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Transcript of Managerial Analysis & Decision Making Slides - Shinawatra MBA - Semester 2-2010 CC
11An International University with an Emphasis on Research
MF1002 Managerial Analysis & Decision Making
Introduction to Managerial Decision Modeling Introduction to Managerial Decision Modeling (Chapter 1 of (Chapter 1 of BalakrishnanBalakrishnan et al.et al., 2007), 2007)
Assoc. Prof. Dr. Chuvej ChansaAssoc. Prof. Dr. Chuvej Chansa--ngavejngavejProgram Director - Ph.D. in Management Science
Shinawatra University (SIU International)
22An International University with an Emphasis on Research
Session InstructorAssociate Prof. Dr. Chuvej Chansa-ngavej
Program Director, PhD in Management Science
Graduate Building, SIU
Room 317, 3rd Floor, BBD-Viphavadi Building
Tel. 02-650-6035; 081-912-1535
Email: [email protected]
PhD (Management Science in Capital Investment) Ohio State University, USA
M.Eng. (Management Science in Marketing and Operations) University of New South Wales, Australia
B.Eng. (1st Class Honors) in Industrial Engineering University of New South Wales, Australia
33An International University with an Emphasis on Research
Learning ObjectivesKnow the historical development and origin of managerial decision modeling
Recognize how managerial decision modeling can be applied
Able to explain significant development directions of managerial decision modeling
44An International University with an Emphasis on Research
What is Managerial Decision Modeling?
A scientific approach to managerial decision making
• The development of a (mathematical) model of a real-world problem scenario
• The model provides insight into the solution of the managerial problem
• Also known as Quantitative Analysis, Management Science, Operations Research
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Actual Applications in Business
Frequently used in such organizations as:
• American Airlines
• IBM
• Merrill Lynch
• AT&T
66An International University with an Emphasis on Research
Used in All Kinds of Enterprises
• Business and Industry
• Government
• Health Care
• Education
• Agriculture
• Military
• Etc.
77An International University with an Emphasis on Research
Origin of Managerial Decision ModelingEve of World War II in British military operations
Recommending the optimum location of radar signal masts
Optimum size of merchant ship convoys to avoid enemy detection
Optimum detonation of depth charges to destroy u-boat submarines
Decision Modeling played a significant role in helping allied forces won the war
88An International University with an Emphasis on Research
Development of Managerial Decision Modeling
After World War II, applications spread to business and industry, especially in USA
Courses were quickly established in prestigious universities (Massachusetts Institute of Technology, Case Western Reserve University, Ohio State University)
99An International University with an Emphasis on Research
Areas of Modern-day ApplicationsDesigning optimum factory layout
Minimum cost construction of telecommunication network
Road traffic management and ‘one-way’street allocation
Determining optimal school bus routes
Minimum-time design of computer-chip layout
Efficient customer response tactics
1010An International University with an Emphasis on Research
Areas of Modern-day Applications
Flow management of raw materials and products in a supply chain
1111An International University with an Emphasis on Research
An Example of Modern-day Applications
Blending of raw materials in oil refineriesX2
X1
250
200
150
100
50
00 50 100 150 200 250
objective function 350X1 + 300X2 = 35000
objective function 350X1 + 300X2 = 52500
optimal solution
X2
X1
250
200
150
100
50
00 50 100 150 200 250
objective function 350X1 + 300X2 = 35000
objective function 350X1 + 300X2 = 52500
optimal solution
1212An International University with an Emphasis on Research
Example of Managerial Decision Modeling in Queueing ProblemsWaiting line situations are a part of everyday life
People often react in an adverse manner to excessive waits in queues Lining up for movie tickets in 1920
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1414An International University with an Emphasis on Research
Characteristics of Queueing Problems“Customers” arrive at some types of systems according to some type of probability distribution
Arrival rate (number of customers per time period)
“Servers” provide the serviceService rate (number of customers served per time period)
Customer departs the system
1515An International University with an Emphasis on Research
Fields Invented by MS
Marketing Science
Decision AnalysisDelay Launch
1 Year
Launch as PlannedIncrease R&D $
Market Reaction to Delay
Feature Delivery
Mild
Moderate
Extreme
Mild
Moderate
Extreme
Fully Featured
De-featured
Decision to Launch as Planned or Delay
0.3
0.7
0.4
0.2
0.4
0.2
0.4
0.4
$3.6 M
($2.0 M)
$0.3 M
EV = $1.2
EV = $6.2 M$17.0 M
1616An International University with an Emphasis on Research
Fields Invented by MS
Search Theory
Financial Engineering
Transportation Science
1717An International University with an Emphasis on Research
Types of Decision ModelsDeterministic Models
Assume that all the input data value are known with certainty
Probabilistic ModelsAssume that some input data values are not known with
certainty. Hence probability is used to represent the uncertainty
Examples of probabilistic modeling techniques: queueing theory, decision analysis, simulation
1818An International University with an Emphasis on Research
Quantitative vs. Qualitative DataThe modeling process begins with data
Quantitative DataNumerical factors such as costs and revenues
Qualitative DataFactors that effect the environment which are difficult to quantify into numerical measures, and subjective opinion must be used instead
1919An International University with an Emphasis on Research
Spreadsheets in Decision MakingComputers are used to create and solve models
Spreadsheets are a convenient alternative to specialized software
Microsoft Excel has extensive modeling capability via the use of “add-ins” (Every student must buy a new copy of the textbook to get these essential add-ins)
Premium Solver, Tree Plan, Crystal Ball, ExcelModules
2020An International University with an Emphasis on Research
Steps in Managerial Decision Modeling
1. FormulationTranslating a problem scenario from words to a mathematical model
2. SolutionSolving the model to obtain the optimal solution
3. Interpretation and Sensitivity AnalysisAnalyzing results and implementing a solution
2121An International University with an Emphasis on Research
Steps in Managerial Decision Modeling
2222An International University with an Emphasis on Research
The Apprentice QuestionSuppose you were one of the contestants, how would you use managerial decision modeling to help the team in the decision making. Answer this based on what you have learned about managerial decision modeling.
