MARKETPLACE - Amazon Web Servicesimages.partner.zalora.com.s3.amazonaws.com...Step 4: Check your...
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COVER PAGE MARKETPLACE Processing Your Orders
Transcript of MARKETPLACE - Amazon Web Servicesimages.partner.zalora.com.s3.amazonaws.com...Step 4: Check your...
COVER PAGE
M A R K E T P L A C E
Processing Your Orders
Order Processing Flow
Order Notification
Processing Orders
Packing Orders
Requesting Pick-Up
ORDER PROCESSING FLOW
AGENDA
Sales Order
Notification
Order Management
in Seller Center
Print complete
Shipping labels
Pack the orderUpdate Status:
Ready for pick upWait for item
Pick-up
Optimizing the Flow
ORDER PROCESSING FLOW
Order Processing Flow
Order Processing Flow
Order Notification
Processing Orders
Packing Orders
Requesting Pick-Up
ORDER NOTIFICATION
AGENDA
Email Notification of New Sales Order
ORDER NOTIFICATION
Order Notification
Order Processing Flow
Order Notification
Processing Orders
Packing Orders
Requesting Pick-Up
PROCESSING ORDERS
AGENDA
Before you process the order,
Make sure you order enough supplies to
cover future orders. Click on this link to
order. You need to create your own
ZALORA account first
1. Create your ZALORA Account:
• https://www.zalora.com.ph/custo
mer/account/create/
2. Order your packages here:
• http://www.zalora.com.ph/premiu
m/seller-supplies/
3. Order ahead because lead time for
this delivery would take 1-3 days
4. Always make sure that you will NEVER
run out of packaging materials
PACKAGING MATERIALS
Manage Orders
PROCESSING ORDERS
Step 1: Click on OrdersManage Orders
Step 2:
Step 3:
Click on the “Pending” filter to view all current pending orders
Click on the “+” icon to view all items in each order
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Processing Orders
Manage Orders
PROCESSING ORDERS
Step 4: Check your inventory to ensure sufficient stocks to fulfill ordered items
o If item is in stock, click on “Ready to Ship”
o If item is out of stock, click on “Canceled”
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Processing Orders
Manage Orders
PROCESSING ORDERS
Step 6: Click on “Create Package and Next” to confirm Delivery Provider
Step 7: Click on Shipping labels
Step 8: Print invoice shown in triggered pop-up window
Processing Orders
Order Processing Flow
Order Notification
Processing Orders
Packing Orders
Requesting Pick-Up
PACKING ORDERS
AGENDA
What to Include in Each Package
PACKING ORDERS
1) Printed Invoice 2) Return Label 3) Ordered Product(s)
Packing Orders
Place the Printed Invoice and Return Label inside the pouch with the purchased items
Insert the 3 copies of the Air Waybill inside the transparent
portion of pouch.
4) Air Way Bills (3 copies)
Order Processing Flow
Order Notification
Processing Orders
Packing Orders
Requesting Pick-Up
REQUESTING PICK-UP
AGENDA
REQUESTING PICK-UP Step 8: Change status of order on Seller Center to “Ready for pick up”
Requesting Pick-up
• After printing the shipping labels you can now finalize your pick-up request.
• Click “READY FOR PICK-UP” on the pop-up screen. This will move your order status from PENDING to READY FOR PICK-UP that will alert us that the item is ready to be picked up by logistics team
• Rider will be at your location at the following work day
• ONLY CLICK READY FOR PICK UP IF AND ONLY IF THE ITEMS ARE PACKED AND READY
Pick Up Schedule
REQUESTING PICK-UP
Requesting Pick-up
IMPORTANT!
2GO or ZALORA will arrive by next 1-2 WORKING DAYS
2GO and ZALORA Riders
FOR INQUIRIES, PLEASE CONTACT
Monday - Friday 8AM - 6PM
Saturday 8AM - 6PM
Sunday NO PICK UP
Holiday NO PICK UP
