MARTY SCRIPT – INDIVIDUAL CHECK CLEARING INQUIRY

CALL 1-207-783-1593 MARTY SAYS “THANK YOU FOR CALLING MARTY, YOUR PHONE TELLER FROM CENTRAL MAINE CREDIT UNION.” MARTY CONTINUES TO SPEAK, BUT YOU DON’T HAVE TO LISTEN TO IT. AT ANY POINT, YOU CAN

PRESS 1 MARTY SAYS: “PLEASE ENTER YOUR ACCOUNT # FOLLOWED BY THE POUND SIGN”

PRESS YOUR ACCOUNT NUMBER# MARTY SAYS: “PLEASE ENTER YOUR AUTHORIZATION CODE FOLLOWED BY THE POUND SIGN.”

PRESS YOUR CODE# MARTY SAYS: “PLEASE WAIT WHILE WE VERIFY YOUR INFORMATION” MARTY CONTINUES TO SPEAK, BUT YOU DON’T HAVE TO LISTEN TO IT. AT ANY POINT, YOU CAN

PRESS 1 MARTY SAYS: “PLEASE WAIT ONE MOMENT.” MARTY GIVES YOU YOUR CHECKING ACCOUNT BALANCE. MARTY SAYS: “FOR DEPOSIT INFORMATION PRESS 1, FOR TRANSACTION HISTORY PRESS 2, …” MARTY CONTINUES TO SPEAK, BUT YOU DON’T HAVE TO LISTEND TO IT. AT ANY POINT, YOU CAN

PRESS 2

MARTY SAYS: “ THE LAST 5 WITHDRAWALS, PRESS 1, FOR THE LAST FIVE CHECKS CLEARED, PRESS 2...” MARTY CONTINUES TO SPEAK, BUT YOU DON’T HAVE TO LISTEND TO IT. AT ANY POINT, YOU CAN

PRESS 4

MARTY SAYS: “FOR A SPECIFIC CHECK CLEARED , PLEASE ENTER THE CHECK NUMBER FOLLOWED BY THE POUND SIGN.”

ENTER THE CHECK NUMBER# MARTY WILL TELL YOU WHETHER OR NOT THE CHECK HAS CLEARED AND IF IT CLEARED, THE DATE IT CLEARED AND THE AMOUNT. TO SEARCH FOR ANOTHER CHECK

PRESS 1

OR YOU CAN HANG UP AT ANY TIME.