Maintaining the Lifecycle and Increasing the Value of High-Rise BuildingsJeff Montgomery, Director, Major Projects, Asia Pacific, KONE

Is your building still competitive?

6 November 20173

PERFORMANCE

COST REDUCTION

ENVIRONMENT

ATTRACTIVENESS

PEOPLE FLOW

SECURITY

SAFETY

USER EXPERIENCE

RELIABILITY

RIDE COMFORT

THAT RESHAPE TALL BUILDINGS

Traditional and New Technologies

ASSESS CURRENT EQUIPMENT

PLAN FOR OPTIMAL PEOPLE FLOW

ELEVATE USER EXPERIENCE

MAXIMIZE LIFETIME RELIABILITY

Traditional Elevator System Upgrade

Elevator system

Traditional Elevator SystemAS A STARTING POINT

Motor

Drive

Control system

Doors and Door operator

Door tracks

Electrification

Signalization

Mechanics

Ride comfort

Noise

MotorController/Drive

Car doorand operator

Landingtop tracks

Car

inte

rior

Sign

aliz

atio

nan

d el

ectri

ficat

ion

Trav

ellin

gca

ble

COMPREHENSIVE METHOD TO MEASURE, ANALYZE AND PLAN THE WORK

How we understand

Measurements and dimensions

Shaft inspection, car top and pit

Analysis Report

ADJUSTMENT WITH SMART TOOL ON ELEVATOR OF 175M TRAVEL, 3.0 M/S SPEED

How we improve

After adjustments

Deviationreduced by

70%

Before adjustments

People Flow Planning

Touchpoints in end-user journeys

Slow access reading at turnstiles creates interruptions to flow

Visitor handling bottlenecks create physical blocks to flow

Crowding at elevator lobby

Tail-gating risk at elevator lobby

Door office

Elevator performance analyzer (EPA) Detects floors served and distances travelled Detects passengers entering / leaving the car Detects door operations

Studying people flow

Smart Lobby System Detects people flow at each lobby entrance Heat map views of people in lobby Dwell time of people at various spots in lobby Usage of space in the lobby

0

100

200

300

400

500

600

700

800

08:0

0 - 0

8:15

08:4

5 - 0

9:00

09:3

0 - 0

9:45

10:1

5 - 1

0:30

11:0

0 - 1

1:15

11:4

5 - 1

2:00

12:3

0 - 1

2:45

13:1

5 - 1

3:30

14:0

0 - 1

4:15

14:4

5 - 1

5:00

15:3

0 - 1

5:45

16:1

5 - 1

6:30

17:0

0 - 1

7:15

17:4

5 - 1

8:00

18:3

0 - 1

8:45

People Inside the BuildingPeople Flow Profile

0

50

100

150

200

250

08:0

0 - 0

8:15

08:4

5 - 0

9:00

09:3

0 - 0

9:45

10:1

5 - 1

0:30

11:0

0 - 1

1:15

11:4

5 - 1

2:00

12:3

0 - 1

2:45

13:1

5 - 1

3:30

14:0

0 - 1

4:15

14:4

5 - 1

5:00

15:3

0 - 1

5:45

16:1

5 - 1

6:30

17:0

0 - 1

7:15

17:4

5 - 1

8:00

18:3

0 - 1

8:45

Entering Leaving Interfloor

Singapore Office TowerKONE ELEVATOR PERFORMANCE ANALYZER HELPS TO UNDERSTAND THE ACTUAL DAILYPEOPLE FLOW IN THE BUILDING

Non equal serving of floors by elevators in a group.

Shanghai Office Tower

0100200300400500600700800

8 9 11 13

Number of Starts in the High Rise Group Number of Starts by Floor StartsFloor 8 9 11 131 119 129 101 99

4 - - - -

45 112 108 - -

46 - - 79 101

48 131 130 - -

50 149 152 94 112

52 100 115 - -

56 - - 104 123

57 - - 82 91

58 - - 57 53

61 - - 94 91

Sum: 611 634 611 6700 100 200

1

45

48

52

57

61

131198

Improved user experience

FOR SMOOTH AND PERSONALIZED JOURNEY

World-class design and usability

A new way for calling elevator from mobile phone

A new way for calling elevator for VIP users from Apple Watch

Convenient tablet application for receptionists

Information in lobby and elevator car

Improved Building Management

Intelligent services ensure better visibility and management

The system keeps a constant eye on critical parameters

You get trustworthy insightsinto the health of your assets and proposals for the future

Technician get the right information at the right time

Intelligent technology analyzes maintenance needs and predicts faults

Is Your Building Still Competitive?

Updated and Improved People Flow in the Building

Improved building management

Improved user experience

Safety and ReliabilityUpgrades

Increased Building Value and Long TermSustainability