Mastering the Trinity of Digital Travel Marketing: Making ... · Email Marketing 1. Sending emails...

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RTO7 December 9 th 2015 By @gonzogonzo www.fredericgonzalo.com Mastering the Trinity of Digital Travel Marketing: Making the Most of Social & Mobile

Transcript of Mastering the Trinity of Digital Travel Marketing: Making ... · Email Marketing 1. Sending emails...

Page 1: Mastering the Trinity of Digital Travel Marketing: Making ... · Email Marketing 1. Sending emails at the right time 2. Clean up your database 3. Test 4. Segmentation 5. Crossing

RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

Mastering the Trinity of Digital Travel Marketing:

Making the Most of Social & Mobile

Page 2: Mastering the Trinity of Digital Travel Marketing: Making ... · Email Marketing 1. Sending emails at the right time 2. Clean up your database 3. Test 4. Segmentation 5. Crossing

RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

Agenda

1. The decision-making process in 2015

2. The Trinity of Digital Marketing in Travel

3. Social Media in Travel

4. Examples in tourism

Page 3: Mastering the Trinity of Digital Travel Marketing: Making ... · Email Marketing 1. Sending emails at the right time 2. Clean up your database 3. Test 4. Segmentation 5. Crossing

RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

Page 4: Mastering the Trinity of Digital Travel Marketing: Making ... · Email Marketing 1. Sending emails at the right time 2. Clean up your database 3. Test 4. Segmentation 5. Crossing

RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

The decision-making process

87% of travel-related searches being

online.

65% of leisure travelers and 70% of

affluent travelers start their online search

with no specific destination in mind!

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RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

Source: Google Think, Ipsos MediaCT

The decision-making process

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RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

Source: TripAdvisor, TripBarometer, March 2013

The decision-making process

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RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

Source: Expedia Media Solutions

The decision-making process

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RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

Going mobile…

Page 9: Mastering the Trinity of Digital Travel Marketing: Making ... · Email Marketing 1. Sending emails at the right time 2. Clean up your database 3. Test 4. Segmentation 5. Crossing

RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

Source: Google Think

The decision-making process

Page 10: Mastering the Trinity of Digital Travel Marketing: Making ... · Email Marketing 1. Sending emails at the right time 2. Clean up your database 3. Test 4. Segmentation 5. Crossing

RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

Going mobile…

Page 11: Mastering the Trinity of Digital Travel Marketing: Making ... · Email Marketing 1. Sending emails at the right time 2. Clean up your database 3. Test 4. Segmentation 5. Crossing

RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

The decision-making process

Page 12: Mastering the Trinity of Digital Travel Marketing: Making ... · Email Marketing 1. Sending emails at the right time 2. Clean up your database 3. Test 4. Segmentation 5. Crossing

RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

The brand ecosystem

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RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

The brand ecosystem

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RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

Page 15: Mastering the Trinity of Digital Travel Marketing: Making ... · Email Marketing 1. Sending emails at the right time 2. Clean up your database 3. Test 4. Segmentation 5. Crossing

RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

Agenda

1. The decision-making process in 2015

2. The Trinity of Digital Marketing in Travel

3. Social Media in Travel

4. Examples in tourism

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RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

The Holy Trinity 2.0

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RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

Your website

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RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

Email Marketing

1. Sending emails at the right time

2. Clean up your database

3. Test

4. Segmentation

5. Crossing networks

6. Automate processes

7. Think mobile

8. Explain benefits & frequency

9. Offer an incentive

10.Give options to read newsletter online

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RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

Page 20: Mastering the Trinity of Digital Travel Marketing: Making ... · Email Marketing 1. Sending emails at the right time 2. Clean up your database 3. Test 4. Segmentation 5. Crossing

RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

Agenda

1. The decision-making process in 2015

2. The Trinity of Digital Marketing in Travel

3. Social Media in Travel

4. Examples in tourism

Page 21: Mastering the Trinity of Digital Travel Marketing: Making ... · Email Marketing 1. Sending emails at the right time 2. Clean up your database 3. Test 4. Segmentation 5. Crossing

RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

Key social networks in travel

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RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

And let’s not forget…

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RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

Qui utilise les médias sociaux?

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RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

Qui utilise les médias sociaux?

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RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

Qui utilise les médias sociaux?

