MagayaInsider - Magaya Corporationresources.magaya.com/Newsletters/Aug2012.pdfThis month’s case...

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August 2012

Magaya Corporation has been working on a

major project that many customers have asked

for – integrating Magaya software with UPS

and FedEx.

For many Magaya customers, shipping pack-

ages using UPS and FedEx requires entering

data into a separate system, despite having

all the package and customer details in your

Magaya system already.

With the new integration, there will be no need

to enter duplicate data, which is time consum-

ing and potentially error prone.

How it will Work

The integration will solve this issue by adding

an option in the Magaya Explorer for creating

domestic Pickup Orders, Cargo Releases, and

Shipments. You can select how you want to

ship items, via FedEx or UPS. Other vendors

may be added in the future.

The customer name, delivery address, and all

the item dimensions and description will be

automatically transferred from your Magaya

system and included in the transaction. Then

you receive the label from FedEx or UPS elec-

tronically. The labels are saved in your system,

and you can print them as needed and place

them on the boxes so they are already identi-

fied when FedEx or UPS arrives.

Your Magaya system retrieves the latest status

information from FedEx or UPS and saves it

in the Events section of the transaction. Your

customers can see the updates in Magaya

LiveTrack or with a Transaction Tracking link.

Functionality of the integration is being fine-

tuned by the Magaya Development Team to

ensure the software integration is easy to use

and meets our customers’ needs. Tests will be

conducted in September 2012, and the release

is planned after quality assurance testing is

completed.

Click here to Continue

FedEx and UPS Integration

New Magaya YouTube Channel!Check it out. Now access our training videos and more

on YouTube from anywhere at any time.

MagayaInsiderthe

Welcome to the August 2012 edition of the Magaya Insider.

This edition of the Magaya Insider newsletter shows you how to make your database run

faster using the new optimization features in the latest software version, 8.5. We’ll show you

how to reduce the size of the database, and see how version 8.5 will save even more space

by backing up all photos outside your Magaya database.

This month’s case study features Prime Air & Ocean Cargo, a freight forwarder based in Mi-

ami, Florida, that started in Ecuador shipping flowers and now ships all kinds of freight world-

wide. Their Miami office uses the Magaya Cargo System to receive, store, and ship everything

from small packages in the warehouse to offering quotes to customers shipping to and from

many other locations.

Note from the Editor

In the Works

TopicsHow to Improve Your Database

Speed

Read More +

Prime Air & Ocean Cargo

Magaya software version 8.5 brings you new features that will help optimize your Magaya database. When you update to version 8.5, these optimiza-tions are not required to use the new version but they are recommended, especially for companies with large data-bases.

Prime Air & Ocean Cargo is a freight forwarder, bonded com-mon carrier, OTI and NVOCC located in Miami, FL. They are a CNS endorsed cargo agent and have a global network of offices, including New York, Amsterdam, Quito, and work with agents in many other locations.

Read More +

http://www.youtube.com/user/magayasoftware

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MagayaInsiderthe

How To

Magaya software version 8.5 brings you new features that will help optimize your Magaya database. When you update to ver-sion 8.5, these optimizations are not required to use the new version but they are recommended, especially for companies with large databases.

Please note: Make a backup of your data and update to version

8.5.

1. RecyclingThe first step toward having an optimized database in version

8.5 is recycling some records to reduce the amount of records

the database holds. The smaller the database, the faster it runs.

If you have a lot of transactions in the Transaction Log, clean it

before starting the recycling. To clean the Transaction Log, click

Options > Transaction Log. In the list, click the Actions button

and select Clean up Transaction Log.

Follow these steps in this order:

In Magaya software version 8.5, go to the new Configuration

option, “Maintenance & Performance”:

1. Check the box to “Allow the system to recycle the following

records.”

2. Click the “Configure” button. A dialog box opens. It displays a

list of records your database keeps.

3. To keep your database smaller, reduce the number of days

the records are kept by changing the default to as few days

as possible. For the Transaction Log, Received Messages,

Sent Messages, we recommend selecting 30 days or 60 days.

