mdp file · Web viewMatthew Denehy . Mission Statement: t h e J u i c e B o x provides...
Transcript of mdp file · Web viewMatthew Denehy . Mission Statement: t h e J u i c e B o x provides...
Matthew Denehy
Mission Statement:
t h e J u i c e B o x provides convenient, high quality, cold pressed juices. Each bottle is
filled with fresh, local ingredients designed to fuel the bodies of Boston in order for
them to perform at their best. We believe in bettering ourselves as well as the
surrounding city and have created a lifestyle around our product that encourages
sustainability and health.
Executive Summary:
the Juice Box is a mobile truck that has a simple product offering. We wish to better the
world and the people in it with our juices, our free health and fitness classes, and with
alternative fuel types that we use to run our electric truck. We offer pressed juices,
cleanses, hot tea, fresh fruit and vegetables as well as once a week fitness classes that
range from yoga to zumba to instructed group runs. We are a lifestyle brand and put an
emphasis on health. We want people to not only enjoy our product, but also reap the
benefits that the fruits and vegetables with in that juice offer. We have top of the line
technology that reduces waste and includes every last nutrient entered into the juicer.
Our employees are experts in our product and are available for any questions about the
product or custom orders. Our brand is so much more than a truck full of juice, and we
wish to be the go- to resource for all things health related. We have a great population
of health and fitness enthusiasts in Boston and we plan to dive into this group
aggressively. The Back Bay food truck locations are some of our top lottery picks and we
hope to occupy these areas seven days a week from the hours of 6am to 3pm.
Our following can look for our locations on our social media sites such as facebook,
twitter, instagram, foursquare, and the Boston food truck site. We are interested in
partnering with gyms and yoga studios as well as sponsoring events and have the truck
at that location during the event. We expect a large following from the start and
although food trucks may be seen as a trend, health has always been popular, and an
importance for fitness will always are in any demographic. the Juice Box can be counted
on to supply Boston with high quality cold pressed juice and the tools the people of
Boston need to start, or maintain a healthy lifestyle.
Retail Concept and Strategy Description
We decided to open a specialized food truck that sells pressed juices and
cleanses, called the JuiceBox. We chose this route because food trucks and mobile retail
outlets have grown in popularity in recent years. The city of Boston in particular has
welcomed food trucks with open arms, with former mayor Thomas Menino approving
15 new truck locations in 2011 (City of Boston). There are many advantages that mobile
retailers enjoy over their brick-and-mortar counterparts; we will discuss these in detail
later. The JuiceBox will be open during the designated times for breakfast and lunch, as
determined by the city of Boston: 6:00 to 10:00 am for breakfast, and 10:00 to 2:00 pm
for lunch. We are opting not to stay open for the dinner shift because many juice
drinkers purchase their juice in the mornings, to last them through the day. We will be
open seven days a week, save for major holidays.
As for our product offering, we will sell pressed juice beverages and juice
cleanses as our main sources of income. Our juice menu will consist of nine flavors with
pre-selected ingredients, as well as an option to place a custom order. We will also sell
complementary items, including bottled water, fresh fruits, and hot tea in the winter
months. In addition to our product line, we will hold free yoga classes (to be held in the
Boston Common and other local parks, and taught by professional instructors) for our
customers.
Our employees will be expected to have at least a basic knowledge of our
customers’ needs. They will be able to make a recommendation to a customer who may
be uneducated about juices, or answer questions one may have regarding the
ingredients. They will provide personalized service to customers who request their own
flavor combinations. This level of service will reinforce our goal of making our customers
feel loyal and passionate about our brand.
As far as positioning goes, our goal is to establish the JuiceBox as the go-to
resource for those seeking healthy alternatives or wanting to live a healthy lifestyle.
With the growing popularity of food trucks in and around Boston, we will reach an
untapped target market of fitness/health enthusiasts. If operated efficiently, our brand
should be profitable.
The price points of our products are on the higher end, as a necessity because
the cost of raw materials is relatively expensive. We decided to utilize a competitor-
based pricing strategy, matching the price of $7.95 for one drink at Mother Juice and
Squeeze Juice Bar (two of our direct competitors). We are not concerned about our high
prices because we anticipate most of our customers to be experienced juice drinkers,
and thus familiar with the industry prices. We will also create a rewards program,
wherein customers who make a certain amount of purchases will receive a coupon or
free drink.
