Masterclass skills for success
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Skills for success
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Transcript of Masterclass skills for success
Skills for success
Gustaaf Vocking MSc MBA
Ø Master of Econometrics
Ø Bachelor of Business information science
Ø Psychology and post Doc didactic skills
Ø Executive MBAØ Entrepreneur since age of 15
Ø Management Coach/Consultant/Trainer
Ø Leadership/Communications/Brain skills
Ø Managers/Professionals/Experts
Ø Europe & USA
Ø >20 year management experience
Ø >10.000 (senior) managers and experts
What would you like to learn?
Effectief v.s. Efficiënt
More efficiënt: laces
https://youtu.be/zAFcV7zuUDA
Success=
Meeting yourexpectations
(Goals & means)
Success?
The cause of stress
Stress is a choice…
To live a Peaceful, simpler and successful
lifemanage
all your expectations
Creating success and killing stress…
Three components of success
Goals: S.M.A.R.T. Means: T.O.Q.F.I.M.
Score keeping
pecificeasu
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rganisatio
nualitynform
ation
oney
acilities
Goals v.s. means
What are your means at hand?
Means
Really Achieving your childhood dreams:https://youtu.be/ji5_MqicxSo?t=6s
What is your goal?
Goal üDetermine your life goal(s)ü What makes you proud?ü What makes you happy?ü What do you want to achieve,
at all cost?ü What would you regret on your
deathbed?
Top 5 regrets of the dying…
How to keep score?
ØROI?! Money is a means…
üROTime
v Your time is your real investment.
v Measure Return bywhat you findimportant!
Score keeping
Balancing your time? There is no such thing…
Thinking: how it works
1. Association 2. Analysis 3. Communication(optional!)
Ø Internal&me focusØ Non linear!
Ø External&them focusØ Linear!
Thinking: internal process
How to steer with questions?
ü What/How/When/Who…?ü Why?ü What else can you think of…?ü What can you do/think of to get more
ideas?ü Who can help you get more ideas?
apreciatively
How to steer with questions?
ü What/How/When/Who…?ü Why?ü What can you conclude/solve …?ü What can you do/think to
conclude/solve…?ü Who can help you conclude/solve…?
apreciatively
Focus on what?!
Principles over rules
ØPrinciples are output focused
ØRules are input focused
Appreciative approach
Good already What&how can be improved
The road to success…
http://goo.gl/ncPXMRCompleted Patent 251,539 for the light bulb that ensured his fame and fortune.
I've missed more than 9,000 shots in my career. I've lost
almost 300 games. 26 times, I've been trusted to take the
game winning shot and missed. I've failed over and over and over again in my
life. And that is why I succeed.
Failure = not trying
Failure = not trying
Thomas Edison Michael JordanDemoted from her job as news anchor
because she 'wasn't fit for TV'.
Wrote first book as a struggling single mom on welfare. Faced 12 rejections
from publishers. Sold for $4,000.
The P2I Model
Content
Process
Relationships
Personal Program
Emotions
The P2I Model
Content
Process
Relationships
Personal Program
Emotions
What?
The P2I Model
Content
Process
Relationships
Personal Program
Emotions
When? How? Where?
The P2I Model
Content
Process
Relationships
Personal Program
Emotions
Who?
The P2I Model
Content
Process
Relationships
Personal Program
Emotions
Why?
ProfilingContent
Process
Relationships
Personal Program
Emotions
Profiling Through Questions
Asking the right questions
ü Ask without answer in mindü Listen and observeü Ask to find the right questionü Ask one question at a time
Asking the right questions
ü Open question: requires a long answer, usually involves someone’s opinion.
ü Closed question: can be answered in a brief way, such as ‘yes’, ‘no’, ’blue’ or ‘high’.
Open questions
Closed questions
Yes/no questions
Open questions
Quality questions: motivation
Ø What should … hold for you?CRITERIA
Ø Why is CRITERIUM important?Away from/Towards (ask 3x Why)
Ø How do you know you do … well?Internal/External validation
Ø Why did you choose …?Procedures/Options
Ø What is the relationship between … (last year and now)?Change preference (same/change)
Pro-active/Reactive
Details/Head lines
Self/Other focus
Quality questions: pain/pleasure
Ø Tell about CONTEXT + SITUATION you disliked?Feeling/Choice/Thinking
Ø Tell about SITUATION that met CRITERIUM?Independent/Proximity/CollaborativeWhat did you like about it?Person/Task focus
Quality questions: rules
Ø How can you increase success CONTEXT?How can X increase her/his success CONTEXT?My rules/My rulesMy rules/. No rules/My rulesMy rules/Your rules
Ø How do you know Y is good at CONTEXT?See/Hear/Read/Do/SenseHow often do you need to OBSERVE to be convinced?x times/Automaticallly/Continously/Period
Find the right question first
A perfect answer to the wrong question?
…versus an 80% answer to the right question
Getting to the right question
ü Why do you ask?ü What do you think?ü What’s your ideal outcome?ü How do you know this is
true?ü …
Kill the monster when it’s small
How to spend the first 10 minutes of your day?
https://hbr.org/2014/06/how-to-spend-the-first-10-minutes-of-your-day
Eye movements
LEFT: constructed
images
RIGHT: remembered
images
Eye movementsVisualizing, constructing or imagining, visually lying
Auditory constructing sounds. ‘Does it sound right?’
Kinesthetic, checking out feelings
Visualizing remembered images
Auditory remembering sounds
Kinesthetic, having inner dialogue
Pupils talk too…
Doesn’t want to see more of it
Does want to see more of it