Video: The Apprentice UK, Series 6, Episode 3, October 2010
2323An International University with an Emphasis on Research
Example Spreadsheet Model: Tax Computation
Self employed couple must estimate and
pay quarterly income tax (joint return)
Income amount is uncertain
5% of income to retirement account, up to $4000 max
Personal exemption = 2 x $3200 = $6400
Standard deduction = $10,000
No other deductions
File 1-1.xls
2424An International University with an Emphasis on Research
Tax Brackets
Percent of Taxable Income Taxable Income
up to $14,600 10%$14,601 to $59,400 15%$59,401 to $119,950 25%
2525An International University with an Emphasis on Research
Example Spreadsheet Model: Break-Even Analysis
Profit = Revenue – Costs
Revenue = (Selling price) x (Num. units)
Costs = (Fixed cost) +
(Cost per unit) x (Num. units)
File 1-2.xls
2626An International University with an Emphasis on Research
The Break Even Point (BEP) is the number of units where:
Profit = 0, so
Revenue = Costs
BEP = Fixed cost
(Selling price) – (Cost per unit)
2727An International University with an Emphasis on Research
Possible Problems inDeveloping Decision Models
Defining the Problem – four typical roadblocks:
• Conflicting viewpoints
• Impact on other departments
• Beginning assumptions
• Solution outdated
2828An International University with an Emphasis on Research
Possible Problems inDeveloping Decision Models
Developing a Model• A manager’s perception of a problem does
not always match the textbook approach
• Managers do not use the results of a model they do not understand
Acquiring Input Data• Problem in using accounting data
• Available data must often be distilled and manipulated
2929An International University with an Emphasis on Research
Possible Problems inDeveloping Decision Models
Developing a Solution• Hard-to-understand mathematics
• Most managers would like to have a range of options instead of only one answer
Testing the Solution• Assumptions should be reviewed
Analyzing the Results
Implementation• Management support and user involvement are important
11An International University with an Emphasis on Research
MF1002 Managerial Analysis & Decision Making
Session 2 Session 2 -- Linear Programming Models:Linear Programming Models:
Graphical and Computer MethodsGraphical and Computer Methods(Chapter 2 of (Chapter 2 of BalakrishnanBalakrishnan et al.et al., 2007), 2007)
Assoc. Prof. Dr. Chuvej ChansaAssoc. Prof. Dr. Chuvej Chansa--ngavejngavejProgram Director - Ph.D. in Management Science
Shinawatra University (SIU International)
22An International University with an Emphasis on Research
Steps in Developing a Linear Programming (LP) Model
1) Formulation
2) Solution
3) Interpretation and Sensitivity Analysis
33An International University with an Emphasis on Research
Properties of LP Models1) Seek to minimize or maximize
2) Include “constraints” or limitations
3) There must be alternatives available
4) All equations are linear
44An International University with an Emphasis on Research
Example LP Model Formulation:The Product Mix Problem
Decision: How much to make of > 2 products?
Objective: Maximize profit
Constraints: Limited resources
55An International University with an Emphasis on Research
Example: Flair Furniture Co.Two products: Chairs and Tables
Decision: How many of each to make this month?
Objective: Maximize profit
66An International University with an Emphasis on Research
Flair Furniture Co. Data
$5$7Profit Contribution
10001 hr2 hrsPainting
24004 hrs3 hrsCarpentry
Hours Available
Chairs(per chair)
Tables(per table)
Other Limitations:• Make no more than 450 chairs• Make at least 100 tables
77An International University with an Emphasis on Research
Decision Variables:
T = Num. of tables to make
C = Num. of chairs to make
Objective Function: Maximize Profit
Maximize $7 T + $5 C
88An International University with an Emphasis on Research
Constraints:
Have 2400 hours of carpentry time available
3 T + 4 C < 2400 (hours)
Have 1000 hours of painting time available
2 T + 1 C < 1000 (hours)
99An International University with an Emphasis on Research
More Constraints:
Make no more than 450 chairs
C < 450 (number of chairs)
Make at least 100 tables
T > 100 (number of tables)
Nonnegativity:Cannot make a negative number of chairs or tables
T > 0
C > 0
1010An International University with an Emphasis on Research
Model Summary
Max 7T + 5C (profit)Subject to the constraints:
3T + 4C < 2400 (carpentry hours)
2T + 1C < 1000 (painting hours)
C < 450 (max # chairs)
T > 100 (min # tables)
T, C > 0 (nonnegativity)
1111An International University with an Emphasis on Research
Graphical SolutionGraphing an LP model helps provide insight into LP models and their solutions.
While this can only be done in two dimensions, the same properties apply to all LP models and solutions.
1212An International University with an Emphasis on Research
CarpentryConstraint Line
3T + 4C = 2400
Intercepts
(T = 0, C = 600)
(T = 800, C = 0)
0 800 T
C
600
0
Feasible< 2400 hrs
Infeasible> 2400 hrs
3T + 4C = 2400
1313An International University with an Emphasis on Research
PaintingConstraint Line
2T + 1C = 1000
Intercepts
(T = 0, C = 1000)
(T = 500, C = 0)
0 500 800 T
C1000
600
0
2T + 1C = 1000
1414An International University with an Emphasis on Research
0 100 500 800 T
C1000
600
450
0
Max Chair Line
C = 450
Min Table Line
T = 100
Feasible
Region
1515An International University with an Emphasis on Research0 100 200 300 400 500 T
C
500
400
300
200
100
0
Objective Function Line
7T + 5C = Profit
7T + 5C = $2,1007T + 5C = $4,040
Optimal Point(T = 320, C = 360)7T + 5C = $2,800
1616An International University with an Emphasis on Research0 100 200 300 400 500 T
C
500
400
300
200
100
0
Additional Constraint
Need at least 75 more chairs than tables
C > T + 75
Or
C – T > 75
T = 320C = 360
No longer feasible
New optimal pointT = 300, C = 375
1717An International University with an Emphasis on Research
LP CharacteristicsFeasible Region: The set of points that satisfies all constraints
Corner Point Property: An optimal solution must lie at one or more corner points
Optimal Solution: The corner point with the best objective function value is optimal
1818An International University with an Emphasis on Research
Special Situation in LP1. Redundant Constraints - do not affect
the feasible region
Example: x < 10
x < 12
The second constraint is redundant because it is less restrictive.