The others can maintain the default setting or change them

according to your needs.

4. Click OK to save and close the dialog box.

5. Click “Save” in the Maintenance & Performance Configuration

screen.

You can continue working while this recycling is in process. This

setting can be adjusted at any time. The system will continue to

recycle the records to free up space according to the settings

you make here.

2. Extract Heavyweight Data

Magaya software version 8.5 has changed the way it saves im-

ages and attachments. It now extracts photos and saves them

outside the database to improve database performance. These

extracted files are called “Blob” files (or unstructured data).

If you have a large number of photos or files attached to transac-

tions, you will see a difference in the speed of your system after

this process.

Go to the “Maintenance & Performance” Configuration screen:

1. Check the box: “Allow the system to extract heavyweight

data… .” Click “Save”.

You can continue working while this is in process, but your

system may be slow. The amount of time this takes depends on


Click here to go to Page 1

Improve Your Database Speed

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How To

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MagayaInsiderthe

How Tohow much data you have in your system.

2. When this is complete, the system creates a Task to notify

you that the system is done extracting photographs and large

files currently in your database. Click “Set Completed” in the

Task Reminder dialog box.

Now your system will continue to extract all photographs that

you add to transactions such as Warehouse Receipts in the

future.

The 8.5 version of Magaya software saves these extracted files

in a folder called “Blobs” (inside the “Data” folder). Here is an ex-

ample of where to find the Blobs folder. Your location may differ.

You will need to copy these files separately; they are not copied

during the backup process. When you backup your system, just

copy this folder to another location. Additional details are avail-

able in the Magaya Software Customization Manual, Chapter 8

“Magaya Database Administration”.

3. Shrink Historical DataAnother way to improve your database performance is to shrink

all historical, legacy data in the database. Follow these steps:

1. In the “Maintenance & Performance” configuration menu,

check the box “Allow the system to shrink the size of histori-

cal data.”

2. Save.

3. When this is complete, the system creates a Task to notify

you that the system is done.

4. Shrink the Database

The last step we recommend is to shrink the database itself:

1. Make sure all users are logged off.

2. Stop the Magaya Communication Server.

3. Make a backup of your Magaya database.

4. Stop the Magaya Database.

5. Open the Magaya Database Server Agent dialog box from the

taskbar.

6. Click “Tools” and select “Shrink Database”.

7. Make sure the two checkboxes are checked:

Find and clean all the records that are no longer in use. •(Garbage Collector)

Run a process to reduce the size of the database files. •(Shrink Database)

8. Type “Yes” in the box to proceed.

9. When the process is completed, a dialog box tells you the

size of the database.

10. Start the Magaya Database.

11. Start the Magaya Communication server.

The system is now optimized to process and save data more

efficiently in the future. You will not need to perform this task

again. Your Magaya software is ready to use, with all the new

features in version 8.5. See Magaya.com for features and

tutorials.



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MagayaInsiderthe

New CustomersNew Customers in July 2012 Magaya Corporation welcomes the following 33 new companies that joined the Magaya Network Community

• Emjay Global, Randallstown, Maryland• Azap Motors, Jacksonville, FL

• Biotech Corp., Medley, FL

• Blue Cargo Group, LLC, Miami, FL

• J. A. Global Trading Corp.,

Pompano Beach, FL

• JL Cargo, Miami, FL

• Lemon Log, Miami, FL

• Merxtrod, Inc., Miami, FL

• Coltrans (USA) Miami, FL

• Overseas Forwarding Corp., Miami, FL

• Alterri Distribution Ctr. Laredo,

Texas

• Panandina Logistics, Dallas, Texas

• Trans World Logistics, Great Neck,

NY

• Metropolitan Warehouse, Linden,

NJ

• Sava Group, Los Angeles, CA

• Trico Maritime International,

Harbor City, CA

• Gamas Global Logistics, Nogales,

Arizona

In Maryland:



In Florida:

In Texas:

In New York & New Jersey:

In California:

In Arizona:

• Pine Logistics, Billerica,

Massachusetts

• ATDS, Dubai, United Arab Emirates

• United World Line (EUR) Zevenbergen,

The Netherlands

• C.E.O. International Cargo, S.A., Santo

Domingo, Dominican Republic

In Massachusetts:

In UAE:

In Europe:

In the Caribbean:

More on the next page ...

