Maxoptra Patient Transportation: Dynamic Real-Time Scheduling Solution for Non-Emergency Patient Transportation

Cut down your fleet operations costs and ensure you meet agreed Service Levels with our advanced patient transportation planning system

Savings up to 30% on current costs

Successful optimisation of fleet efficiency in patient transportation while meeting agreed service levels depends on good planning, streamlined business processes and efficient decision making.

In patient transportation this is naturally difficult to achieve consistently in practice for a variety of reasons – lack of planning time and skilled planning staff, complexity of the scheduling process due to a sheer variety of factors that need to be taken into account, deficient communication between healthcare staff and patient transport planners, complex patient and healthcare provider demands, ever changing road and traffic conditions to name but a few. Magenta’s Maxoptra Patient Transportation enables you to quickly and easily produce a good, consistent quality, patient transport schedule that delivers service levels agreed with healthcare providers whilst reducing operational costs.

2

3

Maxoptra Patient Transportation is a dynamic software scheduling solution designed to deal (automatically and manually) with the multi-dimensional complexity of real-time allocation of patient bookings to the available fleet of speciality vehicles – taking into account patients’ preferences, types of booked journeys, vehicle specification and customer service levels under contracts with hospitals. The system is capable of managing thousands of patient journeys every day, and (where allowed) enables combining several patient bookings on one vehicle, saving mileage, time and money.

The solution also provides an easy-to-use online Booking Form and Patient Admission and Discharge screen for hospital staff, a comprehensive fleet management module and a mobile application for drivers to communicate job details and status updates.

3

4

– Real time automatic scheduling & rescheduling of vehicles to patient bookings to: • Reduce empty mileage • Maximise utilisation of fleet capacity (ambulances, minibuses, volunteer vehicles, taxis) • Maximise number of patients in vehicle • Increase number of jobs per vehicle • Reduce C02 emissions • Handle more work with no direct increase in overheads

– Increased sophistication of scheduling and optimisation around: • Priority of patients and their specific requirements • Required and available equipment • Consolidations of patients where allowed

– Reduced manual involvement in scheduling process– ImprovedcustomerservicelevelsspecifictoHealthcareProviders– Improved communication with hospital staff – Saved administration and planning time– Audit trail and transparency of transportation operations

Benefits

Real Life Business ExampleUsing Maxoptra Patient Transportation for dynamic scheduling as an integral part of the IT solutionimplementedforNon-EmergencyPatientTransportationat5NHShospitalsintheUKbrought the following results:

• 29% reduction in transportation costs • 40% reduction of carbon emissions • Up to 95% increase in patient and hospital staff satisfaction

5

Combining passengers on board (where allowed)Optimisethefleetperformanceandreducemileagebyenablingyourpatientsto share transport!

Only 30% of possible patientconsolidations scheduled

Up to 95% of possible patientconsolidations scheduled

Immediate benefits for your business

6

WITHOUT MAXOPTRA

WITH MAXOPTRA

H

H

Reduced planning timesTo plan 400 bookings to 30 vehicles...

Improved service levelsPercentage of jobs completed within agreed Service Levels

Faster and better informed decision making

7

WITHOUTMAXOPTRA

WITHOUTMAXOPTRA

WITHMAXOPTRA

WITHMAXOPTRA

WITHMAXOPTRA

WITHOUTMAXOPTRA

5 hours

45%91%

iMMediaTely! TyPiCally UP TO 8 MiNUTeS

3 minutes

Maxoptra Patient TransportationAdvanced Features

8

> ForHospitalstaff: • WebBased–availablefromanyweb-enabledPC • Bookingentry: 3 Easy-to-use manual booking entry form or

upload from file 3 Single and recurrent bookings 3 Supports 5 types of journeys: o Home-Hospital Return o Remote Treatment Return o Admission o Discharge o Transfer 3 Confirmation of patient’s eligibility for transport • PatientAdmissionandDischargelist: 3 List of inbound patients with ETA’s 3 Marking of outbound patients as ready to pick up

> For Driver • Operationalcommunicationto/fromdriversvia PDA application (or text messages): 3 Vehicle checks 3 Job details 3 Status updates 3 Display of jobs as a succession of pickup/drop off

tasks (for journeys with multiple patients on board) 3 Chat facility to communicate with schedulers directly

