M_o_R®: 2010 Professional Education Training

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Innovative solutions for modern businesses

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The Management of Risk (M_o_R) framework is

intended to help organisations put in place an ef-

fective framework for risk management. This will help them

make informed decisions about the risks that affect organi-

sational strategic, programme, project and operational

objectives. The framework provides a route map for risk

management, bringing together principles, an approach,

a process with a set of interrelated steps and pointers

to more detailed sources of advice on risk management

techniques and specialisms. It also provides advice on how

these principles, approach and process should be embed-

ded, reviewed and applied differently depending on the

nature of the objectives at risk.

Some risk-taking is inevitable if an organisation is to

achieve its objectives. Those organisations that are more

risk aware appreciate that actively managing not only po-

tential problems (threats) but also potential opportunities

provides them with a competitive advantage.

TAKING AND MANAGING RISK IS THE VERY ESSENCE OF

BUSINESS SURVIVAL AND GROWTH.

Risk has always been an inherent feature in any undertak-

ing therefore risk management is not a new concept for

organisations. It was in the 1960s that risk management

began to be recognised as one of the essential skills re-

quired for management. The nature of risk management,

however, has evolved rapidly over recent decades.

Only in recent years have organisations begun to recognise

that risk management, in its broadest sense, applies to both

negative threats and positive opportunities. In each case a

proactive approach is required, which seeks to understand

the size of the possible threats and opportunities so that a

decision can be made about whether to accept the threat

or opportunity or act upon it in some way. Organisations

implementing the M_o_R framework should expect to see

some or all of the following benefits:

• Corporate decision making is improved through the

high visibility of risk exposure, both for individual

activities, and major projects, across the whole of the

organisation

• A progressive management style and a culture of

continuous improvement that is enhanced by the

encouragement of openness in relation to risk

• The objectives of the organisation and its stakeholders

are more likely to be realised through the early identi-

fication and proactive management of threats to cost,

time and performance

• The needs of corporate governance are met by em-

bedding the M_o_R processes which provide a clear

message and directives

• There is clear ownership and accountability for risk

and its management, so that they are effectively moni-

tored, and proactively managed

• Financial benefit to the organisation through im-

proved ‘value for money’ potential and better manage-

ment of project and program finance

• Management of project risk is carried out within the

wider context of program, thus minimising the risk of

individual project failure through greater visibility of

the potential impact of other projects

• Consistency of approach through high-level monitor-

ing and direction

• Creation of an environment for the conscious accept-

ance of business risks on an informed basis

• Improved contingency plans and the organisation’s

business continuity plans

• Better awareness in all personnel of the cost and ben-

efit implications of their actions

Risk management made easy

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Your improvement partner

Syzygal delivers class-room based professional train-ing services and innovative e-learning solutions. All our training solutions are based on Industry recognised best practices and include formal certification.

Implementation and management of quality information technology services that meet the needs of the business, through an appropriate mix of people, process and infor-mation technology.

Controlled planning, organisation and motivation of re-sources over a fixed time to achieve specific project goals and objectives; typically to bring about beneficial change or added value.

Syzygal consultants have a wealth of experience working in all types of organisations; public, private and govern-ment institutions. Our team are qualified, knowledgeable and have practical ability with global experience.

Focusing on the performance and risk management of information technology systems and supporting greater accountability in decision-making for the best interest of all stakeholders.

The protection of information and information infrastruc-ture assets against the risks of loss, misuse, disclosure or damage; providing controls organisations need to man-age these risks.

PROFESSIONAL EDUCATION

IT Service Management

Project Management

CONSULTING SERVICES

Enterprise Governance

IT Security Management

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Who should attend training?

Framework for managing risks

M_o_R is intended to help organisations put in place

an effective framework for risk management. This will

help them make informed decisions about the risks that

affect their strategic, programme, project and operational

objectives. The guide provides a route map for risk

management, bringing together basic concepts, an

approach, a process with a set of interrelated process steps,

and pointers to more detailed sources of advice on risk

management techniques and specialisms. It also provides

advice on how the principles, approach and processes

should be embedded, reviewed and applied differently

depending on the nature of the objectives at risk.

Although there is no mandatory requirement, ideally

candidates should have at least two years experience

working within a Risk Management environment or an

organisation that is currently focusing on developing Risk

Management as a professional practice.

M_o_R training would suit candidates working in the

following professions or areas:

• Risk Managers and Risk Management personnel

• Senior Project Officers, Project & Program Managers

• Development & Planning Managers

• Operations & IT Infrastructure Managers

• Quality Managers

• Business Analysts

• Internal and Professional Consultants

• Those seeking to integrate with MSP®, PRINCE2® or

ITIL® international best practices

M_o_R PRINCIPLES are high-level and universally applicable

statements that provide guidance to organisations as an

appropriate approach to risk management.

