Memorandum for General RFP Configuration - …rfps.its.ms.gov/Procurement/rfps/3897/3897 amend...

Memorandum for General RFP Configuration

RFP Questions and Clarifications Memorandum

To:Vendors Responding to RFP Number 3897 for the Mississippi Department of Corrections (MDOC)

From:Craig P. Orgeron, Ph.D.

Date:February 14, 2017

Subject:Responses to Questions Submitted and Clarifications to Specifications

Contact Name:Monique Hopkins

Contact Phone Number:601-432-8201

Contact E-mail Address:[email protected]

RFP Number 3897 is hereby amended as follows:

1. Title page, INVITATION is modified as follows:

INVITATION: Sealed proposals, subject to the attached conditions, will be received at this office until March 31, 2017 @ 3:00 p.m. local time for the acquisition of the products/services described below for Mississippi Department of Corrections, Project Number 42385.

2. Title page, third box is modified as follows:

PROPOSAL, SUBMITTED IN RESPONSE TO

RFP NO. 3897

DUE March 31, 2017 @ 3:00 p.m.,

ATTENTION: Monique Hopkins

3. Section VII Technical Specifications, Item 4 Project Schedule is amended as follows:

Task

Date

First Advertisement Date for RFP

07/26/16

Second Advertisement Date for RFP

08/02/16

Mandatory Vendor Web Conference

10:00 a.m. Central Time on 08/16/16

Mandatory Site Visits:

Parchman State Penitentiary, Parchman, MS


Central Mississippi Correctional Facility, Pearl, MS,

3:00 p.m. Central Time on 08/24/16

South Mississippi Correction Institution, Leakesville, MS


Wilkinson County Correctional Center and Wilkinson Community Work Center, Woodville, MS


Deadline for Vendors Written Questions

3:00 p.m. Central Time on 08/31/16

Deadline for Questions Answered and Posted to ITS Web Site

09/16/16 02/14/17

Deadline for Follow-up Questions to RFP Questions and Clarifications Memo dated February 15, 2017

02/22/17

Deadline for Follow-up Questions Answered and Posted to ITS Web Site

03/10/17

Open Proposals

09/30/16 03/31/17

Evaluation of Proposals Begins

09/30/16 03/31/17

ITS Board Presentation

11/17/16 04/20/17

4. Section VII Technical Specifications, Item 6.23 is being amended as follows:

6.23All software and hardware as proposed must be installed and fully functional per manufacturer specifications for the equipment ninety (90) days after the date a contract is signed by the Executive Director of ITS.

6.23Software and Hardware Installation and Operation

6.23.1All software and hardware as proposed for the Inmate Calling System must be installed and fully functional per manufacturer specifications for the equipment ninety (90) days after the date a contract is signed by the Executive Director of ITS.

6.23.2All software and hardware as proposed for the Managed Access System must be installed and fully functional per manufacturer specifications for the equipment based upon a mutually agreeable schedule between the MDOC and the awarded Vendor.


7.24.4The proposed ICS must provide, as an optional feature to MDOC, recording of visitation phones at the three state prisons.

6. Section VII Technical Specifications, Item 7.25.1 is being amended as follows:

7.25.1MDOC is seeking a managed access or cell phone management module solution coupled with cell phone detection modules that mitigate use of unauthorized cell phones and require cell phone communications be administered through the approved ICS.

7. Section VII Technical Specifications, Item 7.25.2 is being amended as follows:

7.25.2The managed access solution must provide the following, but not limited to functionality:

7.25.2.1Must provide ability to control all cellular communication within the defined area

7.25.2.2Must provide the ability to identify allowable and non-allowable cell phones

7.25.2.3Must support 2G, 3G, and 4G/LTE devices

7.25.2.4Must indicate the plan to keep current with future communication standards

7.25.2.5Must provide the ability to redirect cell phone communications through the ICS for investigative purposes

7.25.2.6.5Must comply with all State and Federal communication guidelines

7.25.2.7.6Must not disrupt 911 Call Center services

7.25.2.7The managed access solution should include the three state prisons

7.25.2.8Coverage must be all the way to the perimeter fence

7.25.2.9Ongoing testing to detect new cellular technologies in the area should occur as needed with a 95% acceptance rate

7.25.2.10Testing must occur monthly to assess the effectiveness of the managed access solution

7.25.2.11Antenna components must provide alarm events upon detection of equipment tampering.


7.25.3The cell phone detection module must include but is not limited to the following features and functionality:

7.25.3.1Must be able to detect cell phones in the on or off position, on person, or inside the body.

7.25.3.2Devices should be portable or wall mountable, and have a battery life of 12 hours or greater.

7.25.3.3Devices must be able to detect both ferrous and non-ferrous metals.

7.25.3.4Devices must be nonintrusive, tamper-proof, usable both indoor and outdoor, posing no risk to health and safety.

7.25.3.5Vendor shall provide 50 devices that will be strategically deployed throughout the facilities covered by the ICS.

7.25.3 7.25.4 The Vendor must discuss and explain in detail how the system prevents unauthorized cell phone use and include the type and amount of hardware that would be installed.

9. Section VII Technical Specifications, Item 8.5.16 is hereby deleted.

8.5.16The proposed DRS must provide an indication as to the recording space left on any and all media. Explain the indication in this item.

10. Section VIII Cost Information Submission, is hereby replaced to clarify the rates, charges, and fees. Each Vendor should submit the enclosed Revised Cost Information Submission matrix when responding to this RFP.

The Total Life Cycle Cost will be determined using the data provided in Attachment B and Attachment D. The State will calculate the average MOUs per month and average number of inmates per month. The rate per minute will be multiplied by the average MOUs for each call type. The charges and fees will be multiplied by average number of inmates, added to the total cost for each call type. The combined total will be multiplied by 12 months, and then multiplied by 5 years.

11. Section VI Pending Legal Actions, Item 4 is being amended as follows:

4.2 If so, provide a copy of same and state with specificity the current status of the proceedings.

4.2Are there any criminal or civil proceedings (federal or state) pending against the Vendor or its principals or employees that pertain to any public procurement within the State of Mississippi or elsewhere? (A yes or no answer is required.)

4.3 If your answer to either of the above is yes, provide a copy of same with your proposal and state with specificity the current status of the proceedings.

4.4 The State, at its sole discretion, may reject the proposal of a Vendor who (a) has criminal or civil proceedings pending that pertain to a public procurement within Mississippi or elsewhere, or (b) has lawsuits or other legal proceedings pending that pertain to any of the products or services which are part of the Vendors proposal.

Vendor must include in their proposal a response to each amended requirement as listed above. Vendor must respond using the same terminology as provided in the original requirements.

The following questions were submitted to ITS and are being presented as they were submitted, except to remove any reference to a specific Vendor. This information should assist you in formulating your response.

Question 1:Will the State allow for a short round of follow-up questions if answers to the first round of questions require any additional clarification?

Response:Yes, see the updated Procurement Project Schedule in Amendment Item 3 above.

Question 2:For anyone other than the incumbent, presenting firm pricing to the State that includes a Managed Access solution entails a number of long lead-time items, including but not limited to engineering, system coverage optimization, investigation/confirmation of FCC and carrier agreements/licensing, pricing, and other contracting requirements. As a result of these issues, we respectfully request at least a 60-day extension to the submission deadline.

Response:See the updated Procurement Project Schedule in Amendment Item 3 above. Proposals are due by March 31, 2017 by 3:00 p.m. Central Time.

