Marketing Is Not Rocket Science.ppt · Title: Microsoft PowerPoint - Marketing Is Not Rocket...

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Copyright © 2012 School Nutrition Association. All Rights Reserved. www.schoolnutrition.org Marketing is NOT Rocket Science!!! Robbie M. Alford Speaker/Consultant Child Nutrition Director, Retired

Transcript of Marketing Is Not Rocket Science.ppt · Title: Microsoft PowerPoint - Marketing Is Not Rocket...

Page 1: Marketing Is Not Rocket Science.ppt · Title: Microsoft PowerPoint - Marketing Is Not Rocket Science.ppt [Compatibility Mode] Author: shall Created Date: 7/10/2012 3:05:42 PM

Copyright © 2012 School Nutrition Association. All Rights Reserved. www.schoolnutrition.org

Marketing is NOT

Rocket Science!!!Robbie M. Alford

Speaker/ConsultantChild Nutrition Director, Retired

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Marketing

The processof moving

goods & servicesfrom a producerto a consumer

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Copyright © 2012 School Nutrition Association. All Rights Reserved. www.schoolnutrition.org

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“PLAN TO WIN”FIVE “P’S”

• People• Products• Place• Price• Promotion

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STRATEGIC MARKETING PLANS

• Specific• Measurable• Realistic• Consistent• Ongoing

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EFFECTIVE MARKETING PLANS

• Recognize Change

• Determine Target Audience

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EFFECTIVE MARKETING PLANS

• Create Customer Awareness

• Overcome Objections

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EFFECTIVE MARKETING PLANS

• Establish Benchmarks

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NOT SO “COMMONPLACE”MARKETING TIPS

BoostCustomer

Confidence

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NOT SO “COMMONPLACE”MARKETING TIPS

ObserveCompetitors

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NOT SO “COMMONPLACE”MARKETING TIPS

StayCustomerFocused

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NOT SO “COMMONPLACE”MARKETING TIPS

Provide EffectiveTraining

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NOT SO “COMMONPLACE”MARKETING TIPS

EncourageOpen

Communication

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NOT SO “COMMONPLACE”MARKETING TIPS

LeverageEmotions

& Values

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NOT SO “COMMONPLACE”MARKETING TIPS

ThinkCreatively

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“I’m underpaid. and overworked”

PAIDI’MWORKED

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PRACTICALMARKETING IDEAS

KnowYour

Customer

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PRACTICALMARKETING IDEAS

DevelopRelationships

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PRACTICALMARKETING IDEAS

ProvideUnbeatable

Service

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PRACTICALMARKETING IDEAS

Re-image

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PRACTICALMARKETING IDEAS

TakeCare ofDetails

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is in the details.SUCCESS

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DETAILS

Henderson, D. (1994) "It's in the bag(s) -- the balky, $ 193 million luggage-deliverysystem continues to hold up the opening of Denver's ultramodern airport," Air TransportWorld, September, pp. 54-58.

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It is just the little touches after

the average man would quit

that make the master’s fame.

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DETAILS

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DETAILS

Customer Communication

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DETAILSSanitation

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DETAILS

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Stay the Course. . .“We must continuously

introduce ourselves, market, and display to others the enthusiasm and dedication that we share for the important work that we do.”

---RMA

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Marketing is NOT

• Relationship• Acceptance• Gratitude

Rocket Science!!!

It is . . .• Visibility• Enthusiasm• Provision

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QUESTIONS?

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DISCLOSURE

Retired CNP Director of 31 years

Founder of Eagles Training

Professional Speaker

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Conflict of Interest Disclosure Statement

I hereby certify that, to my knowledge, no aspect of my current personal or

professional circumstances places me in the position of having a conflict of

interest with this presentation.

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