1919An International University with an Emphasis on Research
Special Situation in LP2. Infeasibility – when no feasible solution
exists (there is no feasible region)
Example: x < 10
x > 15
2020An International University with an Emphasis on Research
Special Situation in LP3. Alternate Optimal Solutions – when
there is more than one optimal solution
Max 2T + 2CSubject to:
T + C < 10T < 5
C < 6T, C > 0
0 5 10 T
C
10
6
0
2T + 2C = 20All points onRed segment are optimal
2121An International University with an Emphasis on Research
Special Situation in LP4. Unbounded Solutions – when nothing
prevents the solution from becoming infinitely large
Max 2T + 2CSubject to:
2T + 3C > 6T, C > 0
0 1 2 3 T
C
2
1
0
Directio
n
of solution
2222An International University with an Emphasis on Research
Using Excel’s Solver for LP
Recall the Flair Furniture Example:Max 7T + 5C (profit)
Subject to the constraints:
3T + 4C < 2400 (carpentry hrs)
2T + 1C < 1000 (painting hrs)
C < 450 (max # chairs)
T > 100 (min # tables)
T, C > 0 (nonnegativity)Go to file 2-1.xls
11An International University with an Emphasis on Research
MF1002 Managerial Analysis & Decision Making
Session 4 Session 4 -- Linear Programming Modeling Linear Programming Modeling
ApplicationsApplications
(Chapter 3 of (Chapter 3 of BalakrishnanBalakrishnan et al.et al., 2007), 2007)
Assoc. Prof. Dr. Chuvej ChansaAssoc. Prof. Dr. Chuvej Chansa--ngavejngavejProgram Director - Ph.D. in Management Science
Shinawatra University (SIU International)
22An International University with an Emphasis on Research
Linear Programming (LP) Can Be Used for Many Managerial Decisions:
Product mix
Make-buy
Media selection
Marketing research
Portfolio selection
Shipping & transportation
Multiperiod scheduling
33An International University with an Emphasis on Research
For a particular application we begin with
the problem scenario and data, then:
1) Define the decision variables
2) Formulate the LP model using the decision variables
• Write the objective function equation
• Write each of the constraint equations
3) Implement the model in Excel
4) Solve with Excel’s Solver
44An International University with an Emphasis on Research
Product Mix Problem: Fifth Avenue Industries
Produce 4 types of men's ties
Use 3 materials (limited resources)
Decision: How many of each type of ties to make per month?
Objective: Maximize profit
55An International University with an Emphasis on Research
1,250$9Cotton
2,000$6Polyester
1,000$20Silk
Yards availableper monthCost per yardMaterial
Resource Data
Labor cost is $0.75 per tie
66An International University with an Emphasis on Research
Product Data
8,50016,00014,0007,000Monthly Maximum
Type of Tie
0.100.100.080.125Total material(yards per tie)
6,00013,00010,0006,000Monthly Minimum
$4.81$4.31$3.55$6.70Selling Price(per tie)
Blend 2Blend 1PolyesterSilk
77An International University with an Emphasis on Research
Material Requirements(yards per tie)
Type of Tie
0.070.0500Cotton
0.030.050.080Polyester
0000.125Silk
Blend 2(30/70)
Blend 1(50/50)PolyesterSilk
Material
0.100.100.080.125Total yards
88An International University with an Emphasis on Research
Decision VariablesS = number of silk ties to make per month
P = number of polyester ties to make per month
B1 = number of poly-cotton blend 1 ties to make per month
B2 = number of poly-cotton blend 2 ties to make per month
99An International University with an Emphasis on Research
Profit Per Tie Calculation
Profit per tie =
(Selling price) – (material cost) –(labor cost)
Silk Tie
Profit = $6.70 – (0.125 yds)($20/yd) - $0.75
= $3.45 per tie
1010An International University with an Emphasis on Research
Objective Function (in $ of profit)
Max 3.45S + 2.32P + 2.81B1 + 3.25B2
Subject to the constraints:
Material Limitations (in yards)
0.125S < 1,000 (silk)
0.08P + 0.05B1 + 0.03B2 < 2,000 (poly)
0.05B1 + 0.07B2 < 1,250 (cotton)
1111An International University with an Emphasis on Research
Min and Max Number of Ties to Make
6,000 < S < 7,000
10,000 < P < 14,000
13,000 < B1 < 16,000
6,000 < B2 < 8,500
Finally nonnegativity S, P, B1, B2 > 0
Go to file 3-1.xls
1212An International University with an Emphasis on Research
Media Selection Problem:Win Big Gambling Club
Promote gambling trips to the Bahamas
Budget: $8,000 per week for advertising
Use 4 types of advertising
Decision: How many ads of each type?
Objective: Maximize audience reached
1313An International University with an Emphasis on Research
Data
Advertising Options
2025512Max AdsPer week
$380$290$925$800Cost(per ad)
2,8002,4008,5005,000AudienceReached(per ad)
Radio(afternoon)
Radio(prime time)NewspaperTV Spot
1414An International University with an Emphasis on Research
Other RestrictionsHave at least 5 radio spots per week
Spend no more than $1800 on radio
Decision Variables
T = number of TV spots per week
N = number of newspaper ads per week
P = number of prime time radio spots per week
A = number of afternoon radio spots per week
1515An International University with an Emphasis on Research
Objective Function (in number of audience reached)
Max 5000T + 8500N + 2400P + 2800A
Subject to the constraints:
Budget is $8000
800T + 925N + 290P + 380A < 8000
At Least 5 Radio Spots per Week
P + A > 5
1616An International University with an Emphasis on Research
No More Than $1800 per Week for Radio
290P + 380A < 1800
Max Number of Ads per Week
T < 12 P < 25
N < 5 A < 20
Finally nonnegativity T, N, P, A > 0
Go to file 3-3.xls
1717An International University with an Emphasis on Research
Portfolio Selection:International City Trust
Has $5 million to invest among 6 investments
Decision: How much to invest in each of 6 investment options?