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New Customers

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MagayaInsiderthe

New CustomersNew Customers in July 2012 Continued

• Air Sea Worldwide Panama, S.A.

Panama City, Panama

• Cargoways Mexico, Mexico City,

Mexico

• Cargo Xpress Logistic S.A., Panama

City, Panama

• Fletes Consolidados, S.A. Panama

City, Panama

• Ground Cargo Transportation (Costa

Rica) in San Jose

• Panama Consolidation Services,

Inc. (PCS PANAMA WHSE), Colon,

Panama

• South Cargo LLC, Colon Free Zone,

Panama

• Ground Cargo Transportation (Bolivia)

in La Paz

• SCL Cargo, Santiago, Chile

• TKARGA Limitada, Bogota, Colombia

• United World Line (BRL) Jundiai-SP,

Brazil

In Mexico and Central America: In South America:



Be sure to join us on our LinkedIn

Group: The Magaya Network Community!

We welcome our new members and look forward to working with each company. See the profiles of the new customers in the Magaya Network Communication Center in your Magaya Explorer interface to find and connect with new partners in our unique network.

Magaya Corporation will be at the Houston BreakBulk Americas conference

Join us from October 9-11 at George R. BrownConvention Center

Houston, Texas

Logistics Software Solutions

Visit Us: Booth #853 Register at breakbulkevents.com

breakbulkevents.com

Following the Flowers to Success

Service, Quality, Details Form the Basis of Prime Air & Ocean Cargo

Prime Air & Ocean Cargo started shipping flowers from Ecuador and now incorporates their experience into shipping all kinds of cargo worldwide.

,,,,

Our carrier background helps us understand all the details in the supply chain.

Roger Paredes, President, Prime Air & Ocean Cargo

CASE STUDY:

Prime Air & Ocean Cargo Freight Forwarder

ChallengesShipping perishables requires attention to detail and relationships with

quality vendors in every step of the supply chain. Prime Air & Ocean

Cargo (PA&OC) got its start shipping flowers from Ecuador to Miami

and Amsterdam. Today the company has grown to offer complete

logistics services worldwide for all types of cargo.

President of Prime Air & Ocean Cargo, Roger Paredes explained the

steps involved when shipping a perishable such as flowers. When

flowers are harvested from the fields and greenhouses, they are

packaged in specially designed boxes that allow air flow inside the

boxes and protection of the flowers. Flowers are pre-cooled to remove

warm air inside the boxes because flowers that get too warm have a

shorter vase life. Airports that receive a large volume of flowers have

facilities to perform the pre-cooling step. Miami handles over 80% of all

cut flowers imported into the U.S.

Many of the flowers that arrive in Miami are from Ecuador and

Colombia. Approximately 40% of the flowers exported from Ecuador

are shipped to the U.S. Ecuador sends about a third of its yearly

production just for Valentine’s Day.

Prime Air & Ocean Cargo has the experience from years of working

with air carriers to understand the requirements that ensure the

cargo is handled and shipped to preserve quality. In addition to their

experience, they use the Magaya Cargo System logistics software to

process the shipments.

“Our carrier background helps us understand all the details in the

supply chain. It makes it easier to work with air carriers because

we know how they operate, how to prepare the cargo, and what

happens if a plane is delayed. We emphasize that experience with our

customers. We also want them to know we are here 24/7 if something

is urgent. We don’t wait until 9 am the next day to answer something

important.”

They use the software in the Miami office to prepare shipments and to

receive cargo at their warehouse.

“We prepare the paperwork such as the air waybills in our Magaya

system. Then our employees go to the airport to put stickers on the

flowers that are in the coolers between flights.”

