Medico legal and patient safety through information dissemination

Plus91 Technologies Private Limited

Medico Legal and Patient Safety Through Information Dissemination via Technology

Aditya PatkarPlus91 Technologies

Twitter: @adityapatuEmail: [email protected]


Doctors are running scarred

with potential Medico Legal

hazards they may have to face


Even the most successful and prepared doctor

faces moments of risk in practice

Human Error Too much Work


The key to providing genuine Patient Safety

and covering future Medico Legal

pain points is Adequate & Accurate transfer of Information


The Easiest Cheapest Most convenient

method of information dissemination is by usingTechnology


Two methods of Information Transfer for Patient Safety:

Unstructured – Easily available, everyday use, may not be usable in Court of Law

VS

Structured – Tougher to find, Maybe Paid, Should stand up in Court of Law


3 possible type of communication:

Communicate to reduce chances of Error!

Between Doctor and Patient

Between Doctors and Healthcare Staff

Between Inanimate Objects and Healthcare Staff/ Doctors/ Patient

Doctors may not communicate all the risks and hazards to the patient

Patient may leave out important details of Medical History

Doctors, Nurses, Pharmacists may misinterpret instructions given by other doctors or completely miss them

Doctors, Nurses, Pharmacists may not comply with procedure

All stakeholders may miss-read information provided or assume information which is not provided legibly

All stakeholders may not complete the process as indicated without guidance or alerts


Doctor and Patient Unstructured: • SMS

– SMS Medication Reminders, Report Values– Use the phone to let your patients know information they need instantly– SMS stays on record with the police and phone company– SMS lets the patient know you care outside your consulting room

• Email– Email Reports and Results– Make the patient travel less– Send Documents as PDFs– Stays on record– Email communication is known to improve patient responsiveness


Doctor and PatientStructured:• Patient Safety Software

– Patient Safety Software reminds you about Consents and lets you take consent confirmations via electronic signatures and thumb prints

– Improve quality of communication and force patient to confirm what is being said

• Website– Simple medium to talk to and educate all your patients– Patients can read at their own convenience– Update and Upgrade at your convenience

• Personal health records– Patient updates personal health record over time to ensure accuracy in data and no

immediate judgement from the doctor, hence less fear of revealing history


Doctors and Healthcare StaffUnstructured:• Email

– Email exchanges between staff and doctors help each other to stay on top of the situation

– With Push Mail this information is now instantly accessed

• SMS– From extreme emergencies do not shy away from SMS– Make you keep the information Short and Simple

• Telemedicine– Allows you to video conference with Doctors and Other staff– Helps better communicate emotion and perception– Allows real time access of same data to help explain better


Doctors and Healthcare StaffStructured:• EMR

– Authentic Medical Information about a patient in a structured pre-defined format– Built in checks and measure to ensure accurate data

• Alerts– Task Lists – Alerts using the EMR software or other reminder software– Carry out important tasks, alerts help you remember– Information carried in Pen Drives and Smart Cards help understand situation better

and quicker


Inanimate Objects & Health Staff/Doctors/PatientsUnstructured:• Medicine Coding

– Color Coding medicines for like sounding names– Using Software to know which medicine is stored where

• Office Documents– Using MS Office or Open Office to deal with Patient Schedules, Inventory and

Patient Reports

• Internet– Using the Internet to search for information on how to use a certain instrument or

help with a latest procedure– Internet helps you communicate with manufacturers and wholsalers to ensure

accurate information and supply


Inanimate Objects & Health Staff/Doctors/PatientsStructured:• Bar Coding

– Bar Coding Medicines and Blood Bags to ensure the correct one is given– Can also check counterfeits and expiry dates

• Reminders– Using EMR based reminders to transfer correct and on time information about a

patient

• RFID tagging– Using RFID tags to locate and search for instruments, medical equipment, even

patients!

• Check Lists– Using Pre-Defined check lists of phones and tablets to ensure you follow process


Thank You

Medico legal and patient safety through information dissemination

Health & Medicine

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