Objective: Maximize interest earned
1818An International University with an Emphasis on Research
Data
Risk ScoreInterest
RateInvestment
1.77%Trade credits
1.210%Corp. bonds
2.914%Construction loans
2.08%Mortgage securities
2.412%Platinum stocks
3.719%Gold stocks
1919An International University with an Emphasis on Research
Constraints
Invest up to $ 5 million
No more than 25% into any one investment
At least 30% into precious metals
At least 45% into trade credits and corporate bonds
Limit overall risk to no more than 2.0
2020An International University with an Emphasis on Research
Decision Variables
T = $ invested in trade credit
B = $ invested in corporate bonds
G = $ invested gold stocks
P = $ invested in platinum stocks
M = $ invested in mortgage securities
C = $ invested in construction loans
2121An International University with an Emphasis on Research
Objective Function (in $ of interest earned)
Max 0.07T + 0.10B + 0.19G + 0.12P
+ 0.08M + 0.14C
Subject to the constraints:
Invest Up To $5 Million
T + B + G + P + M + C < 5,000,000
2222An International University with an Emphasis on Research
No More than 25% into Any One Investment
T < 0.25 (T + B + G + P + M + C)
B < 0.25 (T + B + G + P + M + C)
G < 0.25 (T + B + G + P + M + C)
P < 0.25 (T + B + G + P + M + C)
M < 0.25 (T + B + G + P + M + C)
C < 0.25 (T + B + G + P + M + C)
2323An International University with an Emphasis on Research
At Least 30% into Precious Metals
G + P > 0.30 (T + B + G + P + M + C)
At Least 45% into Trade Credits and Corporate Bonds
T + B > 0.45 (T + B + G + P + M + C)
2424An International University with an Emphasis on Research
Limit Overall Risk to No More Than 2.0Use a weighted average to calculate portfolio risk
1.7T + 1.2B + 3.7G + 2.4P + 2.0M + 2.9C < 2.0
T + B + G + P + M + C
or
1.7T + 1.2B + 3.7G + 2.4P + 2.0M + 2.9C <
2.0 (T + B + G + P + M + C)
Finally, nonnegativity: T, B, G, P, M, C > 0
Go to file 3-5.xls
2525An International University with an Emphasis on Research
Labor Planning:Hong Kong Bank
Number of tellers needed varies by time of day
Decision: How many tellers should begin work at various times of the day?
Objective: Minimize personnel cost
2626An International University with an Emphasis on Research
172 - 3181 – 2
1411 – 121210 – 11109 – 10
104 – 5153 – 4
1612 – 1
Min Num. TellersTime Period
Total minimum daily requirement is 112 hours
2727An International University with an Emphasis on Research
Full Time TellersWork from 9 AM – 5 PM
Take a 1 hour lunch break, half at 11, the other half at noon
Cost $90 per day (salary & benefits)
Currently only 12 are available
2828An International University with an Emphasis on Research
Part Time Tellers• Work 4 consecutive hours (no lunch break)
• Can begin work at 9, 10, 11, noon, or 1
• Are paid $7 per hour ($28 per day)
• Part time teller hours cannot exceed 50% of the day’s minimum requirement (50% of 112 hours = 56 hours)
2929An International University with an Emphasis on Research
Decision Variables
F = num. of full time tellers (all work 9–5)
P1 = num. of part time tellers who work 9–1
P2 = num. of part time tellers who work 10–2
P3 = num. of part time tellers who work 11–3
P4 = num. of part time tellers who work 12–4
P5 = num. of part time tellers who work 1–5
3030An International University with an Emphasis on Research
Objective Function (in $ of personnel cost)
Min 90 F + 28 (P1 + P2 + P3 + P4 + P5)
Subject to the constraints:
Part Time Hours Cannot Exceed 56 Hours
4 (P1 + P2 + P3 + P4 + P5) < 56
3131An International University with an Emphasis on Research
Minimum Num. Tellers Needed By Hour
Time of Day
F + P1 > 10 (9-10)
F + P1 + P2 > 12 (10-11)
0.5 F + P1 + P2 + P3 > 14 (11-12)
0.5 F + P1 + P2 + P3+ P4 > 16 (12-1)
F + P2 + P3+ P4 + P5 > 18 (1-2)
F + P3+ P4 + P5 > 17 (2-3)
F + P4 + P5 > 15 (3-4)
F + P5 > 10 (4-5)
3232An International University with an Emphasis on Research
Only 12 Full Time Tellers Available
F < 12
Finally, nonnegativity: F, P1, P2, P3, P4, P5 > 0
Go to file 3-6.xls
3333An International University with an Emphasis on Research
Vehicle Loading:Goodman Shipping
How to load a truck subject to weight and volume limitations
Decision: How much of each of 6 items to load onto a truck?
Objective: Maximize the value shipped
3434An International University with an Emphasis on Research
Data
0.448
$4.15
3500
$14,525
4
0.144
$3.45
3000
$10,350
3 6521Item
0.0180.0480.0640.125Cu. ft. per lb
$2.75$3.25$3.20$3.10$ / lb3500400045005000Pounds
$9,625$13,000$14,400$15,500Value
3535An International University with an Emphasis on Research
Decision Variables
Wi = number of pounds of item i to load onto truck, (where i = 1,…,6)
Truck Capacity
15,000 pounds
1,300 cubic feet
3636An International University with an Emphasis on Research
Objective Function (in $ of load value)
Max 3.10W1 + 3.20W2 + 3.45W3 + 4.15W4 + 3.25W5 + 2.75W6
Subject to the constraints:
Weight Limit of 15,000 Pounds
W1 + W2 + W3 + W4 + W5 + W6 < 15,000
3737An International University with an Emphasis on Research
Volume Limit of 1300 Cubic Feet
0.125W1 + 0.064W2 + 0.144W3 +0.448W4 + 0.048W5 + 0.018W6 < 1300
Pounds of Each Item AvailableW1 < 5000 W4 < 3500W2 < 4500 W5 < 4000W3 < 3000 W6 < 3500
Finally, nonnegativity: Wi > 0, i=1,…,6
Go to file 3-7.xls
3838An International University with an Emphasis on Research
Blending Problem:Whole Food Nutrition Center
Making a natural cereal that satisfies minimum daily nutritional requirements
Decision: How much of each of 3 grains to include in the cereal?
