Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) -...

64
Social Media for meetings & events why, optimize network & messages How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

description

The future number 1 marketing tool! Impacts and real added value? Best practices to achieve successful initiatives LEVEL 1 : Why use Social Media for events? How to optimize your own network? Influencing the message around your event in the social environment; use it in order to create value for your meetings and events. In one word: how to demystify new technologies and put them at your service for a much better ROI! About Mr Gerrit Heijkoop Gerrit Heijkoop MSc, Social Network Consultant for events & conferences at How Can I Be Social (HCIBS), Amsterdam, Netherlands Gerrit Heijkoop (1980) is an entrepreneur with a passion for technology and events. Educated with a master’s degree in systems engineering and policy analysis at the Delft University of Technology in the Netherlands. Shaped and formed as a management consultant and project manager at Boer & Croon Consultancy firm. And then followed his passion for the events industry. This unique background allows him to quickly distinguish between the sense and nonsense of new technology for conferences and events. “Your network is your most powerful resource”, says Gerrit Heijkoop. “As an individual professional, as a specific meeting or event or as an organization. Social Media like Linkedin, Twitter and Facebook are strong tools to help you grow, monitor and harvest this resource”. Gerrit has been a speaker on this topic at many conferences in the past 2 years, both in- and outside the meetings industry. He is involved in the international EventCamp community, boardmember of the Green Meetings Industry Council (GMIC) NL chapter and blogger at several Dutch websites for the events industry. He is co-founder of Triqle Event Intelligence, which developed the award-winning software platform “What’s On?”. Since January 2012 he is executive partner of How Can I Be Social (HCIBS). HCIBS creates smart scenarios to help you use Social Networks in an efficient and effective way. Combining technology, strategy and creative design to generate more value, with less effort! HCIBS offers: Social Inspiration: workshops, lectures, coaching Social Scenario: strategy, concept, planning Social Technology & Design: tools, apps, sites, screens See http://How-Can-I-Be-Social.com for more info.

Transcript of Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) -...

Page 1: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

Social Media for meetings & events

why, optimize network & messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Page 2: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Page 3: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

Gerrit HeijkoopHow Can I Be Social (HCIBS)

Twitter: @HCIBS

Facebook: /HCIBS

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Page 4: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Photos, Feedback and Findings

Twitter: @HCIBS Facebook: /HCIBS

Page 5: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Page 6: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Page 7: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Page 8: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

3.500

500

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

20

Page 9: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Page 10: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Page 11: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Page 12: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Page 13: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Page 14: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Page 15: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Lessons #Haren1. Power of networks2. User generated content3. Access to mass media4. Community takes action

Page 16: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

Where do you stand?

Page 17: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Page 18: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Page 19: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Page 20: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

“I find myself quitea good networker”

AgreeDisagree

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Page 21: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

Social Media explainedTwitterFacebookFoursquareInstagramYoutubeLinkedinPinterestLast FMGoogle+

I’m eating a donutI like donutsThis is where I eat donutsLook at my donut!Watch me eating my donutMy skills include donut eatingA collection of the best donut picturesNow listening to “Donuts”I’m a Google employee who eats donuts

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Page 22: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Statistics Belgium

: 0,9 million

: 1.1 million

: 4.8 million (46,5% of population)

Page 23: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Page 24: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Key ideas1. #learning2. #communication3. #attitude4. #relevance

Page 25: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

#learning

Page 26: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

“Anything that is

invented after your 35th,

feels as against the natural

order of the world.”

Credits: @lykle

Page 27: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

“Anything that is invented

between your 15th and 35th feels

as new and exciting and will play

an important role in your

professional career.”Credits: @lykle

Page 28: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

“Everything that already

exists when you are born,

feels like normal and is a

regular part of the world

around you.”Credits: @lykle

Page 29: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

why

Page 30: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Social Media = Communication

… » cave drawing » pigeon » letter » telegraph » telephone » e-mail » mobile » online » …

Page 31: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

“What is the impact of Social Media on

our communication?”

Page 32: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

The impact of Social Media on our communication

Page 33: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

The impact of Social Media on our communication

Page 34: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

The impact of Social Media on our communication

Page 35: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

“With Social Mediait takes less effort

to reach more people”

Page 36: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

HCIBS social media solutions

Page 37: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Key ideas #learning #communication3. #attitude4. #relevance

Page 38: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

fundamental difference

Page 39: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

HCIBS social media solutions

fundamental difference:

Page 40: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

AIDA still exists…

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Attention Interest Desire Action Share

Page 41: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

Capital vs Relations

Bought mediaAdvertisingCommercialsFlyers & PostersDirect mailings

Earned mediaTweetsShares & LikesPhoto & videoForwarded e-mails

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Page 42: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

“How can you activate

your network?”

Page 43: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

#daretogive

Page 44: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

Exercisethe power of networks

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Page 45: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

“How can I …

Page 46: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

#reflectionthe power ofnetworks

Page 47: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

how

Page 48: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Video link:http://bit.ly/KLMSurpriseVideo

Page 49: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

#daretogive

Page 50: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

1. Authenticity2. Friends & family3. Employees & colleagues4. Partners & suppliers5. Clients6. Rest of the world

Page 51: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Key ideas #learning #communication #attitude4. #relevance

Page 52: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Video link:http://bit.ly/ChooseYourWordsWisely

Page 53: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

LearnLoveLaughLocation

5×L

Page 54: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

LearnLoveLaughLocation

5×L

Page 55: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Key ideas #learning #communication #attitude #relevance

Page 56: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

#reflectionapplying toyour own context

Page 57: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Before I go …

Page 58: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Page 59: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Page 60: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Level 2 session after lunch:1. Social Networking Strategy2. How to measure ROI3. How to determine what & what not

Page 61: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Do you know someone who needs some help with …

… event technology… Social Media… a speaker about those topics?

Page 62: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

Gerrit HeijkoopPartner HCIBSWant to receive these slides?Leave me your businesscard and I will e-mail you the link!

@gheijkoop or @hcibs

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Page 63: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

Social Media for meetings & events

why, optimize network & messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv

Page 64: Meetopolis 2012 - Level 1 - Social media & community management for meetings & events (level 1) - Why, Networking and messages

How-Can-I-Be-Social.com | @hcibs | facebook.com/hcibs | hcibs.tv