Matthew MurrayUK Products Manager

Axiell UK

SWRLS - Blue Sky Thinking event

Technology Buzzword bingo

The Axiell Group

Axiell Group

• Leading European library technology partner

• Offices in Sweden, Denmark, Finland and the UK with a total of 230 employees

• Privately owned with turnover in excess of €35m

• Axiell's collection management systems are used by:

• - 800 public libraries

• - 3000 school and special libraries

• - 300 archives and museums

• Axiell has more than 30 years experience of service development and delivery

Axiell Group

Vision

It is Axiell's vision to be the most innovative and competent partner for their global libraries in their mission to be one of the corner stones of the new digital world.

Mission

To digitise library services that are attractive to library users and efficient for the in-house processes of the library.

The Library service and Technology

The Chicken or the Egg

• Technology providers need to understand the requirements of the service

• Service leaders need to have an understanding of the (soon to be available?) technology, to consider how the technology can support the service

Technology or the Service

Library service vision

the public library service in this country in 20 years is as follows;privatised or divested shiny city centre multi-million pound glass cubes, operating as ‘one stop shops’ staffed by retail trained ‘floor walkers’, built at the expense of the local branch network which will have nearly all closed or be run by volunteers! 

Is there anything wrong with:• shiny city centre multi-million pound glass cubes • ‘one stop shops’• retail trained ‘floor walkers’

• But this view concentrates on the ‘physical place’

Online views of the future library service

Library vision

A place to put your profile, to define your interests and goals, for yourself and to a wider community; a safe place to locate and meet like minds and potential collaborators; a flexible space for thinking, writing and reading, alone and in groups, quiet enough for those who come to escape noise; active enough for those who are fed up with staring in silence at their four walls. 

This place can be both:• Physical • Virtual

The (future) library service

• Enable them to do what they need to do

• Where they want to do it• When they want to do it• However they want to do it

The Technology view

Who is ‘they’

• Library Service Staff• Consumers

What is ‘it’

Activities• Choose• Read• Listen• View• Watch • Find• Ask• Provide• Collect• Return• Borrow• Lend• Buy• Download• Serve• Save

Things• Books• Music• Audio• eContent• Film• Physical objects• Born Digital files• Journals• Periodicals• Reports• Magazines • Information• Support• Access• Data

Where is ‘it’

Wherever ‘they’ are● At home● At school, college, university

● In class● In the playground● In halls

● At work● At the library● At the beach● At the park● On the go

When is ‘it’

• Now!• Any time that suits them

What is the ‘How’

Platform● Library space● Community

space● PC● Laptop● Tablet● Phone● eReader● BYOD● Any future

platform

Service● Face-2-face● Remote● Personal● Complete● Appropriate

per consumer

The things you need from technology partners● 24/7 delivery● Multi-Platform capable● Ease of use● Always on● Accessible● Fully functional● Agility

How

Technology● Ubiquitous● Interoperability● Convergence / Divergence● Intuitive

Using● NFC● Web services● CSS● HTML5● SOA● SaaS● PaaS● RFID

So what is the future library platform

It could be• The Universal UI• Google GLASS• Intelligent buildings• Whatever ‘you’ want it to be!

What can deliver all of this

But who delivers the service