Mastering Business Analysis

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  • 1. KNOWLEDGE SKILLBEHAVIOUR______________________________________MasteringBusinessAnalysis______________________________________ CATALOGUE

2. CAT Developing an Excellent Business Analysthe emergence of the business analysis profession is broader impact to the organisation. BAs bring requirements Tone of the best things that has happened to businessorganisations in this decade! Organisations that havenurtured and developed business analysts (BAs) areexperiencing huge paybacks for their investments.skills to many different types of projects, such as: selection and implementation of packaged solutions (COTS) new software development business process improvementPeople with titles as varied as project manager,The excellent BA is aware of his or her organisations strategicquality assurance analyst, and consultant plans and understands how toimplement them at the individualbusiness unit level.Many corporate executives areuncertain where to find thesepeople and how to develop them.Traditional management training isnot appropriate for this role.Specific technology or methodologytraining isnt the entire solution.And, focusing on a particulartechnical solution or approach istoo narrow to build an effective BA.The skills most highly valued byan organisation are true problemsolving skills that are broad enoughto allow an individual to see manypossible solutions and to thinkoutside or beyond a predeterminedsolution that may have beenpresented. An excellent BA looks ateach problem as a missing puzzlepiece that needs to interlock andwork with the other pieces of theorganisation. He or she has theability to examine the problem frommultiple perspectives and considerpossible solutions with a realisticview of the organisations cost vs.benefit. Ideas are easy to generate but a BA challenges, dissects, The more analysis tools a BA masters, the evaluates, and truly tests each idea to determine if it fits within the more valuable he will be to the organisation. corporate direction while also addressing the specific business possess business analysis skills. Regardless of the title, individuals problem at hand. Additionally, an excellent BA assesses the who truly understand how to turn high-level corporate objectives impact of a recommended change on the organisation. into detailed business solutions are extremely valuable resources.Excellent BAs are unique individuals who have the ability toIs the Excellent BA Born or Developed? work on details while also understanding how small these details Is a BA born or made? We believe both. Individuals selected for can impact the larger corporate picture. An excellent BA looks this role must have a critical mind and an acute sense of curiosity. upon a simple maintenance change to determine if it has aThey are people who are not satisfied settling for a good solution Page 2IndigoCube 011 759 5950 3. Business Analysis SkillsCommunication Skills but are determined to find an excellent one. They intuitively understand Facilitation Techniquescontinuous process improvement. Once you find a person like this, he or she is Use Case Analysiseager to learn techniques that make him more capable and effective. Analysis skillsthat can be acquired through education and practice include critical thinkingRequirements Planningskills, root cause analysis, process analysis (breaking large things into manageable Prototypingpieces), and data analysis (organising, categorising, and utilising large volumes of Asking the Right Questionsdata in a useful way to assist in decision making). BAs learn to improve theircommunication skills by widening the breadth of their questioning and by fineStructured Approachestuning their ability to listen for true causes of problems, not just symptoms. Documentation Standards IndigoCube focuses on developing individuals to master business analysis.Our courses and products equip BAs with a full range of complex business Workflow Analysisanalysis skills, techniques, and approaches. The more analysis tools a BA Traceabilitymasters, the more valuable he will be to the organisation. In many organisationstoday, projects and problems do not follow a simple 1-2-3 pattern. MostRequirements Reviewproblems are usually more complex than they initially appear, involving a Requirements Managementnumber of interrelated factors. Solutions are not always obvious or easy to build.An excellent BA knows how to get started on a problem/project that may not beNote Takingclearly defined or understood. SDLC Knowledge An excellent BA is flexible and able to adapt to each unique situation. They Cost/Benefit Analysispossess an inventory of problem solving skills with which they feel comfortableto deploy as needed. They are able to work with many different types of people UAT Planningon many different types of projects. They must be agile. Agility is obtained by Effective Meetingshaving a complete set of skills; and knowing when and how to wield themquickly and efficiently. Regardless of what type of project the BA is working on,Presentation Skillshaving a solid skill set will ensure the BAs critical value to an organisation. Interviewing TechniquesRisk Assessment Dataflow Diagramming TABLE OF CONTENTS Excellent Requirements Training Options . . . . . . . . . . . . . . . . . . . 