Some flower shipments are destined for the U.S. and others go to

Europe, especially Amsterdam. PA&OC has a company in Amsterdam

called Prime Fresh Handling which manages the arrival of Ecuadorean

flowers in Schiphol Airport and distributes them to Russia and other

countries.

Expanding from Ecuador to Miami and BeyondPrime Air & Ocean Cargo learned its trade in the demanding conditions

of shipping perishables and still applies that methodology today to all

the cargo they ship and every customer they serve. When Mr. Paredes

and his partner, Omar Zambrano, started their company in 2001 in

At a GlancePrime Air & Ocean Cargo www.primeaircargo.com

IndustryFreight Forwarder

SolutionMagaya Cargo System , ISF, Transaction Tracking

Prime Air & Ocean Cargo is a freight forwarder, bonded common carrier, OTI and NVOCC

located in Miami, FL. They are a CNS endorsed cargo agent and have a global network

of offices, including New York, Amsterdam, Quito, and work with agents in many other

locations.


All rights reserved. Magaya, the Magaya logo and all products are all trademarked unless specifically specified as of a third party.© Copyright 2012, Magaya Corporation. 786. 845. 9150 [email protected] magaya.com

Importer Security Filing (ISF), also called the 10+2 initiative, requires

that importers and carriers submit certain details about cargo destined

for the United States. Magaya Corporation has been certified by US

Customs and Border Protection (CBP) to offer ISF and has incorporated

it into the software.

When items arrive in PA&OC’s Miami warehouse, they create barcoded

labels to track each item and its location in their software. They keep

their customers updated about the status of cargo by sending out

Transaction Tracking links via email. For customers who want to check

their cargo online, there is a web-based tracking tool called Magaya

LiveTrack that PA&OC uses for their global customers.

For their exports, PA&OC uses the Magaya AES feature, the Automated

Export System, to send shipment information to the US Customs office.

All the data entered in their software for the export is transferred

automatically into the AES.

To meet Ecuadorean Customs requirements, PA&OC was able to

implement customized labels in their Magaya system that create

tracking numbers according to Customs standards. This is just another

example of how their experience in their market helps them ensure

quality customer service.

“We are very picky about the details,” Mr. Zambrano said. “It makes us

different from our competitors.”

In Conclusion“The customers that we started with are still with us. We don’t have a

high turnover of customers,” Mr. Paredes said. “With our background

and experience, we cover all the details to prevent errors. We always

know what alternatives to pursue if a problem occurs.”

“We advise customers of the best path to take. For example, when

someone called wanting to ship luggage, I said it would be more

expensive than taking it with them on their flight. It lost me money, but

that kind of customer comes back when they need shipping because

they know they will get the best advice from us,” Mr. Zambrano said.

“All our customers are important to us. Maybe a small package from

a customer today can become a large shipment from them in the

future.”

Ecuador, they were a General Sales Agent for airlines, representing

airlines such as Atlas and Centurion Cargo.

In 2004, Mr. Zambrano came from Ecuador to Miami to expand the

business into freight forwarding. They changed their name from Prime

Air to Prime Air & Ocean Cargo. “Our main market is Brazil now,” Mr.

Paredes said. Commodities they ship include electronics, perishables,

machinery, and other types of cargo.

When Mr. Zambrano arrived in Miami, he worked with another

warehouse that was using Magaya software. When he opened PA&OC,

he continued to use Magaya software.

The Miami warehouse is 10,000 square-foot warehouse and additional

leased space with an affiliated company, BlueEx Logistics that stores

items for PA&OC and other freight forwarders. There are 18 employees

in the Miami location. They have a bonded warehouse nearby in

Medley.

They have a small package courier business, bagging up the items from

USPS or Amazon and send them to Costa Rica, Ecuador, the Dominican

Republic and other countries in the Caribbean and Latin America. They

also offer repacking services.

SolutionsSince their company handles many imports, they use the Magaya

ISF plug-in to file import documents required by US Customs. The


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