1. Management in 2010
by Fluid
January 2010

2. Contents
3-4 Introduction to Fluid
5-6Managing your boss
7-8Move into management
9-10Managing change
11-12Managing expectations
13-14Exercise A
15-16Management fads
17-18Using comedy
19-20Management development
21-23Leader or manager?
24-25Exercise B
26-28Evidence-based management
29-30Managing more effectively
31-32Challenging negative beliefs
33-34Power of persuasion
35-36Communicating with line managers
37-38Key to good talent management
39-40Improving your listening
41-44Managing the stress of others
45-46Cope with management derailment
47-48Case studies
49-50Exercise C
51-52Conclusion and questions
3. Page 3
Introduction
4. Page 4
Introduction to Fluid
Fluid Consulting Limited (Fluid) is a specialist human resources consultancy headed by Tim Holden MCIPD
10 years in banking
10 years in Human Resources consultancy
Fluid trading since 2006
The core services provided by Fluid are:

Retention

5. Selection-Attraction
-Remuneration & Reward
-Outplacement
-Training & HR consultancy
6. Page 5
Managing your boss
7. Page 6
Managing your boss

Choose the right boss to begin with

8. Dont let yourself be bullied 9. Evaluate your bosss psyche 10. Work less 11. Make your move 12. Plan 13. Build your relationship 14. Make your boss look good 15. Prove you can do your managers job 16. Become the boss