Food trucks in Boston have a pre-determined set of locations to pick from. A
lottery decides which trucks will operate in the most desirable locations (those areas
that consistently see the most foot traffic). We have decided to enter this lottery in
pursuit of the busiest locations, as we want the biggest possible customer pool we can
possibly get. As a new retailer, we realize that we need to create a great deal of buzz,
and one way to do that is operate in busy areas.
We also hope to spread the word about the JuiceBox through social media,
particularly on Twitter, where we will tweet our locations in real-time, as well as deals
and recipes. We plan to pursue the blog atmosphere by offering free trials of our
products to health & fitness blogs in exchange for reviews. As for other goals for our
opening, we plan to have a presence at events around the city to promote our brand.
We will clearly communicate our purpose and values: to provide the best ingredients
and encourage a healthy lifestyle. We plan on differentiating ourselves by providing
services which most of our competitors do not, during the hours that our customers
most crave our products.
RETAIL ENVIRONMENT
The Business Environment:
Our business environment is Boston, a city home to upwards of 636,000 residents. The
Juicebox will be a fusion of two emerging trends, food trucks and cold pressed juice.
The juice industry is hard to put an exact valuation due to a high amount of
variability, “Based on variables that include home-juicing, storefront sales, bottled
products and the very notion of what constitutes a “super-premium juice,” value
estimates range from $1.6 to 3.4 billion” (BEVNET) , Beverage giant Starbucks recently
acquired cold-pressed juice company, Evolution Fresh for a cool $30 million in 2012
(WSJ) . The article from Bevnet cites celebrities and increased health awareness as the
contributing factors to this emerging trend:
“In the case of raw and cold-pressed juices, much of the recent growth has its
roots in greater awareness and demand for detoxifying juice cleanses, which, in recent
years, have been bolstered by a celebrity foghorn of endorsement. With influential
devotees like Gwyneth Paltrow and Kim Kardashian sounding off on the benefits of juice
cleansing, trendy and well-heeled consumers have flocked to a swelling selection of
direct-to-consumer cleanse programs often sold online and packaged as daily regimes of
several bottles of juice.”
Mobile food trucks are also a huge consumer trend in the past few years.
According to INTUIT, “rolling restaurants are on the road to becoming a $2.7 billion
industry”. According to the same report, 27 percent of lunch customers said they ate at
food trucks more than once a week, and 32 percent said they go once a week. Getting
lunch from food truck locations around Boston has not only become a norm but they
now have followings and tend to sell out of goods because of the numbers flocking to
them during weekend and lunch hours.
The Physical Environment:
Since Boston is a cramped, busy city, we have to be aware of our surroundings.
Prime food truck locations for Boston are awarded on a lottery basis (SEE PART IV). We
plan to be located in high-traffic areas, or “Tier 1” prime locations, so we will have a
substantial potential customer base. However, our desired locations have a great deal of
established businesses competing with us as well, so we will need to create a strong
value proposition to differentiate ourselves from these competitors. We also have to
deal with the rigid regulations that the city of Boston has in place regarding food trucks,
including specific location and hours of availability.
Another factor of the physical environment that we can use to our advantage is
the large number of tourists that will be walking by our truck. If we present our truck as
a “staple of Boston”, we can attract customers who are visiting and looking to
experience the city. The frequent events and attractions nearby will also bring more
potential customers to our truck.
In regards to the weekly yoga classes, we will hold them in friendly outdoor
locations such as Boston Common and other local parks. We will have to keep in mind
the size and safety of our yoga locations.
The Competitive Environment:
The JuiceBox’s competition consists of other food trucks vying for customer
attention within the same physical area as well as other drink/juice retailers in the area.
Boston only permits food trucks in certain, predetermined locations, which means that
many other trucks will be drawing from the same customer pool during our hours of
operation. Quality, value and speed are the most important factors for customers
shopping at quick serve locations like food trucks, according to INTUIT. At The JuiceBox
customers are able to get in, out, and on with their day quickly.
We hope to differentiate from the other food truck businesses with our health-
centric model. Rather than offering meals like most food trucks, our specialty items act
as meal replacements or snacks. JuiceBox hopes to blend together the convenience of a
food truck, and the health benefits of a juicer.