Objective: Minimize cost of a 2 ounce serving of cereal
3939An International University with an Emphasis on Research
GrainCBA
6
9
25
21
$0.38
178Phosphorus per pound
32822Protein per pound
Minimum Daily
Requirement$0.47$0.33$ per pound
0.42505Magnesium per pound
21416Riboflavin per pound
4040An International University with an Emphasis on Research
Decision VariablesA = pounds of grain A to use
B = pounds of grain B to use
C = pounds of grain C to use
Note: grains will be blended to form a 2- ounce serving of cereal
4141An International University with an Emphasis on Research
Objective Function (in $ of cost)
Min 0.33A + 0.47B + 0.38C
Subject to the constraints:
Total Blend is 2 Ounces, or 0.125 Pounds
A + B + C = 0.125 (lbs)
4242An International University with an Emphasis on Research
Minimum Nutritional Requirements
22A + 28B + 21C > 3 (protein)
16A + 14B + 25C > 2 (riboflavin)
8A + 7B + 9C > 1 (phosphorus)
5A + 6C > 0.425 (magnesium)
Finally, nonnegativity: A, B, C > 0
Go to file 3-9.xls
4343An International University with an Emphasis on Research
Multiperiod Scheduling:Greenberg Motors
Need to schedule production of 2 electrical motors for each of the next 4 months
Decision: How many of each type of motor to make each month?
Objective: Minimize total production and inventory cost
4444An International University with an Emphasis on Research
Decision VariablesPAt = number of motor A to produce in
month t (t=1,…,4)PBt = number of motor B to produce in
month t (t=1,…,4)
IAt = inventory of motor A at end of month t (t=1,…,4)
IBt = inventory of motor B at end of month t (t=1,…,4)
4545An International University with an Emphasis on Research
Sales Demand Data
140010003 (March)12007002 (February)
140011004 (April)
10008001 (January)BA
MotorMonth
4646An International University with an Emphasis on Research
Production Data
0.91.3Labor hours
$6$10Production costBA
Motor
(values are per motor)
• Production costs will be 10% higher in months 3 and 4
• Monthly labor hours must be between2240 and 2560
4747An International University with an Emphasis on Research
Inventory Data
00Beginning inventory
(beginning of month 1)
300450Ending Inventory
(end of month 4)
$0.13$0.18Inventory cost
(per motor per month)
BAMotor
Max inventory is 3300 motors
4848An International University with an Emphasis on Research
Production and Inventory Balance(inventory at end of previous period)
+ (production the period)
- (sales this period)
= (inventory at end of this period)
4949An International University with an Emphasis on Research
Objective Function (in $ of cost)
Min 10PA1 + 10PA2 + 11PA3 + 11PA4
+ 6PB1 + 6 PB2 + 6.6PB3 + 6.6PB4
+ 0.18(IA1 + IA2 + IA3 + IA4)
+ 0.13(IB1 + IB2 + IB3 + IB4)
Subject to the constraints:
(see next slide)
5050An International University with an Emphasis on Research
Production & Inventory Balance
0 + PA1 – 800 = IA1 (month 1)
0 + PB1 – 1000 = IB1
IA1 + PA2 – 700 = IA2 (month 2)
IB1 + PB2 – 1200 = IB2
IA2 + PA3 – 1000 = IA3 (month 3)
IB2 + PB3 – 1400 = IB3
IA3 + PA4 – 1100 = IA4 (month 4)
IB3 + PB4 – 1400 = IB4
5151An International University with an Emphasis on Research
Ending Inventory
IA4 = 450
IB4 = 300
Maximum Inventory level
IA1 + IB1 < 3300 (month 1)
IA2 + IB2 < 3300 (month 2)
IA3 + IB3 < 3300 (month 3)
IA4 + IB4 < 3300 (month 4)
5252An International University with an Emphasis on Research
Range of Labor Hours2240 < 1.3PA1 + 0.9PB1 < 2560 (month 1)2240 < 1.3PA2 + 0.9PB2 < 2560 (month 2)2240 < 1.3PA3 + 0.9PB3 < 2560 (month 3)2240 < 1.3PA4 + 0.9PB4 < 2560 (month 4)
Finally, nonnegativity: PAi, PBi, IAi, IBi > 0
Go to file 3-11.xls
11An International University with an Emphasis on Research
MF1002 Managerial Analysis & Decision Making
Session 6 Session 6 –– Integer, Goal, and Nonlinear Integer, Goal, and Nonlinear
Programming ModelsProgramming Models
(Chapter 6 of (Chapter 6 of BalakrishnanBalakrishnan et al.et al., 2007), 2007)
Assoc. Prof. Dr. Chuvej ChansaAssoc. Prof. Dr. Chuvej Chansa--ngavejngavejProgram Director - Ph.D. in Management Science
Shinawatra University (SIU International)
22An International University with an Emphasis on Research
Variations of BasicLinear Programming
Integer Programming
Goal Programming
Nonlinear Programming
33An International University with an Emphasis on Research
Integer Programming (IP)
Where some or all decision variables are required to be whole numbers.
General Integer Variables (0,1,2,3,etc.)
Values that count how many
Binary Integer Variables (0 or 1)
Usually represent a Yes/No decision
44An International University with an Emphasis on Research
General Integer Example:Harrison Electric Co.
Produce 2 products (lamps and ceiling fans) using 2 limited resources
Decision: How many of each product to make? (must be integers)
Objective: Maximize profit
55An International University with an Emphasis on Research
Decision Variables
L = number of lamps to make
F = number of ceiling fans to make
$700$600Profit Contribution
305 hr6 hrsAssembly Hours
123 hrs2 hrsWiring Hours
Hours Available
Fans(per fan)
Lamps(per lamp)
66An International University with an Emphasis on Research
LP Model SummaryMax 600 L + 700 F ($ of profit)
Subject to the constraints:
2L + 3F < 12 (wiring hours)
6L + 5F < 30 (assembly hours)
L, F > 0
77An International University with an Emphasis on Research
Graphical Solution
88An International University with an Emphasis on Research
Properties of Integer SolutionsRounding off the LP solution might not yield the optimal IP solution
The IP objective function value is usually worse than the LP value
IP solutions are usually not at corner points
99An International University with an Emphasis on Research
Using Solver for IP
IP models are formulated in Excel in the same way as LP models
The additional integer restriction is entered like an additional constraint
int - Means general integer variables
bin - Means binary variables
Go to file 6-1.xls
1010An International University with an Emphasis on Research
Binary Integer Example:Portfolio Selection
Choosing stocks to include in portfolio
Decision: Which of 7 stocks to include?
