manual (final draft)

MAHB E-Learning Manual

Introduction to MAHB

Malaysia Airports Berhad was incorporated in 1991 when the Malaysian

Parliament passed a bill to separate the Department of Civil Aviation (DCA) into two

entities with different spheres of responsibilities. DCA remains the regulatory body for

the airports and aviation industry in Malaysia whilst the newly created entity, Malaysia

Airports Berhad is to focus on the operation, management and maintenance of airports. In

November 1992, Malaysia Airports Berhad was duly licensed by the Minister of

Transport Malaysia to carry out its function as the airport operator.

The holding company, Malaysia Airports Holdings Berhad (MAHB) was

incorporated as a public limited company in November 1999 and was thereafter listed on

the Main Board of the Kuala Lumpur Stock Exchange, becoming the first airport

operating company to be listed in Asia and the sixth in the world.

The core activities of the company include the management, operation and

maintenance as well as development of airports with primary importance being placed on

the operational efficiency, safety and security of passengers, cargo and aircraft

operations. Besides its core business activities, MAHB has in its corporate structure, a

few subsidiary companies to offer a range of aviation and non- aviation-related products

and services.

The company’s revenue base is divided into 2 main categories, aeronautical

revenue and non-aeronautical revenue. Aeronautical revenue is mainly derived from

landing fees, aerobridge charges, check-in-counter charges, parking fees and the

passenger service charges.


Non-aeronautical revenue comprises revenue generated from commercial

activities, including duty free operations, hotel operations, free commercial zone

operations, management of parking facilities and the lease of commercial space.

Malaysia Airports is the operator and manager of Malaysia’s 39 airports which

comprise international, domestic and Short Take-Off and Landing (STOL) ports.

MAHB also provides airport management services for the Phnom Penh

International Airport and Siem Reap International Airport in Cambodia through a joint-

venture arrangement with Aeroports de Paris Management S.A

Malaysia Airports owns a Training Centre (MATC), located near Penang

International Airport. It was established to cater for the training needs of all Malaysia

Airports personnel. MATC has also been used as a centre for security related programs

conducted by International Civil Aviation Organization (ICAO). In addition MATC

provides expertise on aviation security and safety matters to the Malaysian Government

and airlines.

About E-Learning

E-learning has become a major form of education. E-learning systems include

learning content, but also the infrastructure that allows content to be created, stored,

accessed, and delivered and the learning process to be managed. The architecture of these

e-learning systems is a crucial aspect. The architecture notion shall be deployed here in a

broad, integrative sense covering a range of facets, embracing software and information

architecture. The software architectures need to enable instruction and need to facilitate

the learning experience.


To improve the organizational management and structure, MAHB has use

traditional class were all staff , executive or top management should attend to class or

workshop and they have examination to scale the improvement. There are so many

advantages and disadvantages went MAHB still follow the traditional studying. So,

MAHB try to come out with the new technology to give or provide electronic learning to

all staff.

Electronic Learning is to provide the reader with an overview of the various

educational services provided by e-learning in MAHB platform. So that student can

access the information anywhere and anytime they want. In this respect, special attention

is given to the student and teacher activities, supported by the platform; course creation


and participation, evaluation and assessment exercises, on-line collaboration

environments for participating students and teachers, etc. This illustrated with various

screen-shoot, enabling the reader to become acquainted with the platform.

The objectives

1. To develop e-learning contents for more effectiveness deliverable to

students (use asp, Quick Do)

2. Design picture with align e-learning contents deliverable.

3. Another task is to develop e-learning contents for more effectiveness

deliverable to students (use Moodle open source)

4. To handle workshop and IT training for all staff Malaysia Airports

Holding Berhad.


A. Student

1. A new student need login to e-learning portal. (www.myairportshr4u-

elearning.info)

2. To login a student should have an account to make sure they can access

the information inside the website.

3. The student can create the new account by click the link Create new

account under the login button.

4. The student will go to the registration window.

5. The student should register using their e-mail and confirm their e-mail.

6. The student needs to insert a password for their account and confirm the

password.

7. The student need to give some information that can be a record to the

administration first name, surname, employee number, I.C number,

position, gender, bate of birth, department, address, phone number, and

also security question and it’s answer.

8. A verification account link will be send to the student’s e-mail

9. The student needs to click on the verification link so that the account can

be approved by admin and be use by the student.

10. Now the student can go trough to www.myairportshr4u-elearning.info to

access the portal.