JuiceBox will also be up against other juice/smoothie retailers such as Mother
Juice, BluePrint Cleanse (offered at Whole Foods) and Jugos Boston. Businesses such as
these seem to place a high priority on the quality of their product offering. Mother Juice,
another juice-centric food truck, focuses on establishing a presence in the community
through fundraisers and promotional events. We plan on differentiating from these
businesses by employing an entirely unique offering. We will pair with local food
producers to ensure fresh, local, organic produce of the highest quality. We intend to be
heavily involved in the community and promoting physical well-being and activity.
JuiceBox will offer complimentary fitness classes at least once a week, further promoting
our brand while establishing a presence in the community.
As far as resources are concerned, JuiceBox must maintain a stock of fresh
produce constantly. Employees must be knowledgeable of the products, like knowing
our menu and knowing what items complement each other. Health is important to our
demographic, so employees must beware of things like where our raw materials come
from, calorie content, dietary restrictions, and allergens.
MARKET PROFILE AND CONSUMER ANALYSIS
Demographics
Of the approximately 636,500 residents of Boston, women comprise 52.1% of the
population. This is worth noting because, while our services are not reserved exclusively
for women, the female population is essential in our effort to succeed. Also, it is
important to understand that Boston employs a significant number of people living
outside of the city. In fact, more than 400,000 people (46%) employed in the region
commute into the Boston/Metro North region for work. (BostonFed.org) Analyzing the
residents of our trading area is not an entirely accurate reflection of our target
customer.
*BostonFed.org
Income
Considering our product caters to a rather unique market, we are operating with the
confidence that our consumer has some level of disposable income. In Boston, the
average annual income per capita is $32,429. However, in the Back Bay (our proposed
primary trading area) the average annual income per capita is $84,375. As stated,
Boston employs a fair amount of employees from other areas of the state (Northeast,
Southeast, Central Mass, etc.) so we cannot rely solely on these statistics.
Education
Our product offering is certainly geared toward a more educated individual, especially
those who are well versed in nutrition and what it means to lead a healthy lifestyle.
With more than 80 universities and colleges in the Metropolitan area, Boston is one of
America’s most popular college towns. In fact, one in every five people in Boston is
affiliated with higher education in some capacity. In our desired area of operation,
potential customers are sure to be highly educated, with companies such as John
Hancock, NSTAR, and H.I.G. Capital (just to name a few) having an established presence
in the Back Bay area. Employees of such companies, matched with the approximately
250,000 college students in Boston, make for a customer base that is sufficiently
educated to understand our offering. (StudyBoston.com)
Marital Status
Our target customer’s marital status does not play a significant role in the purchase
process, nor does it impact his or her willingness to make a purchase. Of the over
630,000 residents in the city of Boston, approximately 266,000 have never been
married. This number is significant, considering over a third of residents are leading
“independent” lifestyles and have more time to focus on themselves.
Type of Work
A customer’s line of work can indeed have an affect on the purchase decision as well.
For instance, if a customer does not have time to take lunch, he or she will not be able
to even consider our business. Also, a customer’s office must be within one or two miles
of our operating area in order for our products to be considered. If given the
opportunity to operate in the Copley area, we could benefit from the diverse
assortment of businesses in the area.
Consumer’s Buyer Behavior
Reason For Purchase
Customers purchase from the JuiceBox as a healthy alternative to some of the other
food trucks and fast food establishments in the area, especially if we are fortunate
enough to land our desired area within the Copley area. Our ideal customer would be on
the go, looking for something quick yet healthy to give them a boost of energy during
the morning or around lunchtime.
Buyers Interest / Involvement
Buyer interest is a crucial factor in making this business work. Also, in order for our
company to truly thrive, buyers must have a vested interest in the products we sell
through their commitment to a healthy lifestyle. Each beverage is made to order for
each customer with a plethora of customization options. We would want buyers to be
enthusiastic and inquisitive about each ingredient going into their drink. Once our
customer base is established, we hope to establish a sense of community through our
yoga/fitness offering and cleanse packages.
Degree of Overt Information Seeking
Customers will primarily be focused on price and offerings. The JuiceBox will have a
large display menu with prices, ingredients, and other pertinent information with good
visibility on the outside of the truck. The exterior of the truck will be as informative as
possible, with eye catching signage, pictures, and product listings. Customers should be
able to discern who we are and what we do without the factor of intimidation often
associated with asking an employee. All in all, there will not be much need for overt or
additional information considering our offering is relatively straightforward.