Question 3:Which facilities currently record the visitation phones?

Response:None.

Question 4:Which facilities do not currently record visitation phones that the State would like to have recorded? Will the State provide an approximate distance from the Visitation area to the main demarc room for the facilities that the State would like to have recorded?

Response:MDOC would like to include as an option to have visitation phones recorded at the three state prisons. See Amendment Item 5 above.

MSP visitation rooms are in various locations throughout the prison. The maximum distance from the visitation rooms to the main demark at MSP is just less than 7 miles.

CMCF visitation rooms are in various locations throughout the prison. The maximum distance from the visitation rooms to the main demark at CMCF is just less than 1 mile.

SMCI visitation rooms are in various locations throughout the prison. The maximum distance from the visitation rooms to the main demark at SMCI is just less than 1 mile.

Question 5:Cutoff Switches: Will the State confirm that manual cutoff switches are not needed or used for all facilities?

Response:Manual cutoff switches are not needed.

Question 6:Section VII, Item 8.4.1, if there are existing enclosures and pedestals does the State own them? May the vendor reuse any existing enclosures and pedestals? Will MDOC provide a list of number of phones, pedestals and enclosures that is currently installed?

Response:GTL, the incumbent vendor, owns existing enclosures and pedestals; therefore, they are not available for reuse. See Attachment A for number of phones.

Question 7:May the vendors hire Vocational skilled labor offenders to assist with the installation? If yes, what is the labor rate? What hours are they available?

Response:Vendors are prohibited from hiring offenders.

Question 8:Section IV, Item 18, Inclusion of Subcontract Agreements, We are legally unable to present these agreements as they are subject to strict non-disclosure clauses. Any responsible party bidding would have the same problem. Will the State remove this requirement?

Response:No. Vendor may take exception to any requirement as directed in Section V, Proposal Exceptions.

Question 9:Section VII, Item 3.1.4, 17 Community-based satellite facilities across the State, Are these satellite facilities included in the scope of the RFP?

Response:Yes. See Attachment C for an accurate list of facility locations.

Question 10:Section VII, Item 3.1.4, 17 Community-based satellite facilities across the State, if the facilities are included, does the current provider offer service at these facilities today?

Response:Yes.

Question 11:Section VII, Item 3.1.4, 17 Community-based satellite facilities across the State, Will the State provide a list of these facilities along with the; service address, phone counts, current inmate population, and maximum inmate capacity?

Response:See Attachment A for phone information, and Attachment C for facility addresses.

Question 12:Section VII, Item 3.2, Requirement states that all calls are placed as collect calls. Will the State confirm that inmate-paid debit calling is not implemented?

Response:Inmate-paid debit calling is not implemented.

Question 13:Section VII, Item 3.2, Requirement states that all calls are placed as collect calls. If not implemented, will the State explain why debit is not implemented?

Response:To mitigate security risks.

Question 14:Section VII, Item 3.2, Requirement states that all calls are placed as collect calls. Given the revenue opportunity to fund additional services, will the State allow debit calling in this next contract?

Response:No.

Question 15:Section VII, Item 6.11, Requirement states that rates may not exceed the FCC caps that were effective March 17, 2016. However, the order cited was just recently modified to allow for rates of $0.13/min, up from $0.11. Will the State allow vendors to charge up to the new cap rate of $0.13?

Response:Yes.

Question 16:Section VII, Item 6.23, Requirement is that all software and hardware must be fully functional 90 days after contract signature. While this is feasible for the inmate telephone system, it is not for any Managed Access systems that would be installed. Would the state modify the requirement to state that the 90 day requirement pertains only to the Inmate Telephone System, and any other systems installed would be per a mutually agreed project plan?

Response:Yes. See Amendment Item 4 above.

Question 17:Section VII, Item 7.25, Managed Access System (MAS) or cell phone management, In a recent procurement in Maryland for MAS, at least one provider noted a major problem inherent in Managed Access technology.

Newer 3G or 4G cellular protocols require a mobile phone authentication code from the receiving tower to the handset seeking service for a sort of digital handshake. This authentication code information is closely guarded by the carriers for network security reasons. Today, the handset signal can be pushed from 3G/4G to 2G protocols that do not require this handshake - this means that MASs can, currently, control contraband phones without having authentication code information. In the future, however, carriers like AT&T have announced plans to turn down their old 2G networks. This is a huge issue, especially given MASs enormous cost paid for by constituents through higher rates. At the same time, FCC docket 13-111 and recent comments by Commissioner Ajit Pai suggest that alternatives may be allowed in the future.

Given the issues stated, including the possibility to more efficiently use the existing infrastructure for technologies other than MAS, will the State consider removing section 7.25 from the RFP?

Response:No. See the Amendments above.

Question 18:Section VII, Item 7.25, Managed Access System (MAS) or cell phone management, the call volume provided thus far suggests annual gross revenue before expenses to be less than $2 million. A fully functional antenna-based Managed Access system at a single site can cost more than this amount. It also faces serious future functionality issues as stated previously. Perhaps even more important, the few required functions stated in the RFP leave open the opportunity for unprincipled vendors to describe the functionality offered in a misleading way and without measurable commitments, leaving the State to discover flaws down the road.

Will the State consider a technology grant so that it could procure a system with more future-proof capabilities chosen by the State? This would resolve the issues detailed immediately below.

Response:Yes, MDOC will consider options proposed. Proposed solutions including a technology grant should be detailed under the appropriate specifications when responding to this RFP. Any cost associated with options proposed must be detailed in Section VIII: Cost Information Submission.

Question 19:Section VII, Item 7.25, Managed Access System (MAS) or cell phone management, will the State eliminate Item 7.25.2.5 regarding the ability to redirect cell phone communication through the ICS for investigative purposes? This has large potential legal liability issues for the provider.

Response:Yes, this requirement is hereby eliminated. See Amendment Item 7 above.

Question 20:At a minimum, will the State provide the following specifications for the requested MAS?

Question a:Facilities that must be covered, and what coverage areas (e.g. just the living units or all the way to the perimeter fence)?

Response:All the way to the perimeter fence. See Amendment Item 7 above.

Question b:Cellular protocols that must be controlled, at a minimum?

Response:2G, 3G, LTE, and new technologies as they are introduced.

Question c:Requirements for an ongoing testing plan to detect new cellular technologies in an area? Frequency of testing, format of testing, plan acceptance by the State.

Response:As needed with a 95% acceptance rate. See Amendment Item 7 above.

Question d:Requirements for an ongoing testing plan to assess the effectiveness of the solution?

Response:At a minimum, testing should be conducted monthly. See Amendment Item 7 above.

Question e:Service Level Agreements for response to an issue.

Response:Within 4 hours of notification.

Question f:Detailed explanation of required FCC licensing and whether MDOC is required to be a party to those licensing agreements?

Response:FCC licensing is the responsibility of the Vendor.

Question g:Description of the Graphical User Interface and reporting requirements of the State?

Response:MDOC is open to an industry standard, user-friendly interface. Reporting requirements include the number of attempted calls, detailed call information, and the number of successful/unsuccessful transactions.

Question h:Should the antenna components possess alarming capabilities to notify personnel of attempts to tamper with physical equipment?

Response:Yes. See Amendment Item 7 above.

Question i:The providers evolution path to Service Denial, Directional Jamming, or other methods of contraband cell phone control in the future?

Response:MDOC is open to review providers path for managed access or other comparable services.

Question j:Will facilities provide floor plans of the facilities that need cable/wiring replaced so we can determine material cost and labor cost to replace and design the infrastructure for the Managed Access?

