Medic Dispatch - October 25, 2010
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Transcript of Medic Dispatch - October 25, 2010
1
News From The Front Line October 25, 2010
The MEDIC Dispatch
The 2010 Medic Health & Benefits Fair
Be sure to bring your entire family to the 2010 Medic Health & Benefits Fair!
The 2010 Medic Health & Benefits Fair is coming...are you ready? Mark your calendars for
tomorrow, October 26th and Wednesday, October 27th from 2:30—8:00 pm for this fun
-filled, family event as we encourage all our Medic employees to be healthy, live well and retire
strong.
The 2010 Medic Health & Benefits Fair has something for everyone! There will be multiple
games, an assortment of great prizes, vendors on site to help you make the most of your
employee benefits, get your FREE flu shot, tips for taking charge of your health, get answers to
your Open Enrollment questions, participate in a Health Risk Assessment (HRA) administered
by Carolinas HealthCare System and purchase items during the Medic Store Open House.
BRING THE KIDS IN THEIR
COSTUMES
PUMPKIN PAINTING
WII GAME CHALLENGE
VISIT VENDORS
PURCHASE ITEMS FROM
THE MEDIC STORE
OPEN ENROLLMENT
COMPLETE YOUR HEALTH
RISK ASSESSMENT (HRA)
AND
GET YOUR FLU SHOT
For more information about the 2010 Medic Health & Benefits Fair and all the planned activities please contact a member of the HR Department. See you there!
This Week:
Keep Up the Good
Work! 2
Open Enrollment is
Here! 3
What is a Health
Risk Assessment? 4
Medic Store Open
House is Here! 5
New Protective
Outerwear Fittings 6
Bone Marrow
Drive 7
Training Schedule 8
Mecklenburg
EMS
Agency
Dates to
Remember:
Dates to
Remember:
October 25th
CPR Training
1800—2200
CPCC
October 26th
Medic Health & Benefits Fair
1430—2000
Bay Area
October 27th
Medic Health & Benefits Fair
1430—2000
Bay Area
PRIZES
TRICK-OR-TREATING
FOR THE KIDS
GAMES
HULAHOOPING
Specia
l 2010 H
ealt
h &
Specia
l 2010 H
ealt
h &
Benef
its
Fair E
ditio
n!
Benef
its
Fair E
ditio
n!
2
As the month of October and the first tracking
period come to a close, there has been an impressive
uptick in our patient satisfaction scores.
It is important, now more than ever, that we finish
strong. At 66%, we are just TWO percentage
points shy of achieving our goal of 68% !
To receive our performance payout, all Medic
employees should be mindful of the following key
points:
The group performance pay program is
heavily tied to overall patient satisfaction.
Teamwork Between EMS Personnel is the #1
driver of overall patient satisfaction; if it takes
a big hit, overall patient satisfaction isn’t going to be far behind.
Regardless of the type of medical concern a patient we treat is dealing with, they still judge the level of service
they receive and they very well may end up on the other end of one of our patient satisfaction surveys.
Field personnel can still heavily influence the rating Medic receives for the final 75 remaining patient satisfaction surveys
by being mindful of the following:
Use AIDET on every call
Treat your partner and the other first responders on scene with the same level of respect
and teamwork – it does matter
Be mindful of what you say and how you react to everyone in the room
Please continue to stay focused this week and we will surely get to 68%. Please also note that
calculations including Patient Satisfaction surveys generally run two weeks after the tracking period
has ended (October 31st). Please be mindful and patient as we calculate the Performance Pay
scores.
Thank you for all you do to help Medic succeed as an Agency. We couldn’t do it without you!
Keep Up the Good Work!
Enrollment in the 2010 IV/IO study is complete. The research team at Medic would like to thank everyone for their hard
work and efforts during this project. Completing a randomized clinical trial in the prehospital setting is no small feat and is
due in large part to your commitment. Results of the study will be forthcoming from Dr. Studnek so stay tuned.
Again, thank you for your commitment to prehospital research the IV/IO study could not have been completed without your
participation, input and reporting. Thank you for all your contributions.
The tibial IO will be the primary site for insertion during cardiac arrest, with peripheral IV and humeral IO serving as
alternative sites. Jonathan Studnek, Steve Vandeventer and Rosalyn Reades
IV/IO Study Completion Notice
3
Open Enrollment packets are being mailed to your homes next week. You will not need to fill out a form this year if
you are keeping your coverage the same for medical, dental and vision. You will have to fill out a form to
renew your Flexible Spending Account for 2011.