Objective: Maximize expected annual return (in $1000’s)
1111An International University with an Emphasis on Research
Stock DataOil Investment Opportunities (Table 6.2)
1212An International University with an Emphasis on Research
Decision Variables
Use the first letter of each stock’s name
Example for Trans-Texas Oil:
T = 1 if Trans-Texas Oil is included
T = 0 if not included
1313An International University with an Emphasis on Research
Restrictions
Invest up to $3 million
Include at least 2 Texas companies
Include no more than 1 foreign company
Include exactly 1 California company
If British Petro is included, then
Trans-Texas Oil must also be included
1414An International University with an Emphasis on Research
Objective Function (in $1000’s return)
Max 50T + 80B + 90D + 120H + 110L + 40S + 75C
Subject to the constraints:
Invest up to $3 Million
480T + 540B + 680D + 1000H
+ 700L + 510S + 900C < 3000
1515An International University with an Emphasis on Research
Include At Least 2 Texas Companies
T + H + L > 2
Include No More than 1 Foreign Company
B + D < 1
Include Exactly 1 California Company
S + C = 1
1616An International University with an Emphasis on Research
If British Petro is included (B=1), then
Trans-Texas Oil must also be included (T=1)
oknot okB=1
okokB=0
T=1T=0
B < Tallows the 3 acceptable combinations and prevents the unacceptable one
Go to file 6-3.xls
Combinationsof B and T
1717An International University with an Emphasis on Research
Mixed Integer Models:Fixed Charge Problem
Involves both fixed and variable costs
Use a binary variable to determine if a fixed cost is incurred or not
Either linear or general integer variables deal with variable cost
1818An International University with an Emphasis on Research
Fixed Charge Example:Hardgrave Machine Co.
Has 3 plants and 4 warehouses and is considering 2 locations for a 4th plant
Decisions:Which location to choose for 4th plant?How much to ship from each plant to each warehouse?
Objective: Minimize total production and shipping cost
1919An International University with an Emphasis on Research
Supply and Demand Data
9,000Los Angeles
$5214,000Pittsburgh15,000New York
35,00046,000Total
$506,000Kansas City12,000Houston
$4815,000Cincinnati10,000Detroit
Production Cost
(per unit)
Monthly
SupplyPlant
Monthly
DemandWarehouse
Note: New plant must supply 11,000 units per month
2020An International University with an Emphasis on Research
$325,000$49Birmingham
$400,000$53Seattle
Fixed Cost(per month)
Production Cost(per unit)
Possible Locations for New Plant
2121An International University with an Emphasis on Research
Shipping Cost DataHardgrave Machine’s (Table 6.6)
2222An International University with an Emphasis on Research
Decision VariablesBinary Variables
Ys = 1 if Seattle is chosen
= 0 if not
YB = 1 if Birmingham is chosen
= 0 if not
Regular Variables
Xij = number of units shipped from plant i to warehouse j
2323An International University with an Emphasis on Research
Objective Function (in $ of cost)
Min 73XCD + 103XCH + 88XCN + 108XCL + 85XKD + 80XKH + 100XKN + 90XKL + 88XPD + 97XPH + 78XPN + 118XPL + 113XSD + 91XSH + 118XSN + 80XSL + 84XBD + 79XBH + 90XBN + 99XBL +
400,000YS + 325,000YB
Subject to the constraints:
(see next slide)
2424An International University with an Emphasis on Research
Supply Constraints
-(XCD + XCH + XCN + XCL) = -15,000 (Cincinnati)
-(XKD + XKH + XKN + XKL) = - 6,000 (Kansas City)
-(XPD + XPH + XPN + XPL) = -15,000 (Pittsburgh)
Possible Locations for New Plant
-(XSD + XSH + XSN + XSL) = -11,000YS (Seattle)
-(XBD + XBH + XBN + XBL) = -11,000YB (B’ham)
2525An International University with an Emphasis on Research
Demand Constraints
XCD + XKD + XPD +XSD + XBD = 10,000 (Detroit)
XCH + XKH + XPH +XSH + XBH = 12,000 (Houston)
XCN + XKN + XPN +XSN + XBN = 15,000 (New York)
XCL + XKL + XPL +XSL + XBL = 9,000 (L. A.)
Choose 1 New Plant Location
YS + YB =1
Go to File 6-5.xls
2626An International University with an Emphasis on Research
Goal Programming Models
Permit multiple objectives
Try to “satisfy” goals rather than optimize
Objective is to minimize underachievement of goals
2727An International University with an Emphasis on Research
Goal Programming Example:Wilson Doors Co.
Makes 3 types of doors from 3 limited resources
Decision: How many of each of 3 types of doors to make?