> For Planner • Manualorautomaticplanning • DynamicandBatchschedulingsupport • Threemainplanningstrategies: 3 Booking priority driven planning 3 Booking constraints driven planning 3 Mixed strategy • Continuousbackgroundoptimisationoftheschedule • Findingoptionstocombinepatientsonboardwhereallowed • Allocationto3rdpartyincasenootheroptionsareavailable • Supportof: 3 Patient’s condition and requirements 3 Vehicle Types 3 Driver breaks 3 Driver shifts 3 Duration of check in / out at hospitals 3 Individual service levels for healthcare providers o Arrive not earlier than xx minutes before appointment o Pickup not later than xx minutes after appointment o Maximum patient time on board the vehicle • Displayofjobroutesonmap • Dispatchsheettoviewschedulebyvehicle • Jobalerts • PlannedvsActualanalysis • Managementreports • Passwordprotectedadministration

> For Vehicle Owners: • Editing of vehicles, their configuration and parameters • Vehicle working hours and availability • Availability exceptions (e.g. holidays or maintenance)

99

Maxoptra is very easy to useHere is how it works…

10

Make Booking- manually- file upload

Schedule- automatically- manually

Monitor Job Progress

Despatch to Driver

View Reports

>>

>

>

Despatch to Driver

Is it right for my business?Do these issues sound familiar?...

• Sub optimal scheduling leading to greater than necessary fuel and working time costs

• Low fleet utilisation• Unnecessary time spent communicating between

hospital staff and schedulers• Lack of planning expertise• Large and ineffective scheduling teams• Over-dependence on key people• Late pickups and drops• Unhappy patients and hospital staff• Difficulty in providing audit trail and lack of visibility • High administration costs

...then Maxoptra can provide a solution!

11

What our customers say

We have worked with Magenta for three years now and they have become a key technology partner for us. Magenta’s MaxOptra dynamic scheduling engine is a core component of the Patient Centred Scheduling System, an innovative software solution that we have developed with Magenta to transform hospital transport for our customers.MICHAElClAyTON,ManagingDirector,Coperformaltd

+ + + + + + + + + + + + + + + + + +

We strongly believe that success comes to those who get the basics right. Managing Avis’ resources better to deliver a better customer service is a part of this simple strategy, and Magenta’s Wizmap is a great contribution to it and an essential tool which allows us to compete to win over competitors.

HANSMUEllEr,CommercialManager,AVISrentaCarUK

+ + + + + + + + + + + + + + + + + +

Using Magenta’s scheduling solution we are bringing our customers even better levels of service and efficiency. The dynamics of our business environment result in very complex scheduling requirements and Magenta was the only company we found in the market place that could ‘solve the unsolvable.’

MIKEFlyNN,BusinessServicesDirector,Gist

12

About Magenta Technology

Founded in 1999, Magenta Technology is a leading provider of real-time dynamic software scheduling solutions for the transportation industry including Avis UK, Gist, Corporate Solution Logistics and Tankers International.

Magenta enables them to do more business with the same resources at a lower operational cost. The company provides its customers with competitive advantage and higher margins while enabling them to manage the complexities of an increasingly unpredictable world.

Magenta delivers a combination of complex highly customized real-time dynamic scheduling solutions built to specific business requirements of our customers, and easily implemented off-the-shelf products for 3PL and 4PL providers offered on the Software as a Service model.

Magenta is a UK-based, privately-held company, which is exclusively focused on the creation of efficient dynamic scheduling solutions. With over 100 staff based in the UK and Russia, hundreds of man-years of development have been spent on establishing world leadership in this sector. Magenta forms part of the Eurovestech (EVT) portfolio of companies (www.eurovestech.co.uk).

13

Quick Factson Maxoptra Patient Transportation

• Suitable for fleets of all sizes• Quick and easy to deploy• Internet based application allowing

easy access• Cost effective – with proven benefits

and Return on Investment

Magenta Corporation Ltd4th Floor 10 Golden Square, London, W1F 9JAUK

For more information contact:Matthew Borland, Sales DirectorMobile: +44 (0) 79 7190 5744Office: +44 (0) 20 7494 7510

Email: matthew.borland@magenta-technology.comSkype: matthew.borland1