Description

    Information Technology is fundamental to any successful business. Looking at Fortune 500companies, many are either IT firms (e.g. AT&T at #8, HP at #9, IBM at #14, Dell at #33 andMicrosoft at #35) or firms that leverage IT to get where they are (e.g. Banking and financial at#11, 12, 13 and 16). All business magazines cover IT stories on a regular basis, because ITmeans business. It can alter industries, enable business opportunities, and change the waypeople work, collaborate and communicate.

    IT matters, because (1) it is important to all top firms, (2) its everywhere, (3) many of the richestpeople and successful entrepreneurs in the world made their fortune with IT, (4) it makes hugewaves for developing countries, and (5) its essential knowledge for every entrepreneur.

    In fact, many of the highest paid jobs are now almost linked to IT. All organizations make use ofinformation systems and need qualified people with a background in Information Systems, asthey are the experts in integrating business concepts and technology. IT firms are also ratedamong the best firms to work for and offer some of the best careers (see cnn.money.com).

    The main objectives for the course are (1) to understand and talk about IT and how it relates tobusiness; and (2) to take an active role by using tools to properly access and manage data toimprove decision making.

    This course will introduce you to the principles of information systems as they are applied tobusiness. The course is organized around three themes: (1) Strategic role of IT, (2) Managingdata, and (3) IT in todays world.

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    MGCR 331 Course Outline Page 2 of 7 Winter 2010 Section 1 &2

    Learning Outcomes

    As a result of this course, you will be able to:

    Appreciate and explain the strategic role of IT in all types of organizations Examine how an organization can create business value from IT Understand the importance of managing data Familiarize yourself with the tools used to access information and to create business

    intelligence for effective problem solving and decision making Recognize and explain current and future IT trends

    Course Materials

    Suggested Text Introduction to Information Systems Supporting and Transforming Business

    Canadian Edition by Rainer, Turban, Splettstoesser-Hogeterp, Sanchez-Rodriguez, Wiley, ISBN: 978-0-470-15349-9

    Chapters 2 & 3 from Information Rules: A Strategic Guide to the NetworkEconomy, by Shapiro and Varian, McGraw-Hill, ISBN: 087584863XAvailable as an eBook at McGi ll Library (www.mcgi ll .ca/library)

    Required Clicker Turning Point Clicker available at the bookstore

    Clickers will be used in this course to enhance engagement, increaseinteractivity, and access class participation

    New and used clickers are available at the McGill Bookstore, 3420McTavish Street or at the Macdonald Campus Students' SocietyBookstore, Centennial Centre at Macdonald Campus.

    Purchase only oneclicker for all your courses. Only one type of clickeris authorized for use on campus.

    One clicker cannot be shared between multiple students (see StudentCode of Conduct, http://www.mcgill.ca/cio/e-policies/).

    Register your clicker to your McGill ID by going to any course inmyCourses (WebCT Vista), click on the link Register your clicker, andfollow the instructions on screen. You will only need to register yourclicker in one course and it will be registered in all your courses.

    Lost clickers must be replaced at your own expense and re-registeredin all your classes using the link in myCourses (WebCT Vista) stated

    above. For verification that a clicker is working correctly, please consult the ICS

    Service Desk at 688 Sherbrooke, Room 285 (9:00 am and 5:00 pm).

    For any other questions, please see the frequently asked questions(FAQ): http://www.mcgill.ca/tls/projects/srs/faq/

    Course Notes To be found on the course website at http://www.mcgill.ca/webct

    Course Software MS Excel 2007 and MS Access 2007available in the Computing lab.

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    MGCR 331 Course Outline Page 4 of 7 Winter 2010 Section 1 &2

    In-Class Labs

    Tutorials for Excel and Access will be held in the classroom. Everyone who owns alaptop is encouraged to bring it to class on the tutorial dates. Ensure that you have MSEXCEL 2007 and MS ACCESS 2007 installed on your laptops (If you do not have

    required software, you may be able to get MS Office 2007 Pro Plus(which includes Excel2007 and Access 2007) at discounted price from the bookstore(http://www.mcgill.ca/mcs/products/software/student/). You may also be able to borrow alaptop from Libraries (http://www.mcgill.ca/library-using/computers/).

