Marmarati Case Study - We Are Social - Tom Ollerton

20
Unilever: The Return of the Marmarati

Transcript of Marmarati Case Study - We Are Social - Tom Ollerton

Page 1: Marmarati Case Study - We Are Social - Tom Ollerton

Unilever: The Return of the Marmarati

Page 2: Marmarati Case Study - We Are Social - Tom Ollerton

Over the past 3 years We Are Social has worked with Unilever to create a secret and exclusive society of Marmite lovers:

The Marmarati

we are social

Page 3: Marmarati Case Study - We Are Social - Tom Ollerton

Our original campaign involving the Marmarati, the launch of Marmite XO, marked Unilever’s first product launch solely using

social media, with no supporting media spend

Page 4: Marmarati Case Study - We Are Social - Tom Ollerton

It won 13 industry awards, including 2 BIMAs, 2 WOMMYs and Best Use of Social Media in the 2011 Revolution awards

we are social

Page 5: Marmarati Case Study - We Are Social - Tom Ollerton

Marmite XO has recently been re-branded with new labeling and a new jar

we are social

Page 6: Marmarati Case Study - We Are Social - Tom Ollerton

This served as the perfect opportunity not only to get XO back into consumers minds but also deepen the membership of the Marmarati

we are social

Page 7: Marmarati Case Study - We Are Social - Tom Ollerton

We reactivated the existing Marmarati by staging a trial, attended by 60 members from around the country

Page 8: Marmarati Case Study - We Are Social - Tom Ollerton

The previous Lord Marmarati (Marmite’s Brand Manager) was tried and found guilty of crimes against Marmite

Page 9: Marmarati Case Study - We Are Social - Tom Ollerton

St. John O. Skelton (the Master Blender of Marmite) was elected by the jury to become the new Lord Marmarati

Page 10: Marmarati Case Study - We Are Social - Tom Ollerton

After the trial we launched the refreshed marmarati.org

we are social

Page 11: Marmarati Case Study - We Are Social - Tom Ollerton

Where we one again chose to target only the most hardcore Marmite lovers to become new members

we are social

Page 12: Marmarati Case Study - We Are Social - Tom Ollerton

Where they had to prove themselves worthy of joining the Marmarati by completing a series of challenges

Page 13: Marmarati Case Study - We Are Social - Tom Ollerton

And they proved worthy indeed

Page 14: Marmarati Case Study - We Are Social - Tom Ollerton

Over the course of the 8 challenges users could upload text, photo or video entries

Page 15: Marmarati Case Study - We Are Social - Tom Ollerton

There was an easily browsed gallery of users’ entries

Page 16: Marmarati Case Study - We Are Social - Tom Ollerton

And a ‘hot or not’ style voting mechanic encouraged users to vote on and share other peoples’ entries

we are social

Page 17: Marmarati Case Study - We Are Social - Tom Ollerton

Once submissions were closed, we had received 1,888 entries, from which we chose the 300 new members of the Marmarati

we are social

Page 18: Marmarati Case Study - We Are Social - Tom Ollerton

They and the existing Marmarati were then given access to an exclusive members only shop featuring Marmite XO merchandise

we are social

Page 19: Marmarati Case Study - We Are Social - Tom Ollerton

Including teapots, silver tankards, pocket watches, cufflinks and scarves as a thank you for joining

we are social

Page 20: Marmarati Case Study - We Are Social - Tom Ollerton

We further strengthened the passion around Marmite XO

And Unilever now have a bigger, more engaged community of Marmite lovers, ready for participation in new product

development and to feedback on all things Marmite