Sources of Product Information
As mentioned, the exterior of the truck will boast our menu and prices. This will provide
customers with any relevant information We will also be posting specials and
announcements on the truck and via social media. The ideal consumer is health
conscious, meaning that he or she will want to know the exact ingredients of each
product. For this reason, our menu provides a detailed description of each juice.
Who Influences Purchaser
The ideal purchaser is motivated by fitness, and those who embrace the lifestyle of
health and wellness typically associate with others within the community. Social media,
blogs, online reviews, magazines and community online pages often shed light on places
like The Juicebox. Although these sources do not directly influence the purchase, the
customer could become aware of our company through such outlets.
Degree of Brand Awareness/ Loyalty
The Juicebox hopes to complement the healthy lifestyle and appeal to those seeking it.
The ideal customer has developed loyalties to popular fitness activities, which is why we
decided to expand our offering to include weekly fitness classes (yoga, group runs, etc.)
in an effort to promote brand loyalty.
Location of Product and Category Decision
The buyer of The JuiceBox's products will be making the decision on impulse at the time
of purchase. Our ingredients and product choices will be on display at the consumer’s
eye level. The buyer would approach the vehicle, examine the choices, and make the
decision to order on the spot. For those interested in purchasing a juice cleanse, the
decision will most likely be premeditated. However, for those unfamiliar with this
category of our offering, we will provide ample promotion for this product at the end of
our menu.
Individual vs. group decision
The ideal buyer is independently making a purchase decision, as a relatively low priced
and low impact product.
Duration of decision process
Some may argue that $7.95 for a smoothie/juice would be ‘expensive’, but in
comparison to a purchase like a car, home, or even a nice pair of jeans, the decision
making process for The Juicebox is a routine purchase. As a food service, the actual
duration of the decision process is relatively short, often a matter of minutes. There are
a finite number of menu options; as such there is not a high variability of time or a
tremendous amount of hesitation while deciding on a beverage. This aligns with the
quick serve, on the go model often associated with food trucks.
Number of stores shopped
There are anywhere from 1-8 other food trucks in the Copley area during breakfast and
lunch time during the week, and there are several smoothie/juice type retailers in the
vicinity, including “Mother Juice”, “Red Mango”, “Fruitata” and “Squeeze Juice Bar”.
Those seeking quick, on the go options, like our ideal customer, often do not have the
luxury of time during their morning or lunchtime stops. Location and proximity to where
those customers are coming from is the primary motivator, and they will not have time
to “shop around”.
LOCATION AND LAYOUT
The city of Boston has provided a list of “Prime Tier 1” locations; these locations
“consistently have a high level of demand”. Food trucks who wish to operate in one of
these spots are placed into a lottery. We plan to enter this lottery to obtain a prime
location and maximize our potential customer base. Our most desired spot is in the
Copley area. There are three different locations in the Copley section that we could win
in the lottery: Stuart Street, Clarendon Street, and Boylston Street in front of the Boston
Public Library.
The Copley area is on top of our wish list because of the considerable amount of
foot traffic that it sees on a daily basis; we believe that if we can attract even a small
percentage of the people walking by our truck, we will see significant profits. In addition
to the amount of pedestrians in this location, the Back Bay is a wealthy place. According
to city-data.com, the median income for Back Bay residents (of which there are about
11,000) was $84,375 in 2011. This is well above the median income for Boston as a
whole, which came in at $32,429. Our products are on the expensive side, and juice
drinks are not essential to most people. So we will need to depend on customers who
have extra money to spend on luxury purchases and impulse buys, and the Back Bay has
a high concentration of wealthy residents. There is also a significant concentration of
college students in the area, between Northeastern, Berklee, Emerson, Suffolk, and
others. Students are in tune to the latest trends, and the juice industry is steadily rising
in popularity.