M_o_R APPROACH instructs how the principles should be

adapted and adopted; an organisation’s approach to the

principles needs to be agreed and defined within a risk

management policy, process guide and strategies.

M_o_R PROCESS is divided into four main steps: identify, as-

sess, plan and implement. Each step describes the require-

ments to ensure the overall process is effective.

EMBEDDING & REVIEWING M_o_R ensures that risk manage-

ment is consistently applied across the organisation and

that their application undergoes continual improvement in

order for them to be effective.

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Syzygal professional training helps career focused individuals differentiate them-selves and build suc-cessful careers.

What is risk management? The term ‘risk management’ refers to the systematic ap-

plication of principles, an approach and a process to the

tasks of identifying and assessing risks, and then planning

and implementing risk responses. this provides a disci-

plined environment for proactive decision-making. For risk

management to be effective, risks need to be:

• IDENTIFIED which involves considering uncertainties

that would affect the achievement of objectives within

the context of a particular organisational activity and

ensuring that there is a common understanding.

• ASSESSED which involves estimating the probability,

impact and proximity of individual risks so they can be

prioritised, and understanding the overall level of risk

exposure associated with the organisational activity.

• CONTROLLED which involves planning appropriate

responses, assigning owners and actionees and imple-

menting, monitoring and controlling these responses.

Every organisation manages its risk in some way, but not

always in a way that is visible, repeatable or consistent, to

support effective decision-making. The task of risk manage-

ment is to ensure that an organisation makes cost-effective

use of a risk management process. The aim is to improve in-

ternal control and support better decision-making through

a good understanding of individual risks and the overall

risk exposure that exists at a particular time.

All organisations, including temporary ones such pro-

grammes or projects, will encounter uncertain events. Each

individual uncertain event that would impact one or more

objectives is known as a risk. ‘Threats’ are used to describe

uncertain events with a negative impact on objectives

and ‘opportunities’ are used to describe uncertain events

that would have a positive impact on objectives. Some

risk-taking is inevitable if an organisation is to achieve its

objectives. Taking and managing risk is the very essence of

business survival and growth.

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THEORY

ABSORB CONSOLIDATE

TEST

TACT

TheoryDelivering focusedknowledge with innovative methods

TestingMeasurement and

learning through testingconfirmation of

ConsolidateFun and interesting

learning utilising interactive methods

AbsorbPlacing students inreal-world scenarioswith hands on scope

TACT is Syzygal’s pro-prietary methodology for developing courses and courseware

As part of doctoral research,

Syzygal have developed a unique

approach to developing and

designing professional education

courses and courseware. Rather

than utilising tired and over-used

methods such as working straight

from a syllabus, Syzygal decided to

research the key elements of effec-

tive learning. What we found was

that although dynamic and flexible

delivery methods were essential to

the overall experience for students,

it was the approach to content

formulation and positioning that

was critical to maximising learning

up-take and knowledge retention.

The THEORY of a subject is obvi-

ously critical to success, but ensur-

ing it is positioned in contextual

alignment is the pay-off. We then

ensure students ABSORB the the-

ory by placing them in real-world

scenarios and role-plays, ensuring

the theory connects to practical

application. To support this we

CONSOLIDATE the learning by us-

ing innovative games and exercises

to further develop understanding

and retention. Finally we ensure

TESTING takes place throughout

training events which prepares

the student to take their formal

certification.

The TACT approach

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The foundation of the Syzygal

business model is the spe-

cialisation in the areas of IT Service

Management, IT Security Manage-

ment, Project Management and

Enterprise Governance. Our focus is

on supporting and communicating

world-renowned, industry recognised

frameworks and standards. In doing

so we help our clients develop world-

class, business centric IT Services

and business change environments.

Placed world-wide, we provide in-

novative solutions helping your busi-

ness deliver tangible and measurable

improvements through direct con-

sultancy or training and education

products. Syzygal’s primary business

objectives and goals are to:

• Educate professionals in leading

industry best practices

• Help our clients develop real

knowledge and understanding

in core business practices

• Support the practical implemen-

tation of that knowledge

• Ultimately help our clients im-

prove their business practices

Our approach is to accept and deliver

only the highest quality in informa-

tion content, materials and delivery

of our courses. We believe that learn-

ing is better achieved by participa-

tion from the student rather than

instruction by the lecturer. Taking

this approach leads to a better overall

experience for the training candi-

dates and achieves a longer lasting

knowledge transfer from the course.

We employ only the best training

resources and ensure they have ap-

plicable, real life experience in their

specialist areas and industry standard

frameworks and methodologies.

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