Response:The State will not provide blueprints of facilities, due to security concerns. However, the State will work with the awarded Vendor to collect the necessary information.

Question 21:Section VII, Item 10.2, Inmate Call Rates, Since MDOC has only had the current rates in place for a couple months, will the State please provide calls and minutes for June, July, and August (when available)? This will help us provide the most competitive financial offer possible.

Response:See Attachment B.

Question 22:Section VII, Item 10.2, Inmate Call Rates, Transaction fees can have a greater impact on the overall cost of calling than even calling rates. Also, certain vendors have interpreted current FCC rules to allow them to implement Single Pay programs as implemented, these Single Pay programs can charge up to $15 per call, with most all of this cost attributed to a transaction fee separate from the stated call rates. These fees are not consistent with current FCC rules, however, and if/when follow-up action is taken by the FCC, vendors are likely to claim force majeure and attempt to renegotiate. To ensure compliance and an even playing field, will the State:

Question a:Confirm that Single Pay programs are prohibited i.e. when a called party wants to pay for a prepaid collect call, they must be able to set up an account where they can spread transaction fees over multiple calls rather than just a single call?

Response:All fees must be in compliance with the FCC rules. Vendors will need to itemize all proposed fees.

Question b:State whether vendors are allowed to charge FCC caps for transaction fees related to billing. Specifically:

Collect:

- Paper Bill/Statement Fee $2.00 per use

Prepaid:

- Automated Payment

(e.g. Automated phone system or Web)$3.00 per use

- Live Agent Payment$5.95 per use

- Any Third-Party service

(e.g. Western Union, MoneyGram)exact fees, with no markup that result from the transaction

Response:Yes.

Question c:Require vendors to state any Third-Party vendors used to accept payments, such as Western Union or MoneyGram, as well the fees charged by those vendors in compliance with FCC rules? Furthermore, will the State require that providers not implement Third-Party payment services that charge more than $5.95 per transaction, as was recently adopted by the Alabama Public Service Commission? For reference, a negotiated rate with a third-party processor should not exceed $6.


Question 23:Exhibit A, Item 33.5, Liquidated damages for failure to maintain proper phone ratio. The RFP states that the phone ratio should be 1 phone for every 20 offenders. During the site surveys it was mentioned that some facilities did not need additional phones. Will the State provide current phone counts, current population, maximum inmate capacity, and forecasted population by site?

Response:See Attachment A.

Question 24:Page 2, One clearly marked original response and 5 identical copies of the complete proposal with each response containing an accompanying electronic copy of the complete proposal. Label the front and spine of the three-ring loose-leaf binder and each CD with the Vendor name and RFP number.Please clarify if ITS requires a CD, or will a USB / thumb drive be an acceptable electronic copy.

Response:A USB/thumb drive is an acceptable electronic copy.

Question 25:Item 22, Vendor must furnish only new equipment, Will the ITS require the current vendor to replace all equipment with new equipment? This should include all required components referenced in 7.25 Managed Access, as the incumbent would benefit from several million dollars in competitive advantage over all other vendors if they are allowed to simply respond with their currently installed systems.

Response:No, equipment should be replaced as needed.

Question 26:Item 3.1.4, 17 Community-based satellite facilities across the state

COMMUNITY WORK CENTERS (CWC)

ALCORN COUNTY CWC

BOLIVAR COUNTY CWC

FORREST COUNTY CWC

GEORGE COUNTY CWC

HARRISON COUNTY CWC

JACKSON COUNTY CWC

JEFFERSON COUNTY CWC

LEFLORE COUNTY CWCLeflore Technical Violator Center

MADISON COUNTY CWC

NOXUBEE COUNTY CWC

PIKE COUNTY CWC

QUITMAN COUNTY CWC

SIMPSON COUNTY CWCSimpson Technical Violator Center

WASHINGTON COUNTY CWC

WILKINSON COUNTY CWC

YAZOO COUNTY CWC

RESTITUTION CENTERS

FLOWOOD CWC/ RESTITUTION CENTER

GREENWOOD RESTITUTION CENTER

HINDS COUNTY RESTITUTION CENTER

PASCAGOULA RESTITUTION CENTER

Please clarify which of the 17 facilities in the identified list (Community Work Centers and Restitution Centers) comprises the 17 satellite facilities, and if there are other facilities that are not represented in this list. Please provide the exact location information to ensure project accuracy.

Response:There are 15 satellite facilities covered by this RFP. Alcorn, Bolivar, Jackson, Jefferson, Yazoo County CWCs are closed; phone services are not needed at these locations. Leflore and Simpson have been repurposed as Technical Violator Centers; phone services are still required. See Attachment C for an accurate list of facility locations.

Question 27:Item 6.19, ADA devices and TDD devices, please confirm the number of ADA/TDD devices currently in use as well as those required at each facility.


Question 28:Item 6.22.8 and 6.22.8.1 Required Features means those features and/or services identified as such, From Vendors standpoint, these may be available as standard or optional. Please confirm if Required Features means included or optional at additional cost.

Response:Vendor must state whether required features are included as part of the proposers standard offering. If not, the Vendor must state whether the feature is available as an option at an additional cost to the customer.

Question 29:Item 6.22.9 and 6.22.9.1, option or optional mean those features which will be considered as additional enhancements, Requested as an option, is not optional for the ISP. Please clarify whether option or optional features are required or whether they are not.

Response:The Vendor must propose the option and state whether the option is included in their standard offering or will be at an additional cost to the customer. MDOC is not obligated to purchase or implement the option.

Question 30:Item 7.9.4, list of specified numbers so that if a disallowed number is called, the ICS will also call a cell phone or specific MDOC number. Please clarify if the ITS wishes to block all disallowed numbers or have a watch list of numbers for real time monitoring and investigative services.

Response:MDOC wishes to block all disallowed numbers, have a watch list for real-time monitoring, and have the ICS initiating a call to a specified customer number.

Question 31:Item 7.18.1.4, a ten second non-billed interval at the beginning of the call. Please clarify the purpose of the 10 second interval for fraud control purposes.

Response:This feature has been in place with all prior solution providers, and the State would like to maintain the existing functionality if possible.

Question 32:Item 7.18.1.5, Limitation on the number of times a telephone number may be redialed by the inmate within a specific period.

Question a:Please clarify the parameters for the number of times and the period of time specified by the ITS.

Response:To prevent inmate callers from overloading the system.

Question b:Please clarify what ITS wishes to accomplish for the purposes of fraud control.

Response:To prevent extortion, fraudulent activity, system abuse, and maintain system integrity.

Question 33:Page 56, Call and Minutes of Use Table, the data in this table looks more in line with one facility, rather than all facilities. Will the State please confirm that this data includes all minutes of use for all locations? If it does not, please provide comprehensive calling statistics, including number of calls and number of minutes broken out by facility and month for the past 12 total months.

Response:Values are for the three state prisons and the community work centers. See Attachment B for comprehensive calling statistics.

Question 34:Section IX, Item 1.3.1, reference installation must be for a project similar in scope and size to the project. Please clarify that ITS requires that all references be only DOC installations and that large county projects do not qualify as references for a complex, DOC account such as Mississippi.

Response:MDOC is interested only in DOC installations.

Question 35:Exhibit A Standard Contract A properly executed contract is a requirement of this RFP. Please confirm/clarify if ITS requires a fully executed Exhibit A returned with proposal submittal, or if this only applies after an award is made.