Page 26: Mastering the Trinity of Digital Travel Marketing: Making ... · Email Marketing 1. Sending emails at the right time 2. Clean up your database 3. Test 4. Segmentation 5. Crossing

RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

Page 27: Mastering the Trinity of Digital Travel Marketing: Making ... · Email Marketing 1. Sending emails at the right time 2. Clean up your database 3. Test 4. Segmentation 5. Crossing

RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

Page 28: Mastering the Trinity of Digital Travel Marketing: Making ... · Email Marketing 1. Sending emails at the right time 2. Clean up your database 3. Test 4. Segmentation 5. Crossing

RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

Page 29: Mastering the Trinity of Digital Travel Marketing: Making ... · Email Marketing 1. Sending emails at the right time 2. Clean up your database 3. Test 4. Segmentation 5. Crossing

RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

Page 30: Mastering the Trinity of Digital Travel Marketing: Making ... · Email Marketing 1. Sending emails at the right time 2. Clean up your database 3. Test 4. Segmentation 5. Crossing

RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

Page 31: Mastering the Trinity of Digital Travel Marketing: Making ... · Email Marketing 1. Sending emails at the right time 2. Clean up your database 3. Test 4. Segmentation 5. Crossing

RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

Close to 120,000 total views for a variety of videos uploaded since 2010

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RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

Photo-sharing platforms

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RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

Photo-sharing platforms

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RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

Photo-sharing platforms

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RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

Photo-sharing platforms

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RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

Photo-sharing platforms

Page 37: Mastering the Trinity of Digital Travel Marketing: Making ... · Email Marketing 1. Sending emails at the right time 2. Clean up your database 3. Test 4. Segmentation 5. Crossing

RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

Photo-sharing platforms

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By @gonzogonzo www.fredericgonzalo.com

Corporate blog

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RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

A couple of interesting stats about

TripAdvisor and how travelers make

use of this popular review site…

Page 40: Mastering the Trinity of Digital Travel Marketing: Making ... · Email Marketing 1. Sending emails at the right time 2. Clean up your database 3. Test 4. Segmentation 5. Crossing

RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

Page 41: Mastering the Trinity of Digital Travel Marketing: Making ... · Email Marketing 1. Sending emails at the right time 2. Clean up your database 3. Test 4. Segmentation 5. Crossing

RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

Page 42: Mastering the Trinity of Digital Travel Marketing: Making ... · Email Marketing 1. Sending emails at the right time 2. Clean up your database 3. Test 4. Segmentation 5. Crossing

RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

Page 43: Mastering the Trinity of Digital Travel Marketing: Making ... · Email Marketing 1. Sending emails at the right time 2. Clean up your database 3. Test 4. Segmentation 5. Crossing

RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

Agenda

1. The decision-making process in 2015

2. The Trinity of Digital Marketing in Travel

3. Social Media in Travel

4. Examples in tourism

Page 44: Mastering the Trinity of Digital Travel Marketing: Making ... · Email Marketing 1. Sending emails at the right time 2. Clean up your database 3. Test 4. Segmentation 5. Crossing

RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

The 5 Golden Rules of an Effective Content Strategy

1. Situation analysis & Defining a

Strategy

2. Having an Editorial Calendar

3. Frequency

4. Consistency

5. Being Original

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RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

Storytelling examples

Page 46: Mastering the Trinity of Digital Travel Marketing: Making ... · Email Marketing 1. Sending emails at the right time 2. Clean up your database 3. Test 4. Segmentation 5. Crossing

RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

Storytelling examples

Page 47: Mastering the Trinity of Digital Travel Marketing: Making ... · Email Marketing 1. Sending emails at the right time 2. Clean up your database 3. Test 4. Segmentation 5. Crossing

RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

Page 48: Mastering the Trinity of Digital Travel Marketing: Making ... · Email Marketing 1. Sending emails at the right time 2. Clean up your database 3. Test 4. Segmentation 5. Crossing

RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

Storytelling examples

Page 49: Mastering the Trinity of Digital Travel Marketing: Making ... · Email Marketing 1. Sending emails at the right time 2. Clean up your database 3. Test 4. Segmentation 5. Crossing

RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

Storytelling examples

Page 50: Mastering the Trinity of Digital Travel Marketing: Making ... · Email Marketing 1. Sending emails at the right time 2. Clean up your database 3. Test 4. Segmentation 5. Crossing

RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

Storytelling examples

Page 51: Mastering the Trinity of Digital Travel Marketing: Making ... · Email Marketing 1. Sending emails at the right time 2. Clean up your database 3. Test 4. Segmentation 5. Crossing

RTO7 December 9th 2015

By @gonzogonzo www.fredericgonzalo.com

Contact me : [email protected]

Questions? Comments?