Objective: Minimize total underachievement of goals
2828An International University with an Emphasis on Research
DataWilson Doors (Table 6.7)
2929An International University with an Emphasis on Research
Goals1. Total sales at least $180,000
2. Exterior door sales at least $70,000
3. Interior door sales at lest $60,000
4. Commercial door sales at least $35,000
3030An International University with an Emphasis on Research
Regular Decision Variables
E = number of exterior doors made
I = number of interior doors made
C = number of commercial doors made
Deviation Variables
di+ = amount by which goal i is overachieved
di- = amount by which goal i is underachieved
3131An International University with an Emphasis on Research
Goal Constraints
Goal 1: Total sales at least $180,000
70E + 110I + 110C + dT- - dT
+ = 180,000
Goal 2: Exterior door sales at least $70,000
70E + dE- - dE
+ = 70,000
Note: Each highlighted deviation variable measures goal underachievement
3232An International University with an Emphasis on Research
Goal 3: Interior door sales at least $60,000
110 I + dI- - dI
+ = 60,000
Goal 4: Commercial door sales at least $35,000
110C + dC- - dC
+ = 35,000
3333An International University with an Emphasis on Research
Objective FunctionMinimize total goal underachievement
Min dT- + dE
- + dI- + dC
-
Subject to the constraints:
The 4 goal constraints
The “regular” constraints (3 limited resources)
nonnegativity
3434An International University with an Emphasis on Research
Weighted Goals
When goals have different priorities, weights can be used
Suppose that Goal 1 is 5 times more important than each of the others
Objective Function
Min 5dT- + dE
- + dI- + dC
-
3535An International University with an Emphasis on Research
Properties of Weighted GoalsSolution may differ depending on the weights used
Appropriate only if goals are measured in the same units
3636An International University with an Emphasis on Research
Ranked GoalsLower ranked goals are considered only if all higher ranked goals are achieved
Suppose they added a 5th goal
Goal 5: Steel usage as close to 9000 lb as possible
4E + 3I + 7C + dS- = 9000 (lbs steel)
(no dS+ is needed because we cannot
exceed 9000 pounds)
3737An International University with an Emphasis on Research
Rank R1: Goal 1
Rank R2: Goal 5
Rank R3: Goals 2, 3, and 4
A series of LP models must be solved
1) Solve for the R1 goal while ignoring the other goals
Objective Function: Min dT-
Go to file 6-7.xls
3838An International University with an Emphasis on Research
2) If the R1 goal can be achieved (dT- = 0),
then this is added as a constraint and we attempt to satisfy the R2 goal (Goal 5)
Objective Function: Min dS-
3) If the R2 goal can be achieved (dS- = 0),
then this is added as a constraint and we solve for the R3 goals (Goals 2, 3, and 4)
Objective Function: Min dE- + dI
- + dC-
3939An International University with an Emphasis on Research
Nonlinear Programming ModelsLinear models (LP, IP, and GP) have linear objective function and constraints
If a model has one or more nonlinear equations (objective or constraint) then the model is nonlinear
Example nonlinear terms: X2, 1/X, XY
4040An International University with an Emphasis on Research
Characteristics of Nonlinear Programming (NLP) Models
Difficult to solve
Optimal solutions are not necessarily at corner points
There are both local and global optimal solutions
Solution may depend on starting point
Starting point is usually arbitrary
4141An International University with an Emphasis on Research
Nonlinear Programming Example:Pickens Memorial Hospital
Patient demand exceeds hospital’s capacity
Decision: How many of each of 3 types of patients to admit per week?
Objective: Maximize profit
4242An International University with an Emphasis on Research
Decision Variables
M = number of Medical patients to admit
S = number of Surgical patients to admit
P = number of Pediatric patients to admit
Profit FunctionProfit per patient increases as the number of
patients increases (i.e. nonlinear profit function)
4343An International University with an Emphasis on Research
ConstraintsHospital capacity: 200 total patients
X-ray capacity: 560 x-rays per week
Marketing budget: $1000 per week
Lab capacity: 140 hours per week
4444An International University with an Emphasis on Research
Objective Function (in $ of profit)
Max 45M + 2M2 + 70S + 3S2 + 2MS +
60P + 3P2
Subject to the constraints:
M + S + P < 200 (patient cap.)
M + 3S + P < 560 (x-ray cap.)
3M + 5S + 3.5P < 1000 (marketing $)
(0.2+0.001M)x(3M+3S+3P) < 140 (lab hrs)
M, S, P > 0
4545An International University with an Emphasis on Research
Using Solver for NLP Models
Solver uses the Generalized Reduced Gradient (GRG) method
GRG uses the path of steepest ascent (or descent)
Moves from one feasible solution to another until the objective function value stops improving (converges)
Go to file 6-8.xls
11An International University with an Emphasis on Research
MF1002 Managerial Analysis & Decision Making
Session 12 Decision AnalysisSession 12 Decision Analysis
(Chapter 8 of (Chapter 8 of BalakrishnanBalakrishnan et al.et al., 2007), 2007)
Assoc. Prof. Dr. Chuvej ChansaAssoc. Prof. Dr. Chuvej Chansa--ngavejngavejProgram Director - Ph.D. in Management Science
Shinawatra University (SIU International)
22An International University with an Emphasis on Research
Decision Analysis
For evaluating and choosing among alternatives
Considers all the possible alternatives and possible outcomes
33An International University with an Emphasis on Research
Five Steps in Decision Making
1. Clearly define the problem
2. List all possible alternatives
3. Identify all possible outcomes for each alternative
4. Identify the payoff for each alternative & outcome combination
5. Use a decision modeling technique to choose an alternative
44An International University with an Emphasis on Research
Thompson Lumber Co. Example
1. Decision: Whether or not to make and sell storage sheds
2. Alternatives:
• Build a large plant
• Build a small plant
• Do nothing
3. Outcomes: Demand for sheds will be high, moderate, or low
55An International University with an Emphasis on Research
4. Payoffs
5. Apply a decision modeling method
Outcomes (Demand)
Alternatives
000No plant-20,00050,00090,000Small plant
-120,000100,000200,000Large plantLowModerateHigh
66An International University with an Emphasis on Research
Decision Making Under Risk
Where probabilities of outcomes are available
Expected Monetary Value (EMV) uses the probabilities to calculate the average payoff for each alternative
EMV (for alternative i) =
∑(probability of outcome) x (payoff of outcome)
77An International University with an Emphasis on Research
Outcomes (Demand)
Alternatives
000No plant-20,00050,00090,000Small plant
-120,000100,000200,000Large plantLowModerateHigh
0.20.50.3Probability of outcome
48,000
0
86,000EMV
Chose the large plant
Expected Monetary Value (EMV) Method
88An International University with an Emphasis on Research
Perfect Information
Perfect Information would tell us with certainty which outcome is going to occur
Having perfect information before making a decision would allow choosing the best payoff for the outcome
99An International University with an Emphasis on Research
Expected Value WithPerfect Information (EVwPI)The expected payoff of having perfect
information before making a decision
EVwPI = ∑ (probability of outcome)
x ( best payoff of outcome)
1010An International University with an Emphasis on Research
Expected Value ofPerfect Information (EVPI)
The amount by which perfect information would increase our expected payoff
Provides an upper bound on what to pay for additional information
EVPI = EVwPI – EMVEVwPI = Expected value with perfect information
EMV = the best EMV without perfect information
1111An International University with an Emphasis on Research
Demand
Alternatives
000No plant-20,00050,00090,000Small plant
-120,000100,000200,000Large plantLowModerateHigh
Payoffs in blue would be chosen based on perfect information (knowing demand level)
0.20.50.3Probability
EVwPI = $110,000
1212An International University with an Emphasis on Research
Expected Value of Perfect Information
EVPI = EVwPI – EMV
= $110,000 - $86,000 = $24,000
The “perfect information” increases the expected value by $24,000
Would it be worth $30,000 to obtain this perfect information for demand?