Response:No. ITS will execute an Agreement with the Vendor after the award is made. However, Vendor must review the attached Standard Contract and list any exceptions on the Proposal Exception Summary.

Question 36:Can ITS please provide an official analysis of the operational capability of the existing MAS?

Response:The existing MAS solution which is installed at the Parchman facility is Tecore Networks iNAC Managed Access Solution.

Question 37:What percentage of test phone calls do not get blocked by the existing MAS system?

Response:MDOC does not have access to the test phone call data.

Question 38:What percentage of test text messages do not get blocked by the existing MAS system?

Response:MDOC does not have access to the test text message data.

Question 39:What percentage of test data connectivity attempts do not get blocked by the existing MAS system?

Response:MDOC does not have access to the test data connectivity.

Question 40:Do all locations with MAS cover the full spectrum of CDMA?

Response:Yes.

Question 41:Do all locations with MAS cover the full spectrum of LTE?

Response:No.

Question 42:Do all locations with MAS cover the full spectrum of UMTS?

Response:Yes.

Question 43:Do all locations with MAS cover the full spectrum of GSM?

Response:Yes.

Question 44:Please provide the As Built locations and layout of all antennas at all three MAS sites?

Response:MDOC will not provide blueprints of the facilities, due to security concerns. Alternative documentation may be provided to the awarded Vendor.

Question 45:Please provide the As Built locations and layout of the fiber distribution to include number of fiber strands and type of fiber from headband to distribution areas. If our installation requires more to be installed, will the Mississippi Department of Corrections install it or should that cost?

Response:Detailed fiber strand counts and as built diagrams of fiber distribution are unavailable. There are available, unused single-mode fiber optic strands for use from the head end to the distribution areas. If additional installations are needed, the Vendor will bear the costs.

Question 46:Please provide the number of inmate telephones, cart phones, Computer Workstations and TTY devices required for the Private Prison locations:

A. East Mississippi Correctional Facility

B. Marshall County Correctional Facility

C. Wilkinson County Correctional Facility


Question 47:Is Managed Access required for any locations other than MSP, CMCF and SMCI?

Response:The contract will include managed access for the three state prisons. Future options for the three private prisons may be negotiated at the States discretion.

Question 48:Currently MDOC inmates have the choice to make Collect and Prepaid Collect (AdvancePay) calls. Will the chosen vendor be allowed to set up PIN Debit via an interface with the commissary vendor to allow inmates to purchase phone time from the commissary?

Response:No.

Question 49:Are vendors allowed to make multiple cost/rate proposals? If yes, how will the multiple offers be evaluated?

Response:Yes. Each proposed cost/rate option with be evaluated using the evaluation criteria defined by Amendment Item 10 above.

Question 50:Will any existing extra fiber be made available to the vendors?

Response:Yes, existing fiber is available for use in fulfilment of this contract.

Question 51:Section VII, Item 7.25.2.5, which states that the MAS must provide the ability to redirect cell phone communications through the ICS for investigative purposes. Can the MDOC please provide clarification on this section? Does this mean that MDOC wants the ability to allow some unauthorized phones to make phone calls by being routed through the ICS?

Response:This requirement has been deleted. See Amendment Item 7 above.

Question 52:Section VII, Item 8.5.16, The proposed DRS must provide an indication as to the recording space left on any and all media. Explain the indication in this item. Would the MDOC please clarify that the media discussed in this requirement is portable media used to copy recordings and records to?

Response:This requirement in not relevant and is hereby deleted. See Amendment Item 9 above.

Question 53:Section, Item 8.5.17, The Digital Recording System must provide for an append function enabling MDOC to reposition to the end of a previous recording. Would the MDOC please remove this requirement or clarify exactly what is being asked for, since appending any recording would alter the chain of custody and may render it unusable in court as evidence?

Response:The ability to append to the end of a recording should take place within the recording system prior to the extractions being offloaded to a portable medium. In this way, chain of custody will be maintained.

Question 54:Section VII, Item 19.3, Stage 3 Cost Evaluation, What are the cost components (i.e. rates / minute volumes, fees/ transaction volumes) that will be included in the Total lifecycle cost? How will the state consolidate these components (rates and fees) into a single variable described as Total lifecycle cost into the formula in section 19.3.1?

Response:The State will determine the Total Lifecycle Cost using the evaluation criteria defined in Amendment Item 10 above.

Question 55:Section IV, Item 30, Terms of Software License If the term of all software licenses is perpetual unless stated otherwise, is the vendor expected to provide software updates on a perpetual basis?

Response:Vendor will be expected to provide software updates for the duration of the contract performance period.

Question 56:Section VII, Item 4, Will the DOC provide a list of companies who attended both the mandatory vendor web conference and the mandatory site visits?

Response:Vendor may download the list of Vendors that attended the mandatory Vendor web conference and site visits at:

http://www.its.ms.gov/Procurement/Pages/RFPS_Awaiting_tables.aspx.

Question 57:With a signed NDA, will the DOC release blueprints, for its facilities? This information is required to appropriately specify the installation requirements for the services outlined in this RFP, particularly the managed access systems. If blueprints are not available, will the DOC provide alternative documentation?

Response:MDOC will not provide blueprints of the facilities, due to security concerns. Alternative documentation can be provided to the awarded Vendor.

Question 58:Section VII, Item 2.4 Mandatory Site Visits Cameras were not allowed at the survey and staff was asked to take pictures for us. When will we receive pictures?

Response:Vendors were instructed to send a list of items. Please email the list to [email protected].

Question 59:Section VII, Item 3.1.4, Will the DOC confirm the facilities and addresses of the 17 Community-based satellite facilities across the state?

Response:See Attachment C.

Question 60:Section VII, Item 3.2, Will the DOC provide a copy of its current contract for inmate phone service along with all amendments?

Response:The State is unable to provide the original contract, due to a Protective Order being in place. However, Vendors may request copies of the amendments by following the States Public Records Request procedures.

Question 61:Section VII, Item 6.11, The DOC states, The rates charged for telephone calls associated with this proposal must not exceed the charges and rates as specified in the Federal Communications Commission (FCC) order effective March 17, 2016. Will the DOC consider amending this requirement to reference the revised Order adopted by the FCC on August 4, 2016, which modifies the rate caps for state and federal prisons at 13 cents / minute (up from 11 cents / minute). (A copy of the FCC summary is attached.)

Response:Yes.

Question 62:Section VII, Item 6.19, Per the RFP, The ISP will provide approved telephones, mounting equipment, switching equipment, monitoring and recording equipment, ADA devices and TDD devices at no cost to the State.

Question a:Does the state currently have any of these devices installed? If yes, how many and at which sites and what are the locations within the facility? Does the state know how many ADA devices and TDD devices are required today based on the needs its current inmate population?

Response:Yes, See Attachment A.

Question b:How many additional phones are required and what are their locations?


Question 63:Section VII, Item 6.26.1.2, Campus Cabling

Question a:Can the State provide the contact information for AT&T?

Response: Rob McClure, 601-497-7691, [email protected].

Question b:Who will be maintaining the underground and aerial copper cables at each facility?

Response:MDOC will maintain existing underground and aerial cabling. Any new cabling required in the performance of the contract will be provided and maintained by the Vendor.

Question 64:Section VII, Item 7.13, The proposed ICS must allow for a maximum number of rings, What are the maximum number of rings the MDOC allows?

Response:Up to 10 rings.

Question 65:Section VII, Item 8.3, Equipment Room requirements

Question a:Will the DOC provide the actual floorplan of the equipment rooms?