    Course Schedule

    This is a brief summary of the current plan for session-by-session topics and readings. This schedule may change so check on WebCT for updates on topics and readings.

    Session Topic Readings / Write-Up

    1 Jan. 5 Course Introduction & Expectations

    2 Jan. 7 Information Systems Concepts Lecture Note 1

    3 Jan. 12 Information Systems Concepts

    4 Jan. 14 Technology and Strategy Lecture Note 2

    5 Jan. 19 Technology and StrategyWiki (Phase 1)Due: Jan. 29, 11:59pm

    6 Jan. 21 Web and Social MediaLecture Note 3

    7 Jan. 26 Web and Social MediaExcel #1 (pre-lab)Due: Feb. 5, 11.59pm

    8 Jan. 28 e-CommerceWiki (Phase 2)Due: Feb 12,11.59pm

    9 Feb. 2 e-Commerce; IT careers

    10 Feb. 4Managerial Support Systems (Expert Systems, DSS,BI, Data Mining) Lecture Note 4

    11 Feb. 9

    Using IT for Decision Support (in-class lab) Recap(Basics, Absolute/Relative, If, Nested If), SUMIF,COUNTIF

    Excel #2Due: March 5, 11.59pm

    12 Feb. 11Using IT for Decision Support (in-class lab) -VLOOKUP, Goal Seek, Solver

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    MGCR 331 Course Outline Page 5 of 7 Winter 2010 Section 1 &2

    13 Feb. 16Using IT for Decision Support (in-class lab) - Pivottable, Pivot Charts, Examples and Wrap-up

    14 Feb. 18Review class for the midterm

    2 hour midterm examination on Friday, February 19th

    Time 12:00 to 2:00pm - (covering sessions 1 to 12)

    Reading Week February 22-26

    15 Mar. 2Using IT for Data Management (Data, Info,Knowledge, ERD)

    Lecture Note 5Access #1 (pre-lab)Due: March 7, 11.59pm

    16 Mar. 4Using IT for Data Management (Data, Info,Knowledge, ERD)

    17 Mar. 9Using IT for Data Management (in-class lab) -Tables, Relations, QBE

    Access #2Due: March 26, 11.59pm

    18 Mar. 11 Using IT for Data Management (in-class lab) QBE

    19 Mar. 16Using IT for Data Management (in-class lab) -Forms, Reports

    20 Mar. 18 Organizational Information Systems

    Lecture Note 6Wiki (Phase 3)Due: April 2,11.59pm

    21 Mar. 23 Organizational Information Systems

    22 Mar. 25 Information Security Lecture Note 7

    23 Mar. 30 Information Technology Economics - Digital Goods Shapiro & VarianChapters 2 & 3*

    24 Apr. 1 Information Technology Economics Lecture Note 8

    25 Apr. 6 Information Technology Economics - Network Effects

    26 Apr. 8 Review class for the final3 hour f inal examination (between Apr il 15 & 30)

    (covering sessions 11 to 26 plus your Wiki assignment)

    * For Shapiro & Varian, Chapters 2 is in full. In Chapter 3, we will be covering the Overview,Designing your Product Line, Adjusting Price & Quality and Bundling sections only.

    There will be optional Excel and Access Tutorials during the semester. Details will be posted onWebCT.

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    MGCR 331 Course Outline Page 6 of 7 Winter 2010 Section 1 &2

    Course Web Site All handouts, grades, updates and news will be posted on WebCT. Use the discussion forum to post your questions instead of e-mailing your professor.

    This is more efficient than individual back-and-forth e-mail. Please post your question inthe relevant topic.

    Before posting a question, make sure that you read the other questions that otherstudents have posted. Often, you will find the answer to your question there.

    The use of the discussion board is restricted to course material and will be monitored.