1313An International University with an Emphasis on Research
Decision TreesCan be used instead of a table to show alternatives, outcomes, and payofffs
Consists of nodes and arcs
Shows the order of decisions and outcomes
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Decision Tree for Thompson Lumber
1515An International University with an Emphasis on Research
Folding Back a Decision TreeFor identifying the best decision in the tree
Work from right to left
Calculate the expected payoff at each outcome node
Choose the best alternative at each decision node (based on expected payoff)
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Thompson Lumber Tree with EMV’s
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Using TreePlan With ExcelAn add-in for Excel to create and solve decision trees
Load the file Treeplan.xla into Excel
(from the CD-ROM)
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Decision Trees for Multistage Decision-Making Problems
Multistage problems involve a sequence of several decisions and outcomes
It is possible for a decision to be immediately followed by another decision
Decision trees are best for showing the sequential arrangement
1919An International University with an Emphasis on Research
Expanded ThompsonLumber Example
Suppose they will first decide whether to pay $4000 to conduct a market survey
Survey results will be imperfect
Then they will decide whether to build a large plant, small plant, or no plant
Then they will find out what the outcome and payoff are
2020An International University with an Emphasis on Research
2121An International University with an Emphasis on Research
2222An International University with an Emphasis on Research
Thompson LumberOptimal Strategy
1. Conduct the survey
2. If the survey results are positive, then build the large plant (EMV = $141,840)
If the survey results are negative, then build the small plant (EMV = $16,540)
2323An International University with an Emphasis on Research
Expected Value of Sample Information (EVSI)
The Thompson Lumber survey provides sample information (not perfect information)
What is the value of this sample information?
EVSI = (EMV with free sample information)
- (EMV w/o any information)
2424An International University with an Emphasis on Research
EVSI for Thompson LumberIf sample information had been free
EMV (with free SI) = 87,961 + 4000 = $91,961
EVSI = 91,961 – 86,000 = $5,961
2525An International University with an Emphasis on Research
EVSI vs. EVPI
How close does the sample information come to perfect information?
Efficiency of sample information = EVSIEVPI
Thompson Lumber: 5961 / 24,000 = 0.248
2626An International University with an Emphasis on Research
Estimating ProbabilityUsing Bayesian Analysis
Allows probability values to be revised based on new information (from a survey or test market)
Prior probabilities are the probability values before new information
Revised probabilities are obtained by combining the prior probabilities with the new information
2727An International University with an Emphasis on Research
Known Prior Probabilities
P(HD) = 0.30
P(MD) = 0.50
P(LD) = 0.30
How do we find the revised probabilities where the survey result is given?
For example: P(HD|PS) = ?
2828An International University with an Emphasis on Research
It is necessary to understand the Conditional probability formula:
P(A|B) = P(A and B)P(B)
P(A|B) is the probability of event A occurring, given that event B has occurred
When P(A|B) ≠ P(A), this means the probability of event A has been revised based on the fact that event B has occurred
2929An International University with an Emphasis on Research
The marketing research firm provided the following probabilities based on its track record of survey accuracy:
P(PS|HD) = 0.967 P(NS|HD) = 0.033
P(PS|MD) = 0.533 P(NS|MD) = 0.467
P(PS|LD) = 0.067 P(NS|LD) = 0.933
Here the demand is “given,” but we need to reverse the events so the survey result is “given”
3030An International University with an Emphasis on Research
Finding probability of the demand outcome given the survey result:
P(HD|PS) = P(HD and PS) = P(PS|HD) x P(HD)
P(PS) P(PS)
Known probability values are in blue, so need to find P(PS)
P(PS|HD) x P(HD) 0.967 x 0.30
+ P(PS|MD) x P(MD) + 0.533 x 0.50
+ P(PS|LD) x P(LD) + 0.067 x 0.20
3131An International University with an Emphasis on Research
Now we can calculate P(HD|PS):
P(HD|PS) = P(PS|HD) x P(HD) = 0.967 x 0.30
P(PS) 0.57
= 0.509
The other five conditional probabilities are found in the same manner
Notice that the probability of HD increased from 0.30 to 0.509 given the positive survey result
3232An International University with an Emphasis on Research
Utility Theory
An alternative to EMV
People view risk and money differently, so EMV is not always the best criterion
Utility theory incorporates a person’s attitude toward risk
A utility function converts a person’s attitude toward money and risk into a number between 0 and 1
3333An International University with an Emphasis on Research
Jane’s Utility Assessment
Jane is asked: What is the minimum amount that would cause you to choose alternative 2?
3434An International University with an Emphasis on Research
Suppose Jane says $15,000
Jane would rather have the certainty of getting $15,000 rather the possibility of getting $50,000
Utility calculation:
U($15,000) = U($0) x 0.5 + U($50,000) x 0.5
Where, U($0) = U(worst payoff) = 0
U($50,000) = U(best payoff) = 1
U($15,000) = 0 x 0.5 + 1 x 0.5 = 0.5 (for Jane)
3535An International University with an Emphasis on Research
The same gamble is presented to Jane multiple times with various values for the two payoffs
Each time Jane chooses her minimum certainty equivalent and her utility value is calculated
A utility curve plots these values
3636An International University with an Emphasis on Research
Jane’s Utility Curve
3737An International University with an Emphasis on Research
Different people will have different curves
Jane’s curve is typical of a risk avoider
Risk premium is the EMV a person is willing to willing to give up to avoid the risk
Risk premium = (EMV of gamble)
– (Certainty equivalent)
Jane’s risk premium = $25,000 - $15,000
= $10,000
3838An International University with an Emphasis on Research
Types of Decision MakersRisk Premium
Risk avoiders: > 0
Risk neutral people: = 0
Risk seekers: < 0
3939An International University with an Emphasis on Research
Utility Curves for Different Risk Preferences
4040An International University with an Emphasis on Research
Utility as aDecision Making Criterion
Construct the decision tree as usual with the same alternative, outcomes, and probabilities
Utility values replace monetary values
Fold back as usual calculating expected utility values
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Decision Tree Example for Mark
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Utility Curve for Mark the Risk Seeker
4343An International University with an Emphasis on Research
Mark’s Decision Tree With Utility Values