Response:The State cannot provide floor plans, due to security concerns.

Question b:Will the DOC indicate, as part of the floorplan, the available space for the ISP, including managed access equipment?

Response:See the response to question 65a above.

Question 66: Section VII, Item 8.4, how many inmate telephones are installed today by facility?


Question a:What is the ADP per facility?

Response:See Attachment D.

Question b:If additional phones are required at one or more facilities, does the DOC have specific requirements regarding the location of the new phones, or will this be at the ISPs discretion?

Response:If additional phones are required, facility superintendent/warden will designate locations.

Question 67:Section VII, Item 10.2.3, It is noted the table on p. 56 of the RFP solicitation provides the average number of calls made per month and the average number of minutes accrued from these calls per month. It is also noted that the DOC does not guarantee call volume; however, so the ISP can best estimate future call volume, will the DOC provide the following:

Question a:The rates and fees established for the months reported.

Response:Number of calls and minutes of use are provided in Attachment B. Rates and fees will not be provided.

Question b:Calls and MOUs for a full year where the same rates and fees were in effect (e.g., March, 2015 February, 2016)?


Question c:ADP by month for the time periods reported?


Question 68:Does the current inmate telephone provider offer a single payment product to inmates friends and family members? If yes, what are the charges for the single payment products?

Response:No.

Question 69:Throughout the current contract, has the DOC received any commissions, cost recovery fees, technology funds, etc. from the ISP?

Response:Yes. However, MDOC no longer receive commissions from the ISP.

Question a:If yes, will the DOC specify the amount received?

Response:MDOC has received commissions totaling $22,235,750.79 between July 2007 and June 2016.

Question b:Are any of these funds still being received by the ISP? If yes, will the DOC specify the amount currently received?

Response:No funds are currently being received.

Question 70:Is the DOC considering receiving any additional funds (e.g. commissions, cost recovery, technology) from the ISP as part of this RFP solicitation? If yes, how are the additional funds (e.g. commissions) evaluated with respect to the point allocation?

Response:No.

Question 71:Section VII, Item 14.1, Project Plan

Question a:Please confirm if the state requires a separate project plan for each physical location. If no, please specify the locations that should be grouped together in a project plan.

Response:Project plan details should be provided for each location. If separate plans are provided for each location, there should be a high-level overall/comprehensive project plan.

Question b:Does the state require separate project plans for the managed access systems(s)? Or, does the state want the managed access system(s) project plan integrated with the inmate phone service project plan for the respective location(s)?

Response:Overall project plan should include details of managed access systems.

Question 72:Section VII, Item 19.3, for evaluation purposes, how will the DOC determine the total lifecycle cost?

Question a:Will the DOC provide the specific formula for calculating the total lifecycle costs? For example, is the evaluation committee using the minutes provided in the RFP on p. 56 by call type to determine the total lifecycle cost? If no, will the DOC provide the specific assumptions used to determine total lifecycle cost (e.g. # of minutes, fees assessed, etc.)?

Response:The State will use the evaluation criteria defined in Amendment Item 10 above.

Question b:How will the DOC factor in allowable fees in the total lifecycle cost?

Response:The State will use the evaluation criteria defined in Amendment Item 10 above.

Question c:Some ISPs offer single payment products, which can be up to $14.99 / call. How will the DOC factor in the costs associated with the single payment products as part of the total lifecycle cost?


Question 73:Section VIII, Will the DOC consider various pricing (rates) options if the ISP clearly specifies the difference between what is included in the rate options?

Response:Yes.

Question 74:Section VIII, to ensure the DOC compares apples to apples with respect to the cost, will the DOC clarify if managed access system(s) is to be included in its rate (cost) assumptions? If yes, please clarify the number of managed access systems required.

Response:MDOC wants managed access systems to be included with the rate (cost) assumptions. In addition, refer to the evaluation criteria defined in Amendment Item 10 above. Managed access systems are desired for the three state prisons.

Question 75:Section VII, Item 7.25, Managed Access System Requirements.

Question a:Will the DOC clarify what facilities it is requiring managed access system(s)?

Response:Managed access systems are desired for the three state prisons: MSP, CMCF, and SMCI.

Question b:Will the DOC provide specifications around the desired coverage areas per facility?

Response:Specifications will be discussed with the awarded Vendor.

Question c:Will the DOC clarify what, if any of the existing infrastructure (e.g. fiber, cabling) and equipment (e.g. antennas) are available for re-use from its existing managed access system(s)?

Response:With the exception of fiber and other cabling, use of existing equipment must be negotiated with GTL.

Question i:Does the availability of materials vary based on the facility? If yes, please specify.

Response:No.

Question d:Will the DOC provide building prints for all covered areas with indications of what type of building it is? Can the DOC provide MDF and IDF locations in each building on prints?

Response:No.

Question e:What are the trenching and fiber run locations from MDF to areas of coverage?

Response:To be provided during project kick-off with the awarded Vendor.

Question f:Will penetrations be needed between portions of the buildings and if so who will do them?

Response:Yes, the awarded Vendor is responsible.

Question i:If vendor is responsible, will fire caulk be needed?

Response:Yes.

Question ii:Will thru penetrations require sleeves? If so, any specific type?

Response:Yes, no specific type required.

Question g:What are the power requirements (UPS) for each building?

Response:Unknown at this time.

Question h:Who is responsible for the single mode fiber running from IDF to locations for coverage transmissions?

Response:The awarded Vendor.

Question i:Should fiber be conduit EMT or rigid?

Response:Conduit.

Question ii:What are the height requirements on mounted hardware?

Response:To be determined.

Question iii:What security of mounted hardware is required? Will vendor need to put it in an enclosure such as a Nema box?

Response:Vendor is encouraged to use enclosures.

Question i:What is the facilities carrier of choice for onsite cellular services?

Response:The State of Mississippi has executed contracts for cellular services with AT&T and CSpire.

Question j:What is the facilities cell phone of choice for cellular services?

Response:The State is unclear if the question is regarding a specific mobile device. If so, then the State has no preference; state law requires the use of the lowest cost provider of the two awarded Vendors, AT&T and CSpire.

Question 76:In the RFP you have provided an ADP of 15,436 across 23 facilities. Will you please confirm these numbers?

Response:See Attachment D. ADP is approximately 14,300 for the facilities included in this RFP.

Question 77:Please provide the daily inmate population by month for the past 12 months or indicate whether the State undergone any significant increases or decreases in ADP in the last 12 months.

Response:See Attachment D.

Question 78:Does the State anticipate any significant increases or decreases in ADP during the contract term?

Response:No, inmate populations do not vary significantly.

Question 79:What is the average stay for inmates?

Response:28 months.

Question 80:How many inmates are booked per day, on average?

Response:On average, about 33 per day; the maximum loaded is approximately 100 in a day.

Question 81:How long do inmates stay in bookings?

Response:Average length of time incarcerated is about 28 months.

Question 82:What is your operating capacity?

Response:Capacity for facilities included in this RFP is 15,706.

Question 83:What is your bed count?

Response:Capacity for facilities included in this RFP is 15,706; capacity for all locations statewide is 24,103.

Question 84:Does the State house any ICE detainees? If so, what is the average monthly population?

Response:Yes, there are currently 44 offenders with a Hold placed on them from ICE.

Question 85:How many inmates are from the U.S. Marshals Service?

Response:42 Offenders.

Question 86:What are the equipment requirements by housing unit/pod for each facility?


