Master Seminar 22nov12

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    PRESENTATION ON ROLE OF BODY

    LANGUAGE IN COMMUNICATION

    SUBMITTED TO: SUBMITTED BY:

    YASMIN JANJHUA MANJU KUMARI

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    WHAT IS COMMUNICATION?

    Communication can be defined as theprocess by which people share ideas,experience, knowledge and feelingsthrough the transmission of symbolicmessages.

    The means of communication areusually spoken or written words, pictures orsymbols. But we also give information

    through body language, gestures, andlooks, facial expressions can show how wefeel and what we think about an issue oranother person.

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    WHAT ARE THE MOST COMMON WAYS

    WE COMMUNICATE?

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    TYPES OF COMMUNICATION

    INTRAPERSONAL COMMUNAICATION

    INTERPERSONAL COMMUNICATION

    FORMAL COMMUNICATION INFORMAL COMMUNICATION

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    INTERPERSONAL COMMUNICATION

    Communication at thislevel refers to the sharingof information amongpeople

    Intrapersonalcommunication can beformal or informal.

    For e.g. The interactionwith family members ,friends and different kindof people.

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    INTRAPERSONAL COMMUNICATION

    This takes place within the individual.

    Sender = Our relevant organ.

    Receiver = Our brain. Feed back by brain.

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    FORMAL COMMUNICATION In formal communication,

    certain rules, conventions andprinciples are followed whilecommunicating message.Formal communication occursin formal and official style.

    Usually professional settings,corporate meetings,conferences undergoes informal pattern.

    In formal communication, use of

    slang and foul language isavoided and correctpronunciation is required.Authority lines are needed to befollowed in formal

    communication.

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    INFORMAL COMMUNICATION

    Informal communication isdone using channels that arein contrast with formalcommunication channels. Its

    just a casual talk. It isestablished for societalaffiliations of members in anorganization and face-to-face discussions. It happens

    among friends and family. Ininformal communication useof slang words, foullanguage is not restricted.

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    GROUP COMMUNICATION

    Group communication refers to communication

    between 3 or more individuals. Small group

    communication includes numbers from 3 to

    about 20 people, and large groupcommunication includes numbers larger than

    that.

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    PURPOSE OF GROUP COMMUNICATION

    To share and exchange information and

    ideas

    To collect information or feedback on any

    project/policy/scheme

    To arrive at a decision on important matters

    To solve a problem which is of concern to the

    organization as a whole

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    COMMUNICATION BARRIERS

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    TYPES OF BARRIERS

    Physical Noise

    Technical Noise

    PsychologicalNoise

    Poor Timing

    Lack of Interest

    Information

    Overload

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    PHYSICAL NOISE

    Physical noise occurswhen the sender andreceiver try tocommunicate in a

    situation that is noisy For example, the bus

    stop. The noiseproduced by the

    passing buses createwhat is known asphysical noise.

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    TECHNICAL NOISE

    Technical noise occurswhen the sender and thereceiver use a tool tocommunicate for example,a phone.

    When 2 people arecommunicating using thephone, and one personsteps into an elevator, thesignal will be lost and the

    communication will fail.The break down with thetool used to communicateis known as technicalnoise.

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    PSYCHOLOGICAL NOISE

    Psychological noise occurs when the

    receiver of the message is thinking of

    something and not concentrating on the

    message itself.

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    POOR TIMING

    Poor timing usually happens when the

    sender is not aware of the mood of the

    receiver when sending the message.

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    LACK OF INTEREST

    Sometimes, there are

    some things that we are

    just not interested in. Of

    all the subjects thatstudents learn to

    complete their degree,

    they cannot love all.

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    INFORMATION OVERLOAD

    Information

    overload occurs

    when you try to

    absorb too muchinformation over a

    short period of

    time.

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    BODY LANGUAGE

    All of the communication signals are

    conveyed to anyone you are talking to and

    your presentation or meeting can become a

    memorable event or a dismal failuredepending on the empathy established.

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    BODY LANGUAGE

    PHYSICAL APPEARANCE

    FACIAL EXPRESSIONS

    TONE OF VOICE

    MOVING THE SHOULDERS

    COMING TO THE ARMS

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    QUESTIONS

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