McAfee Multi Access from øStep-by-step guide to protecting your devices. Always.

Contents3 Welcome to McAfee Multi Access

5 Setting up your Windows PCSetting up McAfee Multi Access on your Windows PC

Setting up TrueKey on your Windows PC

9 Setting up your MacSetting up McAfee Multi Access on your Mac

Setting up TrueKey on your Mac

13 Setting up your Android deviceSetting up McAfee Multi Access on your Android device

Setting up McAfee Multi Access on your Samsung Galaxy S6 or S6 edge

Setting up TrueKey on your Android device

18 Setting up your iOS deviceSetting up McAfee Multi Access on your iOS device

Setting up TrueKey on your iOS device

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Welcome to McAfee Multi Access The security app that protects your devices. All at once.McAfee Multi Access protects your PCs, Macs, laptops, tablets and smartphones, except Windows Phones and BlackBerry smartphones, from viruses, spam, malware and identity theft. Once installed, if any devices are lost or stolen they can be tracked, locked, backed up or wiped. All from your online management console.

The package also includes McAfee TrueKey, which stores all your usernames and passwords securely too.

It’s all pretty advanced, as you’d expect from the world’s largest security company. But relax. It’s easy to set up. And you can install it on up to five devices.

This step-by-step guide will take you through how to install McAfee Multi Access licences on your devices.

Need help?If you need a hand, you can call one of our ø Gurus on 0800 977 7337

McAfee Multi-Access can be installed onto the following devices and operating systems.

Minimum requirements are:

iOS: • iOS 6.0+ • iPhone 3GS+• iPad 1+

Android: • Google Android 2.3 or higher

Windows • Windows Vista SP1 (32-bit and 64-bit) • Windows 7 (32-bit and 64-bit) • Windows 8 (32-bit and 64-bit) • Windows 8.1 (32-bit and 64-bit)• Windows 10 (Intel only)• 1GB RAM for Vista and Windows 7 • 2GB RAM for Windows 8 and above • 500MB free drive space • 1GHz processor

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Manage your devicesClicking Manage your devices will take you to the McAfee MyAccount log in page.

Click Forgot your password?

Enter your email address and a reset link will be sent to you.

The welcome emailYou’ll get an email from ø to let you know that you have been set up as a user with a McAfee Multi Access account.

If you can’t find the email, check your junk and spam mailboxes.

You’ll be given the option to protect your devices now or manage your devices from the email.

Protect your devices nowClick Protect your devices now to protect different devices. We’ll show you how in this guide.

First things first. Check your email.

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Setting up your

Windows PC1. Setting up McAfee Multi Access on your Windows PC

2. Setting up TrueKey on your Windows PC

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Step 2You’ll be taken to the McAfee download page.

Under the PC tab you can download McAfee Multi Access for Windows.

Click Download.

Step 1Open the welcome email on the PC you want to protect and click Protect your device now to get started.

Step 3Once you’ve read and accepted the licence agreement, click Agree and Download.

Setting up McAfee Multi Access on your Windows PC

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Step 5The software download should now be complete.

Your device should appear as one of your protected devices in your McAfee MyAccount.

Top tipProtect more devices straight from the software by clicking + protect more from the home page.

Step 4Follow the download process by clicking Next and reading the steps.

You’ll need to enter your serial number and choose your preferred install option.

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Step 3Continue through the download process by clicking Next.

If it’s the first time you’ve used TrueKey, you’ll need to create an account. Or you can the log on using the details created for your other devices.

And that’s it. You’ve now successfully installed McAfee TrueKey.

Step 1To download TrueKey, complete step one as before but this time click Get Started under the TrueKey section

Setting up Truekey on your Windows PC

Step 2Once you’ve read and accepted the licence agreement, make a note of your serial number and click Download.

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Setting up your

Mac1. Setting up McAfee Multi Access on your Mac

2. Setting up TrueKey on your Mac

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Setting up McAfee Multi Access on your Mac

Step 2You’ll be taken to the McAfee download page.

Under the Mac tab you can download McAfee Multi Access for Mac.