Question 87:Please provide the location of the phone room(s) where our equipment will go for each facility.

Response:Locations of phone rooms were identified during the walkthroughs. No blueprints of facilities will be provided, due to security concerns.

Question 88:Please provide a pod layout, with the number of inmates per pod/housing unit for each facility.

Response:Housing areas including capacity and inmate population are included in Attachment A.

Question 89:Please provide a blueprint of your facilities.

Response:No blueprints of facilities will be provided, due to security concerns.

Question 90:How many floors do each of your facilities have?

Response:Varies by facility. This information was identifiable during the walkthroughs.

Question 91:Are there any uninhabited housing units?

Response:Yes. Housing areas that are temporarily closed for repairs, etc. will be included on the spreadsheet.

Question 92:Do you have any planned demolition or facility expansion within the period of this contract?

Response:None at this time.

Question 93:Please list which housing units have restricted access.

Response:Information cannot be provided for security purposes.

Question 94:Please describe inmate access to common areas, including what hours inmates are allowed into those areas.

Response:CMCF:

CMCF Area I QB (1621 Offenders) access during all waking hours. Dormitory setting.

CMCF Area II 720 (1071 Inmates) access during all waking hours. Dormitory setting.

CMCF Area III R/C (380) Access one hour per day during out of cell activities. Cell block housing.

CMCF Area III Yard (708) access during all waking hours. Dormitory housing.

CMCF YOU (58) all day access.

CMCF WMNs MAX (53) one hour per day.

MSP

Division #1 access to common areas during all waking hours.

Division #2 The offenders housed in G-building (A-zone), H-building (A&B zone), I-building (A&B zone), K-building (A&B zone), B-building and L-Building (A&B zone) receive tier call one hour in the mornings and one hour in the afternoon.

Offenders in A-Building and J-Building have limited common area access and must be escorted by security staff.

Question 95:Are inmates charged a daily fee for their incarceration?

Response:No.

Question 96:Would the facility allow the awarded vendor to use dark fiber that has already been installed?

Response:Yes.

Question 97:How much of the AT&T wiring covers the facilities? Please provide clarification on how much wiring we would need to install as compared to what is already in place.

Response:Information not available.

Question 98:Who is your current Offender Management System Provider?

Response:Motorola.

Question 99:Who is your current Commissary Provider?

Response:Premier Supply.

Question 100: Which Internet/cable service provider do you recommend in your area?

Response:Varies by area.

Question 101: Do you currently have an inmate communications contract outside your phones and video for inmate messaging, grievances, requests, commissary ordering, and inmate kiosks?

Response: No, there is not another inmate communications contract; not applicable.

Question 102: Please provide a copy of your inmate communications contract for inmate messaging, grievances, requests, commissary ordering, and inmate kiosks.

Response: Not applicable.

Question 103: Please provide a glossary to define the generic technology terms that you are using throughout this RFP.

Response: Vendor may identify specific terms that they would like defined.

Question 104: Due to the complexity of the RFP and our desire to give you the most competitive and thorough response, will the State consider extending the due date of the proposal?

Response:The due date has been extended and a revised Procurement Project Schedule is attached in Amendment Item 3 above.

Question 105: Would the State consider scheduling a mandatory live product demonstration as part of your evaluation criteria?

Response: The State at its discretion may request a product demonstration.

Question 106: Please confirm that there is no commission/facility support payment required for this contract.

Response: There is no commission/facility support payment required for this contract.

Question 107: Section VII, Technical Specifications Item 2 (Mandatory Provisions in Technical Requirements for this RFP): Please confirm that the only mandatory provisions in the Technical Requirements are 2.3 Vendor Web Conference and 2.4 Mandatory Site Visits.

Response: Correct.

Question 108: Please provide the monthly ITS revenues and commissions reports for the last 12 months.

Response: MDOC no longer receives commission.

Question 109: How many free calls are inmates given?

Response:Offender-attorney calls and calls for commissary orders and services are free.

Question 110: Does the incumbent inmate phone provider currently take any deductions from commission revenue? If so, what are the deductions and how much?

Response: MDOC does not receive commissions.

Question 111: Please provide a list of current fees charged.

Response: Fees are those allowed under the FCC order.

Question 112: What is the historic call volume by month?

Response: See Attachment B.

Question 113: Can the State provide 24, or even 12, months of call volume reports/CDRs?


Question 114: Please provide the last 12 months of call traffic data broken out by call type.


Question 115: Please provide a copy of the current ITS agreement and all addenda.

Response:The State is unable to provide the original contract, due to a Protective Order being in place. However, Vendors may request copies of the amendments by following the States Public Records Request procedures.

Question 116: Do you have long lines for phone calls? We recommend 10 phones per inmate.

Response: No.

Question 117: Will the incumbent be required to replace all equipment?

Response: Use of current equipment must be negotiated with GTL.

Question 118: Can you please provide a phone count by each individual facility under the DOC?

Response: See Attachment A.

Question 119: Will there be any inmate phone requirements in the 17 community based "satellite" facilities? If so, can you characterize the requirement?

Response: Inmate phone requirements are the same for all locations under this RFP.

Question 120: With regard to the "Managed Access" requirement listed on page 48, can you tell me which facilities will require this cell phone management technology?

Response:Managed access systems are desired for the three state prisons: MSP, CMCF, and SMCI.

Question 121: Given the necessity to scope a wireless network and other infrastructure investments for this application, will the Department provide general architecture/schematic information of the facilities where "managed access" will be deployed?

Response: The State is unable to provide, due to security concerns.

Question 122: Can you tell me if all the DOC facilities have been wired for CAT 5 or CAT 6 cabling?

Response: Yes.

Question 123: Are there any early release programs that will have an effect on the ADP over the next 12-24 months?

Response: No.

Question 124: Can the vendor offer more than one call rate and commission plan?

Response: See response to Question 49.

Question 125: Are there any booths or pedestals that will need to be installed/replaced? If so, how many?

Response: See response to Question 6.

Question 126: Will the Department require that we interface with the (OMS) offender management system provider?

Response: No.

Question 127: If so, who is the provider of the OMS system and can you provide the contact information?

Response:Motorola Solutions, Inc.

Tanya Mansell, Customer Service Manager,

[email protected], 949-716-8884.

Question 128: Will the Department require that we interface with the commissary provider?

Response: No. Be advised that inmates place their orders through the phone system. The inmates must be able to access commissary services over the phone at no charge.

Question 129: If so, who is the commissary company and can you provide their contact information?

Response:Premier Supply Link LLC

Dennis Martin, President, [email protected], 601-209-3873.

Question 130: Are visitation stations a part of the RFP requirements and if so, how are they installed at the facilities?

Response:MDOC would like to include as an option to have visitation phones recorded at the three state prisons. See Amendment Item 5 above.

Question 131:Can you please provide the current call rates for the following call types?

CollectPrepaidDebit

LocalLocalLocal

IntralataIntralataIntralata

InterlataInterlataInterlata

InterstateInterstateInterstate

InternationalInternationalInternational

Response: The current call rate is $0.11 per minute for all call types.

RFP responses are due, March 31, 2017 at 3:00 p.m. (Central Time).

If you have any questions concerning the information above, believe that a submitted question has not been included, or believe that a question has not been adequately answered, contact Monique Hopkins at 601-432-8201 or via email at [email protected] before close of business on Wednesday, February 22, 2017.