What’s Staying the Same?
Premiums for active employees will not change if you take your Health Risk
Assessment at the Health & Benefits Fair on tomorrow and Wednesday from
2:30pm to 8:00pm. CIGNA will continue to administer our Medical and Dental Plans.
What’s New?
Domestic Partner Benefits will be available for the same-gendered, domestic partners
of regular employees under the County’s medical, dental, life, vision and voluntary benefit plans.
Specific documentation and verification of the domestic partnership is required.
Rates are computed as employee/spouse or employee/family.
All benefit premiums for domestic partners are post-tax.
This includes all County Benefits (Sick, FMLA, bereavement, etc.). Exception: Flexible Spending Account Fund does
not apply – This is a federal program.
Aflac is offering a one-time Group Critical Illness Policy to all Medic Employees. The policy is in addition to other
policies that you may have and will offer extra benefits and shorter waiting periods. Please see Drew Fowlie for more
information at InService and the Health & Benefits Fair.
What’s Changing?
Healthcare Reform Changes:
No medical lifetime maximum
No pre-existing condition limitations for enrollees under 19 years old
Coverage for adult children up to age 26 for medical, dental, vision, life. Married, in or out of school, living anywhere.
Adult children with a different last name will need to verify relation (usually with a Birth Certificate)
100% coverage for preventive care
Flex Spending Accounts (FSA) can no longer be used for over-the-counter (OTC) medicines, unless prescribed by a
doctor
Medical Plan Changes:
Employees will see an increase in deductibles
Employee co-pays will also increase
Gastro bypass surgery will no longer be covered
Step Therapy for some prescription drugs
For more information about Open Enrollment 2011, please be sure to contact Leigh Taibe at [email protected] or
via ext. 6086 or Linda Hendley at [email protected] or via ext. 6083. Thank you.
Open Enrollment is Now until November 19th!
4
When:
2010 Medic Health & Benefits Fair
tomorrow, October 26th, Wednesday, October 27th and
Friday, October 29th from 2:30—8:00 pm
Where:
In the Bay Area of Post 100
Who:
FREE to Medic employees and any family members
covered under CIGNA. $25 for friends and family that
are non-CIGNA members.
Can’t make it to the Health Fair? You can still get your FREE
flu shot at any place offering flu shots by simply presenting
your Cigna insurance card or go to your doctor’s office and
get a FREE flu shot with no co-pay. *Your Flu shot must be the only
reason for your visit.* Visit www.mycigna.com for more details!
FREE Flu Shots
What is a Health Risk Assessment?
During the 2010 Medic Health & Benefits Fair medical staff from Carolinas HealthCare System (CHS) will
be on site to conduct Health Risk Assessments (HRA) for all employees.
Why Participate in the HRA?
Gain a better understanding of your personal health
Enter a drawing for 10 chances to win $500
It’s FREE
It is mandatory for enrollment in the Wellness Incentivized Plan (details coming soon)
Wellness Programs (coming in 2011) will be designed based on data collected from the HRAs.
**Medic will not receive anyone’s personal health information.**
What to Expect
Come to the 2010 Medic Health & Benefits Fair
A team from CHS (no Medic employees will be testing area) will be set up in the
privacy of MED-1.
Complete 40 questions regarding your overall health and wellness. Your information will be
confidential.
Tests conducted as part of the Health Risk Assessment
Height and Weight
BP
Lipid Profile (finger stick)
Glucose test (finger stick)
If you are interested in completing the Health Risk Assessment and are scheduled to work on both days of the Medic Health &
Benefits Fair, please contact Nurse Kate at [email protected] or via ext. 6100 to make alternate arrangements. Thank you.
What is a Health Risk Assessment?
Congratulations to Leigh
Taibe in the HR
Department! Leigh was
recently been promoted to
HR Manager, effective
immediately.
Leigh brings many years of
Human Resources related experience to the Agency and
has exhibited great leadership qualities while championing
many process improvement initiatives here at Medic.
Leigh and her team are fully dedicated to finding new ways
to make interacting with the Human Resources
Department an excellent experience for all Medic
employees. Please be sure to send her any ideas you may
have to help make this vision possible. Thank you.
Promotion Announcement
This is NOT a
FULL Physical
There is NO need
to get undressed
NO blood will be
drawn
5
Implemented in our CIGNA Prescription plan for
the following 3 chronic conditions:
1. High Cholesterol
2. High Blood Pressure
3. Acid Reflux/Stomach Acid (i.e. Nexium)
Step therapy will force employees to try the generic
version of the drug first before being allowed by the plan to
move on to a preferred drug; then they must try the
preferred before they can receive the non-preferred. Once
the employee has tried the generic and preferred drug,
they may use the non-preferred from that point forward.
