Measuring Cloud Performance Into and Across Cloud Providers
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Transcript of Measuring Cloud Performance Into and Across Cloud Providers
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Stories from the Front Line
Measuring Web App Performance Into and Across Cloud Providers:
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Agenda• Introductions
• About AppNeta
• Monitoring cloud performance at QAD
• Q&A
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Say Hello!
Damian RoskillChief Marketing Officer
Alexander VerharenProgram Manager, R&D
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About AppNetaAPM for the apps you develop, the business-critical apps you use and the networks that deliver them
100%SaaS platform
100B+daily metrics
100+countries
500+direct customers
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End user experience drives business
The Big Picture
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Apps are deployed in cloudy and containerized ways
Apps rely on other apps (APIs)
Mobile-based app users driving record levels of back-end load
The result: Increasing complexity, lower visibility
The Big Picture
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How AppNeta Solves The ProblemThe only application performance platform that provides complete visibility from the
end-user through the network to the web application code
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How AppNeta Solves The ProblemThe only application performance platform that provides complete visibility from the
end-user through the network to the web application code
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How AppNeta Solves The ProblemThe only application performance platform that provides complete visibility from the
end-user through the network to the web application code
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How does APM for IT Ops work? TruPath™ - Overview
Designed to actively and continuously monitor the key metrics that impact the application delivery
Gives IT Ops teams the in-depth visibility to ensure successful app delivery to end users
Only vendor with patented path technology to provide performance monitoring over any TCP/IP network (LAN, WAN, WLAN, SD-WAN, etc.) using ICMP (Layer 3) or UDP (Layer 4)
TruPath is a unique and patented technology that provides active, continuous and low overhead real-time network performance for every hop in the network path.
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APM for AllUnite your teams with one platform for monitoring every web
application and the networks that support them
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AppNeta Performance Manager
Code-level app performance monitoring TraceView
Synthetic transaction monitoring
AppView
Network health monitoring PathView
Application-aware traffic analysis
FlowView
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About QAD• Leading cloud ERP provider, focusing on
manufacturing companies in industrial, automotive, medical and consumer products.
• QAD is global in software development as well as presence and delivery.
• For QAD customers, automating and controlling manufacturing processes requires very reliable application performance.
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The QAD Environment• The QAD Product Center (QPC),
consists of virtual machines made available on demand through a self-service portal. Users are employees, partners and customers.
• An environment consists of a Linux VM with QAD software, demo data and a Windows VM to provide a virtual desktop experience.
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QAD’s Problem • QAD is moving to deploy software in the cloud, away
from on-premise or local installs
• Users demand great experience
• Experience is hard to investigate in real time
• Problems can show up anywhere in the infrastructure or on the client/ISP end
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● Needed tool to provide professional assessments to sales staff about the quality of their connection whether they are at home, visiting a prospect, etc.
● AppNeta deployed in QAD data center, monitoring all relevant network paths
● AppNeta deployed in major development offices as virtual or physical appliances, monitoring performance of QAD self-service portal○ Measurements: Performance SLA and Apdex
QAD’s Solution
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The Result
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Rejected
Cloud DecisionsHow does performance play into the decision to move applications to the cloud?
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QAD’s New User ExperienceThe “Channel Islands” Initiative
• Define the user experience
• Ensure a future-proof foundation
• Prove experience throughout the development and deployment lifecycle
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QAD’s Next Steps• Monitor the performance of the QAD application
for every instance deployed
• Integrate monitoring with DevOps experience
• Extend capability to QAD’s cloud customers
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Summary• Being able to demonstrate application performance
satisfaction SLAs is expected, key when delivering in the cloud
• Network and application performance monitoring eliminates a significant amount of root cause analysis time
• AppNeta ties into QAD’s processes, so problems can be prevented and better decisions can be made
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Q&A
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Special Offer for Webinar Attendees
An extended one month trial offer of our APM for IT Ops product suite
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Thank you