Enclosures: Revised Cost Information Submission Form

Attachment A: Facility Data Sheets Phone Counts

Attachment B: MS DOC Inmate Phone Usage Jan15 Aug16

Attachment C: Facility Locations and Addresses

Attachment D: Average Population for Facilities

FCC News Release

cc: ITS Project File Number 42385

Page 3 of 30

REVISED COST INFORMATION SUBMISSION

Vendors must propose a summary of all applicable project costs in the matrix that follows. The matrix must be supplemented by a cost itemization fully detailing the basis of each cost category. The level of detail must address the following elements as applicable: item, description, quantity, retail, discount, extension, and deliverable. Any cost not listed in this section may result in the Vendor providing those products or services at no charge to the State or face disqualification.

Vendors must complete the following matrix. Vendors must list all surcharges that are applicable. If the charge is other than per call or per minute, use the Other Method for Billing column to describe how the charge is applied (e.g., percent of total charge). Any costs, including surcharges, not listed in this section may not be billed.

Call Types

Rate Per Minute

Rate Per Minute with MAS

Rate Per Minute with Cell Phone Detection Modules

Rate Per Minute with MAS and Cell Phone Detection Modules

Local

Intrastate Intra-LATA

Intrastate Inter-LATA

Interstate Intra-LATA

Interstate Inter-LATA

Charges/Fees

Cost

Surcharges (include all applicable charges)

USF

E911

Fee for automated payment for credit card, debit card, and bill processing fees

Fee for payment using live operator

Fee for paper bill/statement

Fee for use of their-party money transmitter (e.g., Money Gram, Western Union, credit card processing, transfers from third-party commissary accounts)

The exact fee from the third-party provider passed through directly to customer with no markup.

Page 28 of 28

Attachment A

Attachment B

Attachment C

Attachment D

Page 30 of 30

Attachment A -

Facility Data Sheets - Phone Counts.pdf

Mississippi State Penitentiary at Parchman

Location Capacity Population Current Phones Additional Phones Needed

Unit 25 240 216 8

Zone A 60 50 2

Zone B 60 52 2

Zone C 60 56 2

Zone D 60 58 2

Unit 26 580 576 24

A Building 304 303 12

Zone A 56 56 2

Zone B 56 56 2

Zone C 56 56 2

Zone D 56 55 2

Zone E 80 80 4

B Building 276 273 12

Zone A 54 53 2

Zone B 54 53 2

Zone C 54 54 2

Zone D 54 53 2

Zone E 60 60 4

Unit 28 192 192 8

Zone A 48 48 2

Zone B 48 48 2

Zone C 48 48 2

Zone D 48 48 2

Unit 29 1568 1417 52

A Building 88 67 4

Zone A 44 39 2

Zone B 44 28 2

B Building 88 78 4

Zone A 44 39 2

Zone B 44 39 2

C Building 128 128 4

Zone A 64 64 2

Zone B 64 64 2

D Building 128 127 4

Zone A 64 64 2

Zone B 64 63 2

E Building 128 126 4

Zone A 64 63 2

Zone B 64 63 2

F Building 128 127 4

Zone A 64 64 2

Zone B 64 63 2

G Building 160 157 4

Zone A 80 80 2

Zone B 80 77 2

H Building 160 152 4

Zone A 80 76 2

Zone B 80 76 2

I Building 160 158 4

Zone A 80 80 2

Zone B 80 78 2

J Building 80 64 4

Zone A 40 28 2

Zone B 40 36 2

K Building 160 154 4

Zone A 80 74 2

Zone B 80 80 2

L Building 160 79 4

Zone A 80 79 2

Zone B 80 0 2

Unit 29 visitaton 4

Unit 30 864 849 28

A Building 216 215 8

Zone A 108 107 4

Zone B 108 108 4

B Building 216 204 6

Zone A 108 100 3

Zone B 108 104 3

C Building 216 216 6

Zone A 108 108 3

Zone B 108 108 3

D Building 216 214 8

Zone A 108 108 4

Zone B 108 106 4

Unit 31 90 80 3

Zone A 33

Zone B 12 1

Zone C 22 1

Zone D 13 1

Hospital - Unit 42 56 42 5

South Ward 8 1

East Ward 22 1

West Ward 12 1

*Fire Dept. 1

Front entrance 1

Total 3590 3372 128

Attachment B - MS

DOC Inmate Phone Usage Jan15 - Aug16.pdf

Mississippi DOC Data January 2015 - August 2016

Call Type Calls MOUs Calls MOUs Calls MOUs Calls MOUs Calls MOUs Calls MOUs Calls MOUs

Advance Pay Canada 9 164 10 173 1 16 1 14

Advance Pay Interstate Interlata 9,163 93,102 10,665 114,845 12,370 134,915 12,866 140,838 12,221 125,837 12,267 127,384 12,099 127,437

Advance Pay Interstate Intralata 34 250 34 269 24 175 9 32 2 2 5 31 20 145

Advance Pay Intrastate Interlata 4,077 50,978 5,337 67,522 5,649 70,209 5,146 63,004 4,724 59,055 4,820 59,463 4,934 62,151

Advance Pay Intrastate Intralata 16,743 205,511 20,256 250,206 19,897 249,188 19,624 244,509 19,720 247,839 21,166 264,044 21,459 266,696

Advance Pay Local 3,804 63,418 4,878 78,770 4,511 71,931 5,764 92,468 5,705 89,271 5,476 85,607 5,274 82,296

Advance Pay One Call Interstate Interlata

Advance Pay One Call Intrastate Interlata

Advance Pay One Call Intrastate Intralata

Advance Pay One Call Local

Advance Pay US Territories 5 33 6 48 31 189 4 45 8 76 5 55 8 48

Collect Interstate Interlata 387 4,410 436 4,454 360 3,888 334 4,091 274 3,202 267 3,181 298 3,522

Collect Interstate Intralata 3 42 9 122 11 113 1 14

Collect Intrastate Interlata 199 2,268 191 2,349 132 1,740 200 2,294 149 1,865 160 1,937 168 1,857

Collect Intrastate Intralata 1,374 16,068 1,439 16,296 1,197 13,768 1,254 15,348 1,303 15,770 1,448 16,716 1,389 15,496

Collect Local 148 1,953 215 2,996 167 2,073 108 1,535 87 1,319 127 1,816 143 1,811

Grand Total 35,946 438,197 43,476 538,050 44,350 548,205 45,309 564,164 44,193 544,236 45,741 560,234 45,794 561,487

January

2015

JulyFebruary March April May June

1 of 3

Attachment B


Call Type

Advance Pay Canada

Advance Pay Interstate Interlata

Advance Pay Interstate Intralata

Advance Pay Intrastate Interlata

Advance Pay Intrastate Intralata

Advance Pay Local





Advance Pay US Territories

Collect Interstate Interlata

Collect Interstate Intralata

Collect Intrastate Interlata

Collect Intrastate Intralata

Collect Local

Grand Total

Calls MOUs Calls MOUs Calls MOUs Calls MOUs Calls MOUs Calls MOUs Calls MOUs

12,097 125,120 14,576 154,952 15,715 158,675 17,031 169,275 17,716 172,633 14,588 143,569 16,322 168,099

12 93 28 523 45 789 3 58

5,013 63,221 5,496 70,575 5,451 68,420 5,401 66,742 5,376 65,050 4,654 55,198 5,742 72,868

19,702 244,193 22,563 282,834 22,885 287,219 24,794 307,681 25,088 310,366 21,091 261,479 25,236 318,565

5,154 81,972 5,270 82,417 5,390 84,367 5,838 94,505 5,888 92,947 5,708 90,289 5,590 88,370