11. The student can login using e-mail or username and password that been

register to the system.

12. The student need to take a pre-test before starts their lesson.

13. After answer all the test, the student can retrieve the information that

provide by the lecturers inside the portal.

14. Then the student can take a post test to observe his knowledge about the

course and subject.

15. After finish all the session the student need to logout from the system.

16. This to make sure that there are no problems occurred in the future related

to the user.

http://www.myairportshr4u-elearning.info/




B. Registration process.

1. You can select a language for portal either English language or Bahasa

Malaysia.

2. On you login column, click on “Create New Account”. Fill out the

New Account form with your details.

3. You should register using your e-mail and confirm your e-mail.

4. You need to insert a password for your account and confirm the password.

5. Your password may contain any characters, numerical, alphabetical except

space.

Click this link

Select language


6. You need to give some information that can be a record to the

administration such as first name, surname, employee number, I.C

number, position, and gender, date of birth, department, address, and

phone number.

Insert your email Confirm your email

Insert your password

Confirm your password


7. You need to provide a security question and its answer to secure your

account then click “create my new account” button

Enter all your personal detail for record


8. A verification account link email will be immediately sent to your email

address.

Select or enter your security question and its answer.

Click this button to create new account


9. Read your email, and click on the web link to verify your account.

Verification email from Coordinator of MAHB E-Learning


10. Your account will be confirmed and you will be logged in.

Click this link to verify your account


11. Now, select the course you want to participate in.

A confirmation window after registration process.

Click this button to select courses


12. You can see and select available topic in the course.

Click this link to enter course page Enter course name

that you want to search


13. You can now access the full course. From now on you will only need

to enter your personal username and password (in the form on this

page) to log in and access any course you have enrolled in.

14. After finish all session you can logout from the system by click the logout

link on top right corner in all pages.

The available topic


Click the link to logout


C. Login process

1. Go to the login column or click the login link and insert your email and

password.

2. Use email and password that you use in the registration process.

Click the link to login

Login column


3. You must click the login button under the password textbox.

4. When you login, your name will appear on the top right corner of portal.

Insert email

Insert password

Login button


5. You can see and select available topic in the course.

Your name


6. You can have the information and take test from the portal.

Click this link to enter course page Enter course name

that you want to search


7. After finish all session you can logout from the system.

Topic selection


8. If you wish to login back just repeat step 1 until step 3

Click the link to logout


D. Login problem

1. If you have login problem such as you lost your password, you can click

on “lost password?” link.

2. You also can click the “Yes, help me log in” button.

Click this link for help


3. You need to enter your registered email address in the box and click “OK”

button.

Click this button for help


4. You will receive an email from Coordinator of MAHB E-Learning.

Insert your email address

The “OK” button


5. You must read your email and click on link where MAHB E-Learning

administration will give new password.

Email from Coordinator of MAHB E-Learning.


6. You will receive a confirmation for your account.

Link that to confirm your password


7. You will receive an email of your new password.

Confirmation from admin to have new password.Click to continue session


8. You can click the link given to change your password that is easy to you

remember or use the password that already given.

New password from Coordinator MAHB E-Learning.


9. You need to insert the current password, your new password and confirm

it then click on “save changes” button.

The new password you receive

Click this link to change password.

*****


10. You will receive the confirmation that you have changed your password.

Enter your current password

Confirm your new password

Enter your new password

Click the button to save your password.


11. You can click the “continue” button to see your profile.

Confirmation window

Click “continue” button to see your profile.


12. If you have other problem, please contact the Malaysia Airports E-

Learning support center at 03-78407143 or e-mail to

[email protected]

Your profile window

mailto:[email protected]


E. Learning process

1. To start learning process you need to take a pre test.

2. After you settled the pre test you can click on the link topic.

3. You can select any of the topic that are available to you

Available course


4. You can start your lesson by reading your slide.

Available topic to student


5. You can click “previous” button to reverse the slide or “next” button for

next slide to go trough lesson.

Now you can read the slide.


6. After you have read all the slides you will enter the last slide. Then click

“end of lesson” button to finish the lesson.

Your current slide.

Previous buttonNext button


7. Confirmation window that you have finished your lesson will appear. Now

you can select what you want to do. You can review back your lesson, go

to the post test, back to the front page, or view your grade if you have

attempt the test.

End of lesson button

Go back to first page.


