MARK TURNERM: +44 (0)7543 447487 E: gavinmturner@hotmail.com

3 Austen Court, Dorking, Surrey, RH5 4EF

PROFILEAn ambitious and highly competent graduate seeking challenging new role. Driven to further my career, I have recently graduated with a first-class degree with Honours, reading Business Management and Entrepreneurship, demonstrating motivation for personal development and the ability to set and exceed goals. With a strong background in sport I am keen to combine this passion with my business skills and am confident in my ability to deliver success.

KEY COMPETENCIES Written and interpersonal

communication Leadership and coordination Commercial awareness and

business acumen

Teamwork Strategy and problem solving Report writing Attention to detail Analytical skills

Social Media Project Management High propensity for learning

and education Time management

EMPLOYMENT HISTORYMay 2015 – Current Land and Water Services

Assistant Buyer Providing high standard of customer service to build relationships with all stakeholders Attention to detail to ensure purchase order management process is efficient Negotiating with suppliers to provide the most value to the business

May 2013 – May 2015 Care UK NHS 111 Service Medical Advisor

Training new starters to understand and carry out process professionally Empathising with distressed callers to ensure calmness and coherence throughout triage process Communicating clearly and politely with a variety of callers from diverse backgrounds and nationalities to

ensure highest quality of service Using probing questioning techniques to gain accurate information efficiently to provide appropriate help in

a timely manner Identifying and communicating relevant course of action based on the symptoms and requirements of the

individual Being flexible and adaptable in the fast-paced, high-pressured environment of a medical advice centre,

where varied and challenging circumstances appear rapidly

April 2011 - Sept 2012 Galindo’s Ice CreamSales and Marketing, Business Development

Consulting on sales and marketing strategies to target wider audience Securing and attending appointments with prospective clients to pitch products Design, development and implementation of new website with use of keywords for SEO Cold calling and email marketing to prospective clients Negotiating sole-provider agreement with two Olympic Cycle Road-race events Obtaining 15 event bookings in first month with an average of 2,000 visitors Negotiating sole-supplier contracts to restaurants, pubs and newsagents

Feb 2009 - Apr 2012 Crystal CorporationSales and Marketing Executive, Hospitality & Events

Marketing via the company website, directories and social media, increasing revenue by 15% in the first year Expanding business catchment area to include new geographic locations by identifying, targeting and

contacting new clients, resulting in increased market share, generation of new revenue streams and reduced operational costs

Business networking and presenting to prospective partners and clients at trade exhibitions Being pro-active in generating leads, repeat business and referrals

Achieving conversion rate of approximately 80%, with average function value of £2,000 Winning sole-supplier contracts with sports clubs, polo clubs and private venues by identifying targets,

securing appointments and negotiating contracts Key account management for clients: Surrey University, Hurtwood Park Polo Club, Hampstead Heath Council

and Hurtwood House School Awarded performance bonus for three successive years

Jan 2009 - Jan 2002 Mark Turner Ltd (Proprietary organisation: home decoration) Self-employed, operating all aspects of running a small business Direct marketing, creative design and leaflet distribution for new business acquisitions Contract with Savills to increase property value through renovation

Oct 1999 - Dec 2002 Tree Surgery and Garden Maintenance

Aug 1998 - Jul 1999 Gap Year Student at Melbourne Grammar School Coaching all sports, particularly cricket Administration duties in school office Responsible for boarding duties for up to 25 children

EDUCATIONSept 12 – 2015 Roehampton University

BA Hons Business Management and Entrepreneurship – 1st Class Honours

Sept 04 - June 07 Roehampton University BSc Sport and Exercise Science

Sept 93 – June 98 Ardingly College - GCSEs and A-levels A-levels: Business Studies, Theatre Studies and Combined English GCSEs: English Literature, English Language, Maths, Science, History, Geography, French, Drama

ACADEMIC ACHIEVEMENTS Project leader in marketing audit of The Putney Bakery: analysing current marketing strategies, suggesting

recommendations to target new market segments and build brand awareness. Awarded 78% Project leader in study abroad programme project management task: conceptualisation, task breakdown,

Microsoft Project, Gantt chart, risk register, resource sheet, costs, project initiation document, risk management plan, methodology, proof reading and PowerPoint presentation. Awarded 89%

Project leader in researching, costing, pitching and providing business plan for Angel Investor. Awarded 76% Project leader in debate on ethics in business. First ever group to achieve 100% vote.

COURSESJan 2015 Nominated by Academics in Business school to attend Common Purpose Leadership Course

Meeting influential leaders from different sectors, cultures and backgrounds. Consulting with Head of BBC Radio 2 on real-life leadership issues, formulating strategies for change and

innovation

INTERESTS/Other Achievements Travelling, playing/watching sport, experiencing new cuisines, writing poetry, deep sea fishing and socialising

with friends Sporting Achievements include representing England Independent Schools Football; trials with Tottenham

Hotspur, Crystal Palace and Charlton Athletic, semi-professional football for Leatherhead FC. Represented Sussex County Cricket Under 19s and semi-professional cricket for Farncombe C.C. Represented South of England hockey. Awarded full sports scholarship to Ardingly College, captaining 1 st XI football, hockey and cricket.