Axiell European User Conference 2018 #AXIELLEU2018

AXIELL’S FUTURE PLANS & VISIONIt’s about you not we

#AXIELLEU2018

Contents

Vision & Organisational matrix Market and User centric

(Easy | Scalable | Fast) Close to Customer Integrated Knowledge Platform

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VISION &ORGANISATIONAL

MATRIX

#AXIELLEU2018

Axiell Vision

External1• Axiell has a strong presence in the

market in both PL and ALM• One organisation allows Axiell to

leverage across the breadth of our portfolio and people

• Customers expect a One Axiell organisation

Internal2

#AXIELLEU2018

It is still relevant in 2018?

Profitability& Expansion

Speed

Being at theforefront

Working close to the customer

Knowing our market& competitors

Increase brandawareness

COMPANY VISION

STRATEGY CORNERSTONES

To be, on a global level, the first choice partner for archives, public and school libraries, museums and governmental bodies in their mission to build a digital,

interactive, collaborative and secure knowledge society.

“ ”

DEMOCRACY

COLLABORATION& EQUALITY

LEARNING

INNOVATION

FOCUS AREAS

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VISION BROKEN DOWN

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Organisational CultureProud to be part of Axiell. Integrated, empowered to grow and innovate.

Products & Business modelsEasy (to use), Scalable (to deploy), Fast (to market).

Integrated Knowledge PlatformPooling R&D resources to deliver more for customers AND the public.

FinancialSustainable and profitable growth, to allow us to keep investing in the product portfolio and organisation.

#AXIELLEU2018Organisational matrix (ALM)

North America

Asia Pacific

Benelux/DACH/Nordics

ONE UK & Middle East

France(aligned with UK)

RVR

Sales Project Delivery

Customer Services R&DMarketing

& Products

FinanceBusiness Support

HR

“Hi there,Here in Prague at FIAF Congress just been chatting to the Norwegian Film Archive …”

Customer value:

Share knowledgeInteract with other usersMore consistent serviceNot reliant on René all the time

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MARKET & USER CENTRICEasy | Scalable | Fast

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Idea Generation

Sales

Customer Services

Product Management

R&D

R&D

MarketingR&D

Strong Product Control

Efficient Implementation

Market driven & user centric

The challenge is to overcome the product-first mind set

#AXIELLEU2018

TO PROVIDE MORE TO YOU, OUR CUSTOMERSWE NEED TO WORK SMARTER, NOT HARDER

STOP LESS

MORE START

How do we do:Easy | Scalable | Fast ?

BUT WENEED

YOUR HELP

#AXIELLEU2018 USER CENTRIC APPROACH

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This is a “user” (also sometimes known as a ‘person’). All discussions about sustainability for libraries should start here...

Axiell 2017 User Conference Oxford “Strategies for Success – Developing sustainable libraries” Presented by Nick Poole, CILIP

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Axiell 2017 User Conference Oxford “Strategies for Success – Developing sustainable libraries” Presented by Nick Poole, CILIP

Foresight Money

Partnerships Stakeholder support/buy-in

#AXIELLEU2018 USER CENTRIC APPROACH

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LibrariansWhat do they want from us: They need a system that can help them do the different facets of their role quickly, easily and very affordably

Head of ServiceWhat do they want from us:Systems that help their staff deliver more for the public & ideally add additional value

School LibrarianWhat do they want from us: They need a system that can help them do all the different facets of their role quickly, easily and affordably and allow students to self-serve and discover new content independently

IT ManagersWhat do they want from us: Systems which fit into the suite of existing or new technologies within their technology roadmap. Has to meet the business user needs & offer reliable support

Curators, archivists, registrars & collection managers

What do they want from us:They care about the collections and need a system to support their day to day work. They like to collaborate and sometimes need help and advice

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CLOSE TO CUSTOMER

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“Close to customer” is not just empty rhetoric

55CUSTOMERS IN

COUNTRIES15 +300

OFFICES IN

COUNTRIES CO-WORKERS

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“Close to customer” is not just empty rhetoric

23 trade events 5 Axiell events 3 Axiell gangs 5 Axiell roadshows

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It’s not about we it’s about you

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INTEGRATED KNOWLEDGE PLATFORM

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CONNECTING MUSEUMS WITH EDUCATIONA single destination website should be created, bringing all Cultural Education resources together in one easily accessible place online.

Henley, Darren (2012), Cultural Education in England Report, DCMS & Dept. for Education<https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/260726/Cultural_Education_report.pdf>

an

Resource discovery

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Centralised processes and security

Central AxiellServer

AcquisitionsStores &

Collections Management

Museum of Islamic Art

National Museum of

Qatar

3-2-1 Qatar Olympic &

Sports Museum

International Media

Collection

MathafOrientalist Museum

Pearl & Jewelry

Museum

Qatar Museum of

Nature & Science

Public Art

Textile & Fashion

Department

QMA Exhibitions

• Secure dataDifferent access

• Management accessAccess to all collectionsNo integration issues

• Change is easyPolicies and procedures

• Separated by security profileRecord level security

• Location managementEasy for shared stores

• Reduce risk of data lossesDisaster recovery and audit

Qatar Museums

Starting to find links

J. C. Dale

J. O. Westwooda letter

collected

about

Torbernite

Scoparia ulmella

Papilio ulysses ulyssinus Westwood

1860

Starting to rediscover links

Axiell 2015 User Conference Birmingham “From Letters to Lepidoptera” Presented by Sarah Joomun

Resource discovery

Ministry of Antiquities

Museums35 museums

668,821 objects

Storage Magazines33 magazines

709,284 objects

Sites2305 sites

Libraries41 libraries (9 open to the

public)

ArchivesMaps, glass negatives,

microfiche…

Collections Managed by the MoA

Axiell Seminar: Raising The Profile Of Your Museum Collections May 2017“Collections Management at the Ministry of Antiquities, Egypt” Amina El BaroudiAssistant to the Minister of Antiquities for Digital Services

Resource discovery & security

AREAS OF EXCELLENCE

SCHOOLSMUSEUMSSPECIAL LIBRARIESARCHIVES PUBLIC LIBRARIES

PUBLIC ENGAGEMENT

LOCATION AWARE SERVICES

Maps Cultural Map Overlays Beacons

MEDIA MANAGEMENT

In Gallery Information Apps Web Access

SOCIAL MEDIA

UNIVERSITYEDUCATION PROGRAM

BUSINESSINTELLIGENCE

STORIES

Vision for an Integrated Knowledge Platform

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AUDIENCES

KNOWLEDGE MANAGEMENT

Museum/Library/SchoolManagement Processes

Interpretation

Public Engagement

Research

University Education Program

Web

Artefacts Archives Books Events Digital Assets

Exhibits Event Booking

Education

Business Analytics

PatronsTeachers

APIs

Education Exchange Program

Resource Discovery

Productivity Analysis

People

Students

Social Media

The Integrated knowledge platform case: The US Army Heritage and Education Center

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AUDIENCES

KNOWLEDGE MANAGEMENT

Museum/Library/SchoolManagement Processes

Interpretation

Public Engagement

Research

University Education Program

Web

Artefacts Archives Books Events Digital Assets

Exhibits Event Booking

Education

Business Analytics

PatronsTeachers

APIs

Education Exchange Program

Resource Discovery

Productivity Analysis

People

Students

Social Media

The Integrated knowledge platform case: Historiska museet