We also have to take workers into account when looking at the primary trading
area. Our proposed location is extremely close to the two tallest buildings in the city
(the John Hancock Tower and the Prudential), both of which contain offices with
thousands of employees. The area is also teeming with businesses, from the Newbury
Street shops to Copley Place and the Prudential Center. Simply walking through Copley
Square at lunch time, anybody would notice the large amount of foot traffic, from
businesspeople on lunch break, to families taking an afternoon stroll, to tourists looking
for their hotel. The key component of our business is translating this morning and
midday foot traffic into business. Examining the other trucks in the area, we notice long
lines often extending back from their trucks. This, to us, represents not only a large
amount of foot traffic, but a willingness to purchase. This is essential in the JuiceBox’s
success.
PRIMARY MARKET (Back Bay/ Copley)
YOUR LOCATION
Our format is a mobile truck, and not just a mobile truck, but an electric truck. We
choose this format because our Company is all about bettering yourself as well as the
world around you, whether that is through our juices, our free classes, or our eco
friendly truck. We believe that this element of our business will dig into the
demographic of ‘green thinkers’, people who applaud and appreciate when the
environment is taken into consideration over cost of operation.
We also choose a mobile location over a brick and mortar type layout because we will
be the most convenient option for our customer base. We will be operating in high
volume areas during lunch hours so people don’t have to search high and low for their
healthy lunch options. We also believe the mobile aspect plays into the active lifestyle
we wish to portray and encourage; having the opportunity to be at races and food
festivals with ease gives us a leg up on brick and mortar locations that aren’t used to
working on the go.
SIMILAR LOCATION
As a mobile truck, the JuiceBox has a huge locational advantage: it has no
permanent residence. Prime food truck vending location permits are awarded in a
lottery on an annual basis, but licensing periods last three months, meaning that if the
Juicebox was not performing to par in a location, a different location could be selected
(City of Boston). Compared to brick and mortar locations, this is a huge advantage, as
typically those retailers must sign a lease for a given amount of time or even purchase
their selling space outright.
Considering the above, it would be difficult to evaluate all of the potential
locations for food trucks, as they are temporary, and lack certain characteristics of
existing brick and mortar retailers. We do not have to worry about customer parking, as
our target is pedestrians. Food trucks require an inward facing service window (as in
toward a pedestrian walkway), away from street traffic, therefore unaffected by heavy
or light traffic in the area.
MERCHANDISING PLAN
Merchandise Philosophy
Our merchandise assortment is based around our fresh pressed juice products. We
have a top of the line juice press that creates our healthy and delicious product offering.
We have created a menu of nine nutritious and tasty pressed juices that include
ingredients such as: kale, spinach, cucumber, lemon, pineapple, pear, apple, carrot,
celery, orange, grapefruit, and many more. We offer not only preconstructed options
but also an option for a custom pressed juice. These juices are meant to be a
replacement for a meal or snack throughout the day.
Our machine, the Norwalk Juicer, works in a very specific manner to make sure to retain
all of the nutritional value offered by the fruits and veggies that make up our juices. The
juice press actually grinds the produce wholly into a fine pulp, after which it applies
thousands of pounds of pressure to this pulp, extracting every ounce of juice that the
fruit or vegetable can possibly yield. The gentle pressing action allows for little to no air
to be introduced into the juice, and because of this each bottle can be kept in sealed,
refrigerated containers for up to 3 days with little loss of taste, nutrients, or color.
Our cleanses will be a collaboration of 6 juices to properly fuel, and nourish the body
throughout the day. These cleanses can be picked up daily at our truck in order to
provide the freshest product to our customers. Cleanses are meant to periodically
pause and replenish the body with plant based nutrients. They are helpful for weight
loss, increased energy, and just an overall clean out of our daily diet.
We will also offer seasonal fruits and vegetables that we will source from local farms
and vendors. These fruits and vegetables will be switched seasonally depending on our
local partner’s offering and seasonality of the fruits and vegetables. These offerings will
be switched roughly four times a year. This offering again speaks to our health
conscious clientele as more of an impulsive buy in order to increase the customer’s bill.
Other impulse buys such as water and tea can draw customers to the truck for a hot tea
in the middle of the winter or an ice cold water after one of our work out classes or
during the hot Boston summers.
We expect our offering to pick up quickly with consumers, juicing is hip right now and
we have sought out health blogs and accounts to support our company. Food blogs
such as Eater Boston and The Boston Foodie have expressed their support for our brand
on their blogs and we are continually reaching out to blogs with samples for their
feedback on our goods.
Our service model requires all JuiceBox employees to have an extensive knowledge of
our products and be generally health-conscious in their own lives. They need to be able
to advise customers who may not know what they want. We also need to hire certified
yoga and fitness instructors for our free classes. Hiring experienced workers reinforces
our image as a lifestyle brand; our employees clearly care about our products and enjoy
spreading their knowledge.
Flow of Goods
Flow of goods in our store include the inflow and outflow of several products including,
fruits and vegetables (ordered weekly), cups (recyclable), straws, bottled waters,
napkins, other ingredients (spices).
Supply Order Frequency Reasoning
Raw Produce Weekly Freshness
Recyclable cups Monthly Economies of scale: Order more and stockpile
Straws Monthly Economies of scale: Order more and stockpile
Bottled Water Monthly Economies of scale: Order more and stockpile
Napkins Monthly Economies of scale: Order more and stockpile
Other ingredients (Spices, flavoring etc)
Depends (either weekly or monthly)
Depending on perishability of the item
In terms of sourcing our merchandise, we will order our raw produce from local
farmers and fruit/vegetable vendors. Quality and price are the two most important
criteria, with quality being the number one most important factor (fresh, clean, no
pesticides). We realize that we may have to pay a premium for the best quality
products. Depending on season, we may have to source some of our goods from other
areas, in accordance with local shortages. We plan to develop order relationships with 4
or 5 different vendors, so that if one vendor is having trouble we have others to rely on.
In terms of the non perishable supplies like cups, straws, and napkins, we will
order less frequently and in larger quantities. We will be using recycled goods to
reiterate our ‘eco friendly’ mantra. Again, we understand that to get the best quality of
products, we might need to pay a little more, but we feel it is necessary for our brand
image.
FINANCIALS
Customer Traffic Flow in the Store on an Annual Basis
Customer Traffic Flow
Number of Total Hours Open/ Year 3240
Estimated Number of Visitors/Hour 25
Estimated Number of Annual Visitors 81,000
Annual Retail Purchases
Estimated Percentage of visitors making a purchase 95%
Total Number of Visitors Making a Purchase 76,950
Merchandise Price Points
Low $2
Average $12
High $50
Projected Percentage of total sales at each Price Point
Low 20%
Average 60%
High 20%
Projected Sales at Each Price Point
Low $30,780
Average $583,200
High $769,500
Total Sales $1,383,480.00
Notes on Traffic Flow Calculations
Hours: The JuiceBox will be open during the designated food truck breakfast
times (6-10AM) and Lunch (10AM-3PM) year-round, minus major holidays.
Number of customers visiting store per hour: We predict 40 visitors/hour during
peak times (6-8AM & 12-2PM), and approximately 10/hour at off-peak hours.
We picked an average of 25/hour.
Percent of those visiting the store actually purchasing something: There is no
physical store to enter, customers either commit to line/purchase or look at the
menu and walk away.
Merchandise Price Points:
o Low - $2 Bottle of Water
o Average - $12 for juice (average of one and two juices)
o High - $50 for ‘cleanse’ package (six juices)
Statement of Profit and Loss for Year One
Total Sales $1,383,480.00
Cost of Goods Sold $671,773.50
Gross Profit $711,706.50
Operating Expenses
Advertising
Social Media Advertising $1,000
Events Marketing $1,000
Yoga/Fitness Classes $5,200
Operations
Truck $40,000
Licensing
Health Permit $100
Fire Permit $110
Hawker/Peddler License $620
Business Certificate $50
Location Permit $13,500
Application Fee $500
Juicer $2,700
Staff $51,840
T Shirts $400
Total Operating Expenses $117,020
Net Profit $594,686.50
Notes on Operating Expenses:
Advertising: 1 yoga/ fitness class weekly instructor fee
Social Media Advertising: Sponsored posts
Events Marketing: Sponsorship/giveaways at events related to health, fitness,
and wellness
Truck: Price includes custom vinyl wrap
Hawker/Peddler License: $62/worker x 10 employees (part time) = $620
Location Permit: 37.50/day x 365 days/year=13,687.50
Juicer: Norwalk Juicer
Staff: Two workers per shift, $8/hr Massachusetts Minimum Wage
Uniforms/giveaway: 100 T- Shirts to give away at events and outfit the staff
STORE IMAGE/PROMOTION/SHOPPING BAG
VISUAL IMAGE
Communication Strategy
Communication is a necessary item in the JuiceBox’s brand image. As a lifestyle brand,
we must be consistent and calculated in how and who we market to. A huge component
of our communication strategy is entirely in our presence. Food trucks, as quick serve
restaurants, generate the majority of sales from convenience; that is, customers walking
by see our truck, see the line, order and go. That being said, we also hope to generate
some business from the fitness community in Boston. There are a plethora of fitness
blogs and resources that are Boston specific. We will offer our products to bloggers for
review and input, and sponsor fitness events such as 5k’s & Zumbathons in the area. Fan
following on Facebook and Twitter is essential, and we will alternate between
purchasing ads, sponsoring tweets, and offering incentives like giveaways to customers
who shop at our physical location to like/follow our social media accounts.
2. Truck atmosphere-physical characteristics and general interior
Our theme colors are green, black and brown, or “earthy” tones. We want to
retain an earthy, clean image while still standing out to customers.
The electric food truck has a vastly different appearance than typical food trucks.
This will draw customers to us to check us out, see what the JuiceBox is about, and
hopefully make a purchase.
‘Launch your Store’
As a single, small
mobile truck, with relatively
small profit and impulse based
customer, it would not make
sense to purchase big ticket
items like TV advertising,
billboards, radio, and print.
Instead, we will target our
efforts and communications on
social media, blogs, and
securing a prime location, as
discussed in detail above.
Being mobile also works to our advantage, however, in the fact that presence is
everything. Mayor Menino’s food truck initiative in the past few years has opened up
opportunities for food trucks in Boston. There are several existing alliances of food
trucks, such as Boston Food Truck Alliance and Food Trucks 2 Go, that charge a small fee
for membership. Food Trucks 2 Go Puts on the Food Trucks Festival of New England, in
which a group of food trucks travel from location to location, and the company
generates all the marketing and hype itself. To the left is an example of the 2014 Food
Trucks Festival.
SHOPPING BAG
The JuiceBox sells small, to go, single beverage items. As such, only our cleanses (6
Juices) require some sort of “bag”. We decided on a simple,white carrying case for
beverages emblazoned with the company logo. This provides versatility, simplicity, and
ease of transport to the customers purchasing cleanses while drawing the focus to our
brand name and our products.
SOURCES
1)http://www.bizjournals.com/sanjose/news/2012/12/06/dont-call-it-a-fad-food-trucks-still.html?page=all
2) http://network.intuit.com/2012/12/05/food-trucks-motor-into-the-mainstream/http://network.intuit.com/wp-content/uploads/2012/12/Intuit-Food-Trucks-Report.pdf
3)http://online.wsj.com/news/articles/SB10001424052702304868404579191873373528770
4) http://www.qsrmagazine.com/alan-philips-trends-watch/great-juice-rush-2013
5) http://www.bevnet.com/magazine/issue/2013/the-juice-uprising
6)http://www.restaurant.org/Downloads/PDFs/News-Research/WhatsHot/What-s-Hot-2014.pdf
7) http://www.cityofboston.gov/foodtrucks/schedule-tabs.asp#PublicSites
8) http://www.cloverfoodlab.com/wp-content/uploads/2011/06/Food-Truck-101.pdf
9) https://www.cityofboston.gov/news/Default.aspx?id=5182
10) http://quickfacts.census.gov/qfd/states/25/25025.html
11)https://www.bostonfed.org/economic/neppc/labor-market-trends-in-massachusetts-re gions/boston-metro-north/boston-metro-north20.pdf
12)http://www.studyboston.com/about-boston/living-and-studying-in-boston.html
13)http://www.point2homes.com/US/Neighborhood/MA/Boston-Demographics.html
14) http://www.cityofboston.gov/business/regulations/public_site_licenses.asp
The following existing, and any new sites than have been created by January 15th, 2014, will be included in the live lottery: - City Hall Plaza - Site 1, Boston Public Library – Copley West - Site 2, Clarendon Street – Copley North - Site 3, Stuart Street – Copley South - Site 4, Belvidere Street - Site 22, Milk & Kilby Streets - Site 24, Pearl & Franklin Streets - Site 25, Innovation District - Site 27, Charlestown Navy Yard - Site 29, Opera Place at Northeastern