6 64 6 51 4 41 6 48 7 62 6 41 8 85

303 3,717 284 3,588 288 3,507 330 4,083 347 4,401 262 3,317 315 4,066

12 228

166 2,108 179 1,907 155 1,613 148 1,664 205 2,235 164 1,505 145 1,615

1,324 14,398 1,347 14,252 1,539 17,825 1,435 15,141 1,607 18,812 1,381 15,610 1,434 15,919

188 2,430 125 1,392 190 2,731 148 1,822 146 1,583 89 1,110 137 1,746

43,965 537,316 49,846 611,968 51,617 624,398 55,171 661,712 56,425 668,878 47,946 572,176 54,929 671,333

2015 2016

January FebruaryAugust September October November December

2 of 3

Attachment B


Call Type

Advance Pay Canada

Advance Pay Interstate Interlata

Advance Pay Interstate Intralata

Advance Pay Intrastate Interlata

Advance Pay Intrastate Intralata

Advance Pay Local





Advance Pay US Territories

Collect Interstate Interlata

Collect Interstate Intralata

Collect Intrastate Interlata

Collect Intrastate Intralata

Collect Local

Grand Total

Calls MOUs Calls MOUs Calls MOUs Calls MOUs Calls MOUs Calls MOUs

21 367

19,840 205,948 24,607 273,028 23,770 263,483 26,398 285,152 25,144 270,952 27,941 307,246 362,540 3,562,490

3 16 4 21 4 58 5 58 236 2,520

7,556 94,878 16,405 196,638 16,134 179,928 18,534 200,196 18,733 197,456 20,493 209,441 188,408 1,972,993

33,611 424,106 64,904 781,429 66,285 752,934 79,809 862,353 77,932 809,544 82,917 849,131 783,614 8,219,827

6,940 101,967 9,695 123,533 10,405 125,675 10,105 110,007 9,886 107,371 12,190 131,578 143,357 1,878,759

166 2,155 750 9,449 606 7,634 606 7,926 520 6,449 781 10,199 3,949 43,812

159 2,208 766 10,779 676 8,777 577 7,281 457 6,051 751 9,723 3,843 44,819

539 7,037 2,139 28,052 2,012 25,065 1,958 24,583 1,881 23,404 2,065 24,852 12,475 132,993

83 1,159 235 2,794 231 2,615 242 2,821 236 3,005 364 4,397 1,627 16,791

11 92 16 173 14 106 18 145 105 677 116 639 495 2,718

323 4,029 298 3,713 295 3,645 387 4,750 385 4,422 358 4,613 6,916 78,599

0 0 1 10 2 8 1 6 42 543

123 1,352 202 2,362 162 1910 201 2,366 187 2,116 208 2,690 3,631 39,753

1,282 15,025 1,837 21,494 1,920 21,563 2,338 25,922 2,375 25,933 1,860 20,552 33,458 351,908

138 1,386 107 1,004 142 1,358 168 1,807 185 1,546 203 1,714 3,146 35,132

70,771 861,342 121,964 1,454,464 122,656 1,394,714 141,342 1,535,319 138,032 1,458,992 150,253 1,576,839 1,547,758 16,384,024

2016

March April May June Total Calls Total MOUsJuly August

3 of 3

Attachment B

Attachment C

-Facility Locations and Addresses.pdf

Attachment C: MDOC Locations

Impacted by Inmate Telephone Services RFP 3897

MSP Mississippi State Penitentiary

69 Parchman Road, Hwy 49 West

Parchman, MS 38738

SMCI - South Mississippi Correctional Institution

22689 Hwy 63 North

Leakesville, MS 39451

CMCF - Central Mississippi Correctional Facility

3794 Hwy 468

Pearl, MS 39208

CWCS AND RESTITUTION CENTERS

REGION ONE

LEFLORE COUNTY TECHNICAL VIOLATOR CENTER 3400 Baldwin County Rd 540 Greenwood, MS 38930 NOXUBEE COUNTY COMMUNITY WORK CENTER 110 Industrial Park Macon, MS 39341

QUITMAN COUNTY COMMUNITY WORK CENTER 201 Camp B Rd Lambert, MS 38643

WASHINGTON COUNTY COMMUNITY WORK CENTER 1398 N Beauchamp Ext, Greenville, MS 38703 GREENWOOD RESTITUTION CENTER 308 Hwy 7 N Rear Greenwood, MS 38930

Attachment C: MDOC Locations

Impacted by Inmate Telephone Services RFP 3897

REGION TWO FLOWOOD RESTITUTION & COMMUNITY WORK CENTER Rankin Satellite Facility 1632 Hwy 80 East Flowood, MS 39232 MADISON COUNTY COMMUNITY WORK CENTER 140 Corrections Drive Canton, MS 39046 PIKE COUNTY COMMUNITY WORK CENTER 2015 Jesse Hall Rd Magnolia, MS 39652 WILKINSON COUNTY COMMUNITY WORK CENTER 84 Prison Lane Woodville, MS 39669 HINDS COUNTY RESTITUTION CENTER 429 S Gallatin St, Jackson, MS 39203

REGION THREE FORREST COUNTY COMMUNITY WORK CENTER 112 Alcorn Avenue Hattiesburg, MS 39401 GEORGE COUNTY COMMUNITY WORK CENTER 156 Industrial Park Rd Lucedale, MS 39452 HARRISON COUNTY COMMUNITY WORK CENTER 3820 8TH Avenue Gulfport, MS 39501 SIMPSON COUNTY TECHNICAL VIOLATOR CENTER 714 Wood Rd Magee, MS 39111 PASCAGOULA RESTITUTION CENTER PO Box 427 1721 East Kenneth Avenue, Pascagoula, MS 39567

Attachment D -

Average Population for Facilities.pdf

MSP CMCF SMCI Wilkinson Marshall East Satellite Facilities Total

Jan-15 3102 2178 2511 869 998 1172 1080 11910

Feb-15 3128 2341 2420 884 995 1176 1044 11988

Mar-15 3125 2366 2405 890 996 1170 1038 11990

Apr-15 3159 2384 2417 894 995 1146 1025 12020

May-15 3126 2435 2462 891 997 1129 1043 12083

Jun-15 3093 2495 2520 893 995 1129 1112 12237

Jul-15 3117 2522 2533 793 994 1132 1114 12205

Aug-15 3100 2476 2526 793 995 1128 1168 12186

Sep-15 3121 2533 2619 802 963 1083 1171 12292

Oct-15 3172 2631 2696 853 997 1114 1137 12600

Nov-15 3274 2686 2698 888 997 1113 1110 12766

Dec-15 3297 2734 2710 878 997 1133 1096 12845

Jan-16 3259 2716 2692 858 999 1139 1009 12672

Feb-16 3359 2681 2796 877 990 1137 1049 12889

Mar-16 3376 2861 2819 893 997 1129 1174 13249

Apr-16 3358 2825 2969 895 995 1113 1193 13348

May-16 3269 2821 2903 868 964 1060 1124 13009

Jun-16 3379 3036 2997 894 999 1093 1149 13547

Jul-16 3392 3162 2987 894 999 1150 1092 13676

Aug-16 3358 3431 2980 892 997 1166 1044 13868

Average Monthly Population

Memorandum for General RFP Configuration - …rfps.its.ms.gov/Procurement/rfps/3897/3897 amend...

Documents

Transcript of Memorandum for General RFP Configuration - …rfps.its.ms.gov/Procurement/rfps/3897/3897 amend...