**Employees currently using these medications will be notified by
Cigna upon refill and given 60 days to switch to generic medicine.**
With consent from the employee’s doctor, he/she may be
able to us a preferred or non-preferred drug; or if he/she
has already tried the generic and preferred versions, the
employee will be allowed to continue using the non-
preferred brand. Employees will be given a 2 month grace
period in 2011 to ensure that they understand the change
and to allow time to consult with their physician(s) as
needed.
3 Ways to Save Over $300
on your 2011 Medical
Insurance Premium at the
Health Fair
1. Complete your Health Risk Assessment (HRA) -
25 drawings for $200 each
Fill out HRA Questionnaire with #2 pencil
Med-1 at Health Fair
Private, confidential testing
November 16 and 17 - get your private results
one-on-one or mailed directly to your home
Medic receives aggregate data to help develop
Wellness Program for 2011
Get Healthy!!!
2. Participate in the “Passport to Health” –
Participants will receive a $10 gift card
Visit all vendor booths
3. Name your Primary Care Physician
FREE
Back by popular demand...the Medic Store will host an open house during the
2010 Health & Benefits Fair2:30 pm—8:00 pm tomorrow, October 26th
and Wednesday, October 27th from 2:30 pm—8:00 pm out in the Bay
Area. Kristel Swayze of K&S Image Solutions, along with a member of the
PR department will be on-hand to take your orders!
During this time, employees can select to purchase both new and currently
in-stock items. Many different sample sizes will be on display for employees
to try on and/or to choose from. The list of featured items will include (but
not limited to) the following: adjustable, fitted and beanie hats, toboggans, ear warmers, polo shirts, t-shirts, jackets, all
complete with the Medic logo!
If you are planning to purchase from the Medic Store, please be reminded that employees are no longer able to have
items deducted from their payroll.
We hope to see you at the Medic Store during the 2010 Health Fair, tomorrow, October 26th and Wednesday, October 27th
from 2:30 pm—8:00 pm out in the Bay Area.
If you have any questions about the Medic Store Open House, please contact Nikkie Perry at [email protected] or
ext. 6178 or Kristin Young at [email protected] or ext. 6165.
What is Prescription Step Therapy?
Medic Store Open House is Here!
Get Your 2011 Savings!
6
After considerable research and input from frontline Medic staff, we’ve selected a protective outerwear
garment that will replace our current blue protective gear and our blue winter Jackets.
Through a competitive bid process, the I Spiewak & Son, Inc. model 1591 jacket, S526CF winter liner
and 1556 pants were the products that most closely met our needs based on direct input from
frontline medics.
How did we determine your needs and desires?
This past June, field employees were invite to attend a product review session on one of two (A & B
shift) different afternoons. Some 35+ paramedics and EMTs attended, inspected sample products and
discussed a list of standards, features and preferences. A specification was developed and presented to
the Medic Safety Committee in August based on feedback from these sessions.
All EMT / Paramedic personnel who practice in the field must be fitted for their new gear. Fitting will
take place tomorrow between 2:30 pm—8:00 pm and Wednesday between 8:00 am—8:00
pm at the Medic Health Fair.
You must attend one of these sessions for proper fitting. We cannot place our order until fitting is complete.
Please contact Richard Dean at [email protected] or via ext. 6053 with any related questions or comments.
Thank you.
New Protective Outwear Fittings
Presbyterian Matthews has asked us to serve as back-up resource for the transport of patients on balloon pumps from
their facility to Presbyterian Hospital.
Presbyterian Critical Care Transport handles these primarily so the likelihood or frequency of such requests should be very
low. It is important that we understand the complexity of this mission and how to safely secure the 100+ pound pump in
the ambulance. Because the pump has approximately five feet of tubing between the machine and patients groin, the pump
and the stretcher have to be loaded virtually simultaneously. Hospital personnel will be on hand to assist you and will also
accompany the patient and manage their care during transport.
After meeting with CCT staff and loading the pump on a Medic unit, we’ve determined what we think is the most workable
and safe position for the device. The pump and control unit should be removed from its rolling cart base and placed on the
unit floor at the foot of the stretcher and against the bench seat. You can then place a seat belt through the handle on the
pump to assure it remains stationary throughout transport. Please see the images below.