8. Now you can continue your lesson after complete the post test of topic.

Click to view the front page

Click to go to post test

Click to review your lesson

Click to view your grades

Confirmation window for end of lesson


F. Test procedure.

There are 2 type of test. First is pre test and second is post test.

a) Pre test.

1. Pre test is compulsory to all students. Student must take a pre test before

they can start the lesson.

2. You can attempt pre test as much as you want. The time limit of pre test is

30 minutes.

Click to attempt test.


3. You just need to answer by click the circle beside the answer.

Time limit

Question

Answer selction


4. You can submit the answer by click the “submit” button or “submit page”

button.

Answer selected


5. If you want to end your test click “submit all and finish” button.

Submit Button

Submit page button


6. A pop up window will appear where you can confirm to end the test.

Click this button to end test.


7. You have finished your test and the lesson will continue.

Confirmation pop up window


8. You can go back to the portal to start the lesson.

b) Post test

9. After you finish the lesson you have to click the “End of lesson” button,

Click to continue


10. Then you need to click on the “Go to: Post test” section to attempt the test.

Click the button to have the test


11. The time limit for this test is 30 minutes and clicks the button to attempt

the quiz.

Click to attempt post test


12. To answer questions and submit the answers is same steps as pre test

steps.

Click to attempt post test


13. You just need to answer by click the circle beside the answer.

Time limit

Question

Answer selction


14. You can submit the answer by click the “submit” button or “submit page”

button.

Answer selected


15. If you want to end your test click “submit all and finish” button.

Submit Button

Submit page button


16. A pop up window will appear where you can confirm to end the test.

Click this button to end test.


17. Then you can see the result of your test and review your answer by click

your marks or grades.

Confirmation pop up window


18. When you click on your mark, your test paper will appear and you can

check your answer.

19. You click to “E-learning Portal” and enter the site then click “Logout” link

to logout from the system.

“E-learning portal” link

Your marks and grade


Click to logout


G. Updating personal profile

1. You can view and update your profile by click your name on top right

corner of the portal.

2. You will see your profile and other tab such as “Edit profile”, “Forum

post”, and “Blog”.

Your name


3. To update your profile you can click on “Edit profiles” tab and your

information will appear.

Your profile


4. You can change any information that you would like to change.

Edit profile tab


5. You also can put a picture on your profile and also put a description of

yourself.

Change information that you want to update


6. If you like to put picture of yourself in your profile just click on “Browse”

button the search location of your picture and select it then click “Open”.

Description box.

“Browse” button for search picture


7. After insert the picture, your picture’s filename will appear in the box and

you also can put some description of your picture.

Selected picture


8. You also can put some optional information such as Skype id, yahoo id,

phone number and institution.

Description of picture


9. After you update your information you have to click the “Update profile”

button to save your new profile.

Optional button to add more information

Additional information that you want to add in your profile.


10. Then you can view your profile on the profile tab.

Button to save your profile


Your new profile

Profile tab


H. View latest news in portal

1. When you login the front page will appear to you then click on site news

link.

2. Then you will enter the forum site. You can select any available forum

news to be read.

Site news link


3. Then the forum will be appearing and can be read.

Available forum to be read


4. You also can subscribe the forum news and it will be sent trough your

email.


5. Confirmation window will tell you that you will receive the news by

email.

Subscribe the forum


6. To unsubscribe from all forum just click on the “Unsubscribe from all

forums” link.

Confirmation


7. You also can post your own forum by using your account in online e-

learning by click the social forum in syllabus content.

Confirmation


8. Then click on “Add new discussion topic” to add new topic in the forum.

Social forum link


9. You can add the new topic and discuss the topic.

Add discussion topic


10. You can subscribe forum or not and also attach a file to the forum and post

it by click “Post to forum” button.

Your topic

Your discussion and description


11. Your discussion topic will appear on the forum.

Subscribe the forum

Post your forum


12. You can read the discussion by click on the topic link.

Your topic in forum


13. You can reply any of discussion that been made by other user.

Your discussion


14. Just like post a discussion, you also can subscribe forum or not and also

attach a file to the forum and post it by click “Post to forum” button.

Your discussion and description


15. Your reply will appear under the parent discussion.

Post your reply


16. You can view any discussion or forum that you post in your profile at

“post forum” tab.

Your reply


17. You click to “E-learning Portal” and enter the site then click “Logout” link

to logout from the system.

“E-learning portal” link


Click to logout

manual (final draft)

Education

Transcript of manual (final draft)