4Management/Technical Seminars Process Modeling Curriculum . . . . . . . . . . . . . . . . . . . . . . . 5Overview of Business Analysis . . . . . . . 20 Certification . . . . . . . . . . . . . . . . . . . . . . . 6 Elicitation Techniques TMTMDevelopers Introduction IIBA BABOK Alignment . . . . . . . . . . . .7 to Business Analysis . . . . . . . . . . . . . . . 20 Software Design KnowledgeCertified Core CoursesChange Control Essential Skills forPractitioner Courses Project Management Business Analysis . . . . . . . . . . . . . . . .8 Writing Good Use Cases . . . . . . . . . . . . .21 Detailing BusinessData Modeling Data Requirements . . . . . . . . . . . . . . . .10 Analysis using UML 2.0 . . . . . . . . . . . . . .22 Detailing Process and Active Listening Mastering Requirements Business Rule Requirements . . . . . . . . .12Management with Use Cases . . . . . . . . .23 Organisational Skills Advanced and Specialised Courses Usability Principles Developing a Business AnalysisBABOK / CBAP . . . . . . . . . . . . . . . . . . . 24 Work Plan . . . . . . . . . . . . . . . . . . . . . . . .14 Business Rule Analysis Facilitating Requirements Requirements Template Roadmap . . . . 24 for Business Analysis . . . . . . . . . . . . . . .16 Gap Analysis Business Analyst Assessments . . . . . . . 25 Requirements Validation . . . . . . . . . . . .18 List of IndigoCubes Courses . . . . . . . . 26 IndigoCube 011 759 5950 Page 3 4. TRAINING OPTIONSOnsite Training Public Training Self-studyAll of our courses may be taughtIndigoCube offers public classes at For experienced business analysts, studyonsite at your facilities, whereour offices on the Ground Floor,guides are available for our three corerequired, provided that there are Victoria Gate South, Hyde Lane, courses. Additionally, for business analystssix or more delegates.Hyde Park, Sandton. who are wishing to sit for the CBAPPublic classes allow students to meet certification exam, a CBAP Prep Studyand learn with business analystsGuide is available. These study guides arePlease contact us to discussfrom other companies and industries,ideal for business analysts who are unableyour specific course requirements,offering a broader understandingto attend classes but would like to receivegroup size, and available trainingeither the B2T Training Certification ordates.of the business analysis profession.CBAP certification.Customisation All onsite classes will be tailored to address your unique organisational environment and the experience level and interest of the students. The level of customisation required is dependent upon a review of your needs and the outline of our course curriculum. This review will reveal areas that may need more or less focus during training. We will prepare a customised training programme, if needed, which includes topics from existing material that address specific areas of concern. Customisation requiring additional or new course development will incur a fee. Course Level 2009 Essential Skills for Business AnalysisCore Skills 07-10 Dec Detailing Business Data Requirements Core Skills 30 Nov-02 Dec Course Level2010 Essential Skills for Business AnalysisCore Skills 18-21 Jan 8-11 Feb 8-11 Mar12-15 Apr3-6 May 7-10 June Detailing Business Data Requirements Core Skills 25-27 Jan15-17 Feb15-17 Mar10-12 May Detailing Process & Business Rule Req. Core Skills 12-15 Jan01-04 Feb01-04 Mar19-22 Apr21-24 June Developing a Business Analysis Work Plan Advanced 03-05 May Facilitating Requirements for Business AnalysisAdvancedON DEMAND Requirements ValidationAdvancedON DEMAND Writing Good Use Cases PractitionerON DEMAND Analysis using UML 2 PractitionerON DEMAND Mastering Requirements Management with Use Cases PractitionerON DEMANDBusiness Overview of Business AnalysisON DEMANDManagement Developer's Introduction to Business AnalysisDev/TechON DEMAND IndigoCube reserves the right to reschedule courses. For bookings and information: 4 IndigoCube 011 759 5950 5. TRAINING CURRICULUMIndigoCubes CurriculumOur comprehensive business analysis curriculum is developed and delivered by practicing business analysts. Our mature programme has been proven through the success of our customers resulting in improved requirements. The curriculum is supported by full requirements document templates, a reference manual for post-training guidance, coaching, and resources. The skills, techniques, and approaches that we teach are not tied to or limited to any particular methodology. Three Core CoursesAdvanced and Specialised Courses Our three consecutive core courses coverIn addition to the