Aortic Balloon Pump Transports
The pump & control unit should be removed from its rolling cart base and placed on the unit floor at the foot of the stretcher and against
the bench seat. You can then place a seat belt through the handle on the pump to assure it remains stationary throughout transport.
Control Unit Release Button Balloon Pump Transport Recommendations Seatbelt Through Handle
Pump in Position for Transport
Rolling Cart Release Handle
Access for Operator
7
Jose Rivera and the DKMS will host a bone marrow donor during Medic’s 2010
Health and Benefits Fair on Tuesday, October 26th and Wednesday, October
27th from 2:30 pm—8:00 pm in the Bay Area. By donating bone marrow you can
help save the lives of leukemia patients.
How Do I Become A Bone Marrow Donor?
Must between the ages of 18-55 yrs old
Complete a registration form
You will have your cheeks swabbed to collect cheek cells which will be used to identify your HLA tissue-type
What is my commitment if I register?
You will be listed on the Be The Match Registry® (operated by the NMDP) until 61st birthday, unless you ask to be
removed
You will consider donating to any searching patient who needs a bone marrow transplant.
For more information, please be sure to stop the DKMS table during the 2010 Health and Benefits Fair. Thank you.
Bone Marrow Drive
Please be advised that the
makeup sessions for
October InService are as
followed:
Tuesday, October 26th 12:00 pm – 4:00 pm Wednesday, October 27th
12:00 pm – 4:00 pm Both makeup sessions will
be held in the Medic
Auditorium.
Please contact Education Coordinator, Robin Pariso at
[email protected] or via ext. 6143 if you have any
questions about the October InService makeup sessions.
Thank you.
October InService Makeup Sessions
As we prepare for the Medic
Health & Benefits Fair, please be
mindful that the Agency will be
utilizing areas in, around and near
the Bay Area.
Starting today, the parking area
currently used by motorcyclists will
be closed off in preparation for the
Health & Benefits Fair.
Please be sure to make note of the
change and plan for alternate parking accordingly. The
coned area will be solely used for Health & Benefits Fair
setup and activities. All personal vehicle parking in this
area will be restricted.
Please feel free to contact Nikkie Perry at
[email protected] or ext. 6178 or Ted Wise at
[email protected] or 6153 if you have any questions
about the use of the motorcycle parking lot for the 2010
Medic Health & Benefits Fair. Thank you.
Don’t Let Your Car Be Towed
8
October 2010 Sun Mon Tue Wed Thu Fri Sat
1 B
2 B
3 B 4 A
CPR Training
1800—2200
CPCC
5 A
6 B 7 B
CPR Training
1800—2200
CPCC
8 A
Recertification Testing
9 A
Recertification Testing
10 A 11 B
Recertification Testing
12 B
InService
1800—2200
13 A
14 A
InService
1200—1600
15 B
InService
0800—1200
Recertification Testing
16 B
Recertification Testing
17 B 18 A
CPR Training @ CPCC
0800—1200
InService
0800—1200 & 1800—2200
Recertification Testing
19 A
20 B
InService
1800—2200
21 B
CPR Training
0800—1200
CPCC
22 A
23 A
24 A
31 B
25 B
CPR Training
1800—2200
CPCC
26 B
Medic Health & Benefits Fair
1430—2000
27 A
Medic Health & Benefits Fair
1430—2000
28 A
29 B
30 B
Visit Us on the Web!
www.medic911.com
MEDIC Mecklenburg EMS Agency
4525 Statesville Road
Charlotte, NC 28269
Tel: 704-943-6000
Fax: 704-943-6001
In-Service
Training
Medic Events
Holidays
Recertification Testing
Medic Calendar 2010 Training Schedule
AHA Refresher Classes at CPCC
PALS
NOV - 12 = 1300-1700 **Pre-registration is
mandatory**
NOV - 21 = 0900-1300
ACLS
NOV - 20 = 0900-1300
NOV - 20 = 1300-1700 **Pre-registration is
mandatory**
Stay Tuned to the Medic Dispatch for any
future date announcements!
NC Scope of Practice Recertification
Testing
**YOU MUST RECERTIFY DURING YOUR TEST
MONTH**
ALL CON ED must be up to date at time of
testing.
To schedule a test appt date and time, email Robin Pariso
DEC 10, 11, 13, 17, 18, 20 (Expiration Dates JAN – MAR
2011)
PRE-REGISTRATION IS REQUIRED FOR ALL CLASSES. ALL AHA CLASSES HELD AT CPCC.