Managed Services

Ways to Engage

Customer Challenge

MANAGED SERVICES

We of ten f ind cus tomers seek ing Managed Serv ices so lu t ions have one th ing in common: they need more t ime to focus on in i t ia t ives that suppor t the growth of the i r core bus iness .

Rec la im your t ime and your ab i l i t y to p roper ly a l locate resources !

Our Managed Serv ices so lu t ions guarantee:

Wi th A IS , you can cus tomize a managed se rv ices p rogram based on your needs . W i th our deep exper ience w i th h igh ly regu lated enterpr i se c l ient s , we of fe r a bevy of so lu t ions to cover the fu l l range of l i fecyc le se rv ices . We can ensu re ex tens ive coverage of your in f ras t ructu re , whether i t ' s a l ready on the c loud, on-premises o r a hybr id env i ronment !

• ONBOARDING: A t ime-boxed f i xed pr ice ef fo r t ensu res a min imum v iab le set o f p roceduresand too l ing are in p lace to enable re l iab le and ef f ic ient de l ive ry o f managed se rv ices .

• MONITORING: Us ing the r ight too l fo r the g iven p lat fo rm, A ISmon i to r s PaaS , IaaS and SaaS resources .

• ALERT ING : AIS w i l l conf igure a le r t s that a re sent d i rect ly to oursuppor t s ta f f o r to cus tomers and th i rd par t ies (as needed) .

• PATCHING : AIS ensu res your so f tware s tays up to date th roughautomated patch procedures , inc lud ing patch ana lys i s andtes t ing .

• BACKUP: AIS o f fe r s Mach ine leve l backups as a s tandard, u s ingour repeatab le , automated processes . Database backups a reava i lab le as a p remium of fe r ing .

• SECURITY : Th i s o f fe r ing seeks to p revent secur i ty inc idents f rom happen ing in the f i r s t p lace. When an inc ident does occur , A IS works to min imize the impactth rough ear ly detect ion and reso lu t ion .

• SUPPORT REQUESTS / INCIDENTS : AIS o f fe r s p r io r i ty -based, Se rv ice Leve l Agreements (SLAs) fo rresponse t imes up to 24 x 7 x 365 .

• REPORT ING: Th i s se rv ice prov ides a c lear l ine o f s i te between cos t s and outcomes . We repor ton suppor t inc idents , mon i to r ing/a le r t ing t rends , SLA & update compl iance and c loudconsumpt ion . A s a Cloud So lu t ion P rov ider (CSP) fo r Azu re , we are we l l pos i t ioned to o f fe rone-s top c loud hos t ing and managed se rv ices so lu t ions to our cus tomers .

• APPL ICAT ION DEVELOPMENT : Access our decades of app l icat ion deve lopment exper t i se w i thappl icat ion deve lopmen t suppor t . A IS b r ings PMP cer t i f ied pro ject managers and top- t ie rso f tware eng ineer s to suppor t appl icat ion deve lopment act iv i t ie s such as back logmanagement , so f tware des ign/deve lopment , tes t ing and dep loyment o f enhancements andbug f i xes on ex i s t ing o r newly deve loped cus tom sof tware .

e

par t icu la r ly wel l pos i t ioned to o f fe r one-s top c loud hos t ing and managed serv ices so lu t ions to our cus tomers .

• Reduced r i s k & improved s tab i l i t y w i th p red ictab le cos t s , se rv ice s t ructu res and outcomes• The ab i l i t y to focus on dr iv ing revenue rather than wor ry ing about cos t s• A proact ive prob lem so lv ing approach to O&M tasks• Sus ta ined compl iance w i th regu latory and secur i ty po l ic ies• I T p lann ing imp lementat ion and knowledge base documentat ion

Cop yright ©2018 Applied Information Sciences, All Rights Reserved.

11400 Commerce Park Drive, Suite 600, Reston, VA 20191 | Phone: (703) 860-7800 Fax: (703) 860-7820 sales@appliedis.com | blog.appliedis.com

Copyright ©2018 Applied Information Sciences, All Rights Reserved.

MANAGEDSERVICES

AIS At A Glance

PARTNERSHIPS

OUR SERVICES

www.appliedis.com

AIS (Applied Information Sciences) provides software and systems engineering services to government agencies and businesses across the United States. We specialize in cloud services, DevOps, custom application development and Managed IT services. Our areas of expertise include: Microsoft Azure, Amazon Web Services (AWS), Office 365, SharePoint, Dynamics 365, Software Development, User Experience (UX), Business Intelligence / Advanced Analytics & IoT, and Managed Services. Our customers include a broad range of organizations from startups to Fortune 100 companies, state and local governments, as well as defense and national security agencies. Our analysis-driven approach to solving business problems – combined with our commitment to deadlines and budgets – results in successful projects and long-term relationships with our clients. We’re a top-tier cloud partner for Microsoft, Amazon and Equinix with proven capabilities and a track record of success.

AIS graduated from most federal small business size standards in 2009.

We focus on the following services, building the effective industry partnerships, investing in training for our staff and constantly improving our ability to deliver.

Today our platform partners see AIS as an extension of their reach and each offers a slightly different value to AIS and our clients. We’re a top-tier cloud partner for Microsoft, Amazon and Equinix with proven capabilities and a track record of success.

OFFICES

Headquarters.

Reston, Virginia

Regional Offices.

Columbia, Maryland

Durham, North Carolina

Dayton, Ohio

Austin and San Antonio, Texas

Hyderabad, India

EMPLOYEES

400+

ANNUAL REVENUE

$55+ Million

CLOUD SERVICES Microsoft Azure, Office 365, Amazon Web Services

ENTERPRISE IT SERVICES SharePoint, Dynamics CRM, Application Development, User Experience, Business Intelligence/Advanced Analytics & IoT

DevOps Automated Build and Test, Performance Testing and Continuous Monitoring, Continuous Delivery, Containerization

Managed Services Operations and Support, Cloud Services & Application Development Support