    Course PoliciesPlease refer to the Code of Professional Conduct in the Classroom

    Class Behavior

    It is strongly suggested that you limit your absences. You are responsible for: Everything that is covered in class Materials in the notes and reading material posted/assigned on WebCT Course handouts

    All electronic devices (cell phones & beepers) must be turned off during class time. Disruptive behavior (in spite of Instructors warnings) will lower your class participation

    marks.

    Assignments

    Assignments may be written in either English or French.

    All assignments and exams must include your name, student number and sectionnumber (else you will lose marks!).

    Always make sure you have a backup of your assignments.

    If you are not satisfied with the grading of an assignment or exam, you may request areview within 1 week of g rade posting. Indicate in writing where and why you feel the marks are unjustified and give it back

    to the instructor for re-grading. Note that the entire assignment or exam will be re-graded and your grade can go up

    or down (or stay the same).

    Midterm & Final exams

    If you are to miss the mid-term, you must report this as soon as possible to yourinstructor. It will be up to the instructor to decision an appropriate course of action.

    If you are to miss the final, you must report this to the B.Com office with the appropriatedocumentation. The B.Com office will then inform the instructor of the decision andcourse of action.

    McGill University values academic integrity. Therefore, all students must understand

    the meaning and consequences of cheating, plagiarism and other academic offencesunder the Code of Student Conduct and Disciplinary Procedures (see

    www.mcgill.ca/integrityfor more information).

    For more information of academic integrity, see the following book:Lipson, C. Doing honest work in college: how to prepare citations, avoid plagiarism, and

    achieve academic success, Chicago, 2004.This book is available on Reserve in the library

    at call number PN171 F56 L56 2004.

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    MGCR 331 Course Outline Page 7 of 7 Winter 2010 Section 1 &2

    Code of Professional Conduct in the ClassroomDesautels Faculty of Management - McGill University

    In preparing our students for careers in business, government, and non-profit organizations, it is essential

    that we strive for the highest levels of professionalism. Central to that objective is the development of a

    respectful and professional atmosphere in and around the classroom. It is expected that both students and

    professors will treat each other as well as visitors to the Faculty with respect and consideration. In order

    to foster such an environment, the following is expected of all parties:

    Communal Responsibilities:

    Classroom Preparation: Students and professors must come to class prepared for that daystopic and ready to engage themselves.

    Timeliness: Both students and professors should arrive before the official start of class, such thatthe professor then begins class on time. It is the responsibility of the professor to then end class

    on time, thus not causing students to be late for their next class.

    Food:Individuals should be discreet in the bringing of food into the classroom, and it is theresponsibility of each person to properly dispose of any waste they may create so as not to detract

    from the development of a professional atmosphere.

    Student Responsibilities:

    Electronics: Electronics should only be used in support of the classroom experience. Towardsthis end, the following policies hold:

    Cell phones/blackberries should be turned completely Off (Using the Silent mode isnot sufficient). At no time should someone during the course of the class engage in

    making/receiving phone calls, sending/receiving SMSs/emails, using cameras, or surfing

    the internet with such devices.

    The use of computers is at the discretion of the professor, and should be made clear byhim/her. If they are allowed, they should only be used to support that days material (i.e.,

    taking notes, using the web as directed by the professor). Checking email, surfing the

    web for non-class related topics, chatting on the net, or working on other projects are notacceptable forms of behavior.

    All other forms of electronics (i-pods, MP3 players, PDAs, etc), should also bemaintained in the Off position.

    Newspapers/Other Material: No one should be reading newspapers or other material notrelated to that days class.

    Leaving Class: Students should not be walking in and out of class to attend to other matters.

    Professor Responsibilities:

    Class Cancellation: If a professor cancels a class, he/she must reschedule it with proper noticeto all students. The Area Coordinator and Associate Dean Academic should be notified of such

    cancellations.

    Returning Assignments: Assuming their assignments are turned in on time, students are entitledto have their coursework returned within a reasonable amount of time and be provided with

    appropriate feedback.

    Final Grade Submission: Professors are required to submit final grades in accordance withuniversity-designated deadlines.