Click Download.

Step 3Once you’ve read and accepted the licence agreement, make a note of the serial number and click Download.

Step 1Open the welcome email on the Mac you want to protect and click Protect your device now to get started.

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Step 5Your device should appear as one of your protected devices in your McAfee MyAccount.

Step 4Click through the download process and enter your serial number when prompted.

Click Finish when the process is complete and you’re all done.

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Setting up TrueKey on your Mac

Step 3Continue through the download process by clicking Next.

If it’s the first time you’ve used TrueKey, you’ll need to create an account. Or you can log on using the details created for your other devices.

And that’s it. You’ve now successfully installed McAfee TrueKey.

Step 1To download TrueKey, complete step one as before but this time click Get Started under the TrueKey section.

Step 2Once you’ve read and accepted the licence agreement, make a note of your serial number and click Download.

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Setting up your

Android device1. Setting up McAfee Multi Access on your

Android device

2. Setting up McAfee Multi Access on your Samsung Galaxy S6 or S6 edge

3. Setting up TrueKey on your Android device

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Step 1Open the welcome email on the Android device you want to protect and click Protect your device now to get started.

Setting up McAfee Multi Access on your Android device

Step 2You’ll be taken to the McAfee download page.

Under the Mobile tab you can download McAfee Multi Access for mobile.

Click Download.

Step 3Once you’ve read and accepted the licence agreement, click Agree and Download.

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Step 5Open up the McAfee application on your device and enter your activation code.

And that’s it. You’ve successfully installed McAfee Multi Access for Android.

Step 4You’ll be taken to the Google Play Store.

Press Install and Accept to download.

If you have the Samsung Galaxy S6 or S6 edge, skip to page 16.

Step 6Your device should appear as one of your protected devices in your McAfee MyAccount.

From here you can back up, wipe, locate, sound the alarm, change your PIN and even view the backed up data on your device.

Top tipProtect more devices straight from the app by clicking My Devices.

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Step 7Click Got an activation code and enter the activation code that you had in your email or text.

Step 6When you open up the McAfee application you’ll see the McAfee Security search features.

To activate the full McAfee Multi Access, click Activate now on the Backup or Find device tab.

Step 8Enter your email address and a six digit pin code to complete the setup.

Click Next to complete the setup.

Setting up McAfee Multi Access on your Samsung Galaxy S6 or S6 edge

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Step 2You’ll be taken to the Google Play store.

Select the app and click Install.

Once you’ve downloaded it, you can create a profile.

Setting up TrueKey on your Android device

Step 3If this is your first download of TrueKey, you’ll need to create a new account.

If you already have an account, use the same login details.

And that’s it. You’ve successfully installed McAfee TrueKey.

Step 1To download TrueKey, complete step one as before but this time click Get Started under the TrueKey section.

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Setting up your

iOS device1. Setting up McAfee Multi Access on your iOS device

2. Setting up TrueKey on your iOS device

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Setting up McAfee Multi Access on your iOS device

Step 1Open the welcome email on the iOS device you want to protect and click Protect your device now to get started.

Step 2You’ll be taken to the McAfee download page.

Under the Mobile tab you can download McAfee Multi Access for mobile.

Click Download.

Step 3Once you’ve read and accepted the licence agreement, click Download.

You’ll be taken to the Apple App Store.

Click Get to download the application.

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Step 5Your device should appear as one of your protected devices in your McAfee MyAccount.

From here you can back up, wipe, locate and sound the alarm on the device.

Step 4Follow the set up process through and then you’re done.

Top tipProtect more devices straight from the app by clicking Protect more devices from the the main menu.

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Setting up TrueKey on your iOS device

Step 2You’ll be taken to the Apple App Store.

Select the app and click Get and Install.

Once you’ve downloaded it, you can create a profile.

Step 3If this is your first download of TrueKey, you’ll need to create a new account.

If you already have an account, use the same login details.

And that’s it. You’ve successfully installed McAfee TrueKey.

Step 1To download TrueKey, complete step one as before but this time